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Inbound Sales Consultant Jobs (NOW HIRING)

Express Chipping Inc

WI · On-site

$85 - $120/hr

Inbound Sales Performance Leader Help Great Salespeople Become Elite About TurFresh TurFresh is the ... Sales consultants educate, qualify, quote, and close customers entirely over the phone. * Field ...

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Express Chipping Inc

Inbound Sales Performance Leader Help Great Salespeople Become Elite About TurFresh TurFresh is the ... Sales consultants educate, qualify, quote, and close customers entirely over the phone. * Field ...

Hiregy

Inbound Sales Representative

Kansas City, MO · Hybrid

$100K/yr

#KC123 Inbound Sales Consultant Customers calling in to buy insurance (auto, home, renters)- Quality leads - Close 1 out of 5 calls - Plus base pay! Paid Training + Company-Sponsored will obtain P&C ...

Nuvia MSO LLC

Inbound Sales Representative

Houston, TX

$150K - $200K/yr

Nuvia Dental Implant Center is rapidly expanding and looking for enthusiastic Inbound Sales ... Consultation Scheduling and Confirmation: The ISR's main goal is to schedule and confirm attendance ...

Nuvia MSO LLC

Inbound Sales Representative

Phoenix, AZ

$150K - $200K/yr

Nuvia Dental Implant Center is rapidly expanding and looking for enthusiastic Inbound Sales ... Consultation Scheduling and Confirmation: The ISR's main goal is to schedule and confirm attendance ...

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Inbound Sales Consultant information

What are the key skills and qualifications needed to thrive as an inbound sales consultant?

To thrive as an Inbound Sales Consultant, you need strong communication skills, a solid understanding of sales principles, and typically a background in business or related fields. Familiarity with CRM software like Salesforce, call center systems, and sales tracking tools is highly valuable. Active listening, problem-solving abilities, and resilience are essential soft skills that help in understanding client needs and building rapport. These skills and qualities are critical for converting leads, providing excellent customer service, and consistently meeting sales targets.

How does an inbound sales consultant typically collaborate with marketing and customer service teams?

Inbound Sales Consultants often work closely with marketing teams to understand current campaigns and tailor conversations to prospects’ interests. They also coordinate with customer service to ensure a seamless handoff for post-sale support and to address any pre-sale concerns that might arise. This collaboration helps ensure a unified customer experience and allows consultants to provide more informed, relevant solutions to potential clients. Regular meetings and shared CRM systems are common tools for facilitating this teamwork.

What does an inbound sales consultant do?

As an inbound sales consultant, your job is to answer phone calls and sell products or services to customers or to assist customers in resolving issues they are having. These duties include placing orders for customers or scheduling installation, repair, or follow up work. In addition to customer service, your responsibilities as a sales representative are to listen to the customer and try to sell them additional products or services or to upgrade their existing products or service packages.

What is the difference between Inbound Sales Consultant vs Outbound Sales Representative?

AspectInbound Sales ConsultantOutbound Sales Representative
Primary FocusResponds to inbound inquiries and nurtures leadsProactively reaches out to potential clients
Work EnvironmentCustomer service or sales teams within companiesSales teams engaging in cold calls or outreach
Required SkillsCommunication, product knowledge, customer servicePersuasion, resilience, prospecting skills
Common Industry UsageRetail, SaaS, telecommunicationsTelecommunications, insurance, B2B sales

While both roles involve sales, Inbound Sales Consultants primarily handle incoming customer inquiries and focus on converting interested leads, whereas Outbound Sales Representatives actively seek out new clients through cold calls and outreach efforts. Understanding these differences helps in choosing the right career path or job search focus.

What is an inbound sales consultant?

An Inbound Sales Consultant is a professional who responds to potential customers who have expressed interest in a company’s products or services. Rather than cold-calling, they handle inquiries that come through channels like phone, email, or online forms. Their primary responsibilities include understanding customer needs, providing product information, and guiding leads through the sales process to conversion. Inbound Sales Consultants often work closely with marketing and customer service teams to ensure a seamless customer experience.
More about Inbound Sales Consultant jobs
Who are the top companies hiring for Inbound Sales Consultant jobs? The top employers for Inbound Sales Consultant jobs are:
What job categories do people searching Inbound Sales Consultant jobs look for? The top searched job categories for Inbound Sales Consultant jobs are:
What are popular job titles related to Inbound Sales Consultant jobs? For Inbound Sales Consultant jobs, the most frequently searched job titles are:
Inbound Sales Consultant jobs near you
Infographic showing various Inbound Sales Consultant job openings in the United States as of August 2026, with employment types broken down into 80% Full Time, 19% Part Time, and 1% Contract. Highlights an 82% Physical, 1% Hybrid, and 17% Remote job distribution.

Inbound Sales Performance Leader

Express Chipping Inc

Santa Ana, CA • Remote

Full-time

Posted 26 days ago

Job description

Inbound Sales Performance Leader

Location: Remote.Candidates must be available during U.S. Pacific business hours and possess excellent spoken and written English.

Employment Type: Initial 90-Day Performance Engagement (Contract), with the opportunity to transition into a long-term role based on results. 

Help Great Salespeople Become Elite 

About TurFresh 

TurFresh is the original and most established artificial turf cleaning and maintenance company, serving homeowners and businesses across multiple states. 

For over 26 years, we’ve focused on creating cleaner, safer, more enjoyable outdoor spaces while building lasting customer relationships. Every interaction, from the first call to ongoing service, is designed to earn trust and deliver long-term value. 

We continuously improve how we sell, coach, operate, and serve by embracing AI, testing new ideas, and holding ourselves accountable. We value curiosity and a commitment to getting better every week. 

Through our TurfRescue initiative, we make regular donations to animal shelters and rescues, supporting the care of dogs and helping the organizations that protect and rehome them. 

Our sales team isn’t broken. 

They’re successful, highly coachable, and committed to continuous improvement. They voluntarily attend weekly training, embrace feedback, and actively seek coaching because they want to become exceptional at their craft. 

We’re looking for someone who shares that mindset. 

Your Mission 

Improve our inbound sales team’s conversion rate. 

Everything else, including coaching, accountability, role-playing, call reviews, AI insights, training reinforcement, and performance management, exists to accomplish that goal. 

About the Opportunity 

This role begins as an Initial 90-Day Performance Engagement because we believe leadership should be demonstrated through results, not resumes or titles. 

At the end of the engagement, the question should be simple: 

Did our sales team improve because you were here? 

If the answer is yes, we’ll want to continue building together in a long-term leadership role. 

Our Sales Model

Our business is different from most home service companies. 

  • Every customer begins as an inbound inquiry. 

  • Customers have already expressed interest before speaking with our team. 

  • Sales consultants educate, qualify, quote, and close customers entirely over the phone. 

  • Field technicians verify measurements and perform the work. They do not sell. 

  • Marketing generates demand. Sales converts demand. 

We are not trying to generate more leads. 

We are focused on converting more of the opportunities we already earn. 

What Makes This Opportunity Different

TurFresh has been in business for more than 26 years, but we don’t operate like a company that’s satisfied with the status quo. 

We’re constantly refining how we sell through AI, call analysis, operational feedback, experimentation, evolving sales playbooks, and continuous learning. 

You’ll join a company that already has a strong operating foundation, including: 

  • AI-assisted call analysis 

  • Weekly coaching reports 

  • CRM dashboards 

  • Sales scorecards 

  • Standard operating procedures 

  • Structured onboarding 

  • Weekly sales workshops 

  • KPI reporting 

We don’t expect you to arrive with a canned methodology. 

We expect you to learn our business quickly, contribute ideas, reinforce what works, challenge what doesn’t, and help us continuously improve how we coach and how we sell. 

What You’ll Do

You will: 

  • Own the daily performance of our inbound sales team. 

  • Coach sales consultants through structured one-on-one coaching. 

  • Reinforce and expand on concepts taught during weekly sales workshops. 

  • Review recorded sales conversations and AI-generated coaching insights. 

  • Conduct role-play sessions using real customer scenarios. 

  • Inspect execution to ensure coaching becomes a daily habit. 

  • Hold salespeople accountable for consistently executing our sales methodology. 

  • Improve discovery, qualification, objection handling, follow-up, and closing. 

  • Accelerate new hire development. 

  • Reduce sales-created operational issues through better qualification and documentation. 

  • Partner with Sales Operations, Marketing, and Operations to improve the customer experience. 

  • Identify opportunities to improve both individual performance and our overall sales process. 

How You’ll Be Measured

Success is measured by results, not activity. 

Primary KPI 

  • Team Conversion Rate 

Supporting KPIs 

  • Revenue per Quote 

  • Maintenance Plan Attachment Rate 

  • Sales-Created Operational Errors 

  • New Hire Ramp Time 

  • CRM Hygiene 

  • Sales Quality and Consistency 

Who Will Thrive Here

This role is for someone who enjoys owning performance. 

You believe great coaching includes reinforcement, inspection, accountability, and follow-through, not just delivering advice. 

You know how to earn the respect of talented salespeople while challenging them to continually improve. 

You’re comfortable having difficult conversations, coaching through resistance, and ensuring that training becomes consistent execution. 

You thrive in organizations that are constantly learning, testing, and improving. 

Most importantly, you measure your success by one thing: 

The measurable improvement of the people you lead. 

Experience We’re Looking For

We’re far more interested in how you’ve improved sales performance than where you’ve worked. 

The ideal candidate has successfully improved the performance of an inbound sales team by coaching better customer conversations, reinforcing consistent execution, and holding people accountable for improvement. 

You should have experience: 

  • Improving conversion rates through coaching and accountability. 

  • Reviewing recorded sales calls and identifying coaching opportunities. 

  • Conducting one-on-one coaching and structured role-playing. 

  • Reinforcing training through consistent follow-up. 

  • Using CRM data, call recordings, and performance metrics to prioritize coaching. 

  • Helping salespeople consistently execute a defined sales process. 

  • Working in an environment where inbound customer conversations, rather than outbound prospecting, drive revenue. 

Experience selling to residential consumers is preferred. More importantly, we’re looking for someone who can quickly learn our business, earn the team’s trust, and measurably improve performance. 

What Success Looks Like After 90 Days

By the end of the engagement, we expect you to have: 

  • Earned the trust and respect of the sales team. 

  • Established a consistent coaching and accountability cadence. 

  • Reinforced our training through daily execution. 

  • Improved individual sales behaviors. 

  • Begun producing measurable improvements in conversion and overall sales quality. 

  • Contributed ideas that strengthen our evolving sales process. 

If you’ve helped our salespeople improve, and the results demonstrate that impact, we’ll be excited to discuss a permanent leadership opportunity. 

Our Hiring Process

We believe performance leaders should demonstrate their ability to improve people, not simply talk about it. 

Our process includes: 

  • Recruiter interview 

  • Practical coaching exercise using real sales conversations 

  • Live coaching simulation 

  • Leadership interview 

  • Possible paid working session with our sales team 

If you’re excited by the opportunity to help great salespeople become elite, and you can prove it, we’d love to meet you. 
 
TurFresh shares a Lever recruiting platform with our sister company, Express Chipping. As a result, you may see the Express Chipping name in the application URL or automated communications. This position is exclusively with TurFresh.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.