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Home Based Inbound Call Center Jobs in Kansas (NOW HIRING)

MCI

Call Center Representative

Wichita, KS · On-site

$15.75 - $19.75/hr

We're seeking enthusiastic Call Center Representatives to support a variety of inbound and outbound ... Must be authorized to work in the country where the job is based. Subject to the program and ...

Brilliant Financial Staffing - IL

Be Seen First

Call Center Representative

Lenexa, KS · On-site

$20 - $23/hr

S.-based call center and is looking to bring on 3-4 temporary employees as soon as possible. This ... Answer inbound calls from customers requiring emergency water mitigation and restoration services

MCI Careers

Call Center Representative

Wichita, KS

$11 - $14/hr

Handle inbound and outbound calls professionally and efficiently. * Resolve customer issues on the ... Must be authorized to work in the country where the job is based. Subject to the program and ...

MCI Careers

Call Center Representative

Wichita, KS · On-site

$11 - $14/hr

Handle inbound and outbound calls professionally and efficiently. * Resolve customer issues on the ... Must be authorized to work in the country where the job is based. Subject to the program and ...

MCI Careers

Call Center Representative

Wichita, KS · On-site

$12 - $15/hr

Handle inbound and outbound calls professionally and efficiently. * Resolve customer issues on the ... Must be authorized to work in the country where the job is based. Subject to the program and ...

MCI Careers

Call Center Representative

Wichita, KS · On-site

$15.75 - $19.75/hr

Handle inbound and outbound calls professionally and efficiently. * Resolve customer issues on the ... Must be authorized to work in the country where the job is based. Subject to the program and ...

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All JobsHome Based Inbound Call Center JobsHome Based Inbound Call Center Jobs in Kansas

Home Based Inbound Call Center information

See Kansas salary details

$11

$15

$20

How much do home based inbound call center jobs pay per hour?

As of Jun 29, 2026, the average hourly pay for home based inbound call center in Kansas is $15.46, according to ZipRecruiter salary data. Most workers in this role earn between $13.94 and $16.30 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Home Based Inbound Call Center Agent, and why are they important?

To thrive as a Home Based Inbound Call Center Agent, you need strong communication skills, active listening, problem-solving abilities, and typically at least a high school diploma. Familiarity with call center software, CRM systems, and VoIP technology is usually required. Outstanding customer service, patience, and the ability to work independently are valuable soft skills in this role. These skills and qualities are crucial for delivering efficient, high-quality support while maintaining customer satisfaction in a remote work environment.

What are home based inbound call center jobs?

Home based inbound call center jobs involve working remotely to handle incoming phone calls on behalf of a company or organization. Employees typically assist customers with inquiries, provide technical support, process orders, or resolve issues. These roles require a quiet home office, a reliable internet connection, and good communication skills. Companies often provide the necessary training and software for remote workers. Working from home offers flexibility and eliminates commuting, making it a popular choice for many seeking customer service positions.

What is the difference between Home Based Inbound Call Center vs Customer Service Representative?

AspectHome Based Inbound Call CenterCustomer Service Representative
Work EnvironmentRemote, home-based settingCan be remote or on-site, depending on employer
Required SkillsCommunication, problem-solving, basic tech skillsCommunication, problem-solving, product knowledge
CertificationsNone typically required, but customer service training helpfulCustomer service certifications optional
Industry UsageCommon in call centers, telecommunication, retailWidespread across various sectors including retail, tech, healthcare

Home Based Inbound Call Center jobs focus on handling customer inquiries remotely, often requiring minimal certifications. Customer Service Representatives may work in similar environments but can also be on-site, with broader roles in various industries. Both roles emphasize communication skills and customer satisfaction, but the call center position is specifically tailored for remote inbound calls.

What are some common challenges faced by home-based inbound call center agents, and how can they be managed?

Home-based inbound call center agents often face challenges such as maintaining focus amid household distractions, ensuring reliable internet connectivity, and managing feelings of isolation from working remotely. To overcome these, it's helpful to establish a dedicated workspace, schedule regular breaks, and communicate proactively with supervisors and team members through digital channels. Using productivity tools and participating in virtual team meetings can also help agents stay connected and engaged.
What are the most commonly searched types of Inbound Call Center jobs in Kansas? The most popular types of Inbound Call Center jobs in Kansas are:
Home Based Inbound Call Center jobs near you
Infographic showing various Home Based Inbound Call Center job openings in Kansas as of June 2026, with employment types broken down into 1% As Needed, 90% Full Time, 5% Part Time, and 4% Contract. Highlights an 80% Physical, 1% Hybrid, and 19% Remote job distribution, with an average salary of $32,152 per year, or $15.5 per hour.
Remote Customer Service Representative (Call Center) | Work From Home | Kansas Residents Only

Remote Customer Service Representative (Call Center) | Work From Home | Kansas Residents Only

Berlin-Wheeler, Inc.

Topeka, KS • On-site, Remote

$11 - $12/hr

Full-time

Medical, Dental, Vision

Posted 20 days ago

Key responsibilities

  • Answer inbound customer service calls professionally and courteously.

  • Schedule, update, and confirm transportation requests for medical appointments.

  • Accurately document customer interactions and trip details.

Job description

Remote Customer Service Representative (Call Center) - Kansas Residents Only
Work From Home | Full-Time | Inbound Call Center | $11hr starting, increases to $12hr after 90 days | Paid Training
Applicants must reside in Kansas.
Make a Difference Without Leaving Home
Looking for a stable, full-time remote position where you can help people every day?
As a Remote Customer Service Representative, you'll assist members across the United States with scheduling transportation to medical appointments. Every call helps someone access essential healthcare services, making this a meaningful role with real impact.
We are seeking dependable, compassionate individuals who enjoy helping others, providing excellent customer service, and working in a structured remote environment.
What You'll Do
  • Answer inbound customer service calls professionally and courteously
  • Schedule, update, and confirm transportation requests for medical appointments
  • Assist members with ride changes, cancellations, and general questions
  • Verify trip information and eligibility using company systems
  • Communicate with transportation providers and healthcare facilities as needed
  • Accurately document customer interactions and trip details
  • Resolve concerns while maintaining a positive customer experience
  • Follow company policies and quality standards
  • Meet performance expectations for attendance, accuracy, and customer service
What We're Looking For
Required Qualifications
  • Must currently reside in Kansas
  • High school diploma or GED
  • Ability to work remotely from a secure and distraction-free home office
  • Strong verbal communication and active listening skills
  • Basic computer skills and ability to navigate multiple applications simultaneously
  • Reliable internet connection
  • Professional and dependable work habits

Preferred Qualifications
  • Customer service experience
  • Call center experience
  • Healthcare, transportation, scheduling, or member services experience
  • Experience handling a high volume of inbound calls
Why Join Our Team?
  • 100% Remote Work from Home
  • Paid Training
  • Supportive Team Environment
  • Purpose-Driven Work That Helps Others
  • Opportunities for Growth and Advancement
  • Consistent Full-Time Schedule
  • Nationwide Impact While Working Locally
  • Health Benefit Options After 30 Days of Full-Time Employment; major medical, minimal essential coverage, dental, vision, and more
Ideal Candidates Enjoy
  • Helping people solve problems
  • Providing excellent customer service
  • Working independently while remaining part of a team
  • Following structured processes and procedures
  • Maintaining professionalism in a fast-paced environment
Job Details
Position: Remote Customer Service Representative
Department: Non-Emergency Medical Transportation (NEMT)
Employment Type: Full-Time
Location: Remote - Kansas Residents Only
Schedule: Day, Evening, and Weekend Availability May Be Required
Apply Today
If you're looking for a remote customer service position where your work directly supports individuals accessing healthcare services nationwide, we'd love to hear from you.
Apply now and join a team that helps keep healthcare moving every day.

Apply