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Immigration Case Worker Jobs (NOW HIRING)

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US Immigration Program Manager

New York, NY

$112K/yr

... working groups and policy discussions as appropriate Minimum Qualifications: * 8+ years of progressive experience in global immigration with direct, hands-on responsibility for case filings ...

Meta

US Immigration Program Manager

San Francisco, CA

$112K/yr

... working groups and policy discussions as appropriate Minimum Qualifications: * 8+ years of progressive experience in global immigration with direct, hands-on responsibility for case filings ...

Meta

US Immigration Program Manager

Menlo Park, CA

$112K/yr

... working groups and policy discussions as appropriate Minimum Qualifications: * 8+ years of progressive experience in global immigration with direct, hands-on responsibility for case filings ...

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How much do immigration case worker jobs pay per year?

As of Jul 21, 2026, the average yearly pay for immigration case worker in the United States is $43,051.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,500.00 and $46,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Immigration Case Worker, and why are they important?

To thrive as an Immigration Case Worker, you need a solid understanding of immigration laws, case management, and client advocacy, often supported by a relevant degree or paralegal certification. Familiarity with case management software, government databases, and document preparation tools is typically required. Strong interpersonal communication, cultural sensitivity, and organizational skills help build trust with clients and manage complex caseloads effectively. These competencies are crucial for ensuring accurate case processing, client support, and successful navigation of legal procedures.

What are some common challenges Immigration Case Workers face when handling complex cases?

Immigration Case Workers often navigate cases involving tight deadlines, language barriers, and shifting legal requirements. Managing a high caseload while ensuring accuracy and empathy can be demanding, especially when clients are anxious about their status. Collaboration with attorneys, social workers, and government agencies is crucial to providing comprehensive support and ensuring cases move forward efficiently. Staying organized and up-to-date with immigration policies helps address these challenges successfully.

What is the difference between Immigration Case Worker vs Immigration Paralegal?

AspectImmigration Case WorkerImmigration Paralegal
CredentialsHigh school diploma or equivalent; some roles may require certificationAssociate's degree or paralegal certification
Work EnvironmentNon-profit organizations, government agencies, community centersLaw firms, legal departments, immigration practices
Employer & IndustryGovernment agencies, NGOs, community organizationsLegal firms, immigration law practices
Job FocusAssisting clients with paperwork, providing guidance, and case managementLegal research, document preparation, assisting attorneys

While both roles support immigration processes, Immigration Case Workers primarily assist clients directly with paperwork and case management, often in community or government settings. Immigration Paralegals typically work within legal firms, focusing on legal research and document preparation to support attorneys. Understanding these differences helps job seekers identify the right career path in immigration services.

What are Immigration Case Workers?

Immigration Case Workers are professionals who assist individuals and families with immigration-related matters, such as visa applications, residency, asylum, and citizenship processes. They guide clients through complex legal requirements, help prepare necessary documentation, and may liaise with government agencies on their behalf. Their work often involves providing advice, support, and advocacy to ensure clients understand their rights and options throughout the immigration process.
More about Immigration Case Worker jobs
What cities are hiring for Immigration Case Worker jobs? Cities with the most Immigration Case Worker job openings:
What states have the most Immigration Case Worker jobs? States with the most job openings for Immigration Case Worker jobs include:
What job categories do people searching Immigration Case Worker jobs look for? The top searched job categories for Immigration Case Worker jobs are:
What are popular job titles related to Immigration Case Worker jobs? For Immigration Case Worker jobs, the most frequently searched job titles are:
Immigration Case Worker jobs near you
Infographic showing various Immigration Case Worker job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 80% Full Time, 17% Part Time, and 2% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $43,051 per year, or $20.7 per hour.
Case Manager Immigration Bilingual Spanish

Case Manager Immigration Bilingual Spanish

The GEO Group

Long Beach, CA • On-site

$23.96/hr

Full-time

Re-posted 19 days ago

The GEO Group rating

6.9

Company rating: 6.9 out of 10

Based on 51 frontline employees who took The Breakroom Quiz

17th of 41 rated prisons

Job description

Overview

Since inception in 2004, BI Incorporated has operated ISAP for the Department of Homeland Security (DHS) and U.S. Immigration and Customs Enforcement (ICE) and Enforcement and Removal Operations (ERO). ISAP is an essential part of ERO, providing intensive supervision of individuals in immigration proceedings. The program achieves positive results by combining comprehensive case management with proven supervision technology. In addition, BI maintains an extensive list of community-based partners to provide critical assistance for participants' basic life needs. With consistent positive outcomes, ISAP continues to grow and evolve, serving an ever-increasing number of participants.


Responsibilities

Job Responsibilities:

As the Immigration Case Manager, you will use your background in criminal justice, psychology and/or social and case management to develop, implement, and coordinate case management and individual service plans for ISAP Program Participants in conformance with program requirements.

Additional responsibilities for the Case Manager include:

  • Meeting with participants face-to-face regularly as required by government contractual obligations.
  • Developing and maintaining accurate and complete case records for all ISAP Program Participants from entry to release from ISAP, maintaining confidentiality of all records.
  • Conducting intake interviews and orientation sessions with each ISAP Program Participant within contractual timeframes.
  • Installing electronic monitoring equipment on ISAP Program Participants as necessary and monitoring compliance with electronic monitoring program.
  • Assisting Program Participants with acquiring travel documents from the countries of citizenship and maintaining a log of travel document information for each Program Participant.
  • Evaluating English proficiency of ISAP Program Participants to determine resources necessary to promote clear communication between ISAP staff and the participants.
  • Assess the needs and vulnerabilities of ISAP Program Participants, and connect them with appropriate resources within the community.

Qualifications

Minimum Requirements:

  • High School Diploma or GED.
  • Bachelor’s degree in Sociology, Psychology, Social Work, Criminal Justice or related field preferred.
  • At least two (2) years of customer service or case management experience required; experience in fields related to law, social work, detention, corrections or working with multi-cultural clients preferred.
  • Bilingual English/Spanish required.
  • Valid driver’s license required and the ability to safely operate a motor vehicle in order to perform home visits.
  • United States citizenship required.
  • Must live in the U.S. 3 of the last 5 years (military and study abroad included).
  • Effective verbal and written communication skills with employees, community contacts, government officials and participants. Ability to interpret and articulate rules, orders, instructions and materials. Ability to compose reports.
  • Demonstrated sound judgment and even temperament. Ability to maintain self-control in stressful situations, such as interpersonal confrontations or emergencies. Ability to defuse hostile or unstable situations.
  • Ability to deal tactfully with the public.
  • Attention to detail.
  • Problem solving ability.
  • Ability to deal with multicultural contacts with sensitivity.
  • Basic knowledge of immigration laws, regulations and procedures.
  • Basic computer skills.
  • Ability to interpret electronic monitoring messages and daily summary reports.
  • Good typing skills to develop and maintain case records by performing data entry.
  • Ability to work with computers and the necessary software typically used by the department.

Working Conditions: Encountered on a regular basis as part of the work this job performs.

  • Typical office environment.
  • Some local travel is required.
  • Use of standard office equipment such as copier, computer, keyboard, telephone and fax machine.
  • Bending, stooping and use of hands and fingers to place electronic monitoring equipment on participants.
  • Ability to use hands and fingers to install electronic monitoring equipment and to perform data entry.
  • Ability to stand, walk, sit, climb or balance, enter and exit a car, and climb stairs multiple times in one day in order to make home visits.

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