Casualty Claims Associate
Glendale, CA (Hybrid)
About HDI Global Insurance Company
HDI Global Insurance Company is a commercial property and casualty insurer. We are a wholly owned subsidiary of HDI Global SE, which manages the industrial lines division of the Talanx Group. Our broad and flexible portfolio of products and services combined with our international network of local insurers in more than 150 countries, provide us the ability to offer a wide range of domestic and global insurance solutions for U.S. based multinational companies.
With Xcelerate29, HDI is shaping its future by becoming a Trusted Global Player, achieving Next-level Excellence, and building a Forward-thinking Organisation. This direction helps HDI Global lead the profitable growth game as a globally connected business, raise the bar every day through stronger underwriting, claims, and investment performance, and win tomorrow by starting today with a lean, fast, resilient, and future-ready organisation. Together, these priorities support profitable growth, sustainable profitability, global consistency, digital transformation, AI acceleration, smart cost leadership, and stronger collaboration across teams and markets. They also reflect our focus on being a workplace of choice by building a future-ready workforce where people learn, grow, adapt to technology change, and contribute to long-term success.
The Casualty Claims Associate is responsible for a wide range of key responsibilities which are dynamic and flexible, and which can change depending on business needs and circumstances.
Key Responsibilities:
Overseeing the day-to-day administrative operations of an office, ensuring smooth functionality by managing tasks like scheduling meetings, managing office supplies, greeting visitors, handling correspondence, and maintaining office systems, all while prioritizing efficiency and organization within the workplace
- Handle Office payables
- Maintain and update contact sheets for first reporting, program contacts, Third Party Claims Administrator personnel, etc.
- Collect, scan and distribute paper mail or electronic mail
- Responding to calls and email inquiries regarding mail and claim inquiries
- Participate in special projects assigned by Claims Managers
- Assist in training new team members
- Verification of transactions
Qualifications and Experience:
- Knowledge of and competency in Microsoft Office, Excel, Teams,
- Strong verbal and written communication skills
- Detail oriented and organized, able to prioritize
- Ability to work independently in a fast-paced environment
- Work and learn in a team environment
- Spanish speaking a plus
Compensation and Benefits
Base salary range for this position is $70,000 - $75,000 plus eligibility for a performance-based annual bonus. Actual compensation will be based on experience, education, and geographic location.
We offer a competitive benefits package, including: 401(k) with company match, Paid Time Off, Sick Leave, Medical, Health Reimbursement Arrangement (HRA), Telemedicine, Wellness Program, Employee Assistance Program (EAP), Dental, Vision, Accident amp; Critical Illness Insurance, Flexible Spending Account (FSA), Dependent Care FSA, Group and Voluntary Life Insurance, Short- and Long-Term Disability, Pet Insurance, Transit and Parking benefits.
Additional Information
- HDI Global Insurance Company is an Equal Opportunity Employer. We consider applicants without regard to race, color, religion, national origin, age, sex, marital status, ancestry, disability, veteran status, gender identity, or sexual orientation.
- Applicants must be legally authorized to work in the United States.
- Recruitment Agencies: All resumes submitted without prior HR authorization will be considered unsolicited.
HDI Global Insurance Company participates in E-Verify.
Employment is contingent upon successful completion of a background check and drug screen. Testing will be conducted in compliance with applicable state and local laws.