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Overnight Inbound Call Center Jobs in Nebraska (NOW HIRING)

Call Center Manager

Omaha, NE · On-site

$100K - $130K/yr

Lead day-to-day operations of a fully remote call center (inbound, outbound, or blended) * Manage, coach, and develop remote supervisors and agents through virtual leadership and performance reviews

Call Center Representative

Omaha, NE

$15.25 - $19.25/hr

This individual will receive inbound phone calls to schedule service appointments, they will also ... Must have previous call center experience Schedule * Monday - Saturday 9:00am to 6:00pm (M-F)

Call Center Representative

Elkhorn, NE · On-site

$15.25 - $19/hr

This individual will receive inbound phone calls to schedule service appointments, they will also ... Must have previous call center experience Schedule * Monday - Saturday 9:00am to 6:00pm (M-F)

Call Center Representative

Elkhorn, NE · On-site

$15.25 - $19/hr

This individual will receive inbound phone calls to schedule service appointments, they will also ... Must have previous call center experience Schedule * Monday - Saturday 9:00am to 6:00pm (M-F)

Call Center Representative

Omaha, NE · On-site

$15.25 - $19.25/hr

This individual will receive inbound phone calls to schedule service appointments, they will also ... Must have previous call center experience Schedule * Monday - Saturday 9:00am to 6:00pm (M-F)

This role will take 50-60 inbound phone calls from members and nonmembers daily, with opportunities ... Qualifications * 1 year of Call Center experience preferred * 1+ Sales Experience preferred ...

This role will take 50-60 inbound phone calls from members and nonmembers daily, with opportunities ... Qualifications * 1 year of Call Center experience preferred * 1+ Sales Experience preferred ...

This role will take 50-60 inbound phone calls from members and nonmembers daily, with opportunities ... Qualifications * 1 year of Call Center experience preferred * 1+ Sales Experience preferred ...

This role will take 50-60 inbound phone calls from members and nonmembers daily, with opportunities ... Qualifications * 1 year of Call Center experience preferred * 1+ Sales Experience preferred ...

This role will take 50-60 inbound phone calls from members and nonmembers daily, with opportunities ... Qualifications * 1 year of Call Center experience preferred * 1+ Sales Experience preferred ...

This role will take 50-60 inbound phone calls from members and nonmembers daily, with opportunities ... Qualifications * 1 year of Call Center experience preferred * 1+ Sales Experience preferred ...

This role will take 50-60 inbound phone calls from members and nonmembers daily, with opportunities ... Qualifications * 1 year of Call Center experience preferred * 1+ Sales Experience preferred ...

This role will take 50-60 inbound phone calls from members and nonmembers daily, with opportunities ... Qualifications * 1 year of Call Center experience preferred * 1+ Sales Experience preferred ...

This role will take 50-60 inbound phone calls from members and nonmembers daily, with opportunities ... Qualifications * 1 year of Call Center experience preferred * 1+ Sales Experience preferred ...

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Showing results 1-20

Overnight Inbound Call Center information

What is the difference between Overnight Inbound Call Center vs Customer Service Representative?

AspectOvernight Inbound Call CenterCustomer Service Representative
Work HoursTypically overnight shifts, often 10 PM to 6 AMDaytime or flexible hours, depending on employer
Work EnvironmentCall center setting, often in a shared office spaceVaries; call centers, retail, or office environments
Required SkillsCommunication, patience, problem-solving, basic tech skillsCommunication, problem-solving, customer interaction skills
CertificationsGenerally none required; some roles may prefer customer service trainingOften none required; customer service experience preferred

Both roles involve assisting customers via phone, but Overnight Inbound Call Center jobs focus on overnight shifts in call center environments, while Customer Service Representatives may work during regular hours in various settings. The skills and certifications are similar, but shift timings and work environments differ.

What are the most commonly searched types of Inbound Call Center jobs in Nebraska? The most popular types of Inbound Call Center jobs in Nebraska are:
Call Center Manager

Call Center Manager

NextDeavor Inc.

Omaha, NE • On-site

$100K - $130K/yr

Contractor

Posted 15 days ago


Job description

Call Center Manager
Full-time
Omaha, NE, US
Exclusive confidential search — details shared with qualified applicants.
Become a Key Player as a Call Center Manager

You will lead and scale a fully remote call center operation, driving operational performance and exceptional customer experience. You will manage supervisors and agents, collaborate with HR, IT, QA, and Training, and report insights to senior leadership. This is a Remote role supporting a distributed, multi–time-zone workforce.

Here’s How You’ll Make an Impact on the Team
  • Lead day-to-day operations of a fully remote call center (inbound, outbound, or blended)
  • Manage, coach, and develop remote supervisors and agents through virtual leadership and performance reviews
  • Monitor and drive key KPIs including service levels, call volume, AHT, QA scores, and customer satisfaction
  • Oversee scheduling, staffing, and productivity using workforce management tools
  • Implement virtual training, onboarding, and ongoing coaching programs
  • Analyze performance data to identify trends and drive continuous improvement
  • Ensure compliance with company policies and quality standards across all operations
  • Present performance insights and reports to senior leadership and collaborate cross-functionally to support scalable operations
Here’s What You’ll Need to Be Successful in This Role
  • Bachelor’s degree in Business, Management, or related field (or equivalent experience)
  • Proven experience managing a remote or distributed call center team
  • Strong understanding of call center KPIs, QA processes, and workforce management
  • Experience using CRM systems and cloud-based call center platforms (VoIP, WFM, collaboration tools)
  • Excellent communication and leadership skills with the ability to manage across time zones
Here’s What Else Might Help You Out
  • Experience managing global or multi-time-zone teams
  • Background in scaling or improving remote call center operations
  • Strong analytical mindset with experience driving performance improvement initiatives
Pay Range

$100,000 - $130,000

Ready to Make Your Mark?

This role may fill quickly. Submit your resume to be considered.

Apply with Pioneers here