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Hotel Operations Coordinator Jobs (NOW HIRING)

Landing

Operations Coordinator

Birmingham, AL · On-site

$55K - $65K/yr

Book all travel: flights, hotels, ground transportation, and build detailed itineraries * Monitor ... Operations Coordinator * Support cross-functional operational initiatives across markets and ...

Landing

Operations Coordinator

Birmingham, AL · On-site

$55K - $65K/yr

Book all travel: flights, hotels, ground transportation, and build detailed itineraries * Monitor ... Operations Coordinator * Support cross-functional operational initiatives across markets and ...

Cotton Holdings

Travel Hotel Operations Team

Houston, TX · On-site

$30/hr

... coordinating daily operations, managing documentation, tracking project progress, communicating with field teams, and ensuring projects stay on schedule. Must have knowledge of MEP (Mechanical ...

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How much do hotel operations coordinator jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for hotel operations coordinator in the United States is $24.76, according to ZipRecruiter salary data. Most workers in this role earn between $19.71 and $27.88 per hour, depending on experience, location, and employer.

What does a hotel operations coordinator do in a hotel?

A hotel operations coordinator manages daily hotel activities, including overseeing staff, ensuring guest satisfaction, and coordinating departments such as housekeeping, front desk, and maintenance. They often use property management systems and require strong organizational and communication skills to ensure smooth operations.

What is a hotel operations coordinator?

Hotel Operations Coordinators are professionals responsible for ensuring the smooth daily functioning of a hotel. They oversee various operational aspects, such as front desk management, housekeeping coordination, guest services, and communication between different hotel departments. Their role is essential in maintaining high standards of guest satisfaction and addressing any issues that may arise during a guest’s stay. They often assist in scheduling, training staff, and implementing hotel policies to optimize efficiency. With strong organizational and communication skills, they help create a seamless and enjoyable experience for both guests and staff.

What is the difference between Hotel Operations Coordinator vs Front Desk Supervisor?

AspectHotel Operations CoordinatorFront Desk Supervisor
CredentialsHospitality or related degree, certifications like CMP or CHA often preferredHigh school diploma or equivalent, hospitality experience preferred
Work EnvironmentOversees multiple departments, coordinates daily hotel operationsManages front desk staff, handles guest check-ins/outs
Employer & Industry UsageUsed across hotels, resorts, and hospitality groups for operational oversightCommonly used in hotels for guest service management
Search & Comparison IntentUnderstanding operational roles, coordination tasksFocus on guest service, front desk management

The Hotel Operations Coordinator focuses on overseeing various hotel departments and ensuring smooth daily operations, often requiring broader coordination skills and certifications. In contrast, the Front Desk Supervisor primarily manages guest services at the front desk, emphasizing guest interactions and staff supervision. Both roles are essential in hotel management but differ in scope and responsibilities.

What are some common challenges faced by hotel operations coordinators, and how can they be managed effectively?

Hotel Operations Coordinators often juggle multiple responsibilities, such as coordinating housekeeping, managing guest requests, and supporting front desk operations. Common challenges include handling last-minute changes, resolving guest complaints, and ensuring smooth communication between departments. Effective time management, strong organizational skills, and a proactive approach to problem-solving can help coordinators successfully manage these challenges. Building strong relationships with team members and maintaining clear channels of communication are also key to ensuring daily operations run smoothly.

What are the key skills and qualifications needed to thrive as a hotel operations coordinator?

To thrive as a Hotel Operations Coordinator, you need strong organizational skills, attention to detail, and a background in hospitality or business, often supported by a relevant degree or experience in hotel management. Familiarity with property management systems (PMS), booking software, and Microsoft Office Suite is typically required. Exceptional communication, multitasking, and problem-solving abilities help you excel in guest interactions and team coordination. These skills are essential for ensuring smooth daily operations, guest satisfaction, and efficient collaboration across hotel departments.
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What are the most commonly searched types of Hotel Operations jobs?

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Hotel Operations Coordinator jobs near you
Infographic showing various Hotel Operations Coordinator job openings in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $51,511 per year, or $24.8 per hour.

Operations Manager, Hotel Metro

Coury Hospitality, LLC

Milwaukee, WI • On-site

Full-time

Re-posted 19 days ago

Coury Hospitality rating

6.7

Company rating: 6.7 out of 10

Based on 12 frontline employees who took The Breakroom Quiz

Job description

Why Work at Hotel Metro?
At Hotel Metro, Autograph Collection, we redefine boutique luxury in downtown Milwaukee, blending historic charm with modern sophistication. Our modern Art Deco-inspired hotel features 63 stylish guest rooms, an inviting rooftop lounge, and a commitment to exceptional service and attention to detail. Curators at Hotel Metro thrive in an elegant, guest-focused environment, where hospitality meets personalized, memorable experiences.
The Operations Manager is responsible for overseeing the day-to-day operations of the property to ensure efficient performance across all departments. This role supports department leaders, monitors service standards, and ensures smooth coordination between teams to deliver exceptional guest experiences.
PRIMARY JOB DUTIES:
  • Oversee daily operations across multiple departments including Rooms Division, Food & Beverage, Events, and Facilities.

  • Ensure all departments operate efficiently and maintain high service standards.

  • Monitor daily activity to identify operational challenges and implement solutions.

  • Ensure guests receive exceptional service throughout their stay.

  • Respond to guest concerns or operational issues promptly and professionally.

  • Monitor guest satisfaction and support service improvement initiatives.

  • Support department managers and supervisors in leading their teams.

  • Assist with staff training, performance monitoring, and operational guidance.

  • Promote a culture of professionalism, teamwork, and service excellence.

  • Ensure clear communication between departments including Front Office, Housekeeping, Food & Beverage, Engineering, and Security.

  • Coordinate operational needs for large events, group bookings, and high occupancy periods.

  • Support department leaders in resolving operational challenges.

  • Monitor operational processes and identify opportunities to improve workflow and efficiency.

  • Support implementation of policies, procedures, and operational standards.

  • Assist leadership in meeting departmental goals and performance targets.

  • Ensure compliance with health, safety, and operational regulations.

  • Support risk management and workplace safety initiatives.

  • Assist with maintaining quality assurance standards across departments.

  • Assist with operational reporting and performance monitoring.

  • Maintain communication with executive leadership regarding operational performance.

  • Support documentation and implementation of operational procedures.

Additional tasks and responsibilities may be assigned at the discretion of the manager. Furthermore, tasks and responsibilities may be added or revised based on the volume of business and the need for the work to be completed at the present time.
KNOWLEDGE, SKILLS AND ABILITIES:
  • Bachelor's degree in hospitality management, Business Administration, or related field preferred.

  • 4-6 years of hospitality or hotel operations experience.

  • Prior supervisory or management experience preferred.

  • Strong leadership, communication, and problem-solving skills.

  • Knowledge of hotel operations including Rooms Division and Food & Beverage preferred.

PHYSICAL DEMANDS:
  • Ability to stand or walk for extended periods while overseeing operations.

  • Ability to lift up to 30 pounds occasionally.

  • Ability to work flexible hours including evenings, weekends, and holidays depending on operational needs.

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