IT Assistant
Salisbury, MD · On-site
$52K - $70K/yr
OVERVIEW The IT Assistant provides Tier 1 technical support to ensure the reliable, secure, and efficient operation of company systems, networks, and technology assets. This role supports daily ...
IT Assistant
Salisbury, MD · On-site
$52K - $70K/yr
OVERVIEW The IT Assistant provides Tier 1 technical support to ensure the reliable, secure, and efficient operation of company systems, networks, and technology assets. This role supports daily ...
IT Assistant
Salisbury, MD · On-site
OVERVIEW The IT Assistant provides Tier 1 technical support to ensure the reliable, secure, and efficient operation of company systems, networks, and technology assets. This role supports daily ...
IT Assistant
Salisbury, MD · On-site
OVERVIEW The IT Assistant provides Tier 1 technical support to ensure the reliable, secure, and efficient operation of company systems, networks, and technology assets. This role supports daily ...
IT Assistant
Salisbury, MD · On-site
OVERVIEW The IT Assistant provides Tier 1 technical support to ensure the reliable, secure, and efficient operation of company systems, networks, and technology assets. This role supports daily ...
Quick apply
IT Assistant
Salisbury, MD · On-site
OVERVIEW The IT Assistant provides Tier 1 technical support to ensure the reliable, secure, and efficient operation of company systems, networks, and technology assets. This role supports daily ...
IT ASSISTANT
South Holland, IL · On-site
$16.75 - $22.75/hr
Job Title: IT Assistant Department: Information Technology Reports To: IT Manager SUMMARY: Assists the IT Manager in providing various IT support services to all departments and users by performing ...
IT ASSISTANT
South Holland, IL · On-site
$16.75 - $22.75/hr
Job Title: IT Assistant Department: Information Technology Reports To: IT Manager SUMMARY: Assists the IT Manager in providing various IT support services to all departments and users by performing ...
IT Assistant
Lyons, KS · On-site
$15.50 - $21.25/hr
IT Assistant Title: Technology Support Assistant Pay Rate: See Classified Handbook Supervisor: Director of Technology USD 405 General Summary : We're seeking a tech savvy individual to provide ...
IT Assistant
Lyons, KS · On-site
$15.50 - $21.25/hr
IT Assistant Title: Technology Support Assistant Pay Rate: See Classified Handbook Supervisor: Director of Technology USD 405 General Summary : We're seeking a tech savvy individual to provide ...
IT Assistant
Concord, NH · On-site
$18 - $24.75/hr
Community Bridges is looking for a full-time IT Assistant! We are a non-profit agency founded in 1982 with a mission to advance the integration, growth, and interdependence of people with ...
IT Assistant
Concord, NH · On-site
$18 - $24.75/hr
Community Bridges is looking for a full-time IT Assistant! We are a non-profit agency founded in 1982 with a mission to advance the integration, growth, and interdependence of people with ...
IT Assistant
Concord, NH · On-site
$18/hr
Community Bridges is looking for a full-time IT Assistant!We are a non-profit agency founded in 1982 with a mission to advance the integration, growth, and interdependence of people with ...
Quick apply
IT Assistant
Concord, NH · On-site
$18/hr
Community Bridges is looking for a full-time IT Assistant!We are a non-profit agency founded in 1982 with a mission to advance the integration, growth, and interdependence of people with ...
IT Assistant
Concord, NH · On-site
$18/hr
Community Bridges is looking for a full-time IT Assistant! We are a non-profit agency founded in 1982 with a mission to advance the integration, growth, and interdependence of people with ...
IT Assistant
Concord, NH · On-site
$18/hr
Community Bridges is looking for a full-time IT Assistant! We are a non-profit agency founded in 1982 with a mission to advance the integration, growth, and interdependence of people with ...
IT Assistant
Lyons, KS · On-site
$15.50 - $21.25/hr
Until filled IT Assistant Title: Technology Support Assistant Pay Rate: See Classified Handbook Supervisor: Director of Technology USD 405 General Summary : We're seeking a tech savvy individual to ...
IT Assistant
Lyons, KS · On-site
$15.50 - $21.25/hr
Until filled IT Assistant Title: Technology Support Assistant Pay Rate: See Classified Handbook Supervisor: Director of Technology USD 405 General Summary : We're seeking a tech savvy individual to ...
IT Assistant
Knoxville, TN · On-site
$14.75 - $20.25/hr
The IT Assistant ensures that all IT functionalities are fully operational and updated in a timely and accurate manner. Identifies, investigates and resolves IT issues and extends immediate support ...
New
IT Assistant
Knoxville, TN · On-site
$14.75 - $20.25/hr
The IT Assistant ensures that all IT functionalities are fully operational and updated in a timely and accurate manner. Identifies, investigates and resolves IT issues and extends immediate support ...
New
IT Assistant
Milwaukee, WI · On-site
$20 - $26/hr
The IT Assistant will provide front-line IT support for end users, maintain IT assets, and assist with onboarding, systems administration, and operational IT processes while escalating complex issues ...
IT Assistant
Milwaukee, WI · On-site
$20 - $26/hr
The IT Assistant will provide front-line IT support for end users, maintain IT assets, and assist with onboarding, systems administration, and operational IT processes while escalating complex issues ...
IT Assistant
Milwaukee, WI · On-site
$20 - $26/hr
The IT Assistant will provide front-line IT support for end users, maintain IT assets, and assist with onboarding, systems administration, and operational IT processes while escalating complex issues ...
Quick apply
IT Assistant
Milwaukee, WI · On-site
$20 - $26/hr
The IT Assistant will provide front-line IT support for end users, maintain IT assets, and assist with onboarding, systems administration, and operational IT processes while escalating complex issues ...
IT Assistant
Raleigh, NC · On-site
$20/hr
The Greer Group is recruiting an IT Assistant for our client in Raleigh. This is a temporary position through November 2026! Monday - Friday, 8: 30 AM - 5: 15 PM. Evening and Weekend overtime ...
IT Assistant
Raleigh, NC · On-site
$20/hr
The Greer Group is recruiting an IT Assistant for our client in Raleigh. This is a temporary position through November 2026! Monday - Friday, 8: 30 AM - 5: 15 PM. Evening and Weekend overtime ...
Information Technology Assistant
Ida Grove, IA · On-site
$16 - $22/hr
As a member of the UBI team, this position is to assist the V.P. Information Technology with the processes of information technology, network administration and data processing. Assists with the ...
Information Technology Assistant
Ida Grove, IA · On-site
$16 - $22/hr
As a member of the UBI team, this position is to assist the V.P. Information Technology with the processes of information technology, network administration and data processing. Assists with the ...
Information Technology Assistant
Ida Grove, IA · On-site
$16 - $22/hr
As a member of the UBI team, this position is to assist the V.P. Information Technology with the processes of information technology, network administration and data processing. Assists with the ...
Information Technology Assistant
Ida Grove, IA · On-site
$16 - $22/hr
As a member of the UBI team, this position is to assist the V.P. Information Technology with the processes of information technology, network administration and data processing. Assists with the ...
Information Technology Assistant
Ida Grove, IA · On-site
$16 - $22/hr
As a member of the UBI team, this position is to assist the V.P. Information Technology with the processes of information technology, network administration and data processing. Assists with the ...
Quick apply
Information Technology Assistant
Ida Grove, IA · On-site
$16 - $22/hr
As a member of the UBI team, this position is to assist the V.P. Information Technology with the processes of information technology, network administration and data processing. Assists with the ...
IT Assistant
Modesto, CA · On-site
$21 - $24/hr
POSITION SUMMARY The IT Assistant will play a key role in supporting the efficient operation of the IT team by managing appointments, coordinating meetings, facilitating information flow within the ...
IT Assistant
Modesto, CA · On-site
$21 - $24/hr
POSITION SUMMARY The IT Assistant will play a key role in supporting the efficient operation of the IT team by managing appointments, coordinating meetings, facilitating information flow within the ...
IT Assistant
$21 - $24/hr
POSITION SUMMARY The IT Assistant will play a key role in supporting the efficient operation of the IT team by managing appointments, coordinating meetings, facilitating information flow within the ...
IT Assistant
$21 - $24/hr
POSITION SUMMARY The IT Assistant will play a key role in supporting the efficient operation of the IT team by managing appointments, coordinating meetings, facilitating information flow within the ...
IT Assistant
Modesto, CA · On-site
$21 - $24/hr
POSITION SUMMARY The IT Assistant will play a key role in supporting the efficient operation of the IT team by managing appointments, coordinating meetings, facilitating information flow within the ...
IT Assistant
Modesto, CA · On-site
$21 - $24/hr
POSITION SUMMARY The IT Assistant will play a key role in supporting the efficient operation of the IT team by managing appointments, coordinating meetings, facilitating information flow within the ...
IT Assistant
Missoula, MT · On-site
$14 - $17/hr
Effectively communicating with the IT team to pass on important information about whatever help is ... assigned * Assist with Onboarding/Offboarding, account creation/removal, and FAQ maintenance.
Quick apply
IT Assistant
Missoula, MT · On-site
$14 - $17/hr
Effectively communicating with the IT team to pass on important information about whatever help is ... assigned * Assist with Onboarding/Offboarding, account creation/removal, and FAQ maintenance.
Information Technology Assistant information
See salary details
$11.30 - $13.83
4% of jobs
$13.83 - $16.37
12% of jobs
$17.24 is the 25th percentile. Wages below this are outliers.
$16.37 - $18.90
26% of jobs
The median wage is $19.70 / hr.
$18.90 - $21.44
26% of jobs
$22.75 is the 75th percentile. Wages above this are outliers.
$21.44 - $23.97
14% of jobs
$23.97 - $26.51
9% of jobs
$26.51 - $29.04
3% of jobs
$29.04 - $31.58
2% of jobs
$31.58 - $34.11
1% of jobs
$34.11 - $36.65
3% of jobs
$36.65 - $39.18
0% of jobs
$11
$22
$39
How much do information technology assistant jobs pay per hour?
As of Sep 1, 2026, the average hourly pay for information technology assistant in the United States is $22.67, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $23.56 per hour, depending on experience, location, and employer.
What is the job of an information technology assistant?
As an information technology assistant, your job is to troubleshoot and repair computers for a business or government agency. IT assistants frequently install new hardware and software, configure existing systems to meet the organization's needs, return defective products to vendors, negotiate prices on new equipment, and monitor network use. You may also help prepare department budgets, replace equipment while following an upgrade schedule, and evaluate the relevance of emerging technology. When working for the government, you may be asked to participate in emergency response and remain at work in spite of evacuations. Some IT assistants are on-call for support outside of regular hours.
What are the key skills and qualifications needed to thrive as an information technology assistant, and why are they important?
To thrive as an Information Technology Assistant, you need a solid understanding of computer hardware, software troubleshooting, and network basics, often supported by an associate degree or relevant certifications like CompTIA A+. Familiarity with help desk ticketing systems, operating systems (Windows, macOS), and basic networking tools is typically required. Strong problem-solving skills, attention to detail, and effective communication set standout candidates apart in this role. These skills are crucial for efficiently resolving technical issues, supporting organizational productivity, and ensuring smooth IT operations.
How does an information technology assistant typically collaborate with other departments within an organization?
Information Technology Assistants often work closely with various departments to resolve technical issues, set up new hardware or software, and ensure smooth operation of IT systems. They may assist in onboarding new employees by configuring workstations and user accounts, and frequently communicate with non-technical staff to troubleshoot problems or provide basic IT training. This role requires strong communication skills and the ability to translate technical concepts into easy-to-understand terms, fostering effective collaboration across teams.
What is the difference between Information Technology Assistant vs Network Technician?
| Aspect | Information Technology Assistant | Network Technician |
|---|---|---|
| Certifications | CompTIA A+, Microsoft Office certifications | CompTIA Network+, Cisco CCNA |
| Work Environment | Office settings, help desk support | Data centers, network infrastructure sites |
| Job Focus | General IT support, hardware/software troubleshooting | Network setup, maintenance, troubleshooting |
While both roles support IT operations, an Information Technology Assistant provides broader technical support within an organization, whereas a Network Technician specializes in network infrastructure and connectivity issues. The roles often overlap in certifications and work environments, but their primary focus differs, making each suited for specific IT career paths.
What is the easiest information technology assistant job to get?
Entry-level IT assistant positions that require basic computer skills, such as help desk support or hardware setup, are generally the easiest to obtain. These roles often require minimal certifications and focus on customer service and troubleshooting, making them accessible for beginners.
More about Information Technology Assistant jobs
What cities are hiring for Information Technology Assistant jobs?
Cities with the most Information Technology Assistant job openings:
What are the most commonly searched types of Information Technology jobs?
The most popular types of Information Technology jobs are:
Who are the top companies hiring for Information Technology Assistant jobs?
The top employers for Information Technology Assistant jobs are:
What states have the most Information Technology Assistant jobs?
States with the most job openings for Information Technology Assistant jobs include:
What job categories do people searching Information Technology Assistant jobs look for?
The top searched job categories for Information Technology Assistant jobs are:
IT Assistant
Salisbury, MD • On-site
Davis Bowen Friedel •
Civil Engineering Construction • 51 - 200 employees51 - 200 employees
$52K - $70K/yr
Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Posted 4 days ago
Job description
OVERVIEW
The IT Assistant provides Tier 1 technical support to ensure the reliable, secure, and efficient operation of company systems, networks, and technology assets. This role supports daily IT operations by troubleshooting hardware, software, and network connectivity issues; maintaining Windows environments; and assisting with user account management and onboarding. The IT Assistant serves as a responsive, service-oriented resource for employees across all departments, maintaining accurate documentation and collaborating with the IT Administrator to support system updates, performance monitoring, and continuous improvement of technology services.
RESPONSIBILITIES
EDUCATION & SKILLS
Associate degree (2-year) in Computer Science, Information Technology, Information Security, or a related field preferred. Two (2) plus years of hands-on IT support or help desk experience preferred. Equivalent combination of education and experience will be considered.
KEY QUALIFICATIONS
BENEFITS
We attract the best in the industry with our competitive benefits package.
Benefits include:
• Medical, dental and vision insurance
• Life and disability insurance
• 401(k) plan with company match
• Annual paid time off (PTO)
• Paid holidays
• Flexible summer hours
• Education Assistance and professional licensing reimbursement
• Flexible savings account
• Bonus pay
The IT Assistant provides Tier 1 technical support to ensure the reliable, secure, and efficient operation of company systems, networks, and technology assets. This role supports daily IT operations by troubleshooting hardware, software, and network connectivity issues; maintaining Windows environments; and assisting with user account management and onboarding. The IT Assistant serves as a responsive, service-oriented resource for employees across all departments, maintaining accurate documentation and collaborating with the IT Administrator to support system updates, performance monitoring, and continuous improvement of technology services.
RESPONSIBILITIES
- Provide Tier 1 technical support for desktops, laptops, printers, mobile devices, and related peripherals across all departments.
- Install, configure, maintain, and troubleshoot Windows 10/11 operating systems and standard business applications.
- Diagnose and resolve hardware, software, and user access issues; document problems, actions taken, and resolutions in the ticketing system.
- Respond to IT service requests in a timely, professional manner, prioritizing issues to minimize operational disruption.
- Troubleshoot network connectivity issues, including wired and wireless connections, VPN access, and basic firewall or switch-related concerns.
- Assist with new employee onboarding by preparing workstations, installing software, setting up user accounts, and assigning appropriate access permissions.
- Monitor systems for performance issues, outages, or potential failures and escalate unresolved or complex issues to the IT Administrator as appropriate.
- Support implementation of software updates, security patches, and system rollouts in coordination with IT leadership.
- Perform routine maintenance of technology equipment, including hardware cleaning, cable management, and asset organization.
- Educate employees on cybersecurity best practices, network safety, and appropriate technology usage.
- Maintain accurate documentation of IT assets, configurations, procedures, and status reports to ensure effective tracking and compliance.
EDUCATION & SKILLS
Associate degree (2-year) in Computer Science, Information Technology, Information Security, or a related field preferred. Two (2) plus years of hands-on IT support or help desk experience preferred. Equivalent combination of education and experience will be considered.
KEY QUALIFICATIONS
- Knowledge of information technology systems
- Technical proficiency
- Troubleshooting & analytical skills
- Communication skills
- Organizational & time management skills
- Attention to detail
- Customer service orientation
- Confidentiality & integrity
- Adaptability & team collaboration
BENEFITS
We attract the best in the industry with our competitive benefits package.
Benefits include:
• Medical, dental and vision insurance
• Life and disability insurance
• 401(k) plan with company match
• Annual paid time off (PTO)
• Paid holidays
• Flexible summer hours
• Education Assistance and professional licensing reimbursement
• Flexible savings account
• Bonus pay
About Davis Bowen & Friedel
Sourced by ZipRecruiter
Industry
Civil engineering construction
Company size
51 - 200 Employees
Headquarters location
Salisbury, MD, US
Year founded
1983