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Information Technology Assistant Jobs (NOW HIRING)

Nittany Energy

IT Tech

Mcveytown, PA · On-site

IT Assistant - Field Support & Sales Technology Solutions Location Options: State College, Philipsburg, or Lewistown, PA Employment Type: Full-Time Nittany Oil Company is seeking an energetic ...

Nittany Energy

IT Tech

State College, PA · On-site

IT Assistant - Field Support & Sales Technology Solutions Location Options: State College, Philipsburg, or Lewistown, PA Employment Type: Full-Time Nittany Oil Company is seeking an energetic ...

Nittany Energy

IT Tech

Kane, PA · On-site

IT Assistant - Field Support & Sales Technology Solutions Location Options: State College, Philipsburg, or Lewistown, PA Employment Type: Full-Time Nittany Oil Company is seeking an energetic ...

Nittany Energy

IT Tech

Osceola Mills, PA · On-site

IT Assistant - Field Support & Sales Technology Solutions Location Options: State College, Philipsburg, or Lewistown, PA Employment Type: Full-Time Nittany Oil Company is seeking an energetic ...

Nittany Energy

IT Tech

Mifflintown, PA · On-site

IT Assistant - Field Support & Sales Technology Solutions Location Options: State College, Philipsburg, or Lewistown, PA Employment Type: Full-Time Nittany Oil Company is seeking an energetic ...

Nittany Energy

IT Tech

Saint Marys, PA · On-site

IT Assistant - Field Support & Sales Technology Solutions Location Options: State College, Philipsburg, or Lewistown, PA Employment Type: Full-Time Nittany Oil Company is seeking an energetic ...

Nittany Energy

IT Tech

Lock Haven, PA · On-site

IT Assistant - Field Support & Sales Technology Solutions Location Options: State College, Philipsburg, or Lewistown, PA Employment Type: Full-Time Nittany Oil Company is seeking an energetic ...

Nittany Energy

IT Tech

Williamsport, PA · On-site

IT Assistant - Field Support & Sales Technology Solutions Location Options: State College, Philipsburg, or Lewistown, PA Employment Type: Full-Time Nittany Oil Company is seeking an energetic ...

Nittany Energy

IT Tech

Williamsport, PA · On-site

IT Assistant - Field Support & Sales Technology Solutions Location Options: State College, Philipsburg, or Lewistown, PA Employment Type: Full-Time Nittany Oil Company is seeking an energetic ...

Nittany Energy

IT Tech

Muncy Valley, PA · On-site

IT Assistant - Field Support & Sales Technology Solutions Location Options: State College, Philipsburg, or Lewistown, PA Employment Type: Full-Time Nittany Oil Company is seeking an energetic ...

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Information Technology Assistant information

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How much do information technology assistant jobs pay per hour?

As of Sep 1, 2026, the average hourly pay for information technology assistant in the United States is $22.67, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $23.56 per hour, depending on experience, location, and employer.

What is the job of an information technology assistant?

As an information technology assistant, your job is to troubleshoot and repair computers for a business or government agency. IT assistants frequently install new hardware and software, configure existing systems to meet the organization's needs, return defective products to vendors, negotiate prices on new equipment, and monitor network use. You may also help prepare department budgets, replace equipment while following an upgrade schedule, and evaluate the relevance of emerging technology. When working for the government, you may be asked to participate in emergency response and remain at work in spite of evacuations. Some IT assistants are on-call for support outside of regular hours.

What are the key skills and qualifications needed to thrive as an information technology assistant, and why are they important?

To thrive as an Information Technology Assistant, you need a solid understanding of computer hardware, software troubleshooting, and network basics, often supported by an associate degree or relevant certifications like CompTIA A+. Familiarity with help desk ticketing systems, operating systems (Windows, macOS), and basic networking tools is typically required. Strong problem-solving skills, attention to detail, and effective communication set standout candidates apart in this role. These skills are crucial for efficiently resolving technical issues, supporting organizational productivity, and ensuring smooth IT operations.

How does an information technology assistant typically collaborate with other departments within an organization?

Information Technology Assistants often work closely with various departments to resolve technical issues, set up new hardware or software, and ensure smooth operation of IT systems. They may assist in onboarding new employees by configuring workstations and user accounts, and frequently communicate with non-technical staff to troubleshoot problems or provide basic IT training. This role requires strong communication skills and the ability to translate technical concepts into easy-to-understand terms, fostering effective collaboration across teams.

What is the difference between Information Technology Assistant vs Network Technician?

AspectInformation Technology AssistantNetwork Technician
CertificationsCompTIA A+, Microsoft Office certificationsCompTIA Network+, Cisco CCNA
Work EnvironmentOffice settings, help desk supportData centers, network infrastructure sites
Job FocusGeneral IT support, hardware/software troubleshootingNetwork setup, maintenance, troubleshooting

While both roles support IT operations, an Information Technology Assistant provides broader technical support within an organization, whereas a Network Technician specializes in network infrastructure and connectivity issues. The roles often overlap in certifications and work environments, but their primary focus differs, making each suited for specific IT career paths.

What is the easiest information technology assistant job to get?

Entry-level IT assistant positions that require basic computer skills, such as help desk support or hardware setup, are generally the easiest to obtain. These roles often require minimal certifications and focus on customer service and troubleshooting, making them accessible for beginners.
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Information Technology Assistant jobs near you
Infographic showing various Information Technology Assistant job openings in the United States as of August 2026, with employment types broken down into 61% Full Time, 31% Part Time, and 8% Contract. Highlights an 100% In-person job distribution, with an average salary of $47,150 per year, or $22.7 per hour.

IT Assistant (Not Remote)

Phoenix, AZ • On-site

All Things Metal Industries
See more jobs at All Things Metal Industriesexternal

$17.75 - $24.25/hr

Full-time

Re-posted 5 days ago

Job description

Job Summary:
All Things Metal Industries is a family-owned company recognized as one of Arizona’s Best Places to Work. They are seeking a proactive IT Assistant to support day-to-day technology operations, providing first-line support for employees and ensuring that systems and software remain functional and productive.
Responsibilities:
• Provide first-line support for hardware, software, and connectivity issues.
• Troubleshoot and resolve problems with construction-specific programs (Tekla Powerfab, Sage 100 Contractor, Vista Viewpoint, AutoCAD, Bluebeam, Trimble Connect, etc.).
• Assist with account setup, password resets, permissions, and license management.
• Train end users on new systems, updates, and company technology standards.
• Log, track, and prioritize IT support requests to ensure timely resolution.
• Set up, configure, and maintain computers, printers, and mobile devices.
• Manage software updates, drivers, and patches for both office and field equipment.
• Support network connections and ensure reliable VPN access for remote and field users.
• Partner with 3rd Party IT Provider on escalated network, security, and infrastructure issues.
• Install, update, and manage licenses for key construction software.
• Coordinate with vendors and 3rd Party IT Provider for upgrades, integrations, and troubleshooting.
• Assist project teams with data sharing, version control, and file management.
• Help enforce company data protection and cybersecurity best practices.
• Maintain IT documentation, user guides, and FAQs.
• Conduct new-hire IT orientation and software onboarding.
• Provide refresher training on software tools and updates.
• Maintain IT asset inventory and oversee equipment lifecycle.
• Assist with procurement and setup of new devices and software.
• Support field teams accessing digital drawings, models, and schedules.
Qualifications:
Required:
• 0–3 years of hands-on IT support or helpdesk experience — ideal for someone early in their IT career looking to grow.
• Basic understanding of computer hardware, software, and networking fundamentals.
• Naturally curious and resourceful — able to research issues, use available tools, and problem-solve without constant direction.
• Comfortable juggling multiple priorities and learning through doing.
• Ability to lift and move computer equipment as needed.
• Excellent communication and customer service skills.
• Strong attention to detail and organizational ability.
• Problem-solving mindset with eagerness to learn new systems.
• Ability to work independently while collaborating across departments.
• Comfortable juggling multiple priorities in a fast-paced environment.
Preferred:
• Familiarity with construction software (Tekla, Sage, Bluebeam, etc.) is helpful, but we’re happy to train the right person.
• Experience coordinating with a managed IT provider is a plus, but not required.
Company:
We are an Arizona based commercial structural steel company. Founded in 2002, the company is headquartered in Phoenix, USA, with a team of 51-200 employees. The company is currently Growth Stage.

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