... call center team. This role is critical in converting inbound patient inquiries into scheduled appointments and delivering an exceptional first impression of our dental offices. The ideal candidate ...
... call center team. This role is critical in converting inbound patient inquiries into scheduled appointments and delivering an exceptional first impression of our dental offices. The ideal candidate ...
... call center team. This role is critical in converting inbound patient inquiries into scheduled appointments and delivering an exceptional first impression of our dental offices. The ideal candidate ...
... call center team. This role is critical in converting inbound patient inquiries into scheduled appointments and delivering an exceptional first impression of our dental offices. The ideal candidate ...
Call Center Manager
Omaha, NE · On-site
$100K - $130K/yr
Lead day-to-day operations of a fully remote call center (inbound, outbound, or blended) * Manage, coach, and develop remote supervisors and agents through virtual leadership and performance reviews
Quick apply
Call Center Manager
Omaha, NE · On-site
$100K - $130K/yr
Lead day-to-day operations of a fully remote call center (inbound, outbound, or blended) * Manage, coach, and develop remote supervisors and agents through virtual leadership and performance reviews
Call Center Representative
Elkhorn, NE · On-site
$15.25 - $19/hr
This individual will receive inbound phone calls to schedule service appointments, they will also ... Must have previous call center experience Schedule * Monday - Saturday 9:00am to 6:00pm (M-F)
Call Center Representative
Elkhorn, NE · On-site
$15.25 - $19/hr
This individual will receive inbound phone calls to schedule service appointments, they will also ... Must have previous call center experience Schedule * Monday - Saturday 9:00am to 6:00pm (M-F)
Call Center Representative
$15.25 - $19.25/hr
This individual will receive inbound phone calls to schedule service appointments, they will also ... Must have previous call center experience Schedule * Monday - Saturday 9:00am to 6:00pm (M-F)
Call Center Representative
$15.25 - $19.25/hr
This individual will receive inbound phone calls to schedule service appointments, they will also ... Must have previous call center experience Schedule * Monday - Saturday 9:00am to 6:00pm (M-F)
Call Center Representative
$15.25 - $19.25/hr
This individual will receive inbound phone calls to schedule service appointments, they will also ... Must have previous call center experience Schedule * Monday - Saturday 9:00am to 6:00pm (M-F)
Call Center Representative
$15.25 - $19.25/hr
This individual will receive inbound phone calls to schedule service appointments, they will also ... Must have previous call center experience Schedule * Monday - Saturday 9:00am to 6:00pm (M-F)
Call Center Representative
Elkhorn, NE · On-site
$15.25 - $19/hr
This individual will receive inbound phone calls to schedule service appointments, they will also ... Must have previous call center experience Schedule * Monday - Saturday 9:00am to 6:00pm (M-F)
Call Center Representative
Elkhorn, NE · On-site
$15.25 - $19/hr
This individual will receive inbound phone calls to schedule service appointments, they will also ... Must have previous call center experience Schedule * Monday - Saturday 9:00am to 6:00pm (M-F)
Call Center Representative
$15.25 - $19/hr
This individual will receive inbound phone calls to schedule service appointments, they will also ... Must have previous call center experience Schedule * Monday - Saturday 9:00am to 6:00pm (M-F)
Call Center Representative
$15.25 - $19/hr
This individual will receive inbound phone calls to schedule service appointments, they will also ... Must have previous call center experience Schedule * Monday - Saturday 9:00am to 6:00pm (M-F)
Customer Service Representative - Call Center/CSR
Omaha, NE · On-site
$17 - $19/hr
Sales Acumen: Engaging in both inbound and outbound sales, utilizing effective techniques ... Call Center/CSR position, but don't have a resume? No worries, give us a call. Join Us. Company ...
Quick apply
Customer Service Representative - Call Center/CSR
Omaha, NE · On-site
$17 - $19/hr
Sales Acumen: Engaging in both inbound and outbound sales, utilizing effective techniques ... Call Center/CSR position, but don't have a resume? No worries, give us a call. Join Us. Company ...
Client Experience Coordinator & Executive Support
Omaha, NE · On-site
$18 - $20/hr
Bonus based on performance OiCS (Omaha Inbound Call Services) is a growing in-person call center providing professional support for businesses in the home services industry. While we do handle ...
Client Experience Coordinator & Executive Support
Omaha, NE · On-site
$18 - $20/hr
Bonus based on performance OiCS (Omaha Inbound Call Services) is a growing in-person call center providing professional support for businesses in the home services industry. While we do handle ...
This role will take 50-60 inbound phone calls from members and nonmembers daily, with opportunities ... Qualifications * 1 year of Call Center experience preferred * 1+ Sales Experience preferred ...
Quick apply
This role will take 50-60 inbound phone calls from members and nonmembers daily, with opportunities ... Qualifications * 1 year of Call Center experience preferred * 1+ Sales Experience preferred ...
Account Development Specialist
Omaha, NE · On-site
This role will take 50-60 inbound phone calls from members and nonmembers daily, with opportunities ... Qualifications * 1 year of Call Center experience preferred * 1+ Sales Experience preferred ...
Quick apply
Account Development Specialist
Omaha, NE · On-site
This role will take 50-60 inbound phone calls from members and nonmembers daily, with opportunities ... Qualifications * 1 year of Call Center experience preferred * 1+ Sales Experience preferred ...
Account Development Specialist
Norfolk, NE · On-site
$17/hr
This role will take 50-60 inbound phone calls from members and nonmembers daily, with opportunities ... Qualifications * 1 year of Call Center experience preferred * 1+ Sales Experience preferred ...
Account Development Specialist
Norfolk, NE · On-site
$17/hr
This role will take 50-60 inbound phone calls from members and nonmembers daily, with opportunities ... Qualifications * 1 year of Call Center experience preferred * 1+ Sales Experience preferred ...
This role will take 50-60 inbound phone calls from members and nonmembers daily, with opportunities ... Qualifications * 1 year of Call Center experience preferred * 1+ Sales Experience preferred ...
This role will take 50-60 inbound phone calls from members and nonmembers daily, with opportunities ... Qualifications * 1 year of Call Center experience preferred * 1+ Sales Experience preferred ...
This role will take 50-60 inbound phone calls from members and nonmembers daily, with opportunities ... Qualifications * 1 year of Call Center experience preferred * 1+ Sales Experience preferred ...
This role will take 50-60 inbound phone calls from members and nonmembers daily, with opportunities ... Qualifications * 1 year of Call Center experience preferred * 1+ Sales Experience preferred ...
Account Development Specialist
Hastings, NE · On-site
$17/hr
This role will take 50-60 inbound phone calls from members and nonmembers daily, with opportunities ... Qualifications * 1 year of Call Center experience preferred * 1+ Sales Experience preferred ...
Account Development Specialist
Hastings, NE · On-site
$17/hr
This role will take 50-60 inbound phone calls from members and nonmembers daily, with opportunities ... Qualifications * 1 year of Call Center experience preferred * 1+ Sales Experience preferred ...
Account Development Specialist
Lincoln, NE · On-site
This role will take 50-60 inbound phone calls from members and nonmembers daily, with opportunities ... Qualifications * 1 year of Call Center experience preferred * 1+ Sales Experience preferred ...
Quick apply
Account Development Specialist
Lincoln, NE · On-site
This role will take 50-60 inbound phone calls from members and nonmembers daily, with opportunities ... Qualifications * 1 year of Call Center experience preferred * 1+ Sales Experience preferred ...
This role will take 50-60 inbound phone calls from members and nonmembers daily, with opportunities ... Qualifications * 1 year of Call Center experience preferred * 1+ Sales Experience preferred ...
This role will take 50-60 inbound phone calls from members and nonmembers daily, with opportunities ... Qualifications * 1 year of Call Center experience preferred * 1+ Sales Experience preferred ...
Account Development Specialist
Grand Island, NE · On-site
$17/hr
This role will take 50-60 inbound phone calls from members and nonmembers daily, with opportunities ... Qualifications * 1 year of Call Center experience preferred * 1+ Sales Experience preferred ...
Account Development Specialist
Grand Island, NE · On-site
$17/hr
This role will take 50-60 inbound phone calls from members and nonmembers daily, with opportunities ... Qualifications * 1 year of Call Center experience preferred * 1+ Sales Experience preferred ...
Account Development Specialist
Papillion, NE · On-site
$17/hr
This role will take 50-60 inbound phone calls from members and nonmembers daily, with opportunities ... Qualifications * 1 year of Call Center experience preferred * 1+ Sales Experience preferred ...
Account Development Specialist
Papillion, NE · On-site
$17/hr
This role will take 50-60 inbound phone calls from members and nonmembers daily, with opportunities ... Qualifications * 1 year of Call Center experience preferred * 1+ Sales Experience preferred ...
Overnight Inbound Call Center information
What is the difference between Overnight Inbound Call Center vs Customer Service Representative?
| Aspect | Overnight Inbound Call Center | Customer Service Representative |
|---|---|---|
| Work Hours | Typically overnight shifts, often 10 PM to 6 AM | Daytime or flexible hours, depending on employer |
| Work Environment | Call center setting, often in a shared office space | Varies; call centers, retail, or office environments |
| Required Skills | Communication, patience, problem-solving, basic tech skills | Communication, problem-solving, customer interaction skills |
| Certifications | Generally none required; some roles may prefer customer service training | Often none required; customer service experience preferred |
Both roles involve assisting customers via phone, but Overnight Inbound Call Center jobs focus on overnight shifts in call center environments, while Customer Service Representatives may work during regular hours in various settings. The skills and certifications are similar, but shift timings and work environments differ.
What are the most commonly searched types of Inbound Call Center jobs in Nebraska? The most popular types of Inbound Call Center jobs in Nebraska are:
Full-time
Posted 19 days ago
Job description
Appointment Conversion Specialist ? Call Center (Dental Office)
About the Role
We are seeking a high-performing, patient-focused Inside Dental Sales Representative to join our growing call center team. This role is critical in converting inbound patient inquiries into scheduled appointments and delivering an exceptional first impression of our dental offices. The ideal candidate will use a consultative approach to guide patients through treatment options, overcome objections, and help them move forward with care.
This is an excellent opportunity for a driven sales professional who thrives in a fast-paced, metrics-driven environment and is passionate about helping patients access quality dental care.
Â
Key Responsibilities
- Handle high-volume inbound calls from prospective and existing patients
- Convert calls into scheduled appointments by effectively communicating value and urgency of care
- Understand patient needs and recommend appropriate services and next steps
- Meet and exceed daily, weekly, and monthly scheduling and conversion goals
- Accurately document all patient interactions in the CRM/practice management system
- Follow up on unscheduled treatment, missed appointments, and patient inquiries
- Manage objections related to cost, concerns, and scheduling with confidence and empathy
- Collaborate with office teams to ensure seamless patient experience
- Maintain professionalism and positivity in a fast-paced call center environment
- Availability to work Pacific Standard Time (PST) hours
Â
About Emergency Dental Care USA
Sourced by ZipRecruiter
Industry
Health care and social assistance
Company size
11 - 50 Employees
Headquarters location
Aurora, CO, US
Year founded
2006