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Immigration Customer Service Jobs (NOW HIRING)

Akerman

Immigration Coordinator

Miami, FL · On-site

Customer service and marketing skills are a plus. A High School Diploma is required; Bachelor's Degree preferred. Prior immigration experience and/or law firm experience is desired. Candidates must ...

FieldCore

Immigration Analyst II

Houston, TX · Remote

$75K - $90K/yr

Job Summary The Immigration Analyst II will be a strategic partner to Professionals, Managers and ... Strong interpersonal, organizational, customer service, verbal, and written communication skills

FieldCore

Immigration Analyst II

Houston, TX · On-site +1

$75K - $90K/yr

Job Summary The Immigration Analyst II will be a strategic partner to Professionals, Managers and ... Strong interpersonal, organizational, customer service, verbal, and written communication skills

FieldCore

Immigration Analyst II

Houston, TX · On-site +1

$75K - $90K/yr

Job Summary The Immigration Analyst II will be a strategic partner to Professionals, Managers and ... Strong interpersonal, organizational, customer service, verbal, and written communication skills

FieldCore

Immigration Analyst II

Atlanta, GA · Remote

$75K - $90K/yr

Job Summary The Immigration Analyst II will be a strategic partner to Professionals, Managers and ... Strong interpersonal, organizational, customer service, verbal, and written communication skills

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Immigration Customer Service information

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How much do immigration customer service jobs pay per hour?

As of Jul 6, 2026, the average hourly pay for immigration customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Immigration Customer Service position, and why are they important?

To succeed in Immigration Customer Service, you need strong communication skills, attention to detail, and a solid understanding of immigration processes and regulations, often supported by relevant education such as a diploma or degree. Familiarity with case management software, government databases, and document verification systems is highly beneficial. Exceptional interpersonal skills, patience, and cultural sensitivity help you excel in assisting clients from diverse backgrounds. These competencies are crucial for accurately guiding applicants, handling sensitive situations, and ensuring a smooth and compliant immigration experience.

How much do USCIS agents make?

U.S. Citizenship and Immigration Services (USCIS) agents, also known as immigration officers, typically earn between $50,000 and $80,000 annually, depending on experience and location. They often require background checks and security clearances and work in government offices handling immigration applications and enforcement tasks.

Does USCIS offer remote work options?

Immigration Customer Service roles at USCIS are typically performed onsite at government offices, but some positions may offer remote or telework options depending on agency policies and operational needs. Candidates should review specific job postings for details on remote work availability and requirements such as security clearances or specialized training.

What are the typical daily responsibilities for someone working in Immigration Customer Service?

In an Immigration Customer Service role, your daily duties often include responding to inquiries from clients about visa and residency applications, reviewing and verifying documentation, and assisting with the completion and submission of required forms. You may also provide updates on case statuses, coordinate closely with immigration officers or lawyers, and help resolve any issues or delays in the application process. The job requires staying current with changing policies and regulations to provide accurate information and support. Teamwork and collaboration are key, as you may work closely with both internal colleagues and external agencies to ensure clients receive reliable and timely assistance.

What are the highest paid customer service jobs?

In customer service, roles such as customer service managers, technical support managers, and call center directors tend to have the highest salaries, often exceeding $70,000 annually. These positions typically require leadership skills, industry experience, and sometimes specialized certifications, with higher pay found in industries like technology, finance, and healthcare.

What is an Immigration Customer Service job?

An Immigration Customer Service job involves assisting individuals with inquiries related to visa applications, immigration forms, residency requirements, and other immigration processes. Representatives provide information, answer questions, and guide applicants through procedures while ensuring compliance with immigration laws. They may work for government agencies, legal firms, or private organizations that offer immigration support. Strong communication skills, attention to detail, and knowledge of immigration policies are essential for this role.

What does an immigration receptionist do?

An immigration receptionist greets visitors, answers phone calls, and manages appointments in an immigration office. They handle basic inquiries, direct clients to appropriate staff, and maintain office organization, often using office software and having knowledge of immigration procedures.
More about Immigration Customer Service jobs
What cities are hiring for Immigration Customer Service jobs? Cities with the most Immigration Customer Service job openings:
What are the most commonly searched types of Immigration Customer Service jobs? The most popular types of Immigration Customer Service jobs are:
What states have the most Immigration Customer Service jobs? States with the most job openings for Immigration Customer Service jobs include:
What job categories do people searching Immigration Customer Service jobs look for? The top searched job categories for Immigration Customer Service jobs are:
Immigration Customer Service jobs near you
Infographic showing various Immigration Customer Service job openings in the United States as of June 2026, with employment types broken down into 97% Full Time, and 3% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.
Paralegal - Corporate Immigration

Paralegal - Corporate Immigration

Immigration Law Firm

Washington, DC • On-site

$60K - $75K/yr

Full-time

Medical, Dental, Vision, Life

Posted 2 days ago

Job description

At USILAW, we believe immigration is a force for good — and a powerful competitive advantage for the clients we serve. As a leading global immigration law firm, we help businesses and individuals navigate an ever-changing landscape with confidence. If you're academically driven, deeply motivated, and ready to build a meaningful career in law, we'd love to meet you.

Working in a collegial atmosphere, the position requires the execution of critical client work and customer service oriented disposition.

Job Duties include:

  • Business immigration: H-1B's, L's, Alien Labor Certification (PERM), Greencards and Naturalization petitions
  • Prepare above petitions and applications under supervision of the firm's immigration attorneys
  • Constantly monitor and prepare a large volume of case work
  • Manage assigned caseload from intake through processing and filing
  • Generate notifications to clients and maintain relevant records
  • Respond to immigration inquiries in a timely manner and strictly adhere to submission deadlines

Experience in immigration law or related legal work is required. Excellent verbal, written and thorough proofreading skills are essential. Attention to detail is a must.

Excellent pay, job growth and benefits are offered that reflect the firm’s commitment to its employees. Mentorship and collegial workplace are hallmarks of the USILAW experience.

Company Description

USILAW - a leading Global Immigration Law Firm headquartered in Bethesda, Maryland is looking to hire academically successful, highly motivated, and dedicated individuals.
Individuals who join the firm are provided mentoring, paths for career development, and a highly collegial work environment.
Corporate Immigration Law Firm. Collegial atmosphere with a strong emphasis on teamwork. Excellent career prospects.