ZipRecruiter

Log In

1

Home Based Inbound Call Center Jobs in Nebraska (NOW HIRING)

NextDeavor Inc.

Call Center Manager

Omaha, NE · On-site

$100K - $130K/yr

Lead day-to-day operations of a fully remote call center (inbound, outbound, or blended) * Manage ... Experience using CRM systems and cloud-based call center platforms (VoIP, WFM, collaboration tools)

Village Pointe Toyota

Call Center Representative

Omaha, NE

$15.25 - $19.25/hr

This individual will receive inbound phone calls to schedule service appointments, they will also ... Must have previous call center experience Schedule * Monday - Saturday 9:00am to 6:00pm (M-F)

Village Pointe Toyota

Call Center Representative

Elkhorn, NE · On-site

$15.25 - $19/hr

This individual will receive inbound phone calls to schedule service appointments, they will also ... Must have previous call center experience Schedule * Monday - Saturday 9:00am to 6:00pm (M-F)

Village Pointe Toyota

Call Center Representative

Elkhorn, NE · On-site

$15.25 - $19/hr

This individual will receive inbound phone calls to schedule service appointments, they will also ... Must have previous call center experience Schedule * Monday - Saturday 9:00am to 6:00pm (M-F)

Village Pointe Toyota

Call Center Representative

Omaha, NE

$15.25 - $19.25/hr

This individual will receive inbound phone calls to schedule service appointments, they will also ... Must have previous call center experience Schedule * Monday - Saturday 9:00am to 6:00pm (M-F)

AMBA

Account Development Specialist

Omaha, NE

This role will take 50-60 inbound phone calls from members and nonmembers daily, with opportunities ... Qualifications * 1 year of Call Center experience preferred * 1+ Sales Experience preferred ...

AMBA

Account Development Specialist

Norfolk, NE

This role will take 50-60 inbound phone calls from members and nonmembers daily, with opportunities ... Qualifications * 1 year of Call Center experience preferred * 1+ Sales Experience preferred ...

AMBA

Account Development Specialist

Lincoln, NE · On-site

This role will take 50-60 inbound phone calls from members and nonmembers daily, with opportunities ... Qualifications * 1 year of Call Center experience preferred * 1+ Sales Experience preferred ...

AMBA

Account Development Specialist

Norfolk, NE

$17/hr

This role will take 50-60 inbound phone calls from members and nonmembers daily, with opportunities ... Qualifications * 1 year of Call Center experience preferred * 1+ Sales Experience preferred ...

AMBA

Account Development Specialist

Papillion, NE · On-site

This role will take 50-60 inbound phone calls from members and nonmembers daily, with opportunities ... Qualifications * 1 year of Call Center experience preferred * 1+ Sales Experience preferred ...

AMBA

Account Development Specialist

Kearney, NE

This role will take 50-60 inbound phone calls from members and nonmembers daily, with opportunities ... Qualifications * 1 year of Call Center experience preferred * 1+ Sales Experience preferred ...

AMBA

Account Development Specialist

Lincoln, NE

$17/hr

This role will take 50-60 inbound phone calls from members and nonmembers daily, with opportunities ... Qualifications * 1 year of Call Center experience preferred * 1+ Sales Experience preferred ...

AMBA

Account Development Specialist

Norfolk, NE

$17/hr

This role will take 50-60 inbound phone calls from members and nonmembers daily, with opportunities ... Qualifications * 1 year of Call Center experience preferred * 1+ Sales Experience preferred ...

next page

Showing results 1-20

All JobsHome Based Inbound Call Center JobsHome Based Inbound Call Center Jobs in Nebraska

Home Based Inbound Call Center information

See Nebraska salary details

$12

$16

$22

How much do home based inbound call center jobs pay per hour?

As of Jun 20, 2026, the average hourly pay for home based inbound call center in Nebraska is $16.52, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $17.40 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Home Based Inbound Call Center Agent, and why are they important?

To thrive as a Home Based Inbound Call Center Agent, you need strong communication skills, active listening, problem-solving abilities, and typically at least a high school diploma. Familiarity with call center software, CRM systems, and VoIP technology is usually required. Outstanding customer service, patience, and the ability to work independently are valuable soft skills in this role. These skills and qualities are crucial for delivering efficient, high-quality support while maintaining customer satisfaction in a remote work environment.

What are home based inbound call center jobs?

Home based inbound call center jobs involve working remotely to handle incoming phone calls on behalf of a company or organization. Employees typically assist customers with inquiries, provide technical support, process orders, or resolve issues. These roles require a quiet home office, a reliable internet connection, and good communication skills. Companies often provide the necessary training and software for remote workers. Working from home offers flexibility and eliminates commuting, making it a popular choice for many seeking customer service positions.

What is the difference between Home Based Inbound Call Center vs Customer Service Representative?

AspectHome Based Inbound Call CenterCustomer Service Representative
Work EnvironmentRemote, home-based settingCan be remote or on-site, depending on employer
Required SkillsCommunication, problem-solving, basic tech skillsCommunication, problem-solving, product knowledge
CertificationsNone typically required, but customer service training helpfulCustomer service certifications optional
Industry UsageCommon in call centers, telecommunication, retailWidespread across various sectors including retail, tech, healthcare

Home Based Inbound Call Center jobs focus on handling customer inquiries remotely, often requiring minimal certifications. Customer Service Representatives may work in similar environments but can also be on-site, with broader roles in various industries. Both roles emphasize communication skills and customer satisfaction, but the call center position is specifically tailored for remote inbound calls.

What are some common challenges faced by home-based inbound call center agents, and how can they be managed?

Home-based inbound call center agents often face challenges such as maintaining focus amid household distractions, ensuring reliable internet connectivity, and managing feelings of isolation from working remotely. To overcome these, it's helpful to establish a dedicated workspace, schedule regular breaks, and communicate proactively with supervisors and team members through digital channels. Using productivity tools and participating in virtual team meetings can also help agents stay connected and engaged.
What are the most commonly searched types of Inbound Call Center jobs in Nebraska? The most popular types of Inbound Call Center jobs in Nebraska are:
Home Based Inbound Call Center jobs near you
Call Center Manager

Call Center Manager

NextDeavor Inc.

Omaha, NE • On-site

$100K - $130K/yr

Contractor

Posted 15 days ago

Job description

Call Center Manager
Full-time
Omaha, NE, US
Exclusive confidential search — details shared with qualified applicants.
Become a Key Player as a Call Center Manager

You will lead and scale a fully remote call center operation, driving operational performance and exceptional customer experience. You will manage supervisors and agents, collaborate with HR, IT, QA, and Training, and report insights to senior leadership. This is a Remote role supporting a distributed, multi–time-zone workforce.

Here’s How You’ll Make an Impact on the Team
  • Lead day-to-day operations of a fully remote call center (inbound, outbound, or blended)
  • Manage, coach, and develop remote supervisors and agents through virtual leadership and performance reviews
  • Monitor and drive key KPIs including service levels, call volume, AHT, QA scores, and customer satisfaction
  • Oversee scheduling, staffing, and productivity using workforce management tools
  • Implement virtual training, onboarding, and ongoing coaching programs
  • Analyze performance data to identify trends and drive continuous improvement
  • Ensure compliance with company policies and quality standards across all operations
  • Present performance insights and reports to senior leadership and collaborate cross-functionally to support scalable operations
Here’s What You’ll Need to Be Successful in This Role
  • Bachelor’s degree in Business, Management, or related field (or equivalent experience)
  • Proven experience managing a remote or distributed call center team
  • Strong understanding of call center KPIs, QA processes, and workforce management
  • Experience using CRM systems and cloud-based call center platforms (VoIP, WFM, collaboration tools)
  • Excellent communication and leadership skills with the ability to manage across time zones
Here’s What Else Might Help You Out
  • Experience managing global or multi-time-zone teams
  • Background in scaling or improving remote call center operations
  • Strong analytical mindset with experience driving performance improvement initiatives
Pay Range

$100,000 - $130,000

Ready to Make Your Mark?

This role may fill quickly. Submit your resume to be considered.

Apply with Pioneers here