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Immigration Customer Service Jobs (NOW HIRING)

ZF Group

Customer Service Representative

Marshall, IL · On-site

$60K - $85K/yr

Customer Service Representative About the Team As a Customer Service Representative at ZF, you will ... This role also does not include any immigration-related support, including-but not limited to-being ...

ZF

Customer Service Representative

Marshall, IL

$60K - $85K/yr

Customer Service Representative About the Team As a Customer Service Representative at ZF, you will ... This role also does not include any immigration-related support, including-but not limited to-being ...

Minami Tamaki

Immigration Paralegal

San Jose, CA · On-site

$57K - $71K/yr

Immigration Paralegal Our client's needs continue to grow! We are seeking a paralegal with 1 - 4 ... Ideal qualifications: · Detail-oriented · Strong customer service skills · Ability to prioritize ...

Minami Tamaki

Immigration Paralegal

Alameda, CA · On-site

$57K - $71K/yr

Immigration Paralegal Our client's needs continue to grow! We are seeking a paralegal with 1 - 4 ... Ideal qualifications: · Detail-oriented · Strong customer service skills · Ability to prioritize ...

Minami Tamaki

Immigration Paralegal

Sonoma, CA · On-site

$57K - $71K/yr

Immigration Paralegal Our client's needs continue to grow! We are seeking a paralegal with 1 - 4 ... Ideal qualifications: · Detail-oriented · Strong customer service skills · Ability to prioritize ...

Minami Tamaki

Immigration Paralegal

Hayward, CA · On-site

$57K - $71K/yr

Immigration Paralegal Our client's needs continue to grow! We are seeking a paralegal with 1 - 4 ... Ideal qualifications: · Detail-oriented · Strong customer service skills · Ability to prioritize ...

Minami Tamaki

Immigration Paralegal

Fremont, CA · On-site

$57K - $71K/yr

Immigration Paralegal Our client's needs continue to grow! We are seeking a paralegal with 1 - 4 ... Ideal qualifications: · Detail-oriented · Strong customer service skills · Ability to prioritize ...

Minami Tamaki

Immigration Paralegal

Santa Clara, CA · On-site

$57K - $71K/yr

Immigration Paralegal Our client's needs continue to grow! We are seeking a paralegal with 1 - 4 ... Ideal qualifications: · Detail-oriented · Strong customer service skills · Ability to prioritize ...

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Immigration Customer Service information

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$26

How much do immigration customer service jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for immigration customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is an immigration customer service?

An Immigration Customer Service job involves assisting individuals with inquiries related to visa applications, immigration forms, residency requirements, and other immigration processes. Representatives provide information, answer questions, and guide applicants through procedures while ensuring compliance with immigration laws. They may work for government agencies, legal firms, or private organizations that offer immigration support. Strong communication skills, attention to detail, and knowledge of immigration policies are essential for this role.

What are the typical daily responsibilities for someone working in immigration customer service?

In an Immigration Customer Service role, your daily duties often include responding to inquiries from clients about visa and residency applications, reviewing and verifying documentation, and assisting with the completion and submission of required forms. You may also provide updates on case statuses, coordinate closely with immigration officers or lawyers, and help resolve any issues or delays in the application process. The job requires staying current with changing policies and regulations to provide accurate information and support. Teamwork and collaboration are key, as you may work closely with both internal colleagues and external agencies to ensure clients receive reliable and timely assistance.

What are the key skills and qualifications needed to thrive in immigration customer service, and why are they important?

To succeed in Immigration Customer Service, you need strong communication skills, attention to detail, and a solid understanding of immigration processes and regulations, often supported by relevant education such as a diploma or degree. Familiarity with case management software, government databases, and document verification systems is highly beneficial. Exceptional interpersonal skills, patience, and cultural sensitivity help you excel in assisting clients from diverse backgrounds. These competencies are crucial for accurately guiding applicants, handling sensitive situations, and ensuring a smooth and compliant immigration experience.

What qualifications do I need to work in immigration customer service?

To work in immigration customer service, candidates typically need a high school diploma or equivalent, strong communication and interpersonal skills, and knowledge of immigration policies and procedures. Some roles may require prior experience in customer service or familiarity with case management software. Certifications in immigration law or related fields can be advantageous.
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Immigration Customer Service jobs near you
Infographic showing various Immigration Customer Service job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Customer Service Representative | Technical Support

Customer Operations

North Canton, OH

$20 - $25.25/hr

Full-time

Re-posted 23 days ago

Job description

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

Start Date: October 23rd, 2026

100% on-site 

Training Schedule: 10:00am-7:00pm Sunday-Thursday

Schedules After Training: All schedules 2nd shift working minimum one weekend day and start times ranging between 1:00pm and 3:00pm

Are you positive and proactive with a passion for helping people? Do you enjoy active listening and solving problems? Are you tech-savvy and love to multi-task? Then you’ll thrive as a professional Customer Service Representative at Spectrum. Customer Service Representatives are vital to our mission, taking inbound calls and providing support that strengthens connections between Spectrum and our residential customers.


As a Customer Service Rep with a focus on Internet and Voice Repair, you'll provide customer support by phone, troubleshoot internet and phone technical issues, and handle basic billing inquiries and payments. Every day, your work will connect people in ways that matter and make a positive impact on our subscribers and the company.

WHAT OUR CUSTOMER SERVICE REPRESENTATIVES ENJOY MOST

  • Continuously learning and turning that knowledge into customer service wins
  • Uncovering customers needs, creating solutions, and resolving problems
  • Making a positive impression on customers through a best-in-class experience
  • Representing a Fortune 100 company with professionalism and courtesy
  • Working in an open, friendly environment with a supportive, energetic team
     

We are a large organization operating 24/7 bustling call centers offering a variety of shifts. With your customer-centric mentality and a variety of tools and resources, you’ll overcome challenges and get services running smoothly. Be prepared to manage tough feedback from clients and convey a strong understanding of Spectrum services. If you’d enjoy this type of dynamic job, we want to hear from you.


WHAT YOU’LL BRING TO SPECTRUM

Required Qualifications

  • Education: High school diploma or equivalent
  • Schedule: Ability to work a variety of schedules including nights, weekends, and holidays
  • Language: Ability to read, write, speak and understand English

Preferred Qualifications

  • Experience: 6+ months of customer service or related experience; 6+ months of basic technical support experience; 6+ months of heavy volume phone experience; 6+ months working with computers and software applications
  • Technical Skills: MS Office, computer skills, typing
  • Skills: Communication, organization, time management, customer service
  • Abilities: Dependable, problem-solving, professional, positive, proactive, multi-tasking, resilient

#LI-DO1
CRP114 2026-80665 2026
Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.
A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
The base pay for this position generally is between $20.00 and $25.25. The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses.
Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.

Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
Qualifications:

WHAT YOU’LL BRING TO SPECTRUM

Required Qualifications

  • Education: High school diploma or equivalent
  • Schedule: Ability to work a variety of schedules including nights, weekends, and holidays
  • Language: Ability to read, write, speak and understand English

Preferred Qualifications

  • Experience: 6+ months of customer service or related experience; 6+ months of basic technical support experience; 6+ months of heavy volume phone experience; 6+ months working with computers and software applications
  • Technical Skills: MS Office, computer skills, typing
  • Skills: Communication, organization, time management, customer service
  • Abilities: Dependable, problem-solving, professional, positive, proactive, multi-tasking, resilient
Employment Type: Full Time

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