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Insurance Claims Jobs in California (NOW HIRING)

ServiceMaster

Insurance Claims Coordinator

Irvine, CA · On-site

$60K - $75K/yr

Claims Coordinator As the hub of all claims, the coordinator is responsible for speaking with the ... Time and insurance Service Level Agreement tasks deadlines are met. The Coordinator will be ...

IICRC

Insurance Claims Coordinator

Irvine, CA · On-site

$60K - $75K/yr

Coordinator Position As the hub of all claims, the coordinator is responsible for speaking with the ... Time and insurance Service Level Agreement tasks deadlines are met. The Coordinator will be ...

ServiceMaster

Insurance Claims Coordinator

Irvine, CA · On-site

$60K - $75K/yr

Dental insurance * Employee discounts Position Overview As the hub of all claims, the coordinator is responsible for speaking with the customer, ongoing customer follow up, handling service ...

Capital Insurance Group

Claims Counsel

Los Angeles, CA · On-site

At Capital Insurance Group we offer our employees more than just a job. We foster career growth ... Responsible for consultation with claims staff in a variety of claims issues, including but not ...

Capital Insurance Group

Claims Counsel

Orange, CA · On-site

At Capital Insurance Group we offer our employees more than just a job. We foster career growth ... Responsible for consultation with claims staff in a variety of claims issues, including but not ...

Capital Insurance Group

Claims Counsel

Ojai, CA · On-site

At Capital Insurance Group we offer our employees more than just a job. We foster career growth ... Responsible for consultation with claims staff in a variety of claims issues, including but not ...

California Capital Insurance (CIG)

Claims Counsel

CA · Remote

At Capital Insurance Group we offer our employees more than just a job. We foster career growth ... Responsible for consultation with claims staff in a variety of claims issues, including but not ...

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All JobsInsurance Claims JobsInsurance Claims Jobs in California

Insurance Claims information

See California salary details

$12

$23

$42

How much do insurance claims jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for insurance claims in California is $23.19, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $25.38 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an insurance claims specialist?

To thrive as an Insurance Claims Specialist, you need a strong understanding of insurance policies, claims processing, and investigative techniques, typically supported by a relevant degree or industry certification such as AIC. Familiarity with claims management software, document management systems, and regulatory compliance tools is essential. Exceptional attention to detail, strong communication skills, and empathy help you effectively assess claims and interact with policyholders. These skills ensure accurate claim evaluation, efficient processing, and high customer satisfaction in a regulated industry.

What is the difference between Insurance Claims vs Insurance Adjuster?

AspectInsurance ClaimsInsurance Adjuster
Primary RoleSubmitting and managing insurance claimsInvestigating and evaluating insurance claims
Required CredentialsBasic knowledge of insurance policies, often no formal certification neededAdjuster license, certifications like AIC or CPCU often required
Work EnvironmentOffice, remote, or on-site at claim locationsFieldwork, on-site inspections, office work
Employer & Industry UsageInsurance companies, third-party administratorsInsurance companies, independent adjusting firms

While both roles are integral to the insurance industry, Insurance Claims professionals focus on submitting and managing claims, whereas Insurance Adjusters investigate and evaluate claims to determine coverage and settlement amounts. Understanding these differences helps job seekers identify the right career path within the insurance sector.

What are some common challenges encountered in an insurance claims role, and how can they be managed effectively?

Professionals in insurance claims often face challenges such as managing high caseloads, handling complex or disputed claims, and meeting strict regulatory requirements. Effective time management and strong organizational skills can help balance multiple cases, while clear communication and empathy are essential when working with clients during stressful situations. Staying up to date with industry regulations and seeking support from more experienced team members can also help address difficult cases and ensure compliant, fair outcomes.

What are insurance claims?

Insurance claims are formal requests made by policyholders to their insurance company for coverage or compensation for a covered loss or policy event. After an incident like an accident, damage, or theft, the policyholder submits a claim, and the insurer reviews it to determine whether the event is covered under the policy. If approved, the insurance company will pay out the agreed-upon amount to the policyholder or a third party. The process may involve submitting documentation, working with adjusters, and sometimes negotiating settlements. Timely and accurate filing is important to ensure claims are processed efficiently.

Is insurance claims a stressful job?

Insurance claims jobs can be stressful due to the need to handle complex cases, meet deadlines, and manage customer expectations. The role often requires strong organizational skills and attention to detail, and workload can vary depending on the employer and claim volume.

Is it hard to become an insurance claims adjuster?

Becoming an insurance claims adjuster typically requires completing a state licensing exam, which involves understanding insurance policies, laws, and claims procedures. The process can vary by state but generally involves some training, passing an exam, and gaining experience, making it moderately challenging for new entrants.

How hard is it to work in insurance claims?

Working in insurance claims can be moderately challenging, requiring strong attention to detail, communication skills, and knowledge of insurance policies and procedures. The role often involves handling complex cases, meeting deadlines, and using claims management software, which can be demanding but manageable with proper training and experience.
What are the most commonly searched types of Insurance Claims jobs in California? The most popular types of Insurance Claims jobs in California are:
What are popular job titles related to Insurance Claims jobs in California? For Insurance Claims jobs in California, the most frequently searched job titles are:
What job categories do people searching Insurance Claims jobs in California look for? The top searched job categories for Insurance Claims jobs in California are:
What cities in California are hiring for Insurance Claims jobs? Cities in California with the most Insurance Claims job openings:
Insurance Claims jobs near you
Infographic showing various Insurance Claims job openings in California as of August 2026, with employment types broken down into 1% As Needed, 65% Full Time, 28% Part Time, 2% Temporary, and 4% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $48,245 per year, or $23.2 per hour.

Insurance Claims Coordinator

ServiceMaster

Irvine, CA • On-site

$60K - $75K/yr

Other

Re-posted 5 days ago

Job description

Claims Coordinator

As the hub of all claims, the coordinator is responsible for speaking with the customer, ongoing customer follow up, handling service complaints, logistics of dispatching field personnel to jobs while ensures that the required Cycle Time and insurance Service Level Agreement tasks deadlines are met. The Coordinator will be responsible to follow up daily with the OPS team to ensure and that all required documentation, estimates and procedures are followed according to required program guidelines. A successful Coordinator will possess tenacity and thrives in a fast-paced environment. The coordinator who is detail oriented and able to focus with many projects in varying degrees of completion will be most successful in this position.

Job Responsibilities
  • Understanding of the claims flow process – Water Mitigation, Reconstruction, Contents, and other Environmental work
  • Manages data entry for each claim from First Notice of Loss through to completion of job in the CRM system
  • Daily review of compliance tasks and all job tasks are completed on time
  • Monitor and update jobs in required operating system making sure the job flows efficiently through the claims process requirements and cycle times
  • Ensure that uploading photos, and other documents are appropriately described, titled and uploaded in real time, as well as follows up to get missing required data from homeowner and insurance/mortgage information not obtained on initial call
  • Creates and or assists with job estimate, reviews final estimate to ensure estimate is complete per company standards
  • Manages Customer Service issues and complaints, documenting actions and resolution
  • Understanding of all company cycle times and SLAs required for each job and phase
  • Client Care Calls – ensure constant, often daily, communication with the customer, may communicate with adjuster
  • Ensure daily notes are entered in all jobs, contacting relevant participants and escalating to the department manager as required
  • May be responsible for creating job estimate and or assisting the Estimator/Project Manager with final estimate
Job Requirements
  • High school diploma/GED required
  • Bachelor's Degree or applicable experience preferred, work experience will be considered
  • IICRC Certifications preferred but not required: WTR, ASD, OCT, STC
  • Exceptional Customer Service skills
  • 1-3 years of Xactimate experience required- proficient use Xactimate 28
  • Experience with Microsoft© Office application (Word, Outlook, PowerPoint, and Excel) required
  • Personal time management and organizational skills
  • Strong verbal and written communication skills
  • Dependable and adaptable to operate within a fast-paced work environment
  • Ability to manage highly confidential information
  • Strong problem-solving skills
  • Proficient at using Microsoft Office, Outlook, CRM software
  • Experience with customer interaction and conflict resolution

Compensation: $60,000.00 - $75,000.00 per year

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