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Immigration Customer Service Jobs (NOW HIRING)

Konare Law

Immigration Paralegal

Coral Gables, FL

$25/hr

  • Medical

  • Dental

  • Vision

  • Retirement

... immigration challenges. We focus on understanding each client's unique story while providing high ... Candidate must have excellent customer service skills. * Candidate should have the willingness to ...

THE AGUIRRE LAW FIRM, APC

Immigration Paralegal

Los Angeles, CA · On-site

$25 - $35/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... customer service skills required - Ability to type at least 45 wpm - Knowledge of Adobe Acrobat, MS Word, Excel, MS Outlook, internet proficient - Ability to occasionally lift large case files of an ...

THE AGUIRRE LAW FIRM, APC

Immigration Paralegal

Los Angeles, CA · On-site

$25 - $35/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... customer service skills required - Ability to type at least 45 wpm - Knowledge of Adobe Acrobat, MS Word, Excel, MS Outlook, internet proficient - Ability to occasionally lift large case files of an ...

THE AGUIRRE LAW FIRM, APC

Immigration Paralegal

Los Angeles, CA · On-site

$25 - $35/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... customer service skills required - Ability to type at least 45 wpm - Knowledge of Adobe Acrobat, MS Word, Excel, MS Outlook, internet proficient - Ability to occasionally lift large case files of an ...

Konare Law

Immigration Paralegal

Coral Gables, FL · On-site

$25/hr

  • Medical

  • Dental

  • Vision

  • Retirement

... immigration challenges. We focus on understanding each client's unique story while providing high ... Candidate must have excellent customer service skills. * Candidate should have the willingness to ...

Konare Law

Immigration Paralegal

Coral Gables, FL · On-site

$25/hr

  • Medical

  • Dental

  • Vision

  • Retirement

... immigration challenges. We focus on understanding each client's unique story while providing high ... Candidate must have excellent customer service skills. * Candidate should have the willingness to ...

Jobot

Immigration Attorney

Denver, CO

$95K - $125K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

Building and maintaining strong relationships with clients through excellent customer service. Qualifications: The ideal candidate for the Permanent Immigration Attorney position should possess the ...

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Immigration Customer Service information

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How much do immigration customer service jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for immigration customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in immigration customer service, and why are they important?

To succeed in Immigration Customer Service, you need strong communication skills, attention to detail, and a solid understanding of immigration processes and regulations, often supported by relevant education such as a diploma or degree. Familiarity with case management software, government databases, and document verification systems is highly beneficial. Exceptional interpersonal skills, patience, and cultural sensitivity help you excel in assisting clients from diverse backgrounds. These competencies are crucial for accurately guiding applicants, handling sensitive situations, and ensuring a smooth and compliant immigration experience.

What are the typical daily responsibilities for someone working in immigration customer service?

In an Immigration Customer Service role, your daily duties often include responding to inquiries from clients about visa and residency applications, reviewing and verifying documentation, and assisting with the completion and submission of required forms. You may also provide updates on case statuses, coordinate closely with immigration officers or lawyers, and help resolve any issues or delays in the application process. The job requires staying current with changing policies and regulations to provide accurate information and support. Teamwork and collaboration are key, as you may work closely with both internal colleagues and external agencies to ensure clients receive reliable and timely assistance.

What is an immigration customer service?

An Immigration Customer Service job involves assisting individuals with inquiries related to visa applications, immigration forms, residency requirements, and other immigration processes. Representatives provide information, answer questions, and guide applicants through procedures while ensuring compliance with immigration laws. They may work for government agencies, legal firms, or private organizations that offer immigration support. Strong communication skills, attention to detail, and knowledge of immigration policies are essential for this role.

What qualifications do I need to work in immigration customer service?

To work in immigration customer service, candidates typically need a high school diploma or equivalent, strong communication and interpersonal skills, and knowledge of immigration policies and procedures. Some roles may require prior experience in customer service or familiarity with case management software. Additional certifications in immigration law or related fields can be beneficial.
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Immigration Customer Service jobs near you
Infographic showing various Immigration Customer Service job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Customer Service Representative | Technical Support

Customer Operations

El Paso, TX

Full-time

Posted 14 days ago

Job description

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

Are you a tech-savvy problem solver? Do you have the patience to help customers and a knack for providing friendly service? Are you great at multitasking and communicating? Then working as a professional Customer Service Representative at Spectrum may be right for you.


WHAT OUR CUSTOMER SERVICE REPRESENTATIVES ENJOY MOST

  • Learning about our core TV products, services, and billing processes to provide knowledgeable and timely customer service
  • Representing a Fortune 100 company and being the voice of Spectrum
  • Troubleshooting and resolving technical issues related to cable and video services
  • Interacting with customers through inbound phone calls to resolve a variety of topics, including billing questions, account updates, subscriber challenges, and more
  • Resolving TV inquiries while creating best-in-class customer experiences
  • Working in an open, friendly environment with a supportive, energetic team

We’re a large organization with bustling 24/7 call centers offering a variety of shifts. During your shift, you will find yourself in the office answering calls, resolving issues, navigating computer systems, and learning a lot about our business. If you enjoy talking to people and fast-paced work, you’ll thrive inside our customer service environment.


WHAT YOU’LL BRING TO SPECTRUM
Required Qualifications

  • Education: High school diploma or equivalent
  • Schedule: Ability to work a variety of schedules including nights, weekends, and holidays
  • Language: Ability to read, write, speak and understand English

Preferred Qualifications

  • Experience: 6+ months of customer service experience; 1+ year working with computers and software applications; 6+ months of heavy volume phone experience in customer service or a call center
  • Technical Skills: MS Office, computer skills, typing
  • Skills: Communication, organization, time management, multi-tasking, customer service
  • Abilities: Dependable, professional, solution-oriented, results-driven, resilient

#LI-JC3
CRP113 2026-78351 2026
Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.
A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.

Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
Qualifications:

WHAT YOU’LL BRING TO SPECTRUM
Required Qualifications

  • Education: High school diploma or equivalent
  • Schedule: Ability to work a variety of schedules including nights, weekends, and holidays
  • Language: Ability to read, write, speak and understand English

Preferred Qualifications

  • Experience: 6+ months of customer service experience; 1+ year working with computers and software applications; 6+ months of heavy volume phone experience in customer service or a call center
  • Technical Skills: MS Office, computer skills, typing
  • Skills: Communication, organization, time management, multi-tasking, customer service
  • Abilities: Dependable, professional, solution-oriented, results-driven, resilient
Employment Type: Full Time

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