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Entry Level Information Technology Jobs in Rochester, NY

Staffmark Group

Customer Service Representative

Geneseo, NY · On-site

$17.20/hr

We get it-job hunting is no fun. But if you're great with people and cool under pressure, we've got ... The Customer Support Specialist may perform entry-level information gathering and verification for ...

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MegazoneCloud

Cloud Tech Project Manager

Rochester, NY · On-site

$110K - $140K/yr

At least one entry-level cloud certification (e.g., AWS Solutions Architect - Associate, Azure ... General awareness of IT/cloud compliance and security standards (SOC 2, ISO 27001, HIPAA, PCI-DSS)

Carvana

Entry-Level Auto Technician

Batavia, NY

$18 - $20/hr

... tech Inspection Centers ( click here to learn more). If you're joining us in an entry-level ... genetic information, or any other basis protected by applicable law. Carvana also prohibits ...

Carvana

Entry-Level Auto Technician

Batavia, NY

$18 - $20/hr

... tech Inspection Centers ( click here to learn more). If you're joining us in an entry-level ... genetic information, or any other basis protected by applicable law. Carvana also prohibits ...

VIOC/GCOC

Entry-level Lube Tech/Technician

Victor, NY

$17.50/hr

What you'll do to drive success When you join us as an Entry-Level Lube Technician, your personal ... The contact information is for accommodation requests only; do not use this contact information to ...

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All JobsInformation Technology JobsEntry Level Information Technology JobsEntry Level Information Technology Jobs in Rochester, NY

Entry Level Information Technology information

See Rochester, NY salary details

$11

$22

$38

How much do entry level information technology jobs pay per hour?

As of Jul 13, 2026, the average hourly pay for entry level information technology in Rochester, NY is $22.38, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $23.27 per hour, depending on experience, location, and employer.

How to start an IT career with no experience?

Entry level IT positions often require foundational knowledge of computer systems, networks, and troubleshooting. Gaining certifications like CompTIA A+ or Network+ and building hands-on skills through online courses, internships, or personal projects can help beginners enter the field without prior experience.

What are entry level information technology jobs?

Entry level information technology (IT) jobs are positions designed for individuals who are new to the IT field, often requiring little to no professional experience. These roles typically involve basic technical support, troubleshooting hardware and software issues, assisting with network maintenance, and helping users with IT-related problems. Common titles include IT Support Specialist, Help Desk Technician, and Junior Systems Administrator. Entry level IT jobs provide foundational experience and skills that can lead to more advanced roles in the industry.

What are some common challenges faced by entry-level IT professionals, and how can they overcome them?

Entry-level IT professionals often encounter challenges such as adapting to rapidly changing technologies, troubleshooting unfamiliar issues, and effectively communicating technical information to non-technical colleagues. To overcome these hurdles, it's helpful to proactively seek mentorship, participate in team discussions, and utilize online learning resources to stay current. Building strong problem-solving skills and a collaborative attitude can also make it easier to navigate the fast-paced IT environment and contribute positively to the team.

What jobs pay 4000 a week without a degree?

Entry-level information technology roles that can pay around $4,000 a week typically require specialized skills, certifications, or experience, such as network or cybersecurity certifications, and often involve freelance consulting, remote support, or contract work. These positions usually demand strong technical knowledge, problem-solving skills, and the ability to work independently, but they do not always require a formal degree.

How to make $10,000 a month with no degree?

Entry level information technology roles typically do not pay $10,000 per month without experience or certifications. To increase earning potential, gaining skills in high-demand areas like cybersecurity, cloud computing, or networking, and obtaining certifications such as CompTIA or Cisco can help. Freelancing, consulting, or working in specialized IT fields may also lead to higher income over time.

What is the difference between Entry Level Information Technology vs Help Desk Technician?

AspectEntry Level Information TechnologyHelp Desk Technician
Required CredentialsAssociate's degree or relevant certifications (e.g., CompTIA A+)Associate's degree or certifications (e.g., CompTIA A+)
Work EnvironmentVaries across IT departments, including hardware, software, and network supportPrimarily customer support, troubleshooting, and technical assistance
Employer & Industry UsageUsed across various industries for general IT support rolesCommonly found in organizations with internal IT support teams
Search & Comparison IntentUnderstanding entry-level IT roles and career pathsFocusing on technical support and troubleshooting skills

Entry Level Information Technology roles encompass a broad range of support and technical tasks across different IT domains, while Help Desk Technicians specifically focus on providing technical support and troubleshooting assistance to end-users. Both roles often require similar certifications and work environments, but their scope and daily responsibilities differ slightly.

What are the key skills and qualifications needed to thrive as an Entry Level Information Technology professional, and why are they important?

To thrive as an Entry Level Information Technology professional, you need a basic understanding of computer systems, networks, troubleshooting, and often a relevant degree or IT certifications such as CompTIA A+ or Network+. Familiarity with operating systems, ticketing systems, and common office software is typically required. Strong problem-solving skills, attention to detail, and effective communication help you stand out in this position. These skills and qualities are important because they enable efficient support, minimize downtime, and ensure smooth IT operations for organizations.

What is the most entry-level IT job?

The most entry-level IT job is often a help desk technician or support specialist, responsible for troubleshooting user issues and maintaining basic computer systems. These roles typically require foundational knowledge of operating systems, hardware, and software, and may require certifications like CompTIA A+.
What are the most commonly searched types of Information Technology jobs in Rochester, NY? The most popular types of Information Technology jobs in Rochester, NY are:
What are popular job titles related to Entry Level Information Technology jobs in Rochester, NY? For Entry Level Information Technology jobs in Rochester, NY, the most frequently searched job titles are:
What job categories do people searching Entry Level Information Technology jobs in Rochester, NY look for? The top searched job categories for Entry Level Information Technology jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Entry Level Information Technology jobs? Cities near Rochester, NY with the most Entry Level Information Technology job openings:
Entry Level Information Technology jobs near you
Infographic showing various Entry Level Information Technology job openings in Rochester, NY as of July 2026, with employment types broken down into 64% Full Time, 33% Part Time, and 3% Contract. Highlights an 97% In-person, and 3% Remote job distribution, with an average salary of $46,543 per year, or $22.4 per hour.
IT Help Desk

IT Help Desk

Wellington Steele & Associates

Rochester, NY

Other

Re-posted 25 days ago

Job description

Overview

Job Title: IT Help Desk

Location: Victor, NY (Onsite)

Employment Type: 6-month contract to hire

Hours: Monday - Friday (7:30 am - 4 pm)

About the Company

Our client is a well-established, global organization in the healthcare and medical products space. They operate at scale, supporting customers and partners worldwide, and are known for investing in innovation, quality, and long-term growth. The company has a strong presence in the Rochester area and offers a stable environment with opportunities to build a career.

Overview

Seeking a reliable, customer-focused IT Help Desk Technician to support end users across a growing environment. This is an entry-level opportunity for someone comfortable on the phone, enjoys solving technical issues, and can provide both remote and on-site support.

Responsibilities

Key Responsibilities

  • Provide first-line technical support via phone, email, and in person
  • Troubleshoot hardware, software, and network-related issues
  • Support user accounts, password resets, and permissions in Active Directory
  • Assist with Cisco-based networking environments (connectivity, basic troubleshooting)
  • Set up and configure desktops, laptops, and peripherals
  • Escalate more complex issues as needed
  • Document tickets, resolutions, and processes
  • Deliver strong customer service to internal users
Qualifications

Required Skills & Qualifications

  • Experience or exposure to Active Directory (user management, resets, permissions)
  • Basic knowledge of Cisco networking (switches, routers, connectivity)
  • Comfortable handling phone support and interacting with users daily
  • Strong communication and customer service skills
  • Ability to work onsite and support users face-to-face
  • Basic understanding of Windows environments and IT fundamentals

Preferred

  • CompTIA A+, Network+, or similar certifications
  • Internship or help desk experience
  • Experience with ticketing systems
Employment Type: OTHER

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