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Human Services Coordinator Jobs (NOW HIRING)

Human Services Coordinator III

Florence, SC · On-site

$19 - $24.25/hr

Human Services Coordinator III (GA70) Pay Grade: GEN10 Salary: Commensurate with SC pay grades, qualifications, and experience. Materials Needed: * Letter of Interest (Referencing Position Number 26 ...

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Human Services Coordinator information

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How much do human services coordinator jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for human services coordinator in the United States is $23.97, according to ZipRecruiter salary data. Most workers in this role earn between $20.19 and $26.44 per hour, depending on experience, location, and employer.

What does a human services coordinator do?

A Human Services Coordinator is responsible for connecting individuals and families with social services and community resources. They assess client needs, develop service plans, and coordinate support such as housing assistance, healthcare, counseling, or job training. These professionals often work with vulnerable populations, ensuring they receive appropriate care and support to improve their well-being. Human Services Coordinators may also collaborate with other agencies and monitor the progress of their clients.

What are the key skills and qualifications needed to thrive as a human services coordinator, and why are they important?

To thrive as a Human Services Coordinator, you need a background in social work or a related field, knowledge of case management, and often a relevant bachelor's or master's degree. Familiarity with case management software, documentation tools, and sometimes certifications like Certified Social Work Case Manager (C-SWCM) are typically required. Exceptional interpersonal skills, organization, and cultural competency help build trust and effectively advocate for clients. These skills are crucial for efficiently connecting individuals to resources and ensuring positive outcomes in diverse community settings.

What are some common challenges human services coordinators face when managing client caseloads?

Human Services Coordinators often manage multiple clients with diverse and complex needs, which can make prioritization challenging. Balancing administrative tasks, documentation, and direct client interaction requires strong organizational skills and the ability to adapt to changing circumstances. Additionally, collaborating with external agencies and resources to secure necessary services for clients can sometimes involve navigating bureaucratic processes and waiting lists. However, coordinators find the role rewarding as they witness positive changes in clients' lives through their support and advocacy.

What is the difference between Human Services Coordinator vs Social Services Assistant?

AspectHuman Services CoordinatorSocial Services Assistant
Required CredentialsTypically a bachelor's degree in social work, psychology, or related fieldHigh school diploma or associate's degree, some roles may require certification
Work EnvironmentCommunity agencies, government offices, healthcare facilitiesSocial service agencies, clinics, hospitals
Employer & Industry UsageUsed by government agencies, nonprofits, healthcare providersCommonly employed in social service organizations, hospitals
Search & Comparison IntentPeople comparing roles with similar responsibilities and credentialsIndividuals exploring entry-level social service roles

The main difference is that Human Services Coordinators typically hold a bachelor's degree and oversee programs, while Social Services Assistants often have less formal education and support casework and client services. Human Services Coordinators generally have more responsibilities in program management, whereas Social Services Assistants focus on assisting clients and case documentation.

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Infographic showing various Human Services Coordinator job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 16% Part Time, and 3% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $49,866 per year, or $24 per hour.

Human Services Coordinator I

State of Massachusetts

Worcester, MA • On-site

$19.75 - $25/hr

Other

This job post has expired 1 day ago. Applications are no longer accepted.


State Of Massachusetts rating

8.4

Company rating: 8.4 out of 10

Based on 112 frontline employees who took The Breakroom Quiz

2nd of 50 rated states


Job description

The Department of Developmental Services (DDS) is excited to offer a career growth opportunity to a motivated and talented individual for the Human Services Coordinator I (HSC I) position in the Worcester Area Office. The Human Service Coordinator I is the primary contact for individuals and families served by the Department and are expected to effectively represent the Area Office by building respectful and collaborative partnerships with individuals, families, guardians, provider agencies and other stakeholder groups involving the work of the Area Office and Department. The HSC I coordinates and facilitates the development of Individual Service Plan (ISP) for individuals on assigned caseload, as well as monitors the implementation of services provided by DDS funded residential, day and support program providers. The HSC I ensures individuals on caseload receive appropriate services through arranging, organizing, and coordinating the Department of Developmental Services funded and generic support services in response to individual’s needs, while maintaining communication and outreach with community services and other state agencies. The role of the HSC I allows for some specialization to best meet the needs of DDS eligible individuals who are Children (under 18 years of age), who are transitioning to adult services, who live with Autism (both with and without an intellectual disability) AND who are adults. The expectations and caseloads associated with each of these Service Coordinator roles vary due to the specialization. Additional HSC I responsibilities include, but are not limited to, the following: * Monitoring the safety and well-being of assigned individuals * Providing advocacy in human, civil and legal rights * Facilitating team meetings; monitoring follow-through on team recommendations while maintaining individual’s records and relevant computer databases * Maintaining regular and consistent contact with individuals, service providers and families * Arranging and/or providing crisis intervention for individuals as needed; assessing needs and making recommendations for follow up planning, as well as providing information to supervisor and other members of the Area Office Management Team Please Note: *This position is located in the Worcester, MA * Schedule: PT 18.75 hrs/week Hours: 09:00am - 3:15pm Days Off: Sunday, Monday, Friday and Saturday About the Department of Developmental Services: The mission of the Department of Developmental Services (DDS) is to create innovative and genuine opportunities for individuals with intellectual and developmental disabilities including Autism Spectrum Disorder to participate fully and contribute meaningfully to their communities as valued members. DDS serves over 43,000 vulnerable individuals throughout their lifetimes, providing a spectrum of day, employment, and residential supports. The agency directly oversees and manages $3 billion in public funds ($2.7B operating budget) and approximately 5,500 staff, the largest state employee workforce of any agency in the Massachusetts executive branch of government. For more information about our agency and programs visit: www.mass.gov/dds Pre-Hire Process: Education and license/certification information provided by the selected candidate(s) is subject to the Massachusetts Public Record Law and may be published on the Commonwealth's website. * Education, licensure and certifications will be verified in accordance with the Human Resources Division's Hiring Guidelines. Recommended candidates must successfully complete pre-employment screening which includes: * Disabled Persons Protection Commission (DPPC) Abuse Registry Search: https://www.mass.gov/info-details/dppc-abuser-registry * Criminal background check (CORI) by regulations set forth by the Executive Office of Health and Human Services. http://www.mass.gov/hhs/cori * National Background Checks, Chapter 234 of the Acts of 2014, conduct fingerprint-based check. https://www.mass.gov/lists/dds-fingerprint-background-checks ADA Reasonable Accommodation: *If you require a reasonable accommodation with the application/interview process, please contact us at:*EOHHS Candidate ADA Requests For technical help with Mass/Careers/, including logging into your profile and/or resetting your password, please call the Employee Service Center at 617-979-8500 for assistance. For questions regarding this requisition, please contact the Executive Office of Health and Human Services Human Resources at 1-800- 510-4122 Ext. #4. First consideration will be given to those applicants that apply within the first 14 days. * * Applicants must have (A) at least three (3) years of full-time or equivalent part-time, professional experience in human services work or social work or (B) any equivalent combination of the required experience and substitutions below. Substitutions: I. A Bachelor's degree or higher in a related field may substitute for two (2) years of the required (A) experience. Based on assignment, travel may be required. Incumbents who elect to use a motor vehicle for travel must have a current and valid motor vehicle driver's license at a class level specific to assignment. Based on assignment as Qualified Intellectual Disabled Professionals, within the Department of Developmental Services, a Bachelor's degree or higher in social work, psychology, sociology, counseling, counseling education, education of the physically or emotionally handicapped, education of the multiple handicapped, education of the learning disabled, human services, rehabilitation, rehabilitation counseling, nursing, recreation therapy, art therapy, dance therapy, music therapy, physical education or other a related field is required. Salary placement is determined by a combination of factors, including the candidate’s years of directly related experience and education, and alignment with our internal compensation structure as set forth by the Human Resources Division’s Hiring Guidelines. For all bargaining unit positions (non-management), compensation is subject to the salary provisions outlined in the applicable collective bargaining agreement and will apply to placement within the appropriate salary range/./ Comprehensive Benefits When you embark on a career with the Commonwealth, you are offered an outstanding suite of employee benefits that add to the overall value of your compensation package. We take pride in providing a work experience that supports you, your loved ones, and your future. Want the specifics? Explore our Employee Benefits and Rewards! An Equal Opportunity / Affirmative Action Employer. Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply. The Commonwealth is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by appropriate law. Research suggests that qualified women, Black, Indigenous, and Persons of Color (BIPOC) may self-select out of opportunities if they don't meet 100% of the job requirements. We encourage individuals who believe they have the skills necessary to thrive to apply for this role. Job: *Community and Social Services Organization: *Department of Developmental Services Title: Human Services Coordinator I Location: Massachusetts-Worcester - 324 Clark St Requisition ID: 260005OM


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