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Immigration Customer Service Jobs (NOW HIRING)

FieldCore

Immigration Analyst II (Cambridge)

Cambridge, MA · On-site

$62K - $72K/yr

Job Summary The Immigration Analyst II will be a strategic partner to Professionals, Managers and ... Strong interpersonal, organizational, customer service, verbal, and written communication skills

IPL (Indiana)

Immigration Specialist

Arlington, VA

$87K - $104K/yr

Review and approve invoices from our immigration service providers. * Collaborate cross ... customers, suppliers, contractors, and the communities in which we live and work. All qualified ...

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How much do immigration customer service jobs pay per hour?

As of Jul 6, 2026, the average hourly pay for immigration customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Immigration Customer Service position, and why are they important?

To succeed in Immigration Customer Service, you need strong communication skills, attention to detail, and a solid understanding of immigration processes and regulations, often supported by relevant education such as a diploma or degree. Familiarity with case management software, government databases, and document verification systems is highly beneficial. Exceptional interpersonal skills, patience, and cultural sensitivity help you excel in assisting clients from diverse backgrounds. These competencies are crucial for accurately guiding applicants, handling sensitive situations, and ensuring a smooth and compliant immigration experience.

How much do USCIS agents make?

U.S. Citizenship and Immigration Services (USCIS) agents, also known as immigration officers, typically earn between $50,000 and $80,000 annually, depending on experience and location. They often require background checks and security clearances and work in government offices handling immigration applications and enforcement tasks.

Does USCIS offer remote work options?

Immigration Customer Service roles at USCIS are typically performed onsite at government offices, but some positions may offer remote or telework options depending on agency policies and operational needs. Candidates should review specific job postings for details on remote work availability and requirements such as security clearances or specialized training.

What are the typical daily responsibilities for someone working in Immigration Customer Service?

In an Immigration Customer Service role, your daily duties often include responding to inquiries from clients about visa and residency applications, reviewing and verifying documentation, and assisting with the completion and submission of required forms. You may also provide updates on case statuses, coordinate closely with immigration officers or lawyers, and help resolve any issues or delays in the application process. The job requires staying current with changing policies and regulations to provide accurate information and support. Teamwork and collaboration are key, as you may work closely with both internal colleagues and external agencies to ensure clients receive reliable and timely assistance.

What are the highest paid customer service jobs?

In customer service, roles such as customer service managers, technical support managers, and call center directors tend to have the highest salaries, often exceeding $70,000 annually. These positions typically require leadership skills, industry experience, and sometimes specialized certifications, with higher pay found in industries like technology, finance, and healthcare.

What is an Immigration Customer Service job?

An Immigration Customer Service job involves assisting individuals with inquiries related to visa applications, immigration forms, residency requirements, and other immigration processes. Representatives provide information, answer questions, and guide applicants through procedures while ensuring compliance with immigration laws. They may work for government agencies, legal firms, or private organizations that offer immigration support. Strong communication skills, attention to detail, and knowledge of immigration policies are essential for this role.

What does an immigration receptionist do?

An immigration receptionist greets visitors, answers phone calls, and manages appointments in an immigration office. They handle basic inquiries, direct clients to appropriate staff, and maintain office organization, often using office software and having knowledge of immigration procedures.
More about Immigration Customer Service jobs
What cities are hiring for Immigration Customer Service jobs? Cities with the most Immigration Customer Service job openings:
What are the most commonly searched types of Immigration Customer Service jobs? The most popular types of Immigration Customer Service jobs are:
What states have the most Immigration Customer Service jobs? States with the most job openings for Immigration Customer Service jobs include:
What job categories do people searching Immigration Customer Service jobs look for? The top searched job categories for Immigration Customer Service jobs are:
Immigration Customer Service jobs near you
Infographic showing various Immigration Customer Service job openings in the United States as of July 2026, with employment types broken down into 78% Full Time, 20% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Immigration Attorney - EOIR

The United Firm | La Liga Defensora, APC

San Antonio, TX • On-site

$80K - $120K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 20 days ago

Job description

At The United Firm, we're passionate about protecting our clients' rights, and it shows in our results. We have a history of success built on lasting relationships that produce results with outstanding value for our clients. We're looking for an admitted attorney, for an extremely promising EOIR Associate Attorney position within a premier law firm with a lot of room for growth. This is an excellent opportunity for a dedicated Associate Attorney to gain valuable experience and further their career with an established firm in the San Antonio Area. As the EOIR Attorney, you will report to the Managing Attorney, you will also manage your caseload, as well as client interaction, and can collaborate with our wonderful Immigration team of attorneys and legal assistants.

This is a Hybrid position requiring in-person court appearances

Responsibilities

  • Represent non-detained and detained individuals in removal proceedings the Immigration Court, USCIS, and Board of Immigration Appeals
  • Prepare defensive immigration applications, including I-589, 42A, 42B, I-485, SIJS, and PD requests
  • Review immigration applications USCIS filings, such as I-130, I-601A, and U-Visa
  • Meet with clients to determine necessary strategy and provide analysis
  • Manage team of paralegals to meet customer service expectations
  • Prepare and submitting legal briefs for a variety of immigration cases

Qualifications

  • No experience necessary; comprehensive training provided.
  • A team player who is open to helping, strategizing, and working with your fellow associates
  • Bilingual (English/Spanish) preferred, but not required
  • Interpersonal skills of the highest caliber
  • Record of moving legal cases forward and an ability to manage a caseload
  • Experience with Family-Based Petitions, Humanitarian, EOIR, Detained, Citizenship, and other USCIS applications
  • Experience with Case Management Software is preferred

Pay Range:$80k-120k USD DOE

Here at The United Firm, we offer medical, dental, and vision insurance. We have a great compensation package including a 401(k) plan. Some perks include catered lunches, complimentary parking, paid time off, and more! Come be a part of our growing firm and its opportunities for career development. You will learn and develop alongside a team of professionals with a focus on excellence in the legal industry.

The United Firm, APC is an equal employment opportunity employer, and we welcome everyone regardless of their race, color, religion, sex, sexual orientation, national origin, age, disability, veteran status or genetics. We're dedicated to providing an inclusive, open, and diverse work environment.

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