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Information Technology Assistant Jobs in Buffalo, NY

Sealing Devices

IT Manager

Lancaster, NY

$100K - $115K/yr

IT Operations & Team Management * Manage day-to-day IT operations to ensure reliable technology ... Support the implementation and enforcement of cybersecurity policies and best practices. * Assist ...

Sealing Devices, Inc.

IT Manager

Lancaster, NY · On-site

$100K - $115K/yr

IT Operations & Team Management * Manage day-to-day IT operations to ensure reliable technology ... Support the implementation and enforcement of cybersecurity policies and best practices. * Assist ...

Seneca Holdings

IT Governance Analyst

Buffalo, NY · Remote

Work with IT Governance Team to update and Integrate CR processes and procedures with broader IT Governance. * Assist with redesigning the Architecture Review Board (ARB) and implement automation.

Kaleida Health

IT Analyst I

Buffalo, NY · On-site

They are seeking an IT Analyst I to provide IT support, write technical specifications, coordinate system installations, and assist with user training and report writing. Responsibilities : • ...

Caz Recovery

IT Support Technician

Buffalo, NY · On-site

$23.46/hr

IT Support Technician Buffalo, NY ( Apply Description The Information Technology (IT) Support ... Provide just-in-time user guidance; assist in creating quick reference guides and training ...

Retech Systems

IT Support Specialist

Buffalo, NY · On-site

$23 - $28/hr

Project Support / Assist the IT Manager with IT projects, upgrades, and technology rollouts. / Evaluate and recommend tools to improve efficiency and performance. / Participate in capacity planning ...

Retech Systems LLC

IT Support Specialist

Buffalo, NY · On-site

$23 - $28/hr

Project Support / Assist the IT Manager with IT projects, upgrades, and technology rollouts. / Evaluate and recommend tools to improve efficiency and performance. / Participate in capacity planning ...

Retech Systems LLC

IT Support Specialist

Buffalo, NY · On-site

$23 - $28/hr

Project Support / Assist the IT Manager with IT projects, upgrades, and technology rollouts. / Evaluate and recommend tools to improve efficiency and performance. / Participate in capacity planning ...

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$10

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How much do information technology assistant jobs pay per hour?

As of May 28, 2026, the average hourly pay for information technology assistant in Buffalo, NY is $21.96, according to ZipRecruiter salary data. Most workers in this role earn between $16.78 and $22.84 per hour, depending on experience, location, and employer.

What Is the Job of an Information Technology Assistant?

As an information technology assistant, your job is to troubleshoot and repair computers for a business or government agency. IT assistants frequently install new hardware and software, configure existing systems to meet the organization's needs, return defective products to vendors, negotiate prices on new equipment, and monitor network use. You may also help prepare department budgets, replace equipment while following an upgrade schedule, and evaluate the relevance of emerging technology. When working for the government, you may be asked to participate in emergency response and remain at work in spite of evacuations. Some IT assistants are on-call for support outside of regular hours.

What are the key skills and qualifications needed to thrive as an Information Technology Assistant, and why are they important?

To thrive as an Information Technology Assistant, you need a solid understanding of computer hardware, software troubleshooting, and network basics, often supported by an associate degree or relevant certifications like CompTIA A+. Familiarity with help desk ticketing systems, operating systems (Windows, macOS), and basic networking tools is typically required. Strong problem-solving skills, attention to detail, and effective communication set standout candidates apart in this role. These skills are crucial for efficiently resolving technical issues, supporting organizational productivity, and ensuring smooth IT operations.

How does an Information Technology Assistant typically collaborate with other departments within an organization?

Information Technology Assistants often work closely with various departments to resolve technical issues, set up new hardware or software, and ensure smooth operation of IT systems. They may assist in onboarding new employees by configuring workstations and user accounts, and frequently communicate with non-technical staff to troubleshoot problems or provide basic IT training. This role requires strong communication skills and the ability to translate technical concepts into easy-to-understand terms, fostering effective collaboration across teams.

What does an Information Technology Assistant do?

An Information Technology Assistant supports the IT department by helping maintain computer systems, troubleshooting technical issues, and assisting staff with software or hardware problems. They may also help with installing new equipment, setting up user accounts, and ensuring the security and efficiency of the organization's technology infrastructure. Their role is essential in keeping daily operations running smoothly and supporting other employees with their technology needs.

What is the difference between Information Technology Assistant vs Network Technician?

AspectInformation Technology AssistantNetwork Technician
CertificationsCompTIA A+, Microsoft Office certificationsCompTIA Network+, Cisco CCNA
Work EnvironmentOffice settings, help desk supportData centers, network infrastructure sites
Job FocusGeneral IT support, hardware/software troubleshootingNetwork setup, maintenance, troubleshooting

While both roles support IT operations, an Information Technology Assistant provides broader technical support within an organization, whereas a Network Technician specializes in network infrastructure and connectivity issues. The roles often overlap in certifications and work environments, but their primary focus differs, making each suited for specific IT career paths.

More about Information Technology Assistant jobs
What are the most commonly searched types of Information Technology jobs in Buffalo, NY? The most popular types of Information Technology jobs in Buffalo, NY are:
What are popular job titles related to Information Technology Assistant jobs in Buffalo, NY? For Information Technology Assistant jobs in Buffalo, NY, the most frequently searched job titles are:
What job categories do people searching Information Technology Assistant jobs in Buffalo, NY look for? The top searched job categories for Information Technology Assistant jobs in Buffalo, NY are:
What cities near Buffalo, NY are hiring for Information Technology Assistant jobs? Cities near Buffalo, NY with the most Information Technology Assistant job openings:
Information Technology Assistant jobs near you
Infographic showing various Information Technology Assistant job openings in Buffalo, NY as of May 2026, with employment types broken down into 1% As Needed, 80% Full Time, 17% Part Time, 1% Temporary, and 1% Contract. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution, with an average salary of $45,673 per year, or $22 per hour.
IT Manager

IT Manager

Sealing Devices

Lancaster, NY

$100K - $115K/yr

Full-time

Posted 16 days ago

Job description

IT Operations & Team Management

  • Manage day-to-day IT operations to ensure reliable technology support for corporate offices, plant personnel, and remote locations.
  • Supervise and mentor IT staff, providing direction, support, and performance management.
  • Coordinate IT activities across multiple locations to maintain consistent service delivery and support.
  • Escalate key issues and collaborate with the Director of IT on strategic initiatives and technology planning.

Infrastructure & Systems Management

  • Manage the implementation, maintenance, and performance of enterprise IT infrastructure, including:
    • Network connectivity across all sites
    • Servers, cloud platforms, and data storage systems
    • Telecommunications and collaboration tools
  • Ensure system availability, performance, and security while minimizing downtime across locations.
  • Coordinate infrastructure upgrades, system maintenance, and lifecycle management.

Cybersecurity & Risk Management

  • Support the implementation and enforcement of cybersecurity policies and best practices.
  • Assist with disaster recovery planning, backup management, and business continuity initiatives.
  • Monitor systems for security risks and work with leadership to address vulnerabilities and compliance requirements.

Manufacturing Systems Support

  • Support and maintain technology systems critical to manufacturing operations, including ERP platforms, shop floor technologies and Inventory/Supply chain systems.
  • Work closely with operations, engineering, and production teams to ensure IT systems support plant operations and production efficiency.
  • Troubleshoot and resolve technology issues that impact manufacturing systems.

IT Service Delivery

  • Ensure timely and effective technical support for end users across all company locations.
  • Implement IT service management processes to improve service response times and user satisfaction.
  • Monitor help desk performance and identify opportunities to improve IT support processes.

Vendor & Budget Coordination

  • Coordinate with IT vendors, service providers, and technology partners to support infrastructure and system needs.
  • Assist the Director of IT in managing the IT budget, including hardware, software, licensing, and service contracts.
  • Evaluate technology solutions and recommend improvements that support operational needs.

Project & Change Management

  • Lead or support IT projects such as system upgrades, infrastructure improvements, and software implementations.
  • Coordinate with internal stakeholders to ensure technology projects meet operational requirements.
  • Track project progress and ensure initiatives are delivered on time and within scope.

Required Qualifications

  • Bachelor’s degree in Information Technology, Computer Science, or related field.
  • 7–10+ years of progressive IT experience, including team leadership or supervisory responsibilities.
  • Experience with ERP systems such as Oracle or SAP.
  • Experience supporting multi-location IT environments.
  • Strong knowledge of:
    • Network infrastructure and systems administration
    • Cloud technologies and virtualization
    • Cybersecurity best practices and enterprise systems
  • Experience working within a manufacturing or industrial environment.

Preferred Qualifications

  • Familiarity with industrial technology environments and compliance frameworks such as CMMC.
    Salary ranges for this position are determined based upon the job location and can be adjusted based upon experience, reflecting our commitment to valuing the expertise and contributions of our individual team members. Salary range for this role is $100,000.00-$115,000.00 per year

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