ZipRecruiter

Log In

1

Home Based Inbound Call Center Jobs (NOW HIRING)

My3Tech Inc

Inbound Call Center Rep

Indianapolis, IN

$15.25 - $19/hr

Job:IN-IDOI-Inbound Call Center Rep (728602) Location : 311 W. WASHINGTON ST., INDIANAPOLIS, IN 46204 Client : State of IN Type: W2(with all Inclusive) Must complete a 5-day training on health ...

Confidential

Be Seen First

Call Center Representative

San Antonio, TX · On-site

$16/hr

Inbound Call Center Agent - Appointment Scheduling Position Overview We are seeking a reliable and ... Answer inbound calls promptly and professionally. * Schedule customer appointments accurately based ...

next page

Showing results 1-20

All JobsHome Based Inbound Call Center Jobs

Home Based Inbound Call Center information

See salary details

$12

$17

$23

How much do home based inbound call center jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for home based inbound call center in the United States is $17.33, according to ZipRecruiter salary data. Most workers in this role earn between $15.62 and $18.27 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Home Based Inbound Call Center Agent, and why are they important?

To thrive as a Home Based Inbound Call Center Agent, you need strong communication skills, active listening, problem-solving abilities, and typically at least a high school diploma. Familiarity with call center software, CRM systems, and VoIP technology is usually required. Outstanding customer service, patience, and the ability to work independently are valuable soft skills in this role. These skills and qualities are crucial for delivering efficient, high-quality support while maintaining customer satisfaction in a remote work environment.

What are home based inbound call center jobs?

Home based inbound call center jobs involve working remotely to handle incoming phone calls on behalf of a company or organization. Employees typically assist customers with inquiries, provide technical support, process orders, or resolve issues. These roles require a quiet home office, a reliable internet connection, and good communication skills. Companies often provide the necessary training and software for remote workers. Working from home offers flexibility and eliminates commuting, making it a popular choice for many seeking customer service positions.

What is the difference between Home Based Inbound Call Center vs Customer Service Representative?

AspectHome Based Inbound Call CenterCustomer Service Representative
Work EnvironmentRemote, home-based settingCan be remote or on-site, depending on employer
Required SkillsCommunication, problem-solving, basic tech skillsCommunication, problem-solving, product knowledge
CertificationsNone typically required, but customer service training helpfulCustomer service certifications optional
Industry UsageCommon in call centers, telecommunication, retailWidespread across various sectors including retail, tech, healthcare

Home Based Inbound Call Center jobs focus on handling customer inquiries remotely, often requiring minimal certifications. Customer Service Representatives may work in similar environments but can also be on-site, with broader roles in various industries. Both roles emphasize communication skills and customer satisfaction, but the call center position is specifically tailored for remote inbound calls.

What are some common challenges faced by home-based inbound call center agents, and how can they be managed?

Home-based inbound call center agents often face challenges such as maintaining focus amid household distractions, ensuring reliable internet connectivity, and managing feelings of isolation from working remotely. To overcome these, it's helpful to establish a dedicated workspace, schedule regular breaks, and communicate proactively with supervisors and team members through digital channels. Using productivity tools and participating in virtual team meetings can also help agents stay connected and engaged.
What cities are hiring for Home Based Inbound Call Center jobs? Cities with the most Home Based Inbound Call Center job openings:
What are the most commonly searched types of Inbound Call Center jobs? The most popular types of Inbound Call Center jobs are:
What states have the most Home Based Inbound Call Center jobs? States with the most job openings for Home Based Inbound Call Center jobs include:
Home Based Inbound Call Center jobs near you
Infographic showing various Home Based Inbound Call Center job openings in the United States as of May 2026, with employment types broken down into 9% Locum Tenens, 18% As Needed, and 73% Full Time. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $36,051 per year, or $17.3 per hour.
IN-DOR-Inbound Call Center

IN-DOR-Inbound Call Center

Lorven Technologies

Indianapolis, IN

Other

Posted 9 days ago

Job description

Role: IN-DOR-Inbound Call Center Job Id - (799294)
Location: DOR 100 N. Senate Ave., STE 105 Indianapolis, IN
Job description:
IN-DOR-Inbound Call Center
A Day in the Life:
  • Enjoys learning about a variety of the Department of Revenue Tax procedures including tax filing and payment requirements.
  • Provides Best in Class Customer Service to taxpaying customers by phone in a fast-paced call center environment.
  • Applies knowledge acquired in training and utilizes resources to analyze and solve problems.
  • Responds to a variety of tax types inquiries.
  • Access data utilizing basic computer skills.
  • Communicates professionally using correct grammar, spelling & punctuation.
  • Complies with all ethical and confidentiality requirements.
What You'll Need for Success:
  • High School Diploma/GED
  • High-energy - Optimism - Teamwork -Collaboration
  • Someone who provides open, honest, and positive communication.
  • A continuous learning and improvement - let's get better every day ... together approach.
  • A team member who speaks up if you don't understand or need more information.
  • Proven ability to provide customer service by telephone in a high-volume call center.
  • Proven ability to communicate both orally and in writing using correct grammar, spelling, and punctuation.
  • Ability to analyze, research and problem-solve using various resources.
  • Ability to learn to learn, understand, and apply ethics and confidentiality laws.

Supervisory Responsibilities/Direct Reports:
This role does not provide direct supervision to direct reports.
Difficulty of Work:
The Call Center customer service representative must use analytical skills to determine the customer's needs and apply the procedures to communicate the resolution and accurately resolve the customer issues
Responsibility:
The Tax Revenue Call Center Customer Service Representative (Tax Analyst) works to ensure the highest level of customer focus, with a strong commitment to the taxpayers of Indiana by providing professional, and accurate customer service . Tax knowledge is helpful but not required.
Personal Work Relationships:
This individual will be expected to exhibit professional behaviors with a team player mindset, adhere to the policies and procedures and provide exceptional customer service is provided to customers and/or agency partners.
Physical Effort:
This role performs work in an environment where sitting for extended periods of time could be expected.
Working Conditions:
This role performs work in a standard call center environment responding to back-to-back calls and adhere to scheduled break and lunch hours.
Competencies:
• Communicating Effectively, professionally, accurately
• Delivering High Quality Work
• Critical Thinking
• Managing Time
Skill matrix:
High school diploma or GED.
Required
Strong customer service related experience, preferably in a professional environment.
Required
1
Years
Experience adhering to ethical and confidentiality requirements
Required
1
Years
Excellent verbal communication, patience and problem-solving abilities to help address taxpayer inquiries and diffuse difficult situations.
Required
Strong analytical ability to analyze and research tax related inquiries.
Required
Prior experience in a fast-paced call center environment.
Desired
Knowledge of tax regulations.
Desired
Associates or Bachelors Degree in accounting, finance, or related field.
Desired
Lorven technologies logo

About Lorven technologies

Sourced by ZipRecruiter

Lorven Technologies, headquartered in Plainsboro, New Jersey, United States, is a reputable company in the technology industry, specializing in providing effective IT solutions and consulting services. The company's official website, lorventech.com, offers comprehensive insights into its offerings which include but are not limited to software development, IT consulting, project management, and business analysis. Since its inception, Lorven Technologies has been committed to ensuring efficiency and reliability in delivering IT services to its global clientele, establishing itself as a trusted name in the industry.

Industry

It services

Company size

51 - 200 Employees

Headquarters location

Plainsboro, NJ, US

Year founded

2001

Social media

FacebookTwitter

View All Lorven technologies Jobs

Apply