ZipRecruiter

Log In

1

Home Based Inbound Call Center Jobs in Nebraska (NOW HIRING)

Humana

Appeals Rep

Lincoln, NE · On-site

$48K - $65K/yr

Previous inbound call center/customer service experience * Experience with CAS and MedHOK ... Overtime and holiday work may be required based on business needs. HireVue As part of our hiring ...

New

TEKsystems

Contact Center Rep (PART TIME)

Bellevue, NE · Remote

$16.50/hr

... home following successful completion of training Responsibilities * Handle a high volume of inbound ... Call center, customer support, or contact center experience preferred * Strong verbal and written ...

TEKsystems

Contact Center Rep (PART TIME)

Bellevue, NE · Remote

$16.50/hr

... home following successful completion of training Responsibilities * Handle a high volume of inbound ... Call center, customer support, or contact center experience preferred * Strong verbal and written ...

National Indemnity Company

Insurance Agent I

Omaha, NE · On-site

The Insurance Agent works in a fast-paced, high-volume call center environment and contributes to a ... This position is based in Omaha, NE , with a hybrid work structure following training (50% in ...

Nationalindemnity

Insurance Agent I

Omaha, NE

The Insurance Agent works in a fast-paced, high-volume call center environment and contributes to a ... This position is based in Omaha, NE , with a hybrid work structure following training (50% in ...

previous page

Showing results 41-60

All JobsHome Based Inbound Call Center JobsHome Based Inbound Call Center Jobs in Nebraska

Home Based Inbound Call Center information

See Nebraska salary details

$12

$16

$22

How much do home based inbound call center jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for home based inbound call center in Nebraska is $16.52, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $17.40 per hour, depending on experience, location, and employer.

What skills and qualifications are needed to thrive as a home based inbound call center agent?

To thrive as a Home Based Inbound Call Center Agent, you need strong communication skills, active listening, problem-solving abilities, and typically at least a high school diploma. Familiarity with call center software, CRM systems, and VoIP technology is usually required. Outstanding customer service, patience, and the ability to work independently are valuable soft skills in this role. These skills and qualities are crucial for delivering efficient, high-quality support while maintaining customer satisfaction in a remote work environment.

What is a home based inbound call center?

Home based inbound call center jobs involve working remotely to handle incoming phone calls on behalf of a company or organization. Employees typically assist customers with inquiries, provide technical support, process orders, or resolve issues. These roles require a quiet home office, a reliable internet connection, and good communication skills. Companies often provide the necessary training and software for remote workers. Working from home offers flexibility and eliminates commuting, making it a popular choice for many seeking customer service positions.

What is the difference between Home Based Inbound Call Center vs Customer Service Representative?

AspectHome Based Inbound Call CenterCustomer Service Representative
Work EnvironmentRemote, home-based settingCan be remote or on-site, depending on employer
Required SkillsCommunication, problem-solving, basic tech skillsCommunication, problem-solving, product knowledge
CertificationsNone typically required, but customer service training helpfulCustomer service certifications optional
Industry UsageCommon in call centers, telecommunication, retailWidespread across various sectors including retail, tech, healthcare

Home Based Inbound Call Center jobs focus on handling customer inquiries remotely, often requiring minimal certifications. Customer Service Representatives may work in similar environments but can also be on-site, with broader roles in various industries. Both roles emphasize communication skills and customer satisfaction, but the call center position is specifically tailored for remote inbound calls.

What are common challenges faced by home based inbound call center agents, and how can they be managed?

Home-based inbound call center agents often face challenges such as maintaining focus amid household distractions, ensuring reliable internet connectivity, and managing feelings of isolation from working remotely. To overcome these, it's helpful to establish a dedicated workspace, schedule regular breaks, and communicate proactively with supervisors and team members through digital channels. Using productivity tools and participating in virtual team meetings can also help agents stay connected and engaged.
What are the most commonly searched types of Inbound Call Center jobs in Nebraska? The most popular types of Inbound Call Center jobs in Nebraska are:
Home Based Inbound Call Center jobs near you

Patient Financial Services Representative

REVCO SOLUTIONS

Omaha, NE • Hybrid

$16/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 16 days ago

Job description

Description

***On-Site***


Join Our High-Energy Healthcare Call Center Team!


At Revco Solutions we provide exceptional customer service to the patients we service. As a leading healthcare call center, we are seeking highly motivated individuals to join our high-energy call center team. If you are passionate about helping others, thrive in a fast-paced environment, and are committed to delivering outstanding customer service, we want you to be part of our team!


As a Patient Account Specialist, you will play a vital role in assisting the patients we serve by ensuring they receive the support and guidance they need. You will assist the patient with understanding their account and then work with the patient on resolving their balance. 


Revco has a performance-based incentive plan, that includes a monthly bonus, as well as a hybrid in office/work from home opportunity.


Pay: $16/hr. plus incentive program


Other Benefits Include:

  • Medical, Dental, Vision, Life      and Disability Coverage
  • 401(k) Savings Plan with      Company Match
  • Paid Time Off (PTO)
  • Paid Holidays
  • Monthly Bonus Plan 
  • Hybrid opportunities

As a valued team member your responsibilities will include:

  • Answering inbound calls from      patients and addressing any inquiries, concerns, or requests with empathy      and professionalism. 
  • Assisting patients with      insurance inquiries, claims, and billing matters.
  • Providing information about      medical procedures, services, and general healthcare inquiries.
  • Documenting      patient interactions and updating relevant systems according to      established guidelines.

To excel in this role, you should possess the following qualifications:

  • Excellent communication      skills, both verbal and written, with a compassionate and patient-centered      approach.
  • Strong problem-solving skills      and the ability to handle challenging situations with empathy and      professionalism.
  • Ability      to multitask, navigate computer systems efficiently, and type accurately.

Requirements:

  • High school diploma or      equivalent.
  • Proficient in basic computer      applications and the ability to learn new software quickly. 
  • Empathy, compassion, and a      genuine desire to help others.
  • Strong      attention to detail.

So, if you are ready to make a difference and join our industry leading team please apply today!

Apply