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Insurance Claims Jobs in Kansas (NOW HIRING)

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Insurance Claims information

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How much do insurance claims jobs pay per hour?

As of Jul 30, 2026, the average hourly pay for insurance claims in Kansas is $20.96, according to ZipRecruiter salary data. Most workers in this role earn between $15.67 and $22.93 per hour, depending on experience, location, and employer.

Is a claims job a good career?

A claims job in insurance involves evaluating and processing claims to determine coverage and payouts, often requiring strong attention to detail and communication skills. It can offer stable employment, opportunities for advancement, and the potential for specialized certifications, making it a viable career choice for those interested in the insurance industry.

What are the key skills and qualifications needed to thrive as an Insurance Claims Specialist, and why are they important?

To thrive as an Insurance Claims Specialist, you need a strong understanding of insurance policies, claims processing, and investigative techniques, typically supported by a relevant degree or industry certification such as AIC. Familiarity with claims management software, document management systems, and regulatory compliance tools is essential. Exceptional attention to detail, strong communication skills, and empathy help you effectively assess claims and interact with policyholders. These skills ensure accurate claim evaluation, efficient processing, and high customer satisfaction in a regulated industry.

What is the difference between Insurance Claims vs Insurance Adjuster?

AspectInsurance ClaimsInsurance Adjuster
Primary RoleSubmitting and managing insurance claimsInvestigating and evaluating insurance claims
Required CredentialsBasic knowledge of insurance policies, often no formal certification neededAdjuster license, certifications like AIC or CPCU often required
Work EnvironmentOffice, remote, or on-site at claim locationsFieldwork, on-site inspections, office work
Employer & Industry UsageInsurance companies, third-party administratorsInsurance companies, independent adjusting firms

While both roles are integral to the insurance industry, Insurance Claims professionals focus on submitting and managing claims, whereas Insurance Adjusters investigate and evaluate claims to determine coverage and settlement amounts. Understanding these differences helps job seekers identify the right career path within the insurance sector.

What are some common challenges encountered in an insurance claims role, and how can they be managed effectively?

Professionals in insurance claims often face challenges such as managing high caseloads, handling complex or disputed claims, and meeting strict regulatory requirements. Effective time management and strong organizational skills can help balance multiple cases, while clear communication and empathy are essential when working with clients during stressful situations. Staying up to date with industry regulations and seeking support from more experienced team members can also help address difficult cases and ensure compliant, fair outcomes.

What are insurance claims?

Insurance claims are formal requests made by policyholders to their insurance company for coverage or compensation for a covered loss or policy event. After an incident like an accident, damage, or theft, the policyholder submits a claim, and the insurer reviews it to determine whether the event is covered under the policy. If approved, the insurance company will pay out the agreed-upon amount to the policyholder or a third party. The process may involve submitting documentation, working with adjusters, and sometimes negotiating settlements. Timely and accurate filing is important to ensure claims are processed efficiently.

What's the highest paying job in insurance?

In insurance, executive roles such as Chief Underwriting Officer or Chief Risk Officer tend to be the highest paying, often earning six-figure salaries plus bonuses. These positions require extensive experience, leadership skills, and advanced industry knowledge, often supported by professional certifications like CPCU or ARM.

Which claims adjusters make the most money?

Senior claims adjusters, especially those working in specialized areas like catastrophe or large-loss claims, tend to earn the highest salaries in the claims adjusting field. Adjusters with extensive experience, advanced certifications, or working for large insurance companies generally have higher earning potential.

Can I get a claims adjuster job with no experience?

Entry-level claims adjuster positions often do not require prior experience, but candidates typically need strong communication skills, attention to detail, and sometimes a relevant license or certification. Employers may provide on-the-job training to new hires, especially for those with a background in customer service or insurance-related fields.
What are the most commonly searched types of Insurance Claims jobs in Kansas? The most popular types of Insurance Claims jobs in Kansas are:
What are popular job titles related to Insurance Claims jobs in Kansas? For Insurance Claims jobs in Kansas, the most frequently searched job titles are:
What cities in Kansas are hiring for Insurance Claims jobs? Cities in Kansas with the most Insurance Claims job openings:
Infographic showing various Insurance Claims job openings in Kansas as of July 2026, with employment types broken down into 89% Full Time, 8% Part Time, and 3% Contract. Highlights an 87% Physical, 4% Hybrid, and 9% Remote job distribution, with an average salary of $43,598 per year, or $21 per hour.

Claims Specialist I, Auto BI

Zurich Insurance Group

Olathe, KS โ€ข On-site, Remote

Other

Posted 6 days ago


Job description

Zurich North America is seeking a driven claims professional looking to grow their career within our Commercial Auto Liability Claims organization.

As an Auto Claims Specialist, you will work alongside a diverse group of experienced claims professionals, enhancing your development while honing technical expertise in auto policy interpretation and coverage analysis. In this role, you will manage non-litigated claims related to auto physical damage, bodily injury, and third-party property damage within multi-party commercial claims of low to moderate exposure and complexity. You will operate within defined authority limits and established protocols, ensuring claims are handled efficiently and effectively while delivering exceptional customer service.

Key Responsibilities:

  • Collaborate with internal and external stakeholders, including customers, vendors, suppliers, and brokers, to provide a quality claims experience.
  • Apply knowledge of established protocols and industry best practices to resolve claims effectively.
  • Deliver customer-centric service while managing claims within defined authority limits.
  • Develop expertise in coverage analysis and auto policy interpretation.

Work Location:

This position follows a hybrid work schedule and requires the selected candidate to be based at one of the following office locations: Atlanta, GA; Schaumburg, IL; Addison, TX; Overland Park, KS; or Omaha, NE.

Basic Qualifications:

  • Bachelor's Degree with 2+ years of experience in Claims Handling or Insurance
    OR
  • Completion of the Zurich Claims Training Program with 2+ years of experience in Claims or Insurance
    OR
  • Zurich Certified Insurance Apprentice (including an Associate Degree) with 2+ years of experience in Claims Handling or Insurance
    OR
  • High School Diploma (or equivalent) with 4+ years of experience in Claims Handling or Insurance
  • Prior experience in auto claims handling, insurance claims, or a related customer service field. Understanding of auto insurance policies, coverage, and state regulations. Prior experience in auto claims handling, insurance claims, or a related customer service field. Understanding of auto insurance policies, coverage, and state regulations.
    Ability to obtain and maintain required adjuster licenses
  • Proficiency in Microsoft Office
  • Knowledge of insurance regulations, markets, and products

Preferred Qualifications:

  • Experience in Commercial Auto Claims, including handling:
    • Third-party auto property damage claims
    • Auto physical damage claims
    • Bodily injury claims
  • Active adjuster license
  • Commercial auto liability claims handling experience with an insurance carrier
  • Experience collaborating across teams and developing strong relationships
  • Strong knowledge of the claims adjustment process, including scope/exposure assessment
  • Familiarity with vendor management and litigation strategies
  • Proficiency in financial and actuarial/reserving concepts
  • Strong negotiation skills, including alternative approaches to resolution
  • Excellent organizational and time management skills
  • Customer service experience with a focus on delivering quality interactions
  • Analytical, critical thinking, and problem-solving abilities
  • Strong verbal and written communication skills

Your pay at Zurich is based on your role, location, skills, and experience. We follow local laws to ensure fair compensation. You may also be eligible for bonuses and merit increases. If your expectations are above the listed range, we still encourage you to apply-your unique background matters to us. The pay range shown is a national average and may vary by location. The proposed Salary range for this position is $49,500.00 - $81,000.00, with short-term incentive bonus eligibility set at 10%.

We offer competitive pay and comprehensive benefits for employees and their families. [Learn more about Total Rewardsย here.]

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Why Zurich?

At Zurich, we value your ideas and experience. We offer growth, inclusion, and a supportive environment-so you can help shape the future of insurance. Zurich North America is a leader in risk management, with over 150 years of expertise and coverage across 25+ industries, including 90% of the Fortune 500.

Join us for a brighter future-for yourself and our customers.

Zurich in North America does not discriminate based on race, ethnicity, color, religion, national origin, sex, gender expression, gender identity, genetic information, age, disability, protected veteran status, marital status, sexual orientation, pregnancy or other characteristics protected by applicable law. Equal Opportunity Employer disability/vets.

Zurich complies with 18 U.S. Code 1033.

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Please note: Zurich does not accept unsolicited CVs from agencies. Preferred vendors should use our Recruiting Agency Portal.

Location(s): AM - Addison, AM - Atlanta, AM - Omaha, AM - Overland Park, AM - Schaumburg
Remote Working: Hybrid
Schedule: Full Time
Employment Sponsorship Offered:ย Noย 
Linkedin Recruiter Tag: #LI-MD1 LI-ASSOCIATE #LI-HYBRIDย