Call Center Agent
$14 - $18.50/hr
$14 - $18.50/hr
Columbus, OH · On-site
$14 - $18.50/hr
$14 - $18.50/hr
Columbus, OH · Remote
$19 - $19.20/hr
$15.75 - $21.25/hr
$15.25 - $20.50/hr
$15 - $19/hr
Dublin, OH · On-site
$15 - $19/hr
Columbus, OH · On-site
$20 - $27.80/hr
Columbus, OH · On-site
$15 - $18.75/hr
There are no specific academic qualifications necessary to become an inbound call center agent, although generally you must have received a high school diploma or GED. This job is much more focused on the skills necessary to be effective in the role. An inbound call center technician must have impeccable customer service abilities; nearly the entirety of the job is centered on customer service. You must also have exceptional communication skills, as you are frequently interacting with customers over the phone. Additionally, you need to be able to retain a vast amount of information regarding a company’s product or service, possess a strong attention to detail, and have a friendly and positive attitude.
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