Salary: $15.50 Hourly Edcor is seeking additional Call Center Agents (no sales) to join our inbound call center in Troy, MI. We have full (40 hours) and you pick your shift part time (20 hours ...
Quick apply
Salary: $15.50 Hourly Edcor is seeking additional Call Center Agents (no sales) to join our inbound call center in Troy, MI. We have full (40 hours) and you pick your shift part time (20 hours ...
Call Center Representative (On-Site)
Troy, MI · On-site
Salary: $15.50 Hourly Edcor is seeking additional Call Center Agents (no sales) to join our inbound call center in Troy, MI. We have full (40 hours) and you pick your shift part time (20 hours ...
Quick apply
Call Center Representative (On-Site)
Troy, MI · On-site
Salary: $15.50 Hourly Edcor is seeking additional Call Center Agents (no sales) to join our inbound call center in Troy, MI. We have full (40 hours) and you pick your shift part time (20 hours ...
Inbound Call Center Associate
Pontiac, MI · On-site
... home ownership possible for more Americans? It's all happening on UWM's campus, where our award ... Free membership to our large, state-of-the-art fitness center, including exercise classes such as ...
Inbound Call Center Associate
Pontiac, MI · On-site
... home ownership possible for more Americans? It's all happening on UWM's campus, where our award ... Free membership to our large, state-of-the-art fitness center, including exercise classes such as ...
Call Center Agent
Roseville, MI · On-site
$15 - $18/hr
We are an inbound call center only. We do not perform any outbound telemarketing or hard sales ... Computer skills in a Windows based environment * Good attendance * The ability to type 35 words per ...
Quick apply
Call Center Agent
Roseville, MI · On-site
$15 - $18/hr
We are an inbound call center only. We do not perform any outbound telemarketing or hard sales ... Computer skills in a Windows based environment * Good attendance * The ability to type 35 words per ...
Inbound Call Center Associate
Pontiac, MI · On-site
... home ownership possible for more Americans? It's all happening on UWM's campus, where our award ... Free membership to our large, state-of-the-art fitness center, including exercise classes such as ...
Inbound Call Center Associate
Pontiac, MI · On-site
... home ownership possible for more Americans? It's all happening on UWM's campus, where our award ... Free membership to our large, state-of-the-art fitness center, including exercise classes such as ...
Part Time Call Center Agent
Roseville, MI · On-site
$15 - $18/hr
We are an inbound call center only. We do not perform any outbound telemarketing or hard sales ... Computer skills in a Windows based environment * Good attendance * The ability to type 35 words per ...
Part Time Call Center Agent
Roseville, MI · On-site
$15 - $18/hr
We are an inbound call center only. We do not perform any outbound telemarketing or hard sales ... Computer skills in a Windows based environment * Good attendance * The ability to type 35 words per ...
Inbound Call Center Associate
Pontiac, MI · On-site
Overview Ready to join thousands of talented team members who are making the dream of home ... Free membership to our large, state-of-the-art fitness center, including exercise classes such as ...
Quick apply
Inbound Call Center Associate
Pontiac, MI · On-site
Overview Ready to join thousands of talented team members who are making the dream of home ... Free membership to our large, state-of-the-art fitness center, including exercise classes such as ...
Overview Ready to join thousands of talented team members who are making the dream of home ... Free membership to our large, state-of-the-art fitness center, including exercise classes such as ...
Quick apply
Overview Ready to join thousands of talented team members who are making the dream of home ... Free membership to our large, state-of-the-art fitness center, including exercise classes such as ...
Overview Ready to join thousands of talented team members who are making the dream of home ... Free membership to our large, state-of-the-art fitness center, including exercise classes such as ...
Quick apply
Overview Ready to join thousands of talented team members who are making the dream of home ... Free membership to our large, state-of-the-art fitness center, including exercise classes such as ...
We are an inbound call center only. We do not perform any outbound telemarketing or hard sales ... Computer skills in a Windows based environment * Good attendance * The ability to type 35 words per ...
We are an inbound call center only. We do not perform any outbound telemarketing or hard sales ... Computer skills in a Windows based environment * Good attendance * The ability to type 35 words per ...
Inbound Call Center Associate
Pontiac, MI · On-site
... home ownership possible for more Americans? It's all happening on UWM's campus, where our award ... Free membership to our large, state-of-the-art fitness center, including exercise classes such as ...
Inbound Call Center Associate
Pontiac, MI · On-site
... home ownership possible for more Americans? It's all happening on UWM's campus, where our award ... Free membership to our large, state-of-the-art fitness center, including exercise classes such as ...
Inbound Call Center Associate
Pontiac, MI · On-site
$14.50 - $19.75/hr
... home ownership possible for more Americans? It's all happening on UWM's campus, where our award ... Free membership to our large, state-of-the-art fitness center, including exercise classes such as ...
Inbound Call Center Associate
Pontiac, MI · On-site
$14.50 - $19.75/hr
... home ownership possible for more Americans? It's all happening on UWM's campus, where our award ... Free membership to our large, state-of-the-art fitness center, including exercise classes such as ...
Inbound Call Center Associate
Pontiac, MI · On-site
... home ownership possible for more Americans? It's all happening on UWM's campus, where our award ... Free membership to our large, state-of-the-art fitness center, including exercise classes such as ...
Inbound Call Center Associate
Pontiac, MI · On-site
... home ownership possible for more Americans? It's all happening on UWM's campus, where our award ... Free membership to our large, state-of-the-art fitness center, including exercise classes such as ...
Inbound Call Center Associate
Pontiac, MI · On-site
... home ownership possible for more Americans? It's all happening on UWM's campus, where our award ... Free membership to our large, state-of-the-art fitness center, including exercise classes such as ...
Inbound Call Center Associate
Pontiac, MI · On-site
... home ownership possible for more Americans? It's all happening on UWM's campus, where our award ... Free membership to our large, state-of-the-art fitness center, including exercise classes such as ...
Call Center Representative
Marysville, MI · On-site
$17/hr
In this role, you will connect with homeowners, generate leads, and schedule free in-home ... Answer inbound calls from advertising campaigns * Maintain accurate records and daily reports
Call Center Representative
Marysville, MI · On-site
$17/hr
In this role, you will connect with homeowners, generate leads, and schedule free in-home ... Answer inbound calls from advertising campaigns * Maintain accurate records and daily reports
Call Center Representative
Saint Clair, MI · On-site
$17/hr
In this role, you will connect with homeowners, generate leads, and schedule free in-home ... Answer inbound calls from advertising campaigns * Maintain accurate records and daily reports
Call Center Representative
Saint Clair, MI · On-site
$17/hr
In this role, you will connect with homeowners, generate leads, and schedule free in-home ... Answer inbound calls from advertising campaigns * Maintain accurate records and daily reports
Call Center Representative
Marine City, MI · On-site
$17/hr
In this role, you will connect with homeowners, generate leads, and schedule free in-home ... Answer inbound calls from advertising campaigns * Maintain accurate records and daily reports
Call Center Representative
Marine City, MI · On-site
$17/hr
In this role, you will connect with homeowners, generate leads, and schedule free in-home ... Answer inbound calls from advertising campaigns * Maintain accurate records and daily reports
Call Center Representative
Port Huron, MI · On-site
$17/hr
In this role, you will connect with homeowners, generate leads, and schedule free in-home ... Answer inbound calls from advertising campaigns * Maintain accurate records and daily reports
Call Center Representative
Port Huron, MI · On-site
$17/hr
In this role, you will connect with homeowners, generate leads, and schedule free in-home ... Answer inbound calls from advertising campaigns * Maintain accurate records and daily reports
Call Center Representative
Fort Gratiot, MI · On-site
$17/hr
In this role, you will connect with homeowners, generate leads, and schedule free in-home ... Answer inbound calls from advertising campaigns * Maintain accurate records and daily reports
Call Center Representative
Fort Gratiot, MI · On-site
$17/hr
In this role, you will connect with homeowners, generate leads, and schedule free in-home ... Answer inbound calls from advertising campaigns * Maintain accurate records and daily reports
Call Center Representative
MI · On-site
$17/hr
In this role, you will connect with homeowners, generate leads, and schedule free in-home ... Answer inbound calls from advertising campaigns * Maintain accurate records and daily reports
Quick apply
Call Center Representative
MI · On-site
$17/hr
In this role, you will connect with homeowners, generate leads, and schedule free in-home ... Answer inbound calls from advertising campaigns * Maintain accurate records and daily reports
Home Based Inbound Call Center information
What are the key skills and qualifications needed to thrive as a Home Based Inbound Call Center Agent, and why are they important?
To thrive as a Home Based Inbound Call Center Agent, you need strong communication skills, active listening, problem-solving abilities, and typically at least a high school diploma. Familiarity with call center software, CRM systems, and VoIP technology is usually required. Outstanding customer service, patience, and the ability to work independently are valuable soft skills in this role. These skills and qualities are crucial for delivering efficient, high-quality support while maintaining customer satisfaction in a remote work environment.
What are home based inbound call center jobs?
Home based inbound call center jobs involve working remotely to handle incoming phone calls on behalf of a company or organization. Employees typically assist customers with inquiries, provide technical support, process orders, or resolve issues. These roles require a quiet home office, a reliable internet connection, and good communication skills. Companies often provide the necessary training and software for remote workers. Working from home offers flexibility and eliminates commuting, making it a popular choice for many seeking customer service positions.
What is the difference between Home Based Inbound Call Center vs Customer Service Representative?
| Aspect | Home Based Inbound Call Center | Customer Service Representative |
|---|---|---|
| Work Environment | Remote, home-based setting | Can be remote or on-site, depending on employer |
| Required Skills | Communication, problem-solving, basic tech skills | Communication, problem-solving, product knowledge |
| Certifications | None typically required, but customer service training helpful | Customer service certifications optional |
| Industry Usage | Common in call centers, telecommunication, retail | Widespread across various sectors including retail, tech, healthcare |
Home Based Inbound Call Center jobs focus on handling customer inquiries remotely, often requiring minimal certifications. Customer Service Representatives may work in similar environments but can also be on-site, with broader roles in various industries. Both roles emphasize communication skills and customer satisfaction, but the call center position is specifically tailored for remote inbound calls.
What are some common challenges faced by home-based inbound call center agents, and how can they be managed?
Home-based inbound call center agents often face challenges such as maintaining focus amid household distractions, ensuring reliable internet connectivity, and managing feelings of isolation from working remotely. To overcome these, it's helpful to establish a dedicated workspace, schedule regular breaks, and communicate proactively with supervisors and team members through digital channels. Using productivity tools and participating in virtual team meetings can also help agents stay connected and engaged.
What are the most commonly searched types of Inbound Call Center jobs in Michigan? The most popular types of Inbound Call Center jobs in Michigan are:
What cities in Michigan are hiring for Home Based Inbound Call Center jobs? Cities in Michigan with the most Home Based Inbound Call Center job openings:
$15.50/hr
Other
Posted 10 days ago
Job description
Salary: $15.50 Hourly
Edcor is seeking additional Call Center Agents (no sales) to join our inbound call center in Troy, MI. We have full (40 hours) and you pick your shift part time (20 hours) positions available. Every position offers excellent benefits including medical, dental, vision, 401k, disability & life insurance. Edcor offers QUARTERLY bonuses (up to 4 bonuses a year!), merit increases, vacation & sick time!
Summary:
Call Center Agents are the front line for our customers and the face of Edcor. No selling involved. We answer simple service and claims questions about human resource benefits.
Essential Duties and Responsibilities: (Other duties may be assigned)
- Receives inbound calls from Edcors customers regarding their tuition assistance applications, reimbursement requests, and other program related questions.
- Uses dual monitors, policy reference and claims reference tools to provide accurate and consistent information.
- Maintains contact center database by entering call log notes and important call information.
- Ability to meet or exceed expectations of job performance which includes call monitors, Key Performance Indicators (KPI), and Service Level Agreements (SLA).
Skills/ Qualifications:
- Customer Focus
- Effective Communication
- Effective Listener
- Problem-Solving
Job Requirements:
- High School Diploma or equivalent.
- 1-4 years of customer service experience, preferably within a call center environment.
- Basic Computer knowledge (Microsoft Suite, Outlook, Internet Explorer, etc.)
- Ability to remain flexible and adaptable in a fast-paced environment.
Pay / Location:
- $15.50/hour + quarterly quality bonus, depending on experience
- In office - Troy, Michigan