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Trainee Immigration Customer Service Jobs (NOW HIRING)

Delta Dental of Michigan

Customer Service Trainee

$14.75 - $20.50/hr

Customer Service Trainee Candidates must reside in Michigan within a reasonable commuting distance of our Farmington Hills, MI office for team meetings, collaborative sessions, and training. Training ...

NPAworldwide

Customer Service Rep Trainee

Tualatin, OR · On-site

$35K - $45K/yr

Customer Service Representative - Trainee Location: Tualatin, OR (On-site) Job Type: Full-Time (8:00 AM - 5:00 PM) Salary: $35,000 - $45,000 / year About the Role Are you a customer-focused ...

iLocatum

Customer Service Rep Trainee

Tualatin, OR · On-site

$35K - $45K/yr

Customer Service Representative - Trainee Location: Tualatin, OR (On-site) Job Type: Full-Time (8:00 AM - 5:00 PM) Salary: $35,000 - $45,000 / year About the Role Are you a customer-focused ...

PepsiCo

Customer Service Trainee

Alpharetta, GA · On-site

$15.50 - $21/hr

Overview Buscamos un/a Customer Service Trainee para gestionar la relación operativa con los distribuidores de bebidas y garantizar un excelente nivel de servicio. Esta posición desempeña un papel ...

Farmers & Merchants Bank

CSR Trainee

Milford, NE · On-site

$14.50 - $19.75/hr

Customer Service Representative Trainee Farmers & Merchants Bank is a family owned, chartered institution with office locations in 12 communities in Nebraska, and about 100 employees. We have ...

ULINE

Customer Service Management Trainee

Ontario, CA · On-site

$29 - $34/hr

Customer Service Management Trainee Pay from $29 to $34 per hour with significant growth and earning potential! California Branch 4810 South Hellman Avenue, Ontario, CA 91762 A new career opportunity ...

Uline

Customer Service Management Trainee

Ontario, CA

$29 - $34/hr

Customer Service Management Trainee Pay from $29 to $34 per hour with significant growth and earning potential! California Branch 4810 South Hellman Avenue, Ontario, CA 91762 A new career opportunity ...

ULINE

Customer Service Management Trainee

Anaheim, CA · On-site

$34/hr

Are you an emerging customer service leader? Join Uline as a Customer Service Management Trainee to gain on-the-job skills at our state-of-the-art call center and empower our reps to deliver ...

ULINE

Customer Service Management Trainee

Anaheim, CA · On-site

$34/hr

Are you an emerging customer service leader? Join Uline as a Customer Service Management Trainee to gain on-the-job skills at our state-of-the-art call center and empower our reps to deliver ...

ULINE

Customer Service Management Trainee

Riverside, CA · On-site

$34/hr

Are you an emerging customer service leader? Join Uline as a Customer Service Management Trainee to gain on-the-job skills at our state-of-the-art call center and empower our reps to deliver ...

ULINE

Customer Service Management Trainee

Ontario, CA · On-site

$34/hr

Are you an emerging customer service leader? Join Uline as a Customer Service Management Trainee to gain on-the-job skills at our state-of-the-art call center and empower our reps to deliver ...

Uline

Customer Service Management Trainee

Ontario, CA

$29 - $34/hr

Customer Service Management Trainee Pay from $29 to $34 per hour with significant growth and earning potential! California Branch 4810 South Hellman Avenue, Ontario, CA 91762 A new career opportunity ...

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Customer Service Trainee

Remote

Delta Dental of Michigan
Insurance Services • 501 - 1,000 employees
Learn more about Delta Dental of Michiganexternal

$14.75 - $20.50/hr

Other

Medical, Dental

Posted 17 days ago

Job description

Customer Service Trainee

Candidates must reside in Michigan within a reasonable commuting distance of our Farmington Hills, MI office for team meetings, collaborative sessions, and training. Training will be hybrid.

At Delta Dental of Michigan, Ohio, and Indiana we work to improve oral health through benefit plans, advocacy and community support, and we amplify this mission by investing in initiatives that build healthy, smart, vibrant communities for all. We are one of the largest dental plan administrators in the country, and are part of the Delta Dental Plans Association, which operates two of the largest dental networks in the nation.

At Delta Dental, we celebrate our All In culture. It's a mindset, feeling and attitude we wrap around all that we do – from taking charge of our careers, to helping colleagues and lending a hand in the community.

Typical Assignments

In a developing and learning capacity, the Trainee will perform the following typical assignments:

  • Researches inquiries by accessing the claims processing system and other informational sources
  • Responds to customer/group and provider questions through telephone contact and/or written communication (such as mail) using proper etiquette, grammar, punctuation, etc.
  • Maintains related departmental records and files
  • Operates office equipment which may include a personal computer, calculator, copier, fax machine, etc.
  • Makes corrections to claims and eligibility
  • Enters new claims, eligibility and subscriber information into the mainframe
  • Reviews subscriber's coverage to determine type and level of benefits
Minimum Requirements
  • Possess a high school diploma or equivalent
  • One year of customer service experience in a business environment that requires the use of a computer program to assist the customer, preferably in a call center, and/or dental experience
  • Successful completion of the customer service simulation test (minimum score of 62 out of a possible 100) (assessment waived if candidate previously passed test while at Delta Dental or if previously held Customer Service Trainee, Customer Service Advisor or Customer Service Associate position)
  • Employees bidding the first shift must have the ability to begin work 8:25 a.m. or work until 6:30 p.m., Monday through Friday
  • Employees bidding the second shift must have the ability to begin work at 11:00 a.m. or work until 12:00 Midnight, Monday through Friday

The company will provide equal employment and advancement opportunity within the context of its unique business environment without regard to race, color, religion, gender, gender identity, gender expression, age, national origin, familial status, citizenship, genetic information, disability, sex, sexual orientation, marital status, pregnancy, height, weight, military status, or any other status protected under federal, state, or local law or ordinance.

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