IT Service Desk
$50/hr
Title: IT Service Desk Pay Rate: $45/hr on W2 OR $50/hr on C2C Duration:12+ months REMOTE ROLE **This is a remote position. This candidate will work either: Sat - Tues - Sat and Sun hours are 7am ...
IT Service Desk
$50/hr
Title: IT Service Desk Pay Rate: $45/hr on W2 OR $50/hr on C2C Duration:12+ months REMOTE ROLE **This is a remote position. This candidate will work either: Sat - Tues - Sat and Sun hours are 7am ...
IT Service Delivery Manager
Alamo, TN · On-site
This role sits at the intersection of technology, manufacturing, and people-where your expertise turns IT services into real business value. You'll be the trusted IT partner for site leadership ...
IT Service Delivery Manager
Alamo, TN · On-site
This role sits at the intersection of technology, manufacturing, and people-where your expertise turns IT services into real business value. You'll be the trusted IT partner for site leadership ...
Working experience and administration skills with computers, computer systems, servers, networks, SaaS-based services, and other technical systems * Familiar with IT security systems, procedures, and ...
Working experience and administration skills with computers, computer systems, servers, networks, SaaS-based services, and other technical systems * Familiar with IT security systems, procedures, and ...
IT Service Technician
Boston, MA · On-site
$53.04K/yr
GovCIO is currently hiring for an IT Service Technician to provide onsite support for our federal customer. This position will be located in Boston, MA and will be an onsite position. All contract ...
IT Service Technician
Boston, MA · On-site
$53.04K/yr
GovCIO is currently hiring for an IT Service Technician to provide onsite support for our federal customer. This position will be located in Boston, MA and will be an onsite position. All contract ...
IT Service Technician
El Paso, TX · On-site
$53.04K/yr
GovCIO is currently hiring for an IT Service Technician to provide onsite support for our federal customer. This position will be located in El Paso, TX and will be an onsite position. All contract ...
IT Service Technician
El Paso, TX · On-site
$53.04K/yr
GovCIO is currently hiring for an IT Service Technician to provide onsite support for our federal customer. This position will be located in El Paso, TX and will be an onsite position. All contract ...
IT Service Desk Tech
Wichita, KS · On-site
$30K - $40K/yr
Cybertron is a growth-oriented IT Services Provider in Wichita looking for a few exceptional people to add to our team. We are a hard-working team of professionals who are responsible for the ...
IT Service Desk Tech
Wichita, KS · On-site
$30K - $40K/yr
Cybertron is a growth-oriented IT Services Provider in Wichita looking for a few exceptional people to add to our team. We are a hard-working team of professionals who are responsible for the ...
IT Service Specialist
Atlanta, GA · On-site
Procure, Install and configure new equipment and services to Campus Incident Prevention * Identify recurring incidents, determine root cause and advise resolution to IT Team * Ensure technologies are ...
IT Service Specialist
Atlanta, GA · On-site
Procure, Install and configure new equipment and services to Campus Incident Prevention * Identify recurring incidents, determine root cause and advise resolution to IT Team * Ensure technologies are ...
IT Service Management Manager
$130K - $150K/yr
The IT Service Management (ITSM) Manager establishes, promotes, maintains, and optimizes IT service management processes/controls (i.e. Incident/Request, Problem, Change, Knowledge, configuration ...
IT Service Management Manager
$130K - $150K/yr
The IT Service Management (ITSM) Manager establishes, promotes, maintains, and optimizes IT service management processes/controls (i.e. Incident/Request, Problem, Change, Knowledge, configuration ...
IT Service Technician
Cleveland, OH · On-site
$53.04K/yr
GovCIO is currently hiring for an IT Service Technician to provide onsite support for our federal customer. This position will be located in Cleveland, OH and will be an onsite position. All contract ...
IT Service Technician
Cleveland, OH · On-site
$53.04K/yr
GovCIO is currently hiring for an IT Service Technician to provide onsite support for our federal customer. This position will be located in Cleveland, OH and will be an onsite position. All contract ...
IT Service Technician
Manhattan, NY · On-site
$25.50/hr
GovCIO is currently hiring for an IT Service Technician to provide onsite support for our federal customer. This position will be located in New York City, NY and will be an onsite position. All ...
IT Service Technician
Manhattan, NY · On-site
$25.50/hr
GovCIO is currently hiring for an IT Service Technician to provide onsite support for our federal customer. This position will be located in New York City, NY and will be an onsite position. All ...
IT Service Delivery Manager
$110K - $145K/yr
The IT Service Delivery Manager leads Auria's end-user and executive support services and is accountable for Tier 1/2 service delivery, executive support, and the IT experience within Auria ...
IT Service Delivery Manager
$110K - $145K/yr
The IT Service Delivery Manager leads Auria's end-user and executive support services and is accountable for Tier 1/2 service delivery, executive support, and the IT experience within Auria ...
IT Service Technician
South Burlington, VT · On-site
$53.04K/yr
GovCIO is currently hiring for an IT Service Technician to provide onsite support for our federal customer. This position will be located in South Burlington or Essex Junction, VT and will be an ...
IT Service Technician
South Burlington, VT · On-site
$53.04K/yr
GovCIO is currently hiring for an IT Service Technician to provide onsite support for our federal customer. This position will be located in South Burlington or Essex Junction, VT and will be an ...
IT Service Desk Manager
Cincinnati, OH · On-site
The IT Service Desk Manager is responsible for providing leadership for the IT Service Desk staff and operations. This individual is also responsible for IT customer satisfaction and desktop ...
IT Service Desk Manager
Cincinnati, OH · On-site
The IT Service Desk Manager is responsible for providing leadership for the IT Service Desk staff and operations. This individual is also responsible for IT customer satisfaction and desktop ...
Information Technology (IT) Service Desk Analyst I-II
Turlock, CA · On-site
$5.28K - $7.44K/mo
DISTINGUISHING CHARACTERISTICS Information Technology Service Desk Analyst I - This is the entry-level classification of the Information Technology Service Desk Analyst series. This classification is ...
Information Technology (IT) Service Desk Analyst I-II
Turlock, CA · On-site
$5.28K - $7.44K/mo
DISTINGUISHING CHARACTERISTICS Information Technology Service Desk Analyst I - This is the entry-level classification of the Information Technology Service Desk Analyst series. This classification is ...
IT Service Technician
Columbus, OH · On-site
$50K/yr
GovCIO is currently hiring for an IT Service Technician to provide onsite support for our federal customer. This position will be located in Columbus, OH and will be an onsite position. All contract ...
IT Service Technician
Columbus, OH · On-site
$50K/yr
GovCIO is currently hiring for an IT Service Technician to provide onsite support for our federal customer. This position will be located in Columbus, OH and will be an onsite position. All contract ...
IT Service Technician
Boston, MA · On-site
$53.04K/yr
GovCIO is currently hiring for an IT Service Technician to provide onsite support for our federal customer. This position will be located in Boston, MA and will be an onsite position. All contract ...
IT Service Technician
Boston, MA · On-site
$53.04K/yr
GovCIO is currently hiring for an IT Service Technician to provide onsite support for our federal customer. This position will be located in Boston, MA and will be an onsite position. All contract ...
IT Service Technician
Centennial, CO · On-site
$25.50/hr
GovCIO is currently hiring for an IT Service Technician to provide onsite support for our federal customer. This position will be located in Centennial, CO and will be an onsite position. All ...
IT Service Technician
Centennial, CO · On-site
$25.50/hr
GovCIO is currently hiring for an IT Service Technician to provide onsite support for our federal customer. This position will be located in Centennial, CO and will be an onsite position. All ...
IT Service Technician
San Bernardino, CA · On-site
$25.50/hr
GovCIO is currently hiring for an IT Service Technician to provide onsite support for our federal customer. This position will be located in San Bernardino, CA and will be an onsite position. All ...
IT Service Technician
San Bernardino, CA · On-site
$25.50/hr
GovCIO is currently hiring for an IT Service Technician to provide onsite support for our federal customer. This position will be located in San Bernardino, CA and will be an onsite position. All ...
IT Service Technician
Los Angeles, CA · On-site
$25.50/hr
GovCIO is currently hiring for an IT Service Technician to provide onsite support for our federal customer. This position will be located in Los Angeles, CA and will be an onsite position. All ...
IT Service Technician
Los Angeles, CA · On-site
$25.50/hr
GovCIO is currently hiring for an IT Service Technician to provide onsite support for our federal customer. This position will be located in Los Angeles, CA and will be an onsite position. All ...
IT Service Technician
San Francisco, CA · On-site
$25.50/hr
GovCIO is currently hiring for an IT Service Technician to provide onsite support for our federal customer. This position will be located in San Francisco, CA and will be an onsite position. All ...
IT Service Technician
San Francisco, CA · On-site
$25.50/hr
GovCIO is currently hiring for an IT Service Technician to provide onsite support for our federal customer. This position will be located in San Francisco, CA and will be an onsite position. All ...
IT Service information
See salary details
$26.5K - $38.6K
1% of jobs
$38.6K - $50.7K
3% of jobs
$50.7K - $62.8K
3% of jobs
$62.8K - $74.9K
7% of jobs
$82.7K is the 25th percentile. Wages below this are outliers.
$74.9K - $87K
16% of jobs
The median wage is $96.3K / yr.
$87K - $99K
25% of jobs
$99K - $111.1K
11% of jobs
$111.1K - $123.2K
8% of jobs
$123.5K is the 75th percentile. Wages above this are outliers.
$123.2K - $135.3K
11% of jobs
$135.3K - $147.4K
9% of jobs
$147.4K - $159.5K
5% of jobs
$26.5K
$104.1K
$159.5K
How much do it service jobs pay per year?
As of May 28, 2026, the average yearly pay for it service in the United States is $104,084.00, according to ZipRecruiter salary data. Most workers in this role earn between $82,500.00 and $129,000.00 per year, depending on experience, location, and employer.
What are the key skills and qualifications needed to thrive as an IT Service professional, and why are they important?
To thrive as an IT Service professional, you need strong troubleshooting abilities, knowledge of computer hardware and software, and typically a degree in information technology or a related field. Familiarity with ticketing systems like ServiceNow, remote desktop tools, and relevant certifications such as CompTIA A+ or ITIL are highly valued. Excellent communication skills, patience, and a customer-focused attitude help professionals resolve issues efficiently and build trust with users. These skills and qualities ensure that technical problems are addressed quickly and systems remain reliable, supporting overall business productivity.
What are some common challenges faced by IT Service professionals, and how can they be addressed?
IT Service professionals often encounter challenges such as quickly resolving technical issues under time pressure, managing multiple service requests, and staying up-to-date with evolving technologies. To address these challenges, it's important to develop strong problem-solving skills, prioritize tasks effectively, and maintain clear communication with both users and team members. Many organizations also provide ongoing training and encourage collaboration within the IT team to foster knowledge sharing and support professional growth.
What are IT services?
IT services refer to the application of technical and business expertise to enable organizations to create, manage, and optimize access to information and business processes. These services can include technical support, network management, cybersecurity, data storage, software development, and cloud computing. IT service professionals ensure that all technology-related systems and processes run smoothly, securely, and efficiently to meet the needs of a business or organization.
What is the difference between It Service vs Network Administrator?
| Aspect | It Service | Network Administrator |
|---|---|---|
| Required Certifications | ITIL, CompTIA A+, Network+ | CompTIA Network+, Cisco CCNA |
| Work Environment | Support centers, client sites, internal IT teams | Data centers, corporate offices, network operation centers |
| Employer & Industry Usage | IT service providers, corporate IT departments | Large organizations, telecom companies, ISPs |
| Common Search & Comparison | Yes | Yes |
While both It Service and Network Administrator roles involve managing IT infrastructure, It Service focuses on providing technical support, troubleshooting, and maintaining IT systems for users. Network Administrators specifically manage and configure network hardware and software, ensuring connectivity and security. The roles often overlap but differ mainly in scope: It Service covers broader IT support, whereas Network Administrators specialize in network management.
More about IT Service jobs
What cities are hiring for It Service jobs? Cities with the most It Service job openings:
What are the most commonly searched types of It Service jobs? The most popular types of It Service jobs are:
What states have the most It Service jobs? States with the most job openings for It Service jobs include:
What job categories do people searching It Service jobs look for? The top searched job categories for It Service jobs are:
$50/hr
Full-time
This job post has expired 1 day ago. Applications are no longer accepted.
Job description
Title:IT Service Desk
Pay Rate: $45/hr on W2 OR $50/hr on C2C
Duration:12+ months
REMOTE ROLE
**This is a remote position. This candidate will work either: Sat - Tues - Sat and Sun hours are 7am - 7pm and Mon and Tues hours are 7am to 4pm so it's a 40 hour week OR Wed - Sat - Wed and Saturday hours are 7am to 7pm and Thurs and Fri hours are 8am to 4pm so it's a 40 hour week.
equired Experience:
- Impeccable customer service skills along with the ability to apply more advanced technical knowledge to independently work on routine and complex tasks and document details into an IT Service Management application, using ITIL methodology.
- Enhanced computer literacy is required.
- Understanding of contact center environment and Service Desk role.
- Experience with ServiceNow is preferred.
- HDI Support Center Analyst, ITILv3 Foundation A+ certification highly preferred.
- Effective communication skills (verbal and written), including proficient typing, grammar, and spelling skills are required.
- Advanced troubleshooting and problem solving skills in Microsoft Windows, Office suite, O365, desktop hardware/software, voice and network connectivity, network printing, email, smartphones, and web-based applications.
- Ability to organize and follow more complex and/or detailed technical procedures.
- Capable of analyzing and resolving routine problems based on existing documentation, training, and resources.
- Working knowledge of technology principles and terminology associated with the work unit and ability to integrate in identifying problems or solutions.
- Demonstrated sense of ownership, reliability, and urgency.
- Ability to establish proactive relationships with customers, including providing education to customers as appropriate. Able to convey ideas on non-routine subjects clearly.
- Proficient in translating technical issues into understandable terms for non-technical users.
Required/Desired Skills
Skill
Required /Desired
Experience providing excellent customer service skills using ITIL methodology
Required
Experience working in a call center environment and Service Desk role
Required
Experience with ServiceNow
Desired
HDI Support Center Analyst, ITILv3 Foundation A+ certification highly preferred.
Highly desired
Advanced troubleshooting and problem-solving skills in Microsoft Windows 7 & 10, Microsoft Office suite, and O365
Required
Troubleshooting skills in desktop hardware/software, network connectivity, network printing, email, smartphones, and web-based applications.
Required
Pay Rate: $45/hr on W2 OR $50/hr on C2C
Duration:12+ months
REMOTE ROLE
**This is a remote position. This candidate will work either: Sat - Tues - Sat and Sun hours are 7am - 7pm and Mon and Tues hours are 7am to 4pm so it's a 40 hour week OR Wed - Sat - Wed and Saturday hours are 7am to 7pm and Thurs and Fri hours are 8am to 4pm so it's a 40 hour week.
equired Experience:
- Impeccable customer service skills along with the ability to apply more advanced technical knowledge to independently work on routine and complex tasks and document details into an IT Service Management application, using ITIL methodology.
- Enhanced computer literacy is required.
- Understanding of contact center environment and Service Desk role.
- Experience with ServiceNow is preferred.
- HDI Support Center Analyst, ITILv3 Foundation A+ certification highly preferred.
- Effective communication skills (verbal and written), including proficient typing, grammar, and spelling skills are required.
- Advanced troubleshooting and problem solving skills in Microsoft Windows, Office suite, O365, desktop hardware/software, voice and network connectivity, network printing, email, smartphones, and web-based applications.
- Ability to organize and follow more complex and/or detailed technical procedures.
- Capable of analyzing and resolving routine problems based on existing documentation, training, and resources.
- Working knowledge of technology principles and terminology associated with the work unit and ability to integrate in identifying problems or solutions.
- Demonstrated sense of ownership, reliability, and urgency.
- Ability to establish proactive relationships with customers, including providing education to customers as appropriate. Able to convey ideas on non-routine subjects clearly.
- Proficient in translating technical issues into understandable terms for non-technical users.
Required/Desired Skills
Skill
Required /Desired
Experience providing excellent customer service skills using ITIL methodology
Required
Experience working in a call center environment and Service Desk role
Required
Experience with ServiceNow
Desired
HDI Support Center Analyst, ITILv3 Foundation A+ certification highly preferred.
Highly desired
Advanced troubleshooting and problem-solving skills in Microsoft Windows 7 & 10, Microsoft Office suite, and O365
Required
Troubleshooting skills in desktop hardware/software, network connectivity, network printing, email, smartphones, and web-based applications.
Required
About InstantServe
Sourced by ZipRecruiter
InstantServe provides a one-stop solution to all Healthcare, IT/Non-IT Staffing needs. Established in 2016, InstantServe is a strong workforce of over 100+ go-getters with a demonstrated background in IT/Non-IT service. We are a nationally certified SBE from the Department of Administration (State of PA). As a proud Minority Woman Owned Small Business Enterprise (M/WBE), InstantServe boasts of a strong team of professionals who have extensive experience catering to several Federal, Public, Commercial, and Healthcare Clients which includes 26 States and 46 government agencies. InstantServe is a client-centric organization that offers cost-effective and reliable solutions. Client satisfaction is sacrosanct! Our team strives to provide the best staffing and IT solutions to take your business to the next level.
Industry
Recruiting and staffing services
Company size
11 - 50 Employees
Headquarters location
Wayne, PA, US
Year founded
2016