This leader owns all aspects of engineering for Agent Assist, driving delivery and innovation ... Through our Humana insurance services and our CenterWell healthcare services, we make it easier for ...
This leader owns all aspects of engineering for Agent Assist, driving delivery and innovation ... Through our Humana insurance services and our CenterWell healthcare services, we make it easier for ...
This leader owns all aspects of engineering for Agent Assist, driving delivery and innovation ... Through our Humana insurance services and our CenterWell healthcare services, we make it easier for ...
This leader owns all aspects of engineering for Agent Assist, driving delivery and innovation ... Through our Humana insurance services and our CenterWell healthcare services, we make it easier for ...
This leader owns all aspects of engineering for Agent Assist, driving delivery and innovation ... Through our Humana insurance services and our CenterWell healthcare services, we make it easier for ...
This leader owns all aspects of engineering for Agent Assist, driving delivery and innovation ... Through our Humana insurance services and our CenterWell healthcare services, we make it easier for ...
AVP Agent Assist
Louisville, KY · On-site
Become a part of our caring community The AVP, Software Engineering for Agent Assist Solutions ... Through our Humana insurance services and our CenterWell healthcare services, we make it easier for ...
AVP Agent Assist
Louisville, KY · On-site
Become a part of our caring community The AVP, Software Engineering for Agent Assist Solutions ... Through our Humana insurance services and our CenterWell healthcare services, we make it easier for ...
Insurance Agent
Greer, SC · On-site
$65K - $130K/yr
About the Insurance Agent position Our growing insurance brokerage is looking for full-time brokers ... Getting details from customers to assist them * Ensuring all paperwork is up to date * Provide warm ...
Insurance Agent
Greer, SC · On-site
$65K - $130K/yr
About the Insurance Agent position Our growing insurance brokerage is looking for full-time brokers ... Getting details from customers to assist them * Ensuring all paperwork is up to date * Provide warm ...
Insurance Agent
Aiken, SC · On-site
$65K - $130K/yr
About the Insurance Agent position Our growing insurance brokerage is looking for full-time brokers ... Getting details from customers to assist them * Ensuring all paperwork is up to date * Provide warm ...
Insurance Agent
Aiken, SC · On-site
$65K - $130K/yr
About the Insurance Agent position Our growing insurance brokerage is looking for full-time brokers ... Getting details from customers to assist them * Ensuring all paperwork is up to date * Provide warm ...
Insurance Agent
Summerville, SC · On-site
About the Insurance Agent position Our growing insurance brokerage is looking for full-time brokers ... Getting details from customers to assist them * Ensuring all paperwork is up to date * Provide warm ...
Insurance Agent
Summerville, SC · On-site
About the Insurance Agent position Our growing insurance brokerage is looking for full-time brokers ... Getting details from customers to assist them * Ensuring all paperwork is up to date * Provide warm ...
About the Insurance Agent position Our growing insurance brokerage is looking for full-time brokers ... Getting details from customers to assist them * Ensuring all paperwork is up to date * Provide warm ...
About the Insurance Agent position Our growing insurance brokerage is looking for full-time brokers ... Getting details from customers to assist them * Ensuring all paperwork is up to date * Provide warm ...
Insurance Agent
Carthage, NC · On-site
$65K - $130K/yr
About the Insurance Agent position Our growing insurance brokerage is looking for full-time brokers ... Getting details from customers to assist them * Ensuring all paperwork is up to date * Provide warm ...
Insurance Agent
Carthage, NC · On-site
$65K - $130K/yr
About the Insurance Agent position Our growing insurance brokerage is looking for full-time brokers ... Getting details from customers to assist them * Ensuring all paperwork is up to date * Provide warm ...
Insurance Agent
Goose Creek, SC · On-site
$65K - $130K/yr
About the Insurance Agent position Our growing insurance brokerage is looking for full-time brokers ... Getting details from customers to assist them * Ensuring all paperwork is up to date * Provide warm ...
Insurance Agent
Goose Creek, SC · On-site
$65K - $130K/yr
About the Insurance Agent position Our growing insurance brokerage is looking for full-time brokers ... Getting details from customers to assist them * Ensuring all paperwork is up to date * Provide warm ...
Insurance Agent
Simpsonville, SC · On-site
$65K - $130K/yr
About the Insurance Agent position Our growing insurance brokerage is looking for full-time brokers ... Getting details from customers to assist them * Ensuring all paperwork is up to date * Provide warm ...
Insurance Agent
Simpsonville, SC · On-site
$65K - $130K/yr
About the Insurance Agent position Our growing insurance brokerage is looking for full-time brokers ... Getting details from customers to assist them * Ensuring all paperwork is up to date * Provide warm ...
Insurance Agent
Mauldin, SC · On-site
$65K - $130K/yr
About the Insurance Agent position Our growing insurance brokerage is looking for full-time brokers ... Getting details from customers to assist them * Ensuring all paperwork is up to date * Provide warm ...
Insurance Agent
Mauldin, SC · On-site
$65K - $130K/yr
About the Insurance Agent position Our growing insurance brokerage is looking for full-time brokers ... Getting details from customers to assist them * Ensuring all paperwork is up to date * Provide warm ...
Insurance Agent
Charleston, SC · On-site
$65K - $130K/yr
About the Insurance Agent position Our growing insurance brokerage is looking for full-time brokers ... Getting details from customers to assist them * Ensuring all paperwork is up to date * Provide warm ...
Insurance Agent
Charleston, SC · On-site
$65K - $130K/yr
About the Insurance Agent position Our growing insurance brokerage is looking for full-time brokers ... Getting details from customers to assist them * Ensuring all paperwork is up to date * Provide warm ...
Insurance Agent
Fort Mill, SC · On-site
About the Insurance Agent position Our growing insurance brokerage is looking for full-time brokers ... Getting details from customers to assist them * Ensuring all paperwork is up to date * Provide warm ...
Insurance Agent
Fort Mill, SC · On-site
About the Insurance Agent position Our growing insurance brokerage is looking for full-time brokers ... Getting details from customers to assist them * Ensuring all paperwork is up to date * Provide warm ...
Insurance Agent
Charleston, SC · On-site
About the Insurance Agent position Our growing insurance brokerage is looking for full-time brokers ... Getting details from customers to assist them * Ensuring all paperwork is up to date * Provide warm ...
Insurance Agent
Charleston, SC · On-site
About the Insurance Agent position Our growing insurance brokerage is looking for full-time brokers ... Getting details from customers to assist them * Ensuring all paperwork is up to date * Provide warm ...
About the Insurance Agent position Our growing insurance brokerage is looking for full-time brokers ... Getting details from customers to assist them * Ensuring all paperwork is up to date * Provide warm ...
About the Insurance Agent position Our growing insurance brokerage is looking for full-time brokers ... Getting details from customers to assist them * Ensuring all paperwork is up to date * Provide warm ...
Insurance Agent
Easley, SC · On-site
$65K - $130K/yr
About the Insurance Agent position Our growing insurance brokerage is looking for full-time brokers ... Getting details from customers to assist them * Ensuring all paperwork is up to date * Provide warm ...
Insurance Agent
Easley, SC · On-site
$65K - $130K/yr
About the Insurance Agent position Our growing insurance brokerage is looking for full-time brokers ... Getting details from customers to assist them * Ensuring all paperwork is up to date * Provide warm ...
Insurance Agent
Anderson, SC · On-site
$65K - $130K/yr
About the Insurance Agent position Our growing insurance brokerage is looking for full-time brokers ... Getting details from customers to assist them * Ensuring all paperwork is up to date * Provide warm ...
Insurance Agent
Anderson, SC · On-site
$65K - $130K/yr
About the Insurance Agent position Our growing insurance brokerage is looking for full-time brokers ... Getting details from customers to assist them * Ensuring all paperwork is up to date * Provide warm ...
Insurance Agent
Hilton Head Island, SC · On-site
About the Insurance Agent position Our growing insurance brokerage is looking for full-time brokers ... Getting details from customers to assist them * Ensuring all paperwork is up to date * Provide warm ...
Insurance Agent
Hilton Head Island, SC · On-site
About the Insurance Agent position Our growing insurance brokerage is looking for full-time brokers ... Getting details from customers to assist them * Ensuring all paperwork is up to date * Provide warm ...
Insurance Agent
Anderson, SC · On-site
About the Insurance Agent position Our growing insurance brokerage is looking for full-time brokers ... Getting details from customers to assist them * Ensuring all paperwork is up to date * Provide warm ...
Insurance Agent
Anderson, SC · On-site
About the Insurance Agent position Our growing insurance brokerage is looking for full-time brokers ... Getting details from customers to assist them * Ensuring all paperwork is up to date * Provide warm ...
Insurance Agent Assistant information
See salary details
$13.70 - $15.10
5% of jobs
$15.10 - $16.50
15% of jobs
$16.89 is the 25th percentile. Wages below this are outliers.
$16.50 - $17.90
17% of jobs
The median wage is $18.83 / hr.
$17.90 - $19.30
19% of jobs
$19.30 - $20.69
9% of jobs
$20.69 - $22.09
7% of jobs
$22.48 is the 75th percentile. Wages above this are outliers.
$22.09 - $23.49
10% of jobs
$23.49 - $24.89
9% of jobs
$24.89 - $26.29
3% of jobs
$26.29 - $27.69
2% of jobs
$27.69 - $29.09
4% of jobs
$13
$20
$29
How much do insurance agent assistant jobs pay per hour?
As of Jun 17, 2026, the average hourly pay for insurance agent assistant in the United States is $20.34, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $23.08 per hour, depending on experience, location, and employer.
What are the key skills and qualifications needed to thrive as an Insurance Agent Assistant, and why are they important?
To thrive as an Insurance Agent Assistant, you need strong organizational skills, attention to detail, and a basic understanding of insurance products, often supported by a high school diploma or relevant experience. Familiarity with insurance management software, CRM systems, and office productivity tools is typically required. Excellent communication, customer service, and multitasking abilities help you support agents and interact effectively with clients. These skills ensure smooth office operations, accurate policy management, and high-quality customer support in a fast-paced insurance environment.
Why do most insurance agents quit?
Many insurance agents quit due to high competition, inconsistent income, and the pressure to meet sales targets. The job often requires strong interpersonal skills, self-motivation, and resilience, which can be challenging over time. Additionally, some leave due to limited career advancement opportunities or burnout from managing client relationships and administrative tasks.
What is the role of an insurance assistant?
An insurance assistant supports insurance agents by handling administrative tasks such as processing policies, managing client records, and preparing documents. They often use insurance software and require strong organizational skills to ensure smooth operations within an insurance office.
What are the typical daily tasks and responsibilities of an Insurance Agent Assistant?
As an Insurance Agent Assistant, your daily responsibilities usually include handling client inquiries, processing insurance applications and renewals, preparing policy documents, and maintaining accurate client records. You may also assist agents with scheduling appointments, gathering required documentation, and following up with clients to ensure smooth communication. This role often requires strong organizational skills and the ability to multitask in a fast-paced office environment, as you'll be supporting both agents and clients throughout the insurance process.
What does an insurance agent assistant do?
An insurance agent assistant supports insurance agents by handling administrative tasks such as managing client records, scheduling appointments, processing policy applications, and preparing documents. They often use insurance software and must have good communication skills to interact with clients and team members.
What is the difference between Insurance Agent Assistant vs Insurance Broker?
| Aspect | Insurance Agent Assistant | Insurance Broker |
|---|---|---|
| Credentials | Typically no licensing required, but some knowledge of insurance preferred | Licensed to sell insurance products in specific states |
| Work Environment | Office setting, supporting insurance agents | Independent or agency-based, advising clients directly |
| Employer & Industry Usage | Insurance agencies, carriers, or brokerages | Independent brokers or agencies representing multiple insurers |
| Common Search & Comparison | Support role assisting agents | Client-facing role selling insurance policies |
Insurance Agent Assistants primarily support licensed insurance agents with administrative tasks, while Insurance Brokers actively sell insurance policies and advise clients. The main difference lies in licensing requirements and client interaction, with agents focusing on support and brokers on direct sales and consultation.
How much does a 215 license make?
An insurance agent assistant with a 215 license typically earns between $30,000 and $50,000 annually, depending on experience and location. The license allows handling specific insurance policies, and additional certifications or sales skills can influence earnings.
More about Insurance Agent Assistant jobs
What cities are hiring for Insurance Agent Assistant jobs? Cities with the most Insurance Agent Assistant job openings:
What are the most commonly searched types of Insurance Agent jobs? The most popular types of Insurance Agent jobs are:
What states have the most Insurance Agent Assistant jobs? States with the most job openings for Insurance Agent Assistant jobs include:
What job categories do people searching Insurance Agent Assistant jobs look for? The top searched job categories for Insurance Agent Assistant jobs are:
Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Posted 28 days ago
Humana rating
8.0
Based on 254 frontline employees who took The Breakroom Quiz
146th of 261 rated insurance
Job description
Become a part of our caring community
The AVP, Software Engineering for Agent Assist Solutions leads engineering strategy and execution for the Agent Assist suite-a flagship AI product focused on transforming customer engagementinhealthcare. This leader owns all aspects of engineering for Agent Assist, driving delivery and innovation within a matrixed, cross-functional team.
Use your skills to make an impact
About Us
About Humana: Humana Inc. (NYSE: HUM) is a leading U.S. healthcare company. Through our Humana insurance services and our CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health - delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare and Medicaid, families, individuals, military service personnel, and communities at large. Learn more about what we offer atHumana.comand atCenterWell.com.
The AVP, Software Engineering for Agent Assist Solutions leads engineering strategy and execution for the Agent Assist suite-a flagship AI product focused on transforming customer engagementinhealthcare. This leader owns all aspects of engineering for Agent Assist, driving delivery and innovation within a matrixed, cross-functional team.
Key Responsibilities
Technical Leadership
Develop and execute the technical roadmap for Agent Assist, ensuring robust, scalable, and secure solutions.
Architect and deliver production-grade AI features leveraging GCP, Python, Vertex AI, Gemini, and CES.
Partner withAIPlatform team,Product, UX, and Data Science as a technical stakeholder in roadmap and prioritization.
Operational Oversight
Lead 4-6 dedicated engineering teams (6-10 members each, mix of associates and contractors).
Manage engineering budgets, resource allocation, and operational excellence.
Compliance & Governance
Ensure all solutions meet HIPAA, SOC2, and SOX compliance requirements.
Champion responsible and ethical AI practices, embedding these principles into development workflows.
Collaboration
Drive matrixed collaboration with product, UX, data science, and operations, aligning efforts to deliver cohesive solutions.
Effectively communicate engineering strategy and progress to executive leadership and stakeholders.
Enterprise Architecture Influence
Shape architectural standards across the organization, ensuring interoperability, scalability, and resilience for AI-driven solutions.
Change Management & Organizational Influence
Skilled at driving cultural and process transformation across matrixed teams.
Vendor & Ecosystem Strategy
Experience negotiating and managing strategic partnerships with cloud providers, AI vendors, and integrators.
Strategic Impact
Deploy Agent Assist to production, achieving reductions in Average Handle Time (AHT), minimizing callbacks, and expanding adoption across voice and online channels.
Deliver innovative features beyond baseline to differentiate offerings and unlock new value.
Influence enterprise-wide AI governance, advocating for responsible adoption and best practices.
Qualifications
10+ years in software engineering, including 5+ years in senior technical leadership.
Demonstrated success delivering AI-driven platforms in production, ideally within healthcare.
Deep experience with GCP, Python, and AI/ML tools (Vertex AI, Gemini, CES).
Strong leadership, communication, and stakeholder management skills.
Understanding ofhealthcare compliance frameworks and ethical AI practices.
Success Metrics (First 12 Months)
Agent Assistlivein production, with measurable reductions in AHT and callbacks.
Delivery of innovative, differentiated features.
Increased adoption of Agent Assist across online channels.
Why This Role Matters
This AVP role is critical in delivering a transformative customer experience for healthcare, ensuring competitive advantage in an AI-first marketplace. The successful candidate will not only deliver a flagship product but also shape the foundation for responsible, enterprise-scale AI adoption.
Use your skills to make an impact
Required Qualifications
- Bachelor's degree
- 10 or more years of technical experience
- 8 or more years of management experience
- Broad understanding of Information Technology solutions including technologies, platforms, applications and capabilities
- Must be passionate about contributing to an organization focused on continuously improving consumer experiences
Preferred Qualifications
- Master's Degree
- 3 or more years of IT Management experience
Additional Information
Scheduled Weekly Hours
40Pay Range
The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.Description of Benefits
Humana, Inc. and its affiliated subsidiaries (collectively, "Humana") offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.About Us
About Humana: Humana Inc. (NYSE: HUM) is a leading U.S. healthcare company. Through our Humana insurance services and our CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health - delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare and Medicaid, families, individuals, military service personnel, and communities at large. Learn more about what we offer atHumana.comand atCenterWell.com.
Equal Opportunity Employer
It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.
About Humana
Sourced by ZipRecruiter
Humana Inc., headquartered in Louisville, KY., is a leading health care company that offers a wide range of insurance products and health and wellness services that incorporate an integrated approach to lifelong well-being. By leveraging the strengths of its core businesses, Humana believes it can better explore opportunities for existing and emerging adjacencies in health care that can further enhance wellness opportunities for the millions of people across the nation with whom the company has relationships.
Industry
Health care and social assistance
Company size
10,000+ Employees
Headquarters location
Louisville, KY, US
Year founded
1961