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Insurance Claims Assistant Jobs in California (NOW HIRING)

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Insurance Claims Assistant information

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$9

$21

$45

How much do insurance claims assistant jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for insurance claims assistant in California is $21.57, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $25.38 per hour, depending on experience, location, and employer.

What does an insurance claims assistant do?

An Insurance Claims Assistant supports the claims process by gathering information, processing paperwork, and communicating with policyholders, adjusters, and other stakeholders. They help ensure that claims are handled efficiently and accurately, from the initial report to the final settlement. Typical tasks include data entry, document management, scheduling appointments, and responding to inquiries. Their role is critical in maintaining customer satisfaction and the smooth operation of the insurance claims department.

What are the key skills and qualifications needed to thrive as an insurance claims assistant, and why are they important?

To thrive as an Insurance Claims Assistant, you need strong organizational skills, attention to detail, and a solid understanding of insurance policies and processes, often supported by a high school diploma or associate degree. Familiarity with claims management software, document management systems, and Microsoft Office is typically required. Excellent communication, customer service, and problem-solving abilities help you effectively interact with clients and team members. These skills are crucial for efficiently processing claims, minimizing errors, and ensuring client satisfaction in a fast-paced environment.

What are some common challenges faced by insurance claims assistants, and how can they be managed effectively?

Insurance Claims Assistants often handle high volumes of claims and tight deadlines, which can be challenging when juggling multiple cases simultaneously. Effective time management and strong organizational skills are essential to prioritize tasks and ensure accurate, timely processing. Additionally, dealing with upset clients or complex claim scenarios requires patience, empathy, and clear communication. Building a solid understanding of company procedures and regularly collaborating with adjusters and other team members can help address these challenges and support professional growth.

What is the difference between Insurance Claims Assistant vs Insurance Adjuster?

AspectInsurance Claims AssistantInsurance Adjuster
CredentialsTypically requires a high school diploma or equivalent; certifications like CPCU or AIC are a plusRequires relevant licenses, certifications, and often a bachelor’s degree in insurance or related field
Work EnvironmentOffice settings, supporting claims processing teamsFieldwork and office work, investigating claims on-site or remotely
Employer & Industry UsageInsurance companies, claims departmentsInsurance companies, adjusting claims and assessing damages
Search & Comparison IntentPeople looking for entry-level or support roles in claims processingIndividuals interested in assessing damages and making claim decisions

While both roles are involved in the insurance claims process, Insurance Claims Assistants primarily support claims teams with administrative tasks, whereas Insurance Adjusters evaluate damages and determine claim payouts. The roles differ in responsibilities, required credentials, and work environment, but both are essential in the insurance industry.

Is insurance claims assistant a stressful job?

The role of an insurance claims assistant can be stressful due to handling multiple claims, meeting deadlines, and managing customer expectations. It requires attention to detail, communication skills, and the ability to work under pressure, especially during high claim volumes or complex cases.

What is the role of an insurance claims assistant?

An insurance claims assistant supports the claims process by reviewing and organizing claim documentation, communicating with clients and adjusters, and ensuring accurate data entry. They often use claims management software and need strong organizational and communication skills to facilitate efficient claim resolution.

What are the most commonly searched types of Insurance Claims jobs in California?

The most popular types of Insurance Claims jobs in California are:

What cities in California are hiring for Insurance Claims Assistant jobs?

Cities in California with the most Insurance Claims Assistant job openings:

Insurance Claims Assistant jobs near you
Infographic showing various Insurance Claims Assistant job openings in California as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 17% Part Time, and 4% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $44,864 per year, or $21.6 per hour.

Claims Assistant 1

Berkshire Hathaway Homestate Companies

Walnut Creek, CA

$24.76/hr

Full-time

Posted 13 days ago

Job description

Berkshire Hathaway Homestate Companies is looking for a workers' compensation Claims Assistant to work in tangent with our Claims Professionals to ensure administration of benefits due injured workers is timely and accurate. This individual will engage in on-the-job training, demonstrating the ability to apply regulations governing the administration process and adherence to Company guidelines, and escalating issues, approval needs, and questions timely to management.
RESPONSIBILITIES
  • Coordinates service of required documentation to appropriate parties on litigated claims: prepares index of documentation; assists with cover letter as necessary; ensures appropriate documentation is included in package and any necessary redaction is completed; and, verifies service completion.
  • Reviews and prioritizes daily diary instructions (e.g., payments, regulatory notices, etc.).
  • Generates new claim set-up notifications/correspondence for incoming claims. Secures wage information as needed.
  • Assists with scheduling medical evaluations as needed and obtains updates on disability status post-appointment.
  • Schedules vendors when necessary for transportation, translation, and subpoena services.
  • Submits internal service requests with required documentation as necessary (e.g., check pull/voids, stop payment requests, etc.).
  • Completes other ancillary services as needed, including coverage of reception desk.
REQUIRED QUALIFICATIONS
  • EDUCATION: High School Diploma or HS Equivalency credential (GED or HiSET) required.
  • COMPUTER SKILLS: Proficient in Microsoft Office Suite of applications (WORD, Excel in particular) and ability to be proficient on applicable databases, systems, and vendor software programs.
  • High level attention to detail.
  • Able to manage multiple priorities while fulfilling commitments. Effectively manages time to accomplish work.
  • Dedicated to meeting needs of others in the organization. Responds timely to requests for service and assistance.
$24.76 - $24.76 an hour
In accordance with the California Equal Pay Act, the starting hourly wage for this job is $24.7595. This hourly wage is what the employer reasonably expects to pay for the position based on potential employee qualifications, operational needs and other considerations consistent with applicable law. The pay scale applies only to this position and only if it is filled in Walnut Creek, California. The pay scale may be different for other positions or in other locations.
ABOUT US:
With more than 50 years in business, BHHC has grown from a regional organization to a national insurance group, offering insurance products from coast to coast. Relationships are the cornerstone of our culture, and we believe in doing the right thing. That means we invest in our business in every way possible to deliver on our mission and demonstrate that people are what powers our success. Our commitment to financial strength and integrity means our customers can rest assured that we will be there when it counts.
 
At BHHC we embrace diversity and foster an environment where our people can be their authentic selves. Our differences make us stronger and better together, which fosters a harmonious workplace-something we truly value. We've created an approachable and collaborative atmosphere. Here you'll find a welcoming workplace where everyone can feel valued, supported, and inspired to do great work. Together, we raise the bar by being curious, remaining customer-focused, and operating with integrity.
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