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Immigration Customer Service Jobs in Nevada (NOW HIRING)

Airport Customer Service Agent (DL) - RNO PT

Reno, NV ยท On-site

$15.50 - $20.75/hr

Airport Customer Service Agent (DL) - RNO PT Unifi Customer Service Agents are the first line of ... Must have the authorization to work in the United States as defined by the Immigration Reform Act ...

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Immigration Customer Service information

See Nevada salary details

$10

$19

$27

How much do immigration customer service jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for immigration customer service in Nevada is $19.14, according to ZipRecruiter salary data. Most workers in this role earn between $15.67 and $21.30 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in immigration customer service, and why are they important?

To succeed in Immigration Customer Service, you need strong communication skills, attention to detail, and a solid understanding of immigration processes and regulations, often supported by relevant education such as a diploma or degree. Familiarity with case management software, government databases, and document verification systems is highly beneficial. Exceptional interpersonal skills, patience, and cultural sensitivity help you excel in assisting clients from diverse backgrounds. These competencies are crucial for accurately guiding applicants, handling sensitive situations, and ensuring a smooth and compliant immigration experience.

What are the typical daily responsibilities for someone working in immigration customer service?

In an Immigration Customer Service role, your daily duties often include responding to inquiries from clients about visa and residency applications, reviewing and verifying documentation, and assisting with the completion and submission of required forms. You may also provide updates on case statuses, coordinate closely with immigration officers or lawyers, and help resolve any issues or delays in the application process. The job requires staying current with changing policies and regulations to provide accurate information and support. Teamwork and collaboration are key, as you may work closely with both internal colleagues and external agencies to ensure clients receive reliable and timely assistance.

What is an immigration customer service?

An Immigration Customer Service job involves assisting individuals with inquiries related to visa applications, immigration forms, residency requirements, and other immigration processes. Representatives provide information, answer questions, and guide applicants through procedures while ensuring compliance with immigration laws. They may work for government agencies, legal firms, or private organizations that offer immigration support. Strong communication skills, attention to detail, and knowledge of immigration policies are essential for this role.

What qualifications do I need to work in immigration customer service?

To work in immigration customer service, candidates typically need a high school diploma or equivalent, strong communication and interpersonal skills, and knowledge of immigration policies and procedures. Some roles may require prior experience in customer service or familiarity with case management software. Additional certifications in immigration law or related fields can be beneficial.

What are the most commonly searched types of Immigration Customer Service jobs in Nevada?

The most popular types of Immigration Customer Service jobs in Nevada are:

What are popular job titles related to Immigration Customer Service jobs in Nevada?

For Immigration Customer Service jobs in Nevada, the most frequently searched job titles are:

What job categories do people searching Immigration Customer Service jobs in Nevada look for?

The top searched job categories for Immigration Customer Service jobs in Nevada are:

Infographic showing various Immigration Customer Service job openings in Nevada as of August 2026, with employment types broken down into 1% As Needed, 82% Full Time, 15% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $39,813 per year, or $19.1 per hour.

Airport Customer Service Agent (DL) - RNO PT

Unifi

Reno, NV โ€ข On-site

$15.50 - $20.75/hr

Other

Medical, Dental, Vision, Retirement, PTO

Re-posted 7 days ago


Job description

Airport Customer Service Agent (DL) - RNO PT

Unifi Customer Service Agents are the first line of defense for our customers! This is a customer-facing role, providing first-class customer service to everyone. You are friendly, outgoing, and love to make people happy daily!

Responsibilities

  • Assists passengers with their baggage pick-up.
  • Assists passengers to resolve issues with their delayed, lost, or damaged items.
  • Utilizes computer software to track and catalog luggage.
  • Handles customer interaction with class in an efficient, effective, and professional manner.
  • Performs other related duties as assigned within the appropriate skill and experience capabilities expected for this position.
  • Must be able to lift/carry / push/pull and move items of 70 pounds and/or more regularly and repetitively lift weights of 40 to 50 pounds on raised surfaces.

Basic Qualifications

  • Must be a local (in-state) resident.
  • High School diploma or GED.
  • Valid In-State Driver's License.
  • Ability to pass a pre-employment drug screen.
  • Ability to pass up to a 10-year background check.
  • Must be at least 18 years of age.
  • Must have the authorization to work in the United States as defined by the Immigration Reform Act of 1986.
  • Must complete ramp and SIDA training to obtain airport authority identification security.
  • Must be able to carry heavy items up and down jetway stairs.
  • Must be able to be alert to moving vehicles or aircraft and use radio equipment.

Benefits

  • Explore amazing destinations anywhere Delta Air Lines flies through worldwide pass travel privileges
  • Comprehensive Medical / Dental / Vision / Telehealth
  • 401(k) Retirement Plan
  • Have early access to your pay and enjoy competitive interest rates when you purchase white goods through our preferred vendor platforms
  • Paid Time Off

Unifi is committed to equal opportunity employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability or veteran status.