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Information Technology Assistant Jobs in Buffalo, NY

IT PC Refresh Technician

Elma, NY · On-site

$24 - $28/hr

... IT operations and assist with system maintenance as needed • Participate in after-hours support when required for critical issues or deployments Must-Have Qualifications: • 1-2 years of ...

IT PC Refresh Technician

Elma, NY · On-site

$24 - $28/hr

... IT operations and assist with system maintenance as needed • Participate in after-hours support when required for critical issues or deployments Must-Have Qualifications: • 1-2 years of ...

Help Desk Manager Seeking to hire a Help Desk Manager for a leading higher education IT Services ... college. * Assist technicians with troubleshooting and diagnosing technical problems, research ...

The technician will partner closely with internal IT leadership and team members to support daily operations, resolve technical issues, assist with projects, and contribute to continuous improvement ...

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Information Technology Assistant information

See Buffalo, NY salary details

$10

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$37

How much do information technology assistant jobs pay per hour?

As of May 28, 2026, the average hourly pay for information technology assistant in Buffalo, NY is $21.96, according to ZipRecruiter salary data. Most workers in this role earn between $16.78 and $22.84 per hour, depending on experience, location, and employer.

What Is the Job of an Information Technology Assistant?

As an information technology assistant, your job is to troubleshoot and repair computers for a business or government agency. IT assistants frequently install new hardware and software, configure existing systems to meet the organization's needs, return defective products to vendors, negotiate prices on new equipment, and monitor network use. You may also help prepare department budgets, replace equipment while following an upgrade schedule, and evaluate the relevance of emerging technology. When working for the government, you may be asked to participate in emergency response and remain at work in spite of evacuations. Some IT assistants are on-call for support outside of regular hours.

What are the key skills and qualifications needed to thrive as an Information Technology Assistant, and why are they important?

To thrive as an Information Technology Assistant, you need a solid understanding of computer hardware, software troubleshooting, and network basics, often supported by an associate degree or relevant certifications like CompTIA A+. Familiarity with help desk ticketing systems, operating systems (Windows, macOS), and basic networking tools is typically required. Strong problem-solving skills, attention to detail, and effective communication set standout candidates apart in this role. These skills are crucial for efficiently resolving technical issues, supporting organizational productivity, and ensuring smooth IT operations.

How does an Information Technology Assistant typically collaborate with other departments within an organization?

Information Technology Assistants often work closely with various departments to resolve technical issues, set up new hardware or software, and ensure smooth operation of IT systems. They may assist in onboarding new employees by configuring workstations and user accounts, and frequently communicate with non-technical staff to troubleshoot problems or provide basic IT training. This role requires strong communication skills and the ability to translate technical concepts into easy-to-understand terms, fostering effective collaboration across teams.

What does an Information Technology Assistant do?

An Information Technology Assistant supports the IT department by helping maintain computer systems, troubleshooting technical issues, and assisting staff with software or hardware problems. They may also help with installing new equipment, setting up user accounts, and ensuring the security and efficiency of the organization's technology infrastructure. Their role is essential in keeping daily operations running smoothly and supporting other employees with their technology needs.

What is the difference between Information Technology Assistant vs Network Technician?

AspectInformation Technology AssistantNetwork Technician
CertificationsCompTIA A+, Microsoft Office certificationsCompTIA Network+, Cisco CCNA
Work EnvironmentOffice settings, help desk supportData centers, network infrastructure sites
Job FocusGeneral IT support, hardware/software troubleshootingNetwork setup, maintenance, troubleshooting

While both roles support IT operations, an Information Technology Assistant provides broader technical support within an organization, whereas a Network Technician specializes in network infrastructure and connectivity issues. The roles often overlap in certifications and work environments, but their primary focus differs, making each suited for specific IT career paths.

What are the most commonly searched types of Information Technology jobs in Buffalo, NY? The most popular types of Information Technology jobs in Buffalo, NY are:
What are popular job titles related to Information Technology Assistant jobs in Buffalo, NY? For Information Technology Assistant jobs in Buffalo, NY, the most frequently searched job titles are:
What job categories do people searching Information Technology Assistant jobs in Buffalo, NY look for? The top searched job categories for Information Technology Assistant jobs in Buffalo, NY are:
What cities near Buffalo, NY are hiring for Information Technology Assistant jobs? Cities near Buffalo, NY with the most Information Technology Assistant job openings:
Infographic showing various Information Technology Assistant job openings in Buffalo, NY as of May 2026, with employment types broken down into 1% As Needed, 80% Full Time, 17% Part Time, 1% Temporary, and 1% Contract. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution, with an average salary of $45,673 per year, or $22 per hour.
IT SPEC (PLCYPLN) with Security Clearance

IT SPEC (PLCYPLN) with Security Clearance

Department of the Air Force

Niagara Falls, NY

Other

Posted yesterday


Job description

Duties As an IT SPEC (PLVYPLN), GS-2210-11, you will serve as a technical advisor to local base information technology (IT) and communications users in the area of policy and plans as related to IT and communications systems. This involves planning, development, management, and enforcement of approved ANG and local information technology (IT) and communications architecture. You will serves as the lead manager of IT and communications projects, acquisition and control of equipment and services at Flying Wing, tenants and geographically separated units if assigned.

Sixty percent of the work performed involves Information Technology issues and systems with the remaining forty percent involving telecommunications specific issues and systems. Requirements Conditions of employment * Federal employment suitability as determined by a background investigation. * May be required to successfully complete a two year trial period.

* Participation in direct deposit is mandatory. * For positions requiring the operation of motor vehicles, candidates must have a valid state driver's license for the state in which they live or are principally employed. * For positions requiring a security clearance (Secret or Top Secret) the applicant must possess or be able to obtain a clearance within one year of appointment.

* Ability to establish effective professional working relationships with coworkers and customers, contributing to a cooperative working environment and successful accomplishment of the mission. * Irregular and/or overtime (compensatory) hours may be required to support operational requirements or contingencies or may be required to work hours outside of the normal duty day. Qualifications GENERAL EXPERIENCE : Experience, education, and/or training that has provided a basic knowledge of data processing functions and general management principles that enabled the applicant to understand the stages required to automate a work process.

Experience may have been gained in work such as computer operator or assistant, computer sales representative, program analyst, or other positions that required the use or adaptation of computer programs and systems. SPECIALIZED EXPERIENCE : Must have one year specialized experience equivalent to at least the next lower grade. Must have experience, education, or training that approaches techniques and requirements appropriate to an assigned computer applications area or computer specialty area in an organization.

Experience planning the sequence of actions necessary to accomplish the assignment where this entailed coordination with others outside the organizational unit and development of project controls. Experience that required adaptations of guidelines or precedents to meet the needs of the assignment. Experience preparing documentation on cost/benefit studies where is involved summarizing the material and organizing it in a logical fashion.

Must have experience analyzing plans and specifications, prepares justifications for new or enhanced information technology. Must have experience assessing policy needs and reviews, revises, and develops policies to govern IT activities and presents recommendations to higher-level management. Must have experience planning, and developing methods, procedures, policies, and techniques concerning telecommunication systems.

Must have experience implementing various IT and communications programs. Applicants who meet one of the DoD Priority Placement Program categories below are eligible to apply with this preference. (See Required Documents section) Priority Placement Program, DoD Military Reserve (MR) and National Guard (NG) Technician Eligible Priority Placement Program, DoD MR and NG Preference Eligible Tech Receiving Disability Retirement Priority Placement Program, DoD Military Spouse Preference (MSP) Eligible Priority Placement Program, DoD Retained Grade Applicants claiming DoD Retained Grade preference must submit the following documentation: Retained Grade PPP Self Certification Checklist (DD3145-1) SF-50 effecting the placement in retained grade status, and A copy of the notification letter received (RIF or classification downgrade) Education Substitution of Education for Specialized Experience: Ph.D.

or equivalent doctoral degree in related filed. or 3 full years of progressively higher level graduate education leading to a Ph.D. or equivalent doctoral degree in related field.

All academic degrees and coursework must be from accredited or pre-accredited institutions. Graduate Education: Degree in computer science, engineering, information science, information systems management, mathematics, operations research, statistics, or technology management or degree that provided a minimum of 24 semester hours in one or more of the fields identified above and required the development or adaptation of applications, systems or networks. You must provide Official Transcripts as documentation to support your Educational claims.

To receive credit for Education, you must provide documentation of proof that you meet the Education requirements for this position. Additional information If you are a male applicant who was born after 12/31/1959 and are required to register under the Military Selective Service Act, the Defense Authorization Act of 1986 requires that you be registered or you are not eligible for appointment in this agency ( ). Recruitment/Relocation Incentive : May be authorized for highly qualified candidates or hard to fill positions.

TAG is final approval authority for any incentive requests. Relocation costs are authorized subject to provisions of the Joint Travel Regulation and an agency determination that a Permanent Change of Station (PCS) move is in the Government's best interest. Superior Qualifications and Special Needs Pay-setting Authority may be considered for this position.

TAG is the final approval authority for incentive programs (applicable to newly appointed federal employees or those with a 90-day break in service). Additional Conditions of Employment: -Conducts travel to and from offsite worksite(s) from the normal work area to perform assigned duties. This may include Operating Locations (OL) and/or Geographically Separated Units (GSU).

Due to distances involved, travel may involve one or more overnight stays. -Must be certified IAW DOD 8570.01-M, Federal Information Security Management Act of 2002, Clinger Cohen Act of 1996 and current AF directives. Minimum requirements are specified in the most recent 8570 PD template on the A3CC Page of the GKO Portal at https://gkoportal.ng.mil/ang/A3/A3C/A3CC/Cyber%20Ops%20Templates/Forms/AllItems.aspx.

-THIS POSITION CONDUCTS INFORMATION ASSURANCE FUNCTIONS. THE INCUMBENT SHALL COMPLY WITH THE REQUIREMENTS OF THE CERTIFICATION PROGRAM AND WILL BE REQUIRED TO OBTAIN AND MAINTAIN CERTIFICATION. CERTIFICATION REQUIREMENTS ARE OUTLINED IN DOD INSTRUCTION 8570.01-M -This position is designated as Essential Personnel and may be subject to duty in preparation for, or in response to, a state emergency or disaster declaration.

Head of Agency requests to exceed 14 days in a calendar year must be approved in advance by the National Guard, Director of Manpower and Personnel (NGB-J1).