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Inbound Call Center Agent Jobs (NOW HIRING)

Riverton Chevrolet

Call Center Agent

South Jordan, UT · On-site

$14.25 - $18.75/hr

South Jordan, UT Riverton Chevrolet located in South Jordan, UT is now hiring a Call Center Agent to handle inbound/outbound scripted calls and appointment setting for Service. You will be an ...

Riverton Chevrolet

Call Center Agent

South Jordan, UT

$14.25 - $18.75/hr

South Jordan, UT Riverton Chevrolet located in South Jordan, UT is now hiring a Call Center Agent to handle inbound/outbound scripted calls and appointment setting for Service. You will be an ...

Riverton Chevrolet

Call Center Agent

South Jordan, UT

$14.25 - $18.75/hr

South Jordan, UT Riverton Chevrolet located in South Jordan, UT is now hiring a Call Center Agent to handle inbound/outbound scripted calls and appointment setting for Service. You will be an ...

Riverton Chevrolet

Call Center Agent

South Jordan, UT

$14.25 - $18.75/hr

South Jordan, UT Riverton Chevrolet located in South Jordan, UT is now hiring a Call Center Agent to handle inbound/outbound scripted calls and appointment setting for Service. You will be an ...

Alphabe Insight

Call Center Agent

Holland, OH

$13 - $17/hr

Position Summary We are seeking a Call Center Agent to assist customers by handling inbound and outbound communications, addressing inquiries, and providing information regarding company services.

E-Solutions

Call Center Agent

South Charleston, WV

$13 - $17.25/hr

Call Center Agent Skills: Consumer customers, Sales, Calling, Bulk calling, Retaining customer ... Handle inbound and outbound retention-related calls. * Negotiate and process save/service order ...

Riverton Chevrolet

Call Center Agent

South Jordan, UT

$14.25 - $18.75/hr

South Jordan, UT Riverton Chevrolet located in South Jordan, UT is now hiring a Call Center Agent to handle inbound/outbound scripted calls and appointment setting for Service. You will be an ...

Alphabe Insight

Call Center Agent

Oklahoma City, OK

$14 - $18.25/hr

Position Summary We are seeking a Call Center Agent to assist customers by handling inbound and outbound communications, addressing inquiries, and providing information regarding company services.

Anserfone

Full Time Call Center Agent

Memphis, TN

$16/hr

Full Time Call Center Agent Immediately hiring Full Time Call Center Agents at Anserfone! Call ... We are an inbound call center only. We do not perform any outbound telemarketing or hard sales ...

Answer Mti

Full Time Call Center Agent

Atlanta, GA

$16/hr

Full Time Call Center Agent Immediately hiring Full Time Call Center Agents at AMTI! Call Center ... We are an inbound call center only. We do not perform any outbound telemarketing or hard sales ...

Alphabe Insight

Call Center Agent

Tampa, FL

$42K - $46K/yr

Handle inbound and outbound calls in a professional and courteous manner * Provide accurate information and resolve inquiries efficiently * Maintain detailed and organized records of customer ...

eClerx

Call Center Agent

Fayetteville, NC · On-site

$12.50/hr

Job Summary The Call Center Agent is responsible for providing customer support by handling inbound and/or outbound telephone calls related to products and services. This role involves answering ...

eClercx

Call Center Agent

Fayetteville, NC · On-site

$12.50/hr

Job Summary The Call Center Agent is responsible for providing customer support by handling inbound and/or outbound telephone calls related to products and services. This role involves answering ...

eClercx

Call Center Agent

Fayetteville, NC

$12.50/hr

Job Summary The Call Center Agent is responsible for providing customer support by handling inbound and/or outbound telephone calls related to products and services. This role involves answering ...

Capital NYC

Call Center Agent

Miami, FL

$33K - $50K/yr

Call Center Agent Location: Miami, FL Salary: $33,000 - $50,000 Are you ready to embark on an ... Your primary responsibility will be to handle inbound and outbound calls, assisting customers with ...

Alphabe Insight Inc

Call Center Agent

Birmingham, AL · On-site

$14 - $18.50/hr

We are hiring a customer-focused Call Center Agent to handle inbound and outbound customer calls and support account-related inquiries. Key Responsibilities: * Answer inbound calls and respond to ...

Limitless East Marketing

Call Center Agent

Phoenix, AZ

$15 - $19.50/hr

We are hiring a customer-focused Call Center Agent to handle inbound and outbound customer calls and support account-related inquiries. Key Responsibilities: * Answer inbound calls and respond to ...

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Inbound Call Center Agent information

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How much do inbound call center agent jobs pay per hour?

As of Jun 14, 2026, the average hourly pay for inbound call center agent in the United States is $16.38, according to ZipRecruiter salary data. Most workers in this role earn between $13.94 and $16.35 per hour, depending on experience, location, and employer.

What job makes $10,000 a month without a degree?

An inbound call center agent typically does not earn $10,000 a month without significant experience, high sales performance, or working in specialized industries like finance or tech support. Most entry-level roles pay lower, but top performers or those in managerial or supervisory positions can reach higher earnings. Advanced skills, certifications, and a strong sales record are often necessary to achieve such income levels in call center roles.

What are some common challenges Inbound Call Center Agents face, and how can they effectively manage them?

Inbound Call Center Agents often face challenges such as handling high call volumes, managing difficult customer interactions, and maintaining productivity during repetitive tasks. To be effective, agents benefit from strong communication and active listening skills, as well as the ability to stay calm under pressure. Regular training, supportive team structures, and clear escalation procedures help agents address these challenges and deliver positive customer experiences. Additionally, leveraging call center software and knowledge bases can streamline workflows and improve efficiency.

What is the difference between Inbound Call Center Agent vs Customer Service Representative?

AspectInbound Call Center AgentCustomer Service Representative
Primary RoleHandles incoming calls to assist customers, process orders, or resolve issuesProvides support, answers questions, and resolves customer concerns across various channels
Work EnvironmentCall centers, often in a structured, monitored settingOffices, retail locations, or remote work environments
Required SkillsCommunication, problem-solving, active listeningCommunication, empathy, multitasking
Common CertificationsCustomer service training, call center certificationsCustomer service certifications, communication courses

Both roles focus on customer interaction, but Inbound Call Center Agents primarily handle incoming calls in a call center environment, while Customer Service Representatives may work across multiple channels and settings. The skills and certifications overlap significantly, making them closely related roles in customer support.

What is an inbound call in a call center?

An inbound call in a call center refers to a customer-initiated call received by an inbound call center agent. These calls typically involve customer service, support, or inquiries, and agents use tools like CRM software to assist callers efficiently.

What are the key skills and qualifications needed to thrive as an Inbound Call Center Agent, and why are they important?

To excel as an Inbound Call Center Agent, you need strong communication skills, active listening, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center telephony systems, and ticketing platforms is commonly required. Patience, resilience under pressure, and a positive attitude are standout soft skills for handling diverse customer inquiries. These abilities ensure efficient issue resolution, enhance customer satisfaction, and contribute to overall team performance in a high-volume environment.

What are Inbound Call Center Agents?

Inbound Call Center Agents are customer service professionals who handle incoming calls from customers, clients, or potential clients. Their primary responsibilities include assisting with inquiries, resolving issues, providing product or service information, and ensuring customer satisfaction. Unlike outbound agents, who make calls to customers, inbound agents primarily receive and respond to calls. They often work in various industries such as telecommunications, banking, healthcare, and retail. Strong communication, problem-solving skills, and the ability to remain calm under pressure are essential for this role.

What does an inbound call centre agent do?

An inbound call centre agent handles incoming calls from customers to provide support, answer questions, process orders, or resolve issues. They use communication skills and may utilize customer relationship management (CRM) software to document interactions and ensure customer satisfaction.

What Does an Inbound Call Center Agent Do?

An inbound call center agent handles incoming calls from customers. In this job, your responsibilities are to receive calls at the call center from customers and answer questions, receive complaints, or troubleshoot. You troubleshoot both product or service issues with the customer to attempt to find a resolution. In this role, you are highly focused on customer service. Your duties can include obtaining customer information over the phone, explaining policies and products to customers, and determining a customer’s eligibility for certain programs or resolutions. Additionally, you may be responsible for maintaining communication equipment, tracking customer interactions, and meeting company standards in customer relations.

What is inbound salary?

The salary for an inbound call center agent typically ranges from $25,000 to $45,000 annually, depending on experience, location, and employer. Many positions offer hourly wages, often between $12 and $20 per hour, with opportunities for bonuses or commissions based on performance. Skills in communication and customer service are essential for earning potential in this role.
More about Inbound Call Center Agent jobs
What cities are hiring for Inbound Call Center Agent jobs? Cities with the most Inbound Call Center Agent job openings:
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Inbound Call Center Agent jobs near you
Infographic showing various Inbound Call Center Agent job openings in the United States as of June 2026, with employment types broken down into 2% Locum Tenens, 95% Full Time, 1% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $34,067 per year, or $16.4 per hour.

Call Center Agent

Riverton Chevrolet

South Jordan, UT • On-site

$14.25 - $18.75/hr

Full-time

Posted 18 days ago

Job description

Call Center Agent*
South Jordan, UT
Job description
Riverton Chevrolet located in South Jordan, UT is now hiring a Call Center Agent to handle inbound/outbound scripted calls and appointment setting for Service. You will be an integral part in helping drive traffic to the dealership. Call center experience is required. Immediate training and ongoing support are provided. If you consider yourself a "go-getter" we want to hear from you! Please apply!
Job Responsibilities
  • Handling both inbound and outbound scripted calls to current Riverton Chevrolet customers
  • Answering customer questions and addressing concerns with honesty and accuracy
  • Updating CRM with customer information

Qualifications/Requirements
  • Confident and professional phone manner
  • Strong record of positive customer satisfaction results
  • Self-motivated, persuasive, and upbeat personality is a MUST!
  • Coachable and trainable
  • Must be flexible and able to work between the hours of 7:00 AM to 6:00 PM

Additional Information
Pay is hourly base pay + bonuses + benefits + paid training and more
Closing Remarks
Riverton Chevy is a family owned company and is well known for having the highest paid BDC in all of Utah. We hire good people, and train the talent. If you have experience with calls and want to work at a company that pays well, and treats you like a person instead of a number, then you should apply.

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