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It Assistant Jobs in Arizona (NOW HIRING)

All Things Metal

IT Assistant (Not Remote)

Phoenix, AZ · On-site

$19 - $23/hr

IT Assistant Location: North Phoenix and/or Wittmann, AZ | Schedule: Full Time Who We Are At All Things Metal Industries, we don't just build steel-we build people, relationships, and lasting careers.

All Things Metal

IT Assistant (Not Remote)

Phoenix, AZ · On-site

$19 - $23/hr

IT Assistant Location: North Phoenix and/or Wittmann, AZ | Schedule: Full Time Who We Are At All Things Metal Industries, we don't just build steel--we build people, relationships, and lasting ...

HEICO

IT Support Technician

Tempe, AZ · On-site

$21 - $28.75/hr

Education and Experience An Associate's degree in a computer related field or related discipline; a minimum of two (2) years relevant experience as an IT Assistant or IT Help Desk in a business ...

HEICO

IT Support Technician

Tempe, AZ

$21 - $28.75/hr

Education and Experience An Associate's degree in a computer related field or related discipline; a minimum of two (2) years relevant experience as an IT Assistant or IT Help Desk in a business ...

Heico

IT Support Technician

Tempe, AZ

$21 - $28.75/hr

Education and Experience An Associate's degree in a computer related field or related discipline; a minimum of two (2) years relevant experience as an IT Assistant or IT Help Desk in a business ...

RadNet

Tech Assistant

Gilbert, AZ

$18 - $22/hr

Greet, register, collect copays, and verify all patient information. Assist team members by ... technologists with patients * Demonstrates competency regarding the need to safeguard patient ...

RadNet

Tech Assistant

Gilbert, AZ · On-site

$18/hr

Greet, register, collect copays, and verify all patient information. Assist team members by ... technologists with patients * Demonstrates competency regarding the need to safeguard patient ...

Arizona Diagnostic Radiology

Tech Assistant

Gilbert, AZ · On-site

$18 - $22/hr

Greet, register, collect copays, and verify all patient information. Assist team members by ... technologists with patients * Demonstrates competency regarding the need to safeguard patient ...

RadNet

Tech Assistant

Gilbert, AZ · On-site

$18 - $22/hr

Greet, register, collect copays, and verify all patient information. Assist team members by ... technologists with patients * Demonstrates competency regarding the need to safeguard patient ...

DAVIDSON'S

IT Specialist

Prescott, AZ · On-site

$25/hr

Regularly evaluating IT systems to ensure they meet the necessary demands and security requirements * Assist with resolving all issues staff have with their IT systems and associated software ...

DAVIDSON'S

IT Specialist

Prescott, AZ · On-site

$25/hr

Regularly evaluating IT systems to ensure they meet the necessary demands and security requirements * Assist with resolving all issues staff have with their IT systems and associated software ...

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It Assistant information

See Arizona salary details

$10

$21

$36

How much do it assistant jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for it assistant in Arizona is $21.12, according to ZipRecruiter salary data. Most workers in this role earn between $16.11 and $21.97 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an IT assistant?

To thrive as an IT Assistant, you need foundational knowledge in computer hardware, software troubleshooting, and network basics, often supported by an associate degree or certifications like CompTIA A+. Familiarity with help desk ticketing systems, Microsoft Office Suite, and operating systems such as Windows and macOS is typically required. Strong communication, problem-solving abilities, and a customer-focused attitude make someone stand out in this role. These competencies are crucial for efficiently resolving technical issues, supporting end-users, and maintaining smooth IT operations.

How do I become a successful IT assistant?

To become a successful IT assistant, develop strong technical skills in areas such as hardware, software, and networking, and gain experience through internships or entry-level positions. Obtaining certifications like CompTIA A+ or Network+ can enhance your qualifications, and good communication skills are essential for assisting users effectively.

Which IT assistant job is most in demand?

The most in-demand IT assistant roles typically include help desk support, network support, and technical support specialists, especially those skilled in troubleshooting, customer service, and common tools like Windows, Linux, or cloud platforms. These positions often require strong communication skills and relevant certifications such as CompTIA A+ or Network+. Demand is driven by the need for technical support across various industries and the increasing reliance on digital infrastructure.

What is an IT assistant?

IT Assistants are professionals who provide technical support and assistance to an organization's staff and IT department. Their duties typically include troubleshooting hardware and software issues, setting up equipment, helping users with computer problems, and maintaining IT systems. They often act as the first point of contact for technical issues, ensuring that technology runs smoothly so that employees can work efficiently. IT Assistants may also assist with installing new software, updating security protocols, and managing user accounts.

What are some common challenges IT assistants face when supporting end-users, and how can these be effectively managed?

IT Assistants often encounter challenges such as troubleshooting a wide variety of technical issues, managing multiple support requests simultaneously, and communicating complex solutions to non-technical users. To manage these challenges effectively, strong organizational skills and the ability to prioritize tasks are essential. Additionally, developing clear communication strategies and staying updated on the latest software and hardware can help IT Assistants resolve problems more efficiently and provide excellent support to team members.

What is the difference between It Assistant vs Network Technician?

AspectIT AssistantNetwork Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA Network+, Cisco CCNA
Work EnvironmentOffice, Help Desk, SupportData Centers, Network Installations
Primary ResponsibilitiesHardware/software support, user assistanceNetwork setup, troubleshooting, maintenance
Industry UsageIT support across various sectorsNetworking companies, ISPs, large organizations

While both roles support IT infrastructure, an IT Assistant primarily provides user support and handles hardware/software issues, whereas a Network Technician focuses on network infrastructure, setup, and troubleshooting. The roles often overlap but differ mainly in scope and specialization.

More about It Assistant jobs
What are the most commonly searched types of It jobs in Arizona? The most popular types of It jobs in Arizona are:
What are popular job titles related to It Assistant jobs in Arizona? For It Assistant jobs in Arizona, the most frequently searched job titles are:
What job categories do people searching It Assistant jobs in Arizona look for? The top searched job categories for It Assistant jobs in Arizona are:
What cities in Arizona are hiring for It Assistant jobs? Cities in Arizona with the most It Assistant job openings:
It Assistant jobs near you
Infographic showing various It Assistant job openings in Arizona as of August 2026, with employment types broken down into 92% Full Time, 4% Part Time, and 4% Contract. Highlights an 100% In-person job distribution, with an average salary of $43,939 per year, or $21.1 per hour.

IT Assistant (Not Remote)

All Things Metal

Phoenix, AZ • On-site

$19 - $23/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 11 days ago

All Things Metal rating

8.4

Company rating: 8.4 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

Job description

IT Assistant
Location: North Phoenix and/or Wittmann, AZ | Schedule: Full Time
Who We Are
At All Things Metal Industries, we don't just build steel-we build people, relationships, and lasting careers. We're proud to be a family-owned company that's been recognized multiple times as one of Arizona's Best Places to Work, and we take that seriously.
Our culture is fast-paced and driven, but also supportive and humble. We value teammates who are hungry to learn, smart in how they work, and humble enough to grow with others. This isn't a place for short-term gigs-you'll find steady work, opportunities to advance, and a team that truly has your back.
Whether it's in the shop, the field, or the office, we believe in promoting from within, investing in our people, and helping each other reach the next level. If you're looking for a long-term home where hard work meets big opportunity, All Things Metal is the place to be.
Rhino Central Services
Rhino Central Services is the backbone of All Things Metal Industries, providing HR, finance, and IT support exclusively for ATM Steel, RoXteel, and KorFab. While we don't produce steel or panels ourselves, our work keeps the whole family of companies running smoothly. Everything we do is focused on supporting our specialized teams so they can succeed.
Role Overview
Rhino Central Services, the shared services hub for All Things Metal, KorFab, and RoXteel, is seeking a proactive IT Assistant to support day-to-day technology operations across our business units. This role bridges the gap between our internal teams and our managed IT provider, ensuring that our systems, software, and people stay connected and productive. This is an in person position!
The IT Assistant will serve as the first line of support for employees, handling user issues, managing hardware and software, coordinating with 3rd party IT Provider on escalated matters, and keeping our specialized construction technology running smoothly. This is an excellent opportunity for someone who enjoys hands-on problem-solving, process improvement, and learning within a growing, fast-paced steel and construction environment.
Key Responsibilities
User Support & Helpdesk
  • Provide first-line support for hardware, software, and connectivity issues.
  • Troubleshoot and resolve problems with construction-specific programs (Tekla Powerfab, Sage 100 Contractor, Vista Viewpoint, AutoCAD, Bluebeam, Trimble Connect, etc.).
  • Assist with account setup, password resets, permissions, and license management.
  • Train end users on new systems, updates, and company technology standards.
  • Log, track, and prioritize IT support requests to ensure timely resolution.
Hardware & Network Maintenance
  • Set up, configure, and maintain computers, printers, and mobile devices.
  • Manage software updates, drivers, and patches for both office and field equipment.
  • Support network connections and ensure reliable VPN access for remote and field users.
  • Partner with 3rd Party IT Provider on escalated network, security, and infrastructure issues.
Software & Data Administration
  • Install, update, and manage licenses for key construction software.
  • Coordinate with vendors and 3rd Party IT Provider for upgrades, integrations, and troubleshooting.
  • Assist project teams with data sharing, version control, and file management.
  • Help enforce company data protection and cybersecurity best practices.
Documentation & Training
  • Maintain IT documentation, user guides, and FAQs.
  • Conduct new-hire IT orientation and software onboarding.
  • Provide refresher training on software tools and updates.
Inventory & Field Support
  • Maintain IT asset inventory and oversee equipment lifecycle.
  • Assist with procurement and setup of new devices and software.
  • Support field teams accessing digital drawings, models, and schedules.

Qualifications
  • 0-3 years of hands-on IT support or helpdesk experience - ideal for someone early in their IT career looking to grow.
  • Basic understanding of computer hardware, software, and networking fundamentals.
  • Familiarity with construction software (Tekla, Sage, Bluebeam, etc.) is helpful, but we're happy to train the right person.
  • Naturally curious and resourceful - able to research issues, use available tools, and problem-solve without constant direction.
  • Comfortable juggling multiple priorities and learning through doing.
  • Experience coordinating with a managed IT provider is a plus, but not required.
  • Ability to lift and move computer equipment as needed.

Skills & Abilities
  • Excellent communication and customer service skills.
  • Strong attention to detail and organizational ability.
  • Problem-solving mindset with eagerness to learn new systems.
  • Ability to work independently while collaborating across departments.
  • Comfortable juggling multiple priorities in a fast-paced environment.

Schedule
Business hours are M-Th 7am - 5pm and Fri 7am - 11am
Hours will be dependent upon current projects and business needs.
Compensation & Benefits
  • Hourly $19-23 depending on experience
  • Steady, long-term work in a supportive environment
  • First-time homebuyer program with $500 bonus and optional realtor/mortgage support
  • Dave Ramsey SmartDollar financial education resources
  • Full benefits including medical, dental, vision, PTO, and sick time
  • 401(k) with company match and profit-sharing contributions
  • Family-friendly events and team-building activities
  • Birthday and work anniversary recognition
  • Cash bonuses for production roles and internal growth opportunities

What All Things Metal employees say

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