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Inbound Call Center Agent Jobs (NOW HIRING)

Call Center Agent

South Jordan, UT · On-site

$14.25 - $18.75/hr

South Jordan, UT Riverton Chevrolet located in South Jordan, UT is now hiring a Call Center Agent to handle inbound/outbound scripted calls and appointment setting for Service. You will be an ...

Call Center Agent

South Jordan, UT · On-site

$14.25 - $18.75/hr

South Jordan, UT Riverton Chevrolet located in South Jordan, UT is now hiring a Call Center Agent to handle inbound/outbound scripted calls and appointment setting for Service. You will be an ...

Call Center Agent

Cincinnati, OH · On-site

$14.50 - $19/hr

Call Center Agent Welcome to Mark Rink, where creativity meets strategy, and marketing magic ... Handle inbound and outbound customer calls professionally and efficiently. * Provide accurate ...

Call Center Agent

South Jordan, UT · On-site

$14.25 - $18.75/hr

Call Center Agent Riverton Chevrolet located in South Jordan, UT is now hiring a Call Center Agent to handle inbound/outbound scripted calls and appointment setting for Service. You will be an ...

Call Center Agent

South Jordan, UT · On-site

$14.25 - $18.75/hr

South Jordan, UT Riverton Chevrolet located in South Jordan, UT is now hiring a Call Center Agent to handle inbound/outbound scripted calls and appointment setting for Service. You will be an ...

Full Time Call Center Agent

Atlanta, GA · On-site

$16/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Full Time Call Center Agent Immediately hiring Full Time Call Center Agents at AMTI! Call Center ... We are an inbound call center only. We do not perform any outbound telemarketing or hard sales ...

New

CALL CENTER AGENT

Amarillo, TX · On-site

$13.75 - $18/hr

The Call Center Agent may handle a high volume of inbound or outbound calls or both and should seek to create a positive experience for each caller. They will listen to clients to understand the ...

Call Center Agent

Bay City, MI

$13.75 - $18.25/hr

Call Center Agent Location: Bay City, MI, 48708 Job Overview We are seeking a motivated and ... The ideal candidate will be responsible for handling inbound and outbound calls, providing ...

Call Center Agent

Boston, MA · On-site

$16.25 - $21.50/hr

Call Center Agent At Limitless East Marketing, we redefine possibilities through innovative, data ... inbound and outbound calls with professionalism and efficiency. The ideal candidate will possess ...

New

Call Center Agent

Dallas, TX · On-site

$15 - $19.50/hr

Call Center Agent Swift7 Consultants is seeking a motivated and detail-oriented Call Center Agent ... Handle inbound and outbound customer calls in a professional manner * Provide clear and accurate ...

Call Center Agent

Bay City, MI · On-site

$14 - $18.25/hr

Call Center Agent Location: Bay City, MI, 48708 Job Overview We are seeking a motivated and ... The ideal candidate will be responsible for handling inbound and outbound calls, providing ...

Call Center Agent

Miami, FL · On-site

$33K - $50K/yr

Call Center Agent Location: Miami, FL Salary: $33,000 - $50,000 Are you ready to embark on an ... Your primary responsibility will be to handle inbound and outbound calls, assisting customers with ...

Call Center Agent

Tampa, FL · On-site

$42K - $46K/yr

Handle inbound and outbound calls in a professional and courteous manner * Provide accurate information and resolve inquiries efficiently * Maintain detailed and organized records of customer ...

We are seeking a dedicated and motivated Call Center Agent to join our dynamic customer service ... Handle inbound and outbound customer calls professionally and efficiently * Address customer ...

Call Center Agent

Alpharetta, GA · On-site

$14.75 - $19.25/hr

  • Medical

  • PTO

Call Center Agent We are seeking a professional and customer-focused Call Center Agent to handle inbound and outbound customer calls, resolve inquiries, provide product and service information, and ...

Call Center Agent

Cincinnati, OH · On-site

$14.50 - $19/hr

As a Call Center Agent, you will be the first point of contact for our customers, providing ... Handle inbound and outbound customer calls professionally and efficiently. * Provide accurate ...

Call Center Agent

Cincinnati, OH

$14.50 - $19/hr

As a Call Center Agent, you will be the first point of contact for our customers, providing ... Handle inbound and outbound customer calls professionally and efficiently. * Provide accurate ...

Call Center Agent

Birmingham, AL

$14 - $18.50/hr

We are hiring a customer-focused Call Center Agent to handle inbound and outbound customer calls and support account-related inquiries. Key Responsibilities: * Answer inbound calls and respond to ...

Call Center Agent

Columbus, OH · On-site

$14.50 - $19/hr

We are hiring a customer-focused Call Center Agent to handle inbound and outbound customer calls and support account-related inquiries. Key Responsibilities: * Answer inbound calls and respond to ...

Showing results 21-40

Inbound Call Center Agent information

See salary details

$11

$16

$28

How much do inbound call center agent jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for inbound call center agent in the United States is $16.38, according to ZipRecruiter salary data. Most workers in this role earn between $13.94 and $16.35 per hour, depending on experience, location, and employer.

What is an inbound call center agent?

Inbound Call Center Agents are customer service professionals who handle incoming calls from customers, clients, or potential clients. Their primary responsibilities include assisting with inquiries, resolving issues, providing product or service information, and ensuring customer satisfaction. Unlike outbound agents, who make calls to customers, inbound agents primarily receive and respond to calls. They often work in various industries such as telecommunications, banking, healthcare, and retail. Strong communication, problem-solving skills, and the ability to remain calm under pressure are essential for this role.

What does an inbound call center agent do?

An inbound call center agent handles incoming calls from customers. In this job, your responsibilities are to receive calls at the call center from customers and answer questions, receive complaints, or troubleshoot. You troubleshoot both product or service issues with the customer to attempt to find a resolution. In this role, you are highly focused on customer service. Your duties can include obtaining customer information over the phone, explaining policies and products to customers, and determining a customer’s eligibility for certain programs or resolutions. Additionally, you may be responsible for maintaining communication equipment, tracking customer interactions, and meeting company standards in customer relations.

What are some common challenges inbound call center agents face, and how can they effectively manage them?

Inbound Call Center Agents often face challenges such as handling high call volumes, managing difficult customer interactions, and maintaining productivity during repetitive tasks. To be effective, agents benefit from strong communication and active listening skills, as well as the ability to stay calm under pressure. Regular training, supportive team structures, and clear escalation procedures help agents address these challenges and deliver positive customer experiences. Additionally, leveraging call center software and knowledge bases can streamline workflows and improve efficiency.

What is the difference between Inbound Call Center Agent vs Customer Service Representative?

AspectInbound Call Center AgentCustomer Service Representative
Primary RoleHandles incoming calls to assist customers, process orders, or resolve issuesProvides support, answers questions, and resolves customer concerns across various channels
Work EnvironmentCall centers, often in a structured, monitored settingOffices, retail locations, or remote work environments
Required SkillsCommunication, problem-solving, active listeningCommunication, empathy, multitasking
Common CertificationsCustomer service training, call center certificationsCustomer service certifications, communication courses

Both roles focus on customer interaction, but Inbound Call Center Agents primarily handle incoming calls in a call center environment, while Customer Service Representatives may work across multiple channels and settings. The skills and certifications overlap significantly, making them closely related roles in customer support.

How do I become an inbound call center agent with no experience?

To become an inbound call center agent with no experience, focus on developing strong communication and customer service skills, which can be gained through online courses or volunteering. Many employers offer on-the-job training, so a high school diploma or equivalent is often sufficient to start, and familiarity with basic computer skills is helpful.

What cities are hiring for Inbound Call Center Agent jobs?

Cities with the most Inbound Call Center Agent job openings:

Who are the top companies hiring for Inbound Call Center Agent jobs?

The top employers for Inbound Call Center Agent jobs are:

What states have the most Inbound Call Center Agent jobs?

States with the most job openings for Inbound Call Center Agent jobs include:

Infographic showing various Inbound Call Center Agent job openings in the United States as of August 2026, with employment types broken down into 2% As Needed, 78% Full Time, 18% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $34,067 per year, or $16.4 per hour.

Call Center Agent

Riverton Chevrolet

South Jordan, UT • On-site

$14.25 - $18.75/hr

Full-time

Re-posted 19 days ago


Job description

Call Center Agent*South Jordan, UT
Job description

Riverton Chevrolet located in South Jordan, UT is now hiring a Call Center Agent to handle inbound/outbound scripted calls and appointment setting for Service. You will be an integral part in helping drive traffic to the dealership. Call center experience is required. Immediate training and ongoing support are provided. If you consider yourself a "go-getter" we want to hear from you! Please apply!
Job Responsibilities

  • Handling both inbound and outbound scripted calls to current Riverton Chevrolet customers

  • Answering customer questions and addressing concerns with honesty and accuracy

  • Updating CRM with customer information

Qualifications/Requirements

  • Confident and professional phone manner

  • Strong record of positive customer satisfaction results

  • Self-motivated, persuasive, and upbeat personality is a MUST!

  • Coachable and trainable

  • Must be flexible and able to work between the hours of 7:00 AM to 6:00 PM

Additional Information
Pay is hourly base pay + bonuses + benefits + paid training and more

Closing Remarks

Riverton Chevy is a family owned company and is well known for having the highest paid BDC in all of Utah. We hire good people, and train the talent. If you have experience with calls and want to work at a company that pays well, and treats you like a person instead of a number, then you should apply.