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Insurance Claims Assistant Jobs in California (NOW HIRING)

Icwgroup

Claims Assistant

Pleasanton, CA · Hybrid

$20.75 - $26.50/hr

PURPOSE OF THE JOB The Claims Assistant provides administrative support to assigned Claims ... Contacts insured and other relevant parties to the claim to obtain necessary information to process ...

MSIG Holdings USA, Inc.

Claims Assistant

Los Angeles, CA · On-site

$45 - $55K/hr

MSIG USA is the US-based subsidiary of MS&AD Insurance Group Holdings, Inc., one of the world's top ... Position Summary The Claims Assistant provides administrative and operational support to the Claims ...

MSIG Holdings USA, Inc.

Claims Assistant

Los Angeles, CA · On-site

$45 - $55K/hr

MSIG USA is the US-based subsidiary ofMS&AD Insurance Group Holdings, Inc., one of the world's top ... Position Summary The Claims Assistant provides administrative and operational support to the Claims ...

Icwgroup

Claims Assistant

San Diego, CA · Hybrid

$20 - $25.25/hr

PURPOSE OF THE JOB The Claims Assistant provides administrative support to assigned Claims ... Contacts insured and other relevant parties to the claim to obtain necessary information to process ...

ICONMA

Claims Assistant

Los Angeles, CA · On-site

$20.25 - $25.50/hr

Claims Assistant Our client, a Property and Casualty Insurance company, is looking for a Claims Assistant for their Los Angeles, CA location. Responsibilities: * This worker will be assisting Lost ...

Gallagher

Claims Assistant

Corona, CA · Remote

$19.25 - $24.50/hr

Keenan is a leading insurance brokerage and consulting firm serving hospitals, public agencies, and ... As a Claims Assistant, you'll be the backbone of our claims team, assisting Examiners in every ...

ICW Group

Claims Assistant

San Diego, CA · On-site

$20 - $25.25/hr

... Claims Examiners ... Contacts insured or other involved persons to obtain necessary information to process claim.

Brookfield

Senior Claims Assistant

Los Angeles, CA · On-site

$20.25 - $25.50/hr

Company Argo Group Argo Group is an underwriter of specialty insurance products in the property and ... Senior Claims Assistant Employment Type: Full-Time FLSA Status: Non-Exempt Location: In-Office ...

Brookfield

Senior Claims Assistant

Los Angeles, CA

$20.25 - $25.50/hr

Company Argo Group Argo Group is an underwriter of specialty insurance products in the property and ... Senior Claims Assistant Employment Type: Full-Time FLSA Status: Non-Exempt Location: In-Office ...

Icwgroup

Claims Assistant

San Diego, CA · Hybrid

$20 - $25.25/hr

... Claims Examiners ... Contacts insured or other involved persons to obtain necessary information to process claim.

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All JobsInsurance Claims JobsInsurance Claims Assistant JobsInsurance Claims Assistant Jobs in California

Insurance Claims Assistant information

See California salary details

$9

$21

$45

How much do insurance claims assistant jobs pay per hour?

As of Jul 28, 2026, the average hourly pay for insurance claims assistant in California is $21.57, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $25.38 per hour, depending on experience, location, and employer.

What is the difference between Insurance Claims Assistant vs Insurance Adjuster?

AspectInsurance Claims AssistantInsurance Adjuster
CredentialsTypically requires a high school diploma or equivalent; certifications like CPCU or AIC are a plusRequires relevant licenses, certifications, and often a bachelor’s degree in insurance or related field
Work EnvironmentOffice settings, supporting claims processing teamsFieldwork and office work, investigating claims on-site or remotely
Employer & Industry UsageInsurance companies, claims departmentsInsurance companies, adjusting claims and assessing damages
Search & Comparison IntentPeople looking for entry-level or support roles in claims processingIndividuals interested in assessing damages and making claim decisions

While both roles are involved in the insurance claims process, Insurance Claims Assistants primarily support claims teams with administrative tasks, whereas Insurance Adjusters evaluate damages and determine claim payouts. The roles differ in responsibilities, required credentials, and work environment, but both are essential in the insurance industry.

What does an Insurance Claims Assistant do?

An Insurance Claims Assistant supports the claims process by gathering information, processing paperwork, and communicating with policyholders, adjusters, and other stakeholders. They help ensure that claims are handled efficiently and accurately, from the initial report to the final settlement. Typical tasks include data entry, document management, scheduling appointments, and responding to inquiries. Their role is critical in maintaining customer satisfaction and the smooth operation of the insurance claims department.

What are some common challenges faced by Insurance Claims Assistants, and how can they be managed effectively?

Insurance Claims Assistants often handle high volumes of claims and tight deadlines, which can be challenging when juggling multiple cases simultaneously. Effective time management and strong organizational skills are essential to prioritize tasks and ensure accurate, timely processing. Additionally, dealing with upset clients or complex claim scenarios requires patience, empathy, and clear communication. Building a solid understanding of company procedures and regularly collaborating with adjusters and other team members can help address these challenges and support professional growth.

What are the key skills and qualifications needed to thrive as an Insurance Claims Assistant, and why are they important?

To thrive as an Insurance Claims Assistant, you need strong organizational skills, attention to detail, and a solid understanding of insurance policies and processes, often supported by a high school diploma or associate degree. Familiarity with claims management software, document management systems, and Microsoft Office is typically required. Excellent communication, customer service, and problem-solving abilities help you effectively interact with clients and team members. These skills are crucial for efficiently processing claims, minimizing errors, and ensuring client satisfaction in a fast-paced environment.
What are the most commonly searched types of Insurance Claims jobs in California? The most popular types of Insurance Claims jobs in California are:
What cities in California are hiring for Insurance Claims Assistant jobs? Cities in California with the most Insurance Claims Assistant job openings:
Insurance Claims Assistant jobs near you
Infographic showing various Insurance Claims Assistant job openings in California as of July 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, 1% Temporary, and 3% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $44,864 per year, or $21.6 per hour.
Virtual Auto Insurance Claims Assistant

Virtual Auto Insurance Claims Assistant

Avrek Law

Newport Beach, CA • On-site, Remote

$8 - $10/hr

Full-time

Posted 6 days ago

Job description

Virtual Auto Insurance Claims Assistant
Department: Case Management
Employment Type: Full Time
Location: California
Compensation: $8.00 - $10.00 / hour
Description
We are seeking a detail-oriented Virtual Auto Insurance Claims Assistant to support our Personal Injury team. This role is responsible for communicating with insurance companies, opening new claims, obtaining coverage and liability information, managing property damage claims, updating case files, and providing administrative support throughout the life of a client's case. The ideal candidate is organized, professional on the phone, and comfortable managing multiple tasks in a fast-paced legal environment.
Responsibilities:
Insurance Claims Management
  • Open auto insurance claims with liability and first-party carriers
  • Verify insurance coverage and policy information
  • Obtain liability decisions and claim status updates
  • Follow up with adjusters regarding pending claims
  • Document all claim activity in the case management system

Property Damage Coordination
  • Assist clients with property damage claims
  • Coordinate vehicle inspections, estimates, repairs, and total loss claims
  • Communicate with insurance companies regarding rental vehicles and settlements
  • Follow up until property damage claims are resolved

Administrative Support
  • Request and gather insurance declarations, photographs, and other claim documents
  • Upload and organize documents within the case management system
  • Maintain accurate notes and records
  • Monitor task lists and follow-up deadlines
  • Assist with general file maintenance

Qualifications:
  • Strong customer service and phone etiquette
  • Experience working with insurance companies or claims (preferred)
  • Experience in a personal injury law firm (preferred but not required)
  • Ability to multitask and manage a high-volume workload
  • Strong organizational and time management skills
  • Proficiency with Microsoft Office and web-based software
  • Comfortable learning case management software

Apply