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It Assistant Jobs (NOW HIRING)

Fairleigh Dickinson University

IT Assistant

Teaneck, NJ · On-site

$50K - $55K/yr

Posting Details Posting Details (Default Section) Job Title: IT Assistant Campus: Vancouver, British Columbia Canada Department: Campus Executive Office-Vancouver Hiring Manager: Stuart Alper Hiring ...

LPC Personnel, Inc

IT Assistant

Houston, TX

$17.25 - $23.50/hr

Call to be immediately considered 713-680-9898 IT Assistant Position Summary We are seeking a reliable and customer-focused IT Assistant to provide technical support for computer systems, networks ...

New

LPC Personnel, Inc

IT Assistant

Houston, TX

$17.25 - $23.50/hr

Call to be immediately considered 713-680-9898 IT Assistant Position Summary We are seeking a reliable and customer-focused IT Assistant to provide technical support for computer systems, networks ...

New

Kim s Convenience Stores Inc

IT Assistant

Palestine, TX · On-site

$16.50 - $22.25/hr

Position Title: IT Assistant Location: Palestine, TX Job Category: Full-time, Troubleshooting Description: Kim's Convenience Stores is a rapidly growing convenience store chain and we are searching ...

Kim s Convenience Stores Inc

IT Assistant

Palestine, TX

$16.50 - $22.25/hr

Position Title: IT Assistant Location: Palestine, TX Job Category: Full-time, Troubleshooting Description: Kim's Convenience Stores is a rapidly growing convenience store chain and we are searching ...

Confidential

IT ASSISTANT

South Holland, IL · On-site

$16.75 - $22.75/hr

Job Title: IT Assistant Department: Information Technology Reports To: IT Manager SUMMARY: Assists the IT Manager in providing various IT support services to all departments and users by performing ...

iBUYPOWER

IT Assistant

City Of Industry, CA

$28 - $30/hr

Description iBUYPOWER is seeking a motivated and detail-oriented IT Assistant to support our IT department with daily technical operations. The ideal candidate will assist with computer deployment ...

New

Lyons USD 405

IT Assistant

Lyons, KS

$15.50 - $21.25/hr

IT Assistant Title: Technology Support Assistant Pay Rate: See Classified Handbook Supervisor: Director of Technology USD 405 General Summary : We're seeking a tech savvy individual to provide ...

Bretz RV & Marine

IT Assistant

Missoula, MT · On-site

$17.75 - $24.25/hr

The IT Assistant role focuses on managing helpdesk requests via phone and email, requiring strong communication and customer service skills. Responsibilities : • Answering phones enthusiastically ...

Community Bridges

IT Assistant

Concord, NH · On-site

$18/hr

Community Bridges is looking for a full-time IT Assistant! We are a non-profit agency founded in 1982 with a mission to advance the integration, growth, and interdependence of people with ...

New

Community Bridges

IT Assistant

Concord, NH · On-site

$18 - $24.75/hr

Community Bridges is looking for a full-time IT Assistant! We are a non-profit agency founded in 1982 with a mission to advance the integration, growth, and interdependence of people with ...

New

Community Bridges

IT Assistant

Concord, NH · On-site

$18/hr

Community Bridges is looking for a full-time IT Assistant! We are a non-profit agency founded in 1982 with a mission to advance the integration, growth, and interdependence of people with ...

New

Lyons Unified School District 405

IT Assistant

Lyons, KS · On-site

$15.50 - $21.25/hr

Until filled IT Assistant Title: Technology Support Assistant Pay Rate: See Classified Handbook Supervisor: Director of Technology USD 405 General Summary : We're seeking a tech savvy individual to ...

American Advanced Management

IT Assistant

Modesto, CA · On-site

$21 - $24/hr

POSITION SUMMARY The IT Assistant will play a key role in supporting the efficient operation of the IT team by managing appointments, coordinating meetings, facilitating information flow within the ...

American Advanced Management

IT Assistant

Modesto, CA · On-site

$21 - $24/hr

POSITION SUMMARY The IT Assistant will play a key role in supporting the efficient operation of the IT team by managing appointments, coordinating meetings, facilitating information flow within the ...

AMERICAN ADVANCED MANAGEMENT

IT Assistant

Modesto, CA · On-site

$21 - $24/hr

POSITION SUMMARY The IT Assistant will play a key role in supporting the efficient operation of the IT team by managing appointments, coordinating meetings, facilitating information flow within the ...

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It Assistant information

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How much do it assistant jobs pay per hour?

As of Jul 12, 2026, the average hourly pay for it assistant in the United States is $22.67, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $23.56 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an IT Assistant, and why are they important?

To thrive as an IT Assistant, you need foundational knowledge in computer hardware, software troubleshooting, and network basics, often supported by an associate degree or certifications like CompTIA A+. Familiarity with help desk ticketing systems, Microsoft Office Suite, and operating systems such as Windows and macOS is typically required. Strong communication, problem-solving abilities, and a customer-focused attitude make someone stand out in this role. These competencies are crucial for efficiently resolving technical issues, supporting end-users, and maintaining smooth IT operations.

What are IT Assistants?

IT Assistants are professionals who provide technical support and assistance to an organization's staff and IT department. Their duties typically include troubleshooting hardware and software issues, setting up equipment, helping users with computer problems, and maintaining IT systems. They often act as the first point of contact for technical issues, ensuring that technology runs smoothly so that employees can work efficiently. IT Assistants may also assist with installing new software, updating security protocols, and managing user accounts.

What are some common challenges IT Assistants face when supporting end-users, and how can these be effectively managed?

IT Assistants often encounter challenges such as troubleshooting a wide variety of technical issues, managing multiple support requests simultaneously, and communicating complex solutions to non-technical users. To manage these challenges effectively, strong organizational skills and the ability to prioritize tasks are essential. Additionally, developing clear communication strategies and staying updated on the latest software and hardware can help IT Assistants resolve problems more efficiently and provide excellent support to team members.

What is the difference between It Assistant vs Network Technician?

AspectIT AssistantNetwork Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA Network+, Cisco CCNA
Work EnvironmentOffice, Help Desk, SupportData Centers, Network Installations
Primary ResponsibilitiesHardware/software support, user assistanceNetwork setup, troubleshooting, maintenance
Industry UsageIT support across various sectorsNetworking companies, ISPs, large organizations

While both roles support IT infrastructure, an IT Assistant primarily provides user support and handles hardware/software issues, whereas a Network Technician focuses on network infrastructure, setup, and troubleshooting. The roles often overlap but differ mainly in scope and specialization.

More about It Assistant jobs
What cities are hiring for It Assistant jobs? Cities with the most It Assistant job openings:
What are the most commonly searched types of It jobs? The most popular types of It jobs are:
What states have the most It Assistant jobs? States with the most job openings for It Assistant jobs include:
What job categories do people searching It Assistant jobs look for? The top searched job categories for It Assistant jobs are:
It Assistant jobs near you
Infographic showing various It Assistant job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 75% Full Time, 21% Part Time, 1% Temporary, and 2% Contract. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $47,150 per year, or $22.7 per hour.
IT Assistant

IT Assistant

Fairleigh Dickinson University

Teaneck, NJ • On-site

$50K - $55K/yr

Full-time

Posted 20 days ago

Job description

Posting Details
Posting Details (Default Section)
Job Title:
IT Assistant
Campus:
Vancouver, British Columbia Canada
Department:
Campus Executive Office-Vancouver
Hiring Manager:
Stuart Alper
Hiring Manager Title:
Associate VP for University Systems and Networking
College:
No Response
Position Type:
Staff
Grade:
FLSA:
Non-Exempt
Faculty Rank:
No Response
Salary:
$50,000 CAD to $55,000 CAD
General Benefits
Status:
Full-Time
Months Worked:
12 Month
Job Summary:
SUMMARY OF POSITION:
Reporting to the Associate VP, Systems & Networking, the IT Assistant provides IT and other technical support to students, faculty and staff at both campus locations. In the absence of the AVP, the IT Assistant takes direction from the Senior IT Specialist in Vancouver. The day-to-day tasks for this position include password resets and assisting and maintaining the logical and physical upkeep of computer labs, general desktops and faculty/staff laptops. The IT Assistant is the primary point person for all Microsoft Office applications, Windows desktop operating systems, basic troubleshooting, and printer and copier maintenance. The IT Assistant is also expected to become knowledgeable with the Cisco network infrastructure on Campus to assist with troubleshooting and resolution along with the NJ Network team.
Principal Duties:
  1. Provides Tier II level support for infrastructure operations at the Vancouver campus. On-site support to troubleshoot and fix copiers, printers, the Unified Communication system, desktops, laptops, operating systems, applications, AV, high-definition IP video conferencing, security cameras, and all other technology on campus.
  2. Performs image deployment on computer labs, staff and faculty laptops in conjunction with Computing Services.
  3. Installs and tests necessary software and hardware in conjunction with Computing Services.
  4. Assists with the onboarding process of newly hired staff, faculty and adjuncts to ensure successful access to all systems and telephony that are entitled to the position.
  5. Provides end users with tier II level desktop and network technical support.
  6. Support all classroom technology and staff conference room technology. Proficient in AV systems and ITV. Able to provide proactive and reactive support to all functions that take place within those two environments.
  7. Responds to and resolves end user issues that are reported through the FDU ticketing system.
  8. Monitors and supports all activities that take place in the computer labs. Ensure all computers in labs are functioning as specified by Computing Services.
  9. Performs network troubleshooting to isolate and diagnose common network problems as needed or requested by NJ Networking team.
  10. Responds to needs and questions of faculty, staff and students concerning all network and data related issues.
  11. Trains and oversees Student IT assistants along with other IT staff. Works with students to build their knowledge base as Tier I support for any issues.
  12. Back up for ID card creation and printing for students, faculty and staff if needed.
  13. Is assigned projects independent of daily functions to complete. Projects can be short term or long term, and individuals are expected to plan, report and execute the details of the project through the SAMI Project Management tool.
  14. Provides training on applications and systems for students, faculty and staff. Expected to be proficient in key software such as MS Suite, MS Teams, Webex, DUO MFA, Outlook, ISP and more. The IT assistant, along with other members of the Vancouver IT staff, needs to be up to date in all new software & process launches and Tech Alerts and work hands-on with the end user community to ensure their level of awareness and understanding.
  15. Provides evening/weekend coverage as required.
  16. Performs other duties as assigned by the VP, Systems & Networking or Senior IT specialist

Required Qualifications:
  1. Bachelor's degree; equivalent related experience and/or technical/certification training will be considered in lieu of degree.
  2. A minimum of two years' experience in supporting IT.
  3. Good knowledge of Cisco IOS.
  4. Excellent knowledge of desktop operating systems and applications (Windows and Office).
  5. Ability to work on PCs and desktops to remove/replace components with the assistance of the manufacturer.
  6. TCP/IP networking experience mandatory.
  7. High level of hardware and software troubleshooting experience.
  8. Experience with MS Active Directory clients is an asset.
  9. Linux command line experience is desirable.
  10. Ability and willingness to learn new technology as required.
  11. The ability to handle tight deadlines and multiple high priority projects in a fast-paced environment.
  12. Proven ability to communicate effectively in a fast-paced environment, with excellent English writing and speaking skills.
  13. Positive customer-service attitude.
  14. An interest in working in a distributed environment dedicated to global learning; multicultural experience preferred.
  15. Flexibility in schedule and accessibility outside of regular work hours to address questions or concerns, including the ability to be on-call for emergencies.
  16. Willing to start later in the day and end in the evening. Willing to work occasional weekends as necessary.
  17. Canadian Residency or work permit required.
  18. Employment is contingent upon a satisfactory background check. Candidates for hire will be required to sign a waiver authorizing the background check.

Preferred Qualifications:
Hours Worked
35 hours per week
Posting Date:
06/22/2026
Special Instructions to Applicants:
Application Types Accepted:
Application for Employment

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