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Human Services Coordinator Jobs (NOW HIRING)

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How much do human services coordinator jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for human services coordinator in the United States is $23.97, according to ZipRecruiter salary data. Most workers in this role earn between $20.19 and $26.44 per hour, depending on experience, location, and employer.

What does a human services coordinator do?

A Human Services Coordinator is responsible for connecting individuals and families with social services and community resources. They assess client needs, develop service plans, and coordinate support such as housing assistance, healthcare, counseling, or job training. These professionals often work with vulnerable populations, ensuring they receive appropriate care and support to improve their well-being. Human Services Coordinators may also collaborate with other agencies and monitor the progress of their clients.

What are the key skills and qualifications needed to thrive as a human services coordinator, and why are they important?

To thrive as a Human Services Coordinator, you need a background in social work or a related field, knowledge of case management, and often a relevant bachelor's or master's degree. Familiarity with case management software, documentation tools, and sometimes certifications like Certified Social Work Case Manager (C-SWCM) are typically required. Exceptional interpersonal skills, organization, and cultural competency help build trust and effectively advocate for clients. These skills are crucial for efficiently connecting individuals to resources and ensuring positive outcomes in diverse community settings.

What are some common challenges human services coordinators face when managing client caseloads?

Human Services Coordinators often manage multiple clients with diverse and complex needs, which can make prioritization challenging. Balancing administrative tasks, documentation, and direct client interaction requires strong organizational skills and the ability to adapt to changing circumstances. Additionally, collaborating with external agencies and resources to secure necessary services for clients can sometimes involve navigating bureaucratic processes and waiting lists. However, coordinators find the role rewarding as they witness positive changes in clients' lives through their support and advocacy.

What is the difference between Human Services Coordinator vs Social Services Assistant?

AspectHuman Services CoordinatorSocial Services Assistant
Required CredentialsTypically a bachelor's degree in social work, psychology, or related fieldHigh school diploma or associate's degree, some roles may require certification
Work EnvironmentCommunity agencies, government offices, healthcare facilitiesSocial service agencies, clinics, hospitals
Employer & Industry UsageUsed by government agencies, nonprofits, healthcare providersCommonly employed in social service organizations, hospitals
Search & Comparison IntentPeople comparing roles with similar responsibilities and credentialsIndividuals exploring entry-level social service roles

The main difference is that Human Services Coordinators typically hold a bachelor's degree and oversee programs, while Social Services Assistants often have less formal education and support casework and client services. Human Services Coordinators generally have more responsibilities in program management, whereas Social Services Assistants focus on assisting clients and case documentation.

More about Human Services Coordinator jobs

What cities are hiring for Human Services Coordinator jobs?

Cities with the most Human Services Coordinator job openings:

What are the most commonly searched types of Human Services jobs?

The most popular types of Human Services jobs are:

Who are the top companies hiring for Human Services Coordinator jobs?

The top employers for Human Services Coordinator jobs are:

What states have the most Human Services Coordinator jobs?

States with the most job openings for Human Services Coordinator jobs include:

What are popular job titles related to Human Services Coordinator jobs?

For Human Services Coordinator jobs, the most frequently searched job titles are:

Infographic showing various Human Services Coordinator job openings in the United States as of September 2026, with employment types broken down into 2% As Needed, 79% Full Time, 16% Part Time, and 3% Contract. Highlights an 89% Physical, 2% Hybrid, and 9% Remote job distribution, with an average salary of $49,866 per year, or $24 per hour.

Adult Case Manager - Human Services Coordinator I

Commonwealth of Massachusetts

Quincy, MA • On-site

$80 - $100/hr

Other

Posted 13 days ago


Job description

An Official website of the Commonwealth of Massachusetts

Job Description - Adult Case Manager - Human Services Coordinator I (260005UJ)

Job Description

Adult Case Manager - Human Services Coordinator I - ( 260005UJ )

Description

The Department of Mental Health (DMH) is seeking a talented and experienced human services professional, who will serve as an Adult Case Manager for clientsoriginatingfrom ten cities/towns in southeastern Massachusetts. The successful candidate will provide assessment, outreach, support, service coordination and person-centered advocacy to DMH eligible adults by promoting the agency’s philosophy of recovery, person-centered engagement and cultural competence. The selected candidate will utilize strength-based goal setting and foster independent decision-making for persons served. Additional responsibilities include the development, implementation and monitoring of individual service plans and assisting individuals in securing services while performing all duties to reflect the highest level of respect and dignity for the persons served.

Please Note:

This position is 40 hours per week. The selected candidate will work Monday through Friday from 8:30am - 5:00pm. The days off are Sunday and Saturday.

Duties and Responsibilities (these duties and responsibilities are not all inclusive):
  • Review eligibility determination record and obtain clinically relevant information through medical and psychiatric records, mental health assessments, school records as well as interviews with persons served & service providers
  • Develop Comprehensive Assessment and treatment plan (ISP), reviewing treatment progress regularly and making modifications to the ISP as necessary
  • Schedule multidisciplinary team meetings to formulate recommendations for treatment and services & maintain consistent and effective collaboration and communication with service providers and colleagues
  • Conduct in-person visits & maintain regular communication with clients, service providers, legal guardians and family members
  • Make referrals for services when necessary
  • Ensure that updated collateral information is included in client chart & notes are written on all significant contacts, including but not limited to, face to face visits, phone contacts with the client’s family/guardian, incidents involving a client reported from a third party & all crisis events
  • Maintain both electronic and paper medical records with up-to-date information, reflecting current bio-psycho-social information on persons served
  • Participate in meetings and case conferences
Required Qualifications:
  • Demonstrated skills in the principles, practices and techniques of counseling, interviewing, engagement, motivation and reinforcement
  • Experience with the diagnoses and symptoms of mental and emotional disorders & the programs and services available to this population
  • Expertise in the methods of general report writing
  • Knowledge of principles and practices of crisis intervention, risk mitigation and group process for counseling the mentally ill
  • Ability to prioritize and multitask duties
Special Requirements:

Travel is required - This position directly manages cases in the DMH Quincy Site catchment areas; however, frequent travel is required throughout the DMH Southeast Area and occasional required statewide travel to various acute inpatient hospitals or other treatment settings. Current and valid Massachusetts Class D (or equivalent from another state) Motor Vehicle Operators license required.

Preferred Qualifications:
  • Knowledge of the psychosocial problems of those with mental/emotional, substance use and co-occurring disorders
  • Given the population served, bilingual or multilingual fluency. Fluency in Mandarin and/or Vietnamese, preferred.
About the DMH Quincy Site Office:

Department of Mental Health (DMH) Mission Statement: The Quincy DMH site ensures access to services and supports to meet the mental health needs of individuals of all ages; enabling them to live, work and participate in their communities. The goal of adult case management services is to support individuals receiving treatment so that they may recover and thrive in their communities. The Quincy case management site always aspires to create an environment which promotes growth and independence for clients, families, and employees alike.

DMH Vision and Mission:

The Department of Mental Health, as the State Mental Health Authority, assures and provides access to services and supports to meet the mental health needs of individuals of all ages, enabling them to live, work and participate in their communities. The Department establishes standards to ensure effective and culturally competent care to promote recovery. The Department sets policy, promotes self-determination, protects human rights, and supports mental health training and research. This critical mission is accomplished by working in partnership with other state agencies, individuals, families, providers, and communities.

Pre-Hire Process:


A criminal background checkwill be completed on the recommended candidate as required by the regulations set forth by the Executive Office of Health and Human Services prior to the candidate being hired. For more information, please visit http://www.mass.gov/hns/cori and click on "Information for Job Applicants."

Education, licensure and certifications will be verified in accordance with the Human Resources Division’s Hiring Guidelines.

Education and license/certification information provided by the selected candidate(s) is subject to the Massachusetts Public Records Law and may be published on the Commonwealth’s website.

For questions regarding this requisition, please contact Executive Office of Health and Human Services, Human Resources at1-800-510-4122, Option 4.

Qualifications

First consideration will be given to those applicants that apply within the first 14 days.

Applicants must have (A) at least three (3) years of full-time or equivalent part-time, professional experience in human services work or social work or (B) any equivalent combination of the required experience and substitutions below.

Substitutions:

I. A Bachelor's degree or higher in a related field may substitute for two (2) years of the required (A) experience.

Based on assignment, travel may be required. Incumbents who elect to use a motor vehicle for travel must have a current and valid motor vehicle driver's license at a class level specific to assignment.

Based on assignment as Qualified Intellectual Disabled Professionals, within the Department of Developmental Services, a Bachelor's degree or higher in social work, psychology, sociology, counseling, counseling education, education of the physically or emotionally handicapped, education of the multiple handicapped, education of the learning disabled, human services, rehabilitation, rehabilitation counseling, nursing, recreation therapy, art therapy, dance therapy, music therapy, physical education or other a related field is required.

Salary placement is determined by a combination of factors, including the candidate’s years of directly related experience and education, and alignment with our internal compensation structure as set forth by the Human Resources Division’s Hiring Guidelines. For all bargaining unit positions (non-management), compensation is subject to the salary provisions outlined in the applicable collective bargaining agreement and will apply to placement within the appropriate salary range.

When you embark on a career with the Commonwealth, you are offered an outstanding suite of employee benefits that add to the overall value of your compensation package. We take pride in providing a work experience that supports you, your loved ones, and your future.

Title 101 CMR 23.00 ("Regulation") requires certain agency staff to have received the COVID-19 vaccination and Influenza vaccination, or have taken required mitigation measures, to prevent viral infection and transmission in State Hospitals and State Congregate Care Facilities. The Regulation applies to this position. Successful candidates will be required to acknowledge and attest to your vaccination status for both COVID-19 and Influenza.

An Equal Opportunity / Aff… Employer. Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply.

The Commonwealth is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by appropriate law. Research suggests that qualified women, Black, Indigenous, and Persons of Color (BIPOC)may self-select out of opportunities if they don't meet 100% of the job requirements. We encourage individuals who believe they have the skills necessary to thrive to apply for this role.

Job

Community and Social Services

Agency

Department of Mental Health

Schedule

Full-time

Shift

Day

Job Posting

Aug 25, 2026, 6:16:08 PM

Number of Openings

1

Salary

69,803.76 - 95,339.40 Yearly

If you have Diversity, Aff... questions or need a Reasonable Accommodation, please contact Diversity Officer / ADA Coordinator : Christina Hyppolite, christina.r.hyppolite@mass.gov - 8572835830

Bargaining Unit : 08-SEIU - Local 509 - Social/Rehabilitation

Confidential : No

Potentially Eligible for a Hybrid Work Schedule : No

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