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Information Technology Assistant Jobs (NOW HIRING)

Winter Services

IT Assistant

Milwaukee, WI · On-site

$20 - $26/hr

The IT Assistant will provide front-line IT support for end users, maintain IT assets, and assist with onboarding, systems administration, and operational IT processes while escalating complex issues ...

Community Bridges

IT Assistant

Concord, NH · On-site

$18/hr

Community Bridges is looking for a full-time IT Assistant!We are a non-profit agency founded in 1982 with a mission to advance the integration, growth, and interdependence of people with ...

Winter Services Inc

IT Assistant

Milwaukee, WI · On-site

$20 - $26/hr

The IT Assistant will provide front-line IT support for end users, maintain IT assets, and assist with onboarding, systems administration, and operational IT processes while escalating complex issues ...

Legends Global

IT Assistant

New Orleans, LA · On-site

$17.25 - $23.50/hr

Legends Global is seeking an IT Assistant to provide Point-of-Sale support for the venue. The role involves deploying and maintaining POS terminals, offering end-user support, and ensuring ...

American Advanced Management

IT Assistant

Modesto, CA · On-site

$21 - $24/hr

POSITION SUMMARY The IT Assistant will play a key role in supporting the efficient operation of the IT team by managing appointments, coordinating meetings, facilitating information flow within the ...

AMERICAN ADVANCED MANAGEMENT

IT Assistant

Modesto, CA · On-site

$21 - $24/hr

POSITION SUMMARY The IT Assistant will play a key role in supporting the efficient operation of the IT team by managing appointments, coordinating meetings, facilitating information flow within the ...

American Advanced Management

IT Assistant

Modesto, CA · On-site

$21 - $24/hr

POSITION SUMMARY The IT Assistant will play a key role in supporting the efficient operation of the IT team by managing appointments, coordinating meetings, facilitating information flow within the ...

Bretz RV & Marine

IT Assistant

Missoula, MT · On-site

$14 - $17/hr

Effectively communicating with the IT team to pass on important information about whatever help is ... assigned * Assist with Onboarding/Offboarding, account creation/removal, and FAQ maintenance.

Bretz RV & Marine

IT Assistant

Missoula, MT · On-site

$14 - $17/hr

Effectively communicating with the IT team to pass on important information about whatever help is ... assigned * Assist with Onboarding/Offboarding, account creation/removal, and FAQ maintenance.

Phat Panda

IT Assistant

Spokane, WA · On-site

IT Assistant Pay: $19.50/ hour Location: Spokane Valley, WA (Right off I-90) Schedule: Sunday through Thursday: 7:00 am to 4:00 pm Why You'll Love Working at Phat Panda (Our Perks): * 🌱 Monthly ...

Phat Panda LLC

IT Assistant

Spokane Valley, WA · On-site

$19.50/hr

IT Assistant Pay: $19.50/ hour Location: Spokane Valley, WA (Right off I-90) Schedule: Sunday through Thursday: 7:00 am to 4:00 pm Why You'll Love Working at Phat Panda (Our Perks): * 🌱 Monthly ...

All Things Metal

IT Assistant (Not Remote)

Phoenix, AZ · On-site

$19 - $23/hr

IT Assistant Location: North Phoenix and/or Wittmann, AZ | Schedule: Full Time Who We Are At All Things Metal Industries, we don't just build steel-we build people, relationships, and lasting careers.

Pioneer Center

IT Assistant - Part Time

Mchenry, IL · On-site

$15/hr

PIONEER CENTER for Human Services IT Assistant (Part-Time) Entry Level Department: IT Job Status: Part-Time FLSA Status: Non-Exempt Reports To: IT Manager Grade/Level: Amount of Travel Required: None ...

All Things Metal

IT Assistant (Not Remote)

Phoenix, AZ · On-site

$19 - $23/hr

IT Assistant Location: North Phoenix and/or Wittmann, AZ | Schedule: Full Time Who We Are At All Things Metal Industries, we don't just build steel--we build people, relationships, and lasting ...

Nord Anglia Education

IT Assistant

Washington, DC

$20.25 - $27.75/hr

The British International School Washington is a premier IB World School located in historic Georgetown in the USA capitol. We offer a challenging curriculum for 570 students from pre-nursery (2 ...

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Information Technology Assistant information

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How much do information technology assistant jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for information technology assistant in the United States is $22.67, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $23.56 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an information technology assistant, and why are they important?

To thrive as an Information Technology Assistant, you need a solid understanding of computer hardware, software troubleshooting, and network basics, often supported by an associate degree or relevant certifications like CompTIA A+. Familiarity with help desk ticketing systems, operating systems (Windows, macOS), and basic networking tools is typically required. Strong problem-solving skills, attention to detail, and effective communication set standout candidates apart in this role. These skills are crucial for efficiently resolving technical issues, supporting organizational productivity, and ensuring smooth IT operations.

What is the job of an information technology assistant?

As an information technology assistant, your job is to troubleshoot and repair computers for a business or government agency. IT assistants frequently install new hardware and software, configure existing systems to meet the organization's needs, return defective products to vendors, negotiate prices on new equipment, and monitor network use. You may also help prepare department budgets, replace equipment while following an upgrade schedule, and evaluate the relevance of emerging technology. When working for the government, you may be asked to participate in emergency response and remain at work in spite of evacuations. Some IT assistants are on-call for support outside of regular hours.

How does an information technology assistant typically collaborate with other departments within an organization?

Information Technology Assistants often work closely with various departments to resolve technical issues, set up new hardware or software, and ensure smooth operation of IT systems. They may assist in onboarding new employees by configuring workstations and user accounts, and frequently communicate with non-technical staff to troubleshoot problems or provide basic IT training. This role requires strong communication skills and the ability to translate technical concepts into easy-to-understand terms, fostering effective collaboration across teams.

What is the difference between Information Technology Assistant vs Network Technician?

AspectInformation Technology AssistantNetwork Technician
CertificationsCompTIA A+, Microsoft Office certificationsCompTIA Network+, Cisco CCNA
Work EnvironmentOffice settings, help desk supportData centers, network infrastructure sites
Job FocusGeneral IT support, hardware/software troubleshootingNetwork setup, maintenance, troubleshooting

While both roles support IT operations, an Information Technology Assistant provides broader technical support within an organization, whereas a Network Technician specializes in network infrastructure and connectivity issues. The roles often overlap in certifications and work environments, but their primary focus differs, making each suited for specific IT career paths.

More about Information Technology Assistant jobs
What cities are hiring for Information Technology Assistant jobs? Cities with the most Information Technology Assistant job openings:
What are the most commonly searched types of Information Technology jobs? The most popular types of Information Technology jobs are:
Who are the top companies hiring for Information Technology Assistant jobs? The top employers for Information Technology Assistant jobs are:
What states have the most Information Technology Assistant jobs? States with the most job openings for Information Technology Assistant jobs include:
What job categories do people searching Information Technology Assistant jobs look for? The top searched job categories for Information Technology Assistant jobs are:
Information Technology Assistant jobs near you
Infographic showing various Information Technology Assistant job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 22% Part Time, and 3% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $47,150 per year, or $22.7 per hour.

IT Assistant

Winter Services

Milwaukee, WI • On-site

$20 - $26/hr

Full-time

Posted 19 days ago

Job description

The IT Assistant will provide front-line IT support for end users, maintain IT assets, and assist with onboarding, systems administration, and operational IT processes while escalating complex issues to the IT Coordinator. This position functions as a Tier 1 Help Desk and IT Operations support role.
Responsibilities:
  • End User Support at Winter Services including:

    • Serve as the primary point of contact for incoming IT support requests via phone and email

    • Troubleshoot and resolve basic hardware, software, network, and mobile device issues with a focus on clear, non-technical communication
    • Assist users with common mobile device needs such as email setup, authentication apps, connectivity issues, and basic troubleshooting
    • Guide users through solutions in a patient, approachable manner, ensuring understanding and confidence
    • Escalate more complex issues to the IT Coordinator as appropriate
    • Maintain accurate, detailed documentation of incidents, resolutions, and user interactions
    • Deliver consistent, high-quality service that prioritizes responsiveness, professionalism, and user satisfaction

  • IT Asset Management:

    • Oversee the intake, inventorying, and tracking of all IT hardware, including laptops, desktops, mobile phones, tablets, and peripherals
    • Log all assets into the asset management system, including but not limited to: serial numbers, asset tags, phone numbers, carrier details, assigned users, and location data
    • Maintain real-time accuracy of asset records, ensuring all changes (assignments, transfers, upgrades, repairs, disposals) are properly documented
    • Perform routine audits and reconciliation of physical inventory against system records, including mobile device inventories and line assignments
    • Track mobile device lifecycle, including procurement, activation, upgrades, number porting, and decommissioning
    • Coordinate with mobile carriers and vendors for device orders, replacements, and service-related requests
    • Prepare, configure, enroll (e.g., MDM), and test devices prior to deployment
    • Monitor and manage inventory levels for both standard IT equipment and mobile devices
    • Generate inventory and asset utilization reports as needed
    • Recommend process improvements to enhance asset tracking accuracy and efficiency

  • Onboarding and Offboarding including:

    • Set up new employee workstations, including hardware, software, mobile devices, and account provisioning
    • Provision and configure mobile devices, including required applications, security settings, and access controls
    • Ensure all assigned equipment (including phones) is properly recorded and linked to the employee in the asset system
    • Provide a welcoming and supportive onboarding experience, including basic IT and mobile device orientation
    • Decommission equipment and mobile devices for departing employees, ensuring assets are recovered, wiped, and updated in the system
    • Coordinate mobile line transfers, suspensions, or cancellations as part of offboarding
    • Revoke system and mobile access in a timely and secure manner
    • Partner with HR and hiring managers to ensure smooth and well-coordinated transitions

QUALIFICATIONS:
  • Associate's degree in information technology or related field (or equivalent experience)

  • 1-3 years in IT Operations and Support
  • Knowledge of Network Management and IT system protocols.
  • Proficiency in Microsoft 365 Suite
  • Working knowledge of Microsoft Active Directory and Entra ID
  • Knowledge and hands-on experience with:

    • Laptop and desktop hardware
    • Mobile devices and tablets
    • Windows desktop operating systems (Windows 10 and 11)
    • End user applications and software
    • Network peripherals
    • Printers

  • Discretion and trustworthiness due to frequent contact with confidential material
  • Strong attention to detail and organization skills
  • Experience with documentation software and proven data recordkeeping accuracy.
  • Ability to consistently provide responsive, professional, and highly personable technical support.

PHYSICAL DEMANDS:
  • Frequently lift objects weighing up to 50 pounds
  • Climb stairs
  • Sit for long periods of time
  • Occasionally stoop, kneel or crouch
  • Use hands and arms to reach for, grasp and manipulate objects

WORKING CONDITIONS:
Working conditions are normal for an office environment. Work may require occasional weekend and/or evening work.
Travel to other branches/locations as needed.

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