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Insurance Claims Associate Jobs in California (NOW HIRING)

$25 - $35/hr

Position Purpose and Summary The Insurance & Legal Claims Coordinator is not a filing function at ... Associate's or Bachelor's degree in Business Administration, Legal Studies, Public Administration ...

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Insurance Claims Associate information

See California salary details

$13

$20

$30

How much do insurance claims associate jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for insurance claims associate in California is $20.71, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $22.79 per hour, depending on experience, location, and employer.

What does an insurance claims associate do?

An Insurance Claims Associate is responsible for processing and evaluating insurance claims submitted by clients. Their main duties include reviewing claim forms, gathering necessary documentation, assessing the validity of claims, and communicating with policyholders, adjusters, and other parties involved. They ensure that claims are handled efficiently and accurately, following company policies and regulatory guidelines. Claims Associates play a key role in providing customer service and resolving issues related to claims. Their work helps determine the amount of compensation or coverage due to clients.

What are the key skills and qualifications needed to thrive as an insurance claims associate?

To thrive as an Insurance Claims Associate, you need strong analytical skills, attention to detail, and a foundational knowledge of insurance policies, typically supported by a relevant degree or prior experience in insurance or customer service. Familiarity with claims management software, document management systems, and sometimes industry certifications like AIC (Associate in Claims) are often required. Excellent communication, negotiation, and problem-solving skills help in managing client interactions and resolving disputes efficiently. These abilities ensure accurate claims processing, customer satisfaction, and compliance with regulatory standards.

What are the main challenges insurance claims associates face when managing multiple claims simultaneously?

Insurance Claims Associates often handle numerous claims at once, which can be challenging due to varying complexities, tight deadlines, and the need to maintain accuracy. Balancing thorough investigations with efficient processing is crucial, as is clear communication with clients, adjusters, and other stakeholders. Strong organizational skills and the ability to prioritize urgent tasks help Associates manage their workload effectively while ensuring customer satisfaction and compliance with company policies.

Is being an insurance claims associate hard?

Insurance claims associates handle claims processing, which involves attention to detail, strong communication skills, and knowledge of insurance policies. The job can be challenging due to the need for accuracy, dealing with complex cases, and meeting deadlines, but it is manageable with proper training and experience.

Is insurance claims a stressful job?

Insurance claims associates often handle complex cases that require attention to detail and customer communication, which can be stressful during high workload periods or when dealing with difficult claimants. The job may involve tight deadlines and the need to balance accuracy with efficiency, but stress levels vary depending on the work environment and individual coping skills.

What are the responsibilities of an insurance claims associate?

An insurance claims associate reviews and processes insurance claims by verifying policy details, assessing damages, and determining claim validity. They communicate with clients, adjusters, and providers, often using claims management software, to ensure accurate and timely resolution of claims. Attention to detail and knowledge of insurance policies are essential for this role.

What are the most commonly searched types of Insurance Claims jobs in California?

The most popular types of Insurance Claims jobs in California are:

What are popular job titles related to Insurance Claims Associate jobs in California?

For Insurance Claims Associate jobs in California, the most frequently searched job titles are:

What job categories do people searching Insurance Claims Associate jobs in California look for?

The top searched job categories for Insurance Claims Associate jobs in California are:

What cities in California are hiring for Insurance Claims Associate jobs?

Cities in California with the most Insurance Claims Associate job openings:

Infographic showing various Insurance Claims Associate job openings in California as of August 2026, with employment types broken down into 100% Full Time. Highlights an 74% In-person, and 26% Hybrid job distribution, with an average salary of $43,082 per year, or $20.7 per hour.

Claims Associate - Workers Compensation (On-Site - Rancho Cucamonga)

Sedgwick

Rancho Cucamonga, CA • On-site

$25 - $28/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 11 days ago


Sedgwick rating

7.6

Company rating: 7.6 out of 10

Based on 324 frontline employees who took The Breakroom Quiz

211th of 309 rated insurance


Job description

By joining Sedgwick, you'll be part of something truly meaningful. It's what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there's no limit to what you can achieve.
Newsweek Recognizes Sedgwick as America's Greatest Workplaces National Top Companies
Certified as a Great Place to Work®
Fortune Best Workplaces in Financial Services & Insurance
Claims Representative - Workers Compensation (On-Site - Rancho Cucamonga)
Are you looking for an opportunity to join a global industry leader where you can bring your big ideas to help solve problems for some of the world's best brands?
  • Apply your knowledge and experience to adjudicate complex customer claims in the context of an energetic culture.
  • Deliver innovative customer-facing solutions to clients who represent virtually every industry and comprise some of the world's most respected organizations.
  • Be a part of a rapidly growing, industry-leading global company known for its excellence and customer service.
  • Leverage Sedgwick's broad, global network of experts to both learn from and to share your insights.
  • Take advantage of a variety of professional development opportunities that help you perform your best work and grow your career.
  • Enjoy flexibility and autonomy in your daily work, your location, and your career path.
  • Access diverse and comprehensive benefits to take care of your mental, physical, financial and professional needs.

ARE YOU AN IDEAL CANDIDATE? We are looking for driven individuals that embody our core values that include empathy, accountability, collaboration, growth, and inclusion.
LOCATION: IN-OFFICE ONTARIO, CALIFORNIA
PRIMARY PURPOSE: To analyze low level workers compensation claims to determine benefits due; to ensure ongoing adjudication of claims within company standards and industry best practices
ESSENTIAL FUNCTIONS and RESPONSIBILITIES
  • Adjusts medical-only claims and minor lost-time workers compensation claims under close supervision.
  • Supports other claims representatives, examiners and leads with larger or more complex claims as necessary.
  • Processes workers compensation claims determining compensability and benefits due; monitors reserve accuracy, and files necessary documentation with state agency.
  • Communicates claim action/processing with claimant, client and appropriate medical contact.
  • Ensures claim files are properly documented and claims coding is correct.
  • May process routine payments and prescriptions and status reports for lifetime medical claims and/or defined period medical claims.
  • Maintains professional client relationships.

ADDITIONAL FUNCTIONS and RESPONSIBILITIES
  • Performs other duties as assigned.
  • Supports the organization's quality program(s).
  • Travels as required.

QUALIFICATIONS
Education & Licensing
High school diploma or GED; Licenses as required
Experience:
One (1) year of general office experience or equivalent combination of education and experience required. Claims industry experience preferred.
TAKING CARE OF YOU
  • Flexible work schedule.
  • Referral incentive program.
  • Career development and promotional growth opportunities.
  • A diverse and comprehensive benefits offering including medical, dental vision, 401K on day one.

WORK ENVIRONMENT REQUIREMENTS INCLUDE
When applicable and appropriate, consideration will be given to reasonable accommodations.
Mental: Clear and conceptual thinking ability; excellent judgment, troubleshooting, problem solving, analysis, and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines
Physical: Computer keyboarding
Auditory/Visual: Hearing, vision and talking
The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Management retains the discretion to add or to change the duties of the position at any time.
As required by law, Sedgwick provides a reasonable range of compensation for roles that may be hired in jurisdictions requiring pay transparency in job postings. Actual compensation is influenced by a wide range of factors including but not limited to skill set, level of experience, and cost of specific location. For the jurisdiction noted in this job posting only, the range of starting pay for this role is $25-28/hr. A comprehensive benefits package is offered including but not limited to, medical, dental, vision, 401k and matching, PTO, disability and life insurance, employee assistance, flexible spending or health savings account, and other additional voluntary benefits.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers, the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Diego Fair Chance Ordinance, the San Francisco Fair Chance Ordinance, the California Fair Chance Act, and all other applicable laws.
Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace.
If you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, consider applying for it anyway! Sedgwick is building a diverse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience. You may be just the right candidate for this or other roles.

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