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Overnight Inbound Call Center Jobs in Nebraska (NOW HIRING)

TEKsystems

Contact Center Rep (PART TIME)

Bellevue, NE · Remote

$16.50/hr

Handle a high volume of inbound customer calls * Assist customers with placing orders accurately ... Call center, customer support, or contact center experience preferred * Strong verbal and written ...

TEKsystems

Contact Center Rep (PART TIME)

Bellevue, NE · Remote

$16.50/hr

Handle a high volume of inbound customer calls * Assist customers with placing orders accurately ... Call center, customer support, or contact center experience preferred * Strong verbal and written ...

National Indemnity Company

Insurance Agent I

Omaha, NE · On-site

The Insurance Agent works in a fast-paced, high-volume call center environment and contributes to a ... Sell new insurance policies through inbound customer calls-no cold calling required. * Guide ...

Nationalindemnity

Insurance Agent I

Omaha, NE

The Insurance Agent works in a fast-paced, high-volume call center environment and contributes to a ... Sell new insurance policies through inbound customer calls-no cold calling required. * Guide ...

National Indemnity Company

Insurance Agent I

Omaha, NE · On-site

The Insurance Agent works in a fast-paced, high-volume call center environment and contributes to a ... Sell new insurance policies through inbound customer calls-no cold calling required. * Guide ...

EMS, Inc.

Technical Support Representative

Omaha, NE · On-site

EMS, Inc. offers a team work environment, not a "typical" call center atmosphere. As a Technical Support Agent you must be able to answer inbound customer calls, email, and chat inquiries in a timely ...

EMS Inc.

Technical Support Representative

Omaha, NE · On-site

EMS, Inc. offers a team work environment, not a "typical" call center atmosphere. As a Technical Support Agent you must be able to answer inbound customer calls, email, and chat inquiries in a timely ...

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Overnight Inbound Call Center information

What is the difference between Overnight Inbound Call Center vs Customer Service Representative?

AspectOvernight Inbound Call CenterCustomer Service Representative
Work HoursTypically overnight shifts, often 10 PM to 6 AMDaytime or flexible hours, depending on employer
Work EnvironmentCall center setting, often in a shared office spaceVaries; call centers, retail, or office environments
Required SkillsCommunication, patience, problem-solving, basic tech skillsCommunication, problem-solving, customer interaction skills
CertificationsGenerally none required; some roles may prefer customer service trainingOften none required; customer service experience preferred

Both roles involve assisting customers via phone, but Overnight Inbound Call Center jobs focus on overnight shifts in call center environments, while Customer Service Representatives may work during regular hours in various settings. The skills and certifications are similar, but shift timings and work environments differ.

What are the most commonly searched types of Inbound Call Center jobs in Nebraska? The most popular types of Inbound Call Center jobs in Nebraska are:
Overnight Inbound Call Center jobs near you

Patient Financial Services Representative

REVCO SOLUTIONS

Omaha, NE • Hybrid

$16/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 16 days ago

Job description

Description

***On-Site***


Join Our High-Energy Healthcare Call Center Team!


At Revco Solutions we provide exceptional customer service to the patients we service. As a leading healthcare call center, we are seeking highly motivated individuals to join our high-energy call center team. If you are passionate about helping others, thrive in a fast-paced environment, and are committed to delivering outstanding customer service, we want you to be part of our team!


As a Patient Account Specialist, you will play a vital role in assisting the patients we serve by ensuring they receive the support and guidance they need. You will assist the patient with understanding their account and then work with the patient on resolving their balance. 


Revco has a performance-based incentive plan, that includes a monthly bonus, as well as a hybrid in office/work from home opportunity.


Pay: $16/hr. plus incentive program


Other Benefits Include:

  • Medical, Dental, Vision, Life      and Disability Coverage
  • 401(k) Savings Plan with      Company Match
  • Paid Time Off (PTO)
  • Paid Holidays
  • Monthly Bonus Plan 
  • Hybrid opportunities

As a valued team member your responsibilities will include:

  • Answering inbound calls from      patients and addressing any inquiries, concerns, or requests with empathy      and professionalism. 
  • Assisting patients with      insurance inquiries, claims, and billing matters.
  • Providing information about      medical procedures, services, and general healthcare inquiries.
  • Documenting      patient interactions and updating relevant systems according to      established guidelines.

To excel in this role, you should possess the following qualifications:

  • Excellent communication      skills, both verbal and written, with a compassionate and patient-centered      approach.
  • Strong problem-solving skills      and the ability to handle challenging situations with empathy and      professionalism.
  • Ability      to multitask, navigate computer systems efficiently, and type accurately.

Requirements:

  • High school diploma or      equivalent.
  • Proficient in basic computer      applications and the ability to learn new software quickly. 
  • Empathy, compassion, and a      genuine desire to help others.
  • Strong      attention to detail.

So, if you are ready to make a difference and join our industry leading team please apply today!

Apply