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Information Technology Assistant Jobs in Rochester, NY

Greet, register, collect copays, and verify all patient information. Assist team members by ... technologists with patients * Demonstrates competency regarding the need to safeguard patient ...

Greet, register, collect copays, and verify all patient information. Assist team members by ... technologists with patients * Demonstrates competency regarding the need to safeguard patient ...

Tech Assistant

Rochester, NY · On-site

$16 - $19/hr

Greet, register, collect copays, and verify all patient information. Assist team members by ... technologists with patients * Demonstrates competency regarding the need to safeguard patient ...

Tech Assistant

Rochester, NY · On-site

$16 - $19/hr

Greet, register, collect copays, and verify all patient information. Assist team members by ... technologists with patients * Demonstrates competency regarding the need to safeguard patient ...

Greet, register, collect copays, and verify all patient information. Assist team members by ... technologists with patients * Demonstrates competency regarding the need to safeguard patient ...

Greet, register, collect copays, and verify all patient information. Assist team members by ... technologists with patients * Demonstrates competency regarding the need to safeguard patient ...

Greet, register, collect copays, and verify all patient information. Assist team members by ... technologists with patients * Demonstrates competency regarding the need to safeguard patient ...

Tech Assistant

Rochester, NY · On-site

$16 - $19/hr

Greet, register, collect copays, and verify all patient information. Assist team members by ... technologists with patients * Demonstrates competency regarding the need to safeguard patient ...

IT Intern

Rochester, NY · On-site

$16/hr

After that, prepare to assist our IT Staff with troubleshooting and solving PC support requests ... IT field. * Shadowing, mentoring, and training opportunities with team members * Opportunity to ...

IT Intern

Rochester, NY

$14.75 - $19.75/hr

The IT Intern will provide support to the Information Technology department. The IT Intern will ... Duties and Responsibilities: * Assist with troubleshooting hardware and software issues * Support ...

IT Intern

Rochester, NY · On-site

$14.75 - $19.75/hr

The IT Intern will provide support to the Information Technology department. The IT Intern will ... Duties and Responsibilities: * Assist with troubleshooting hardware and software issues * Support ...

... team: Assist SMEs, Technical Communications Office, and functional IT groups in the build out ... Work alongside Service Delivery, and other IT team members, to move/add/change service delivery ...

... assist with on-site hardware support, ensuring every customer interaction ends with trust, and every system leaves working better than before. WHAT WE NEED FROM OUR IT SUPPORT SPECIALIST * Hands-on ...

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Information Technology Assistant information

See Rochester, NY salary details

$11

$22

$38

How much do information technology assistant jobs pay per hour?

As of May 28, 2026, the average hourly pay for information technology assistant in Rochester, NY is $22.38, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $23.27 per hour, depending on experience, location, and employer.

What Is the Job of an Information Technology Assistant?

As an information technology assistant, your job is to troubleshoot and repair computers for a business or government agency. IT assistants frequently install new hardware and software, configure existing systems to meet the organization's needs, return defective products to vendors, negotiate prices on new equipment, and monitor network use. You may also help prepare department budgets, replace equipment while following an upgrade schedule, and evaluate the relevance of emerging technology. When working for the government, you may be asked to participate in emergency response and remain at work in spite of evacuations. Some IT assistants are on-call for support outside of regular hours.

What are the key skills and qualifications needed to thrive as an Information Technology Assistant, and why are they important?

To thrive as an Information Technology Assistant, you need a solid understanding of computer hardware, software troubleshooting, and network basics, often supported by an associate degree or relevant certifications like CompTIA A+. Familiarity with help desk ticketing systems, operating systems (Windows, macOS), and basic networking tools is typically required. Strong problem-solving skills, attention to detail, and effective communication set standout candidates apart in this role. These skills are crucial for efficiently resolving technical issues, supporting organizational productivity, and ensuring smooth IT operations.

How does an Information Technology Assistant typically collaborate with other departments within an organization?

Information Technology Assistants often work closely with various departments to resolve technical issues, set up new hardware or software, and ensure smooth operation of IT systems. They may assist in onboarding new employees by configuring workstations and user accounts, and frequently communicate with non-technical staff to troubleshoot problems or provide basic IT training. This role requires strong communication skills and the ability to translate technical concepts into easy-to-understand terms, fostering effective collaboration across teams.

What does an Information Technology Assistant do?

An Information Technology Assistant supports the IT department by helping maintain computer systems, troubleshooting technical issues, and assisting staff with software or hardware problems. They may also help with installing new equipment, setting up user accounts, and ensuring the security and efficiency of the organization's technology infrastructure. Their role is essential in keeping daily operations running smoothly and supporting other employees with their technology needs.

What is the difference between Information Technology Assistant vs Network Technician?

AspectInformation Technology AssistantNetwork Technician
CertificationsCompTIA A+, Microsoft Office certificationsCompTIA Network+, Cisco CCNA
Work EnvironmentOffice settings, help desk supportData centers, network infrastructure sites
Job FocusGeneral IT support, hardware/software troubleshootingNetwork setup, maintenance, troubleshooting

While both roles support IT operations, an Information Technology Assistant provides broader technical support within an organization, whereas a Network Technician specializes in network infrastructure and connectivity issues. The roles often overlap in certifications and work environments, but their primary focus differs, making each suited for specific IT career paths.

What are the most commonly searched types of Information Technology jobs in Rochester, NY? The most popular types of Information Technology jobs in Rochester, NY are:
What are popular job titles related to Information Technology Assistant jobs in Rochester, NY? For Information Technology Assistant jobs in Rochester, NY, the most frequently searched job titles are:
What job categories do people searching Information Technology Assistant jobs in Rochester, NY look for? The top searched job categories for Information Technology Assistant jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Information Technology Assistant jobs? Cities near Rochester, NY with the most Information Technology Assistant job openings:
Tech Assistant

Tech Assistant

RadNet

Rochester, NY • On-site

$16/hr

Full-time

Medical, Dental, Vision, Retirement

Posted 11 days ago


RadNet rating

6.8

Company rating: 6.8 out of 10

Based on 157 frontline employees who took The Breakroom Quiz

489th of 864 rated healthcare providers


Job description

Responsibilities
Artificial Intelligence; Advanced Technology; The very best in patient care. With decades of expertise, we are Radiology Forward. With dynamic cross-training and advancement opportunities in a team-focused environment, the core of our success is its people with the commitment to a better healthcare experience. When you join us as a Technologist Aide you will be joining a dedicated team of professionals who deliver quality, value, and access in the 21st century and align all stakeholders- patients, providers, payors, and regulators to achieve the best clinical outcomes.
You Will:
  • Greet, register, collect copays, and verify all patient information. Assist team members by notifying patient arrival. Communicate delays in appointments in a timely fashion and offers rescheduling for timely and effective care of patients;
  • Obtain proper insurance/authorizations and patient information, collects signatures and ensures accuracy and completion of necessary documentation.
  • Schedules, reschedules or cancels new or current patients, confirms appointments and notifies staff of changes when necessary.
  • Ensure that equipment and tools are sterilized in each department before every patient exam.
  • Assist technologists with patients
  • Demonstrates competency regarding the need to safeguard patient property and Patient Health Information.
  • Safeguards any on site medications in accordance with Company policies, procedures and any legal requirements.
  • Demonstrates respect for company property, including any cash and patient financial information on site or on patient portals.
  • Is responsive to the needs of others by exhibiting and maintaining professional behavior toward patients and coworkers.
  • Demonstrates respect for patient boundaries and cultural sensitivities during all interactions.
  • Demonstrates ability to interact diplomatically and sympathetically with patients, their families, and the public in a clinical setting.
  • Demonstrates ability to establish, nurture, and maintain cooperative working relationships.

If You Are:
  • Passionate about patient care and exercise sound judgement and an ability to remain professional in all situations.
  • You demonstrate effective and professional communication, interpersonal skills and respect with patients, guests & colleagues.
  • You have a structured work-approach, understand complex problems are and you are able to prioritize work in a fast-paced environment.

To Ensure Success in This Role, You Must Have:
  • High School Diploma
  • 1 year of previous medical office experience and intermediate computer skills
  • Medical terminology knowledge and recent medical/radiology office work experience is preferred.
  • BLS certification

We Offer:
  • Comprehensive Medical, Dental and Vision coverages
  • Health Savings Accounts with employer funding
  • Wellness dollars
  • 401(k) Employer Match
  • Free services at any of our imaging centers for you and your immediate family

Pay Range: $16-19 per hour

What RadNet employees say

Pay

Benefits

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About RadNet

Sourced by ZipRecruiter

At RadNet, we are Leading Radiology Forward. RadNet aligns innovative solutions to deliver high-quality, cost-effective consumer-focused healthcare. Backed by 40 years of experience and with over 10,000 employees and over 380 imaging centers in 9 states, we are positioned for the future of healthcare.

Industry

Health care and social assistance

Company size

5,001 - 10,000 Employees

Headquarters location

Los Angeles, CA, US

Year founded

1980

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