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Home Based Inbound Call Center Jobs in Kansas (NOW HIRING)

MCI

Call Center Representative

Wichita, KS · On-site

$15.75 - $19.75/hr

We're seeking enthusiastic Call Center Representatives to support a variety of inbound and outbound ... Must be authorized to work in the country where the job is based. Subject to the program and ...

MCI Careers

Call Center Representative

Wichita, KS · On-site

$11 - $14/hr

Handle inbound and outbound calls professionally and efficiently. * Resolve customer issues on the ... Must be authorized to work in the country where the job is based. Subject to the program and ...

MCI Careers

Call Center Representative

Wichita, KS

$11 - $14/hr

Handle inbound and outbound calls professionally and efficiently. * Resolve customer issues on the ... Must be authorized to work in the country where the job is based. Subject to the program and ...

MCI Careers

Call Center Representative

Wichita, KS

$12 - $15/hr

Handle inbound and outbound calls professionally and efficiently. * Resolve customer issues on the ... Must be authorized to work in the country where the job is based. Subject to the program and ...

MCI Careers

Call Center Representative

Wichita, KS

$15.75 - $19.75/hr

Handle inbound and outbound calls professionally and efficiently. * Resolve customer issues on the ... Must be authorized to work in the country where the job is based. Subject to the program and ...

MCI

Call Center Agent (Days)

Wichita, KS

$14.75 - $19.50/hr

Handle inbound and outbound contacts in a courteous, timely, and professional manner. * Ensure ... Must be authorized to work in the country where the job is based. Subject to the program and ...

MCI Careers

Call Center Supervisor

Wichita, KS · On-site

$30K - $40K/yr

Lead and manage a team of 15-25 entry-level customer service agents handling inbound calls. * Coach ... Must be authorized to work in the country where the job is based. Subject to the program and ...

MCI Careers

Call Center Supervisor

Wichita, KS · Remote

... call center footprint and operations that extend across multiple countries. We deliver Customer ... Lead and manage a team of 15-25 entry-level customer service agents handling inbound calls. * Coach ...

MCI Careers

Call Center Supervisor

Wichita, KS · Remote

Lead and manage a team of 15-25 entry-level customer service agents handling inbound calls. * Coach ... Must be authorized to work in the country where the job is based. Subject to the program and ...

MCI Careers

Call Center Supervisor

Wichita, KS · Remote

Lead and manage a team of 15-25 entry-level customer service agents handling inbound calls. * Coach ... Must be authorized to work in the country where the job is based. Subject to the program and ...

MCI Careers

Call Center Supervisor

Wichita, KS · Remote

$30K - $40K/yr

... call center footprint and operations that extend across multiple countries. We deliver Customer ... Lead and manage a team of 15-25 entry-level customer service agents handling inbound calls. * Coach ...

MCI

Call Center Agent (Evenings)

Wichita, KS

$14.75 - $19.50/hr

Handle inbound and outbound calls professionally and efficiently * Resolve customer issues on the ... Must be authorized to work in the country where the job is based. Subject to the program and ...

MCI Careers

Call Center Representative

Wichita, KS · On-site

$12 - $15/hr

Answer inbound calls and respond to customer inquiries. * Provide accurate information regarding ... Must be authorized to work in the country where the job is based. Subject to the program and ...

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All JobsHome Based Inbound Call Center JobsHome Based Inbound Call Center Jobs in Kansas

Home Based Inbound Call Center information

See Kansas salary details

$11

$15

$20

How much do home based inbound call center jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for home based inbound call center in Kansas is $15.46, according to ZipRecruiter salary data. Most workers in this role earn between $13.94 and $16.30 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Home Based Inbound Call Center Agent, and why are they important?

To thrive as a Home Based Inbound Call Center Agent, you need strong communication skills, active listening, problem-solving abilities, and typically at least a high school diploma. Familiarity with call center software, CRM systems, and VoIP technology is usually required. Outstanding customer service, patience, and the ability to work independently are valuable soft skills in this role. These skills and qualities are crucial for delivering efficient, high-quality support while maintaining customer satisfaction in a remote work environment.

What are home based inbound call center jobs?

Home based inbound call center jobs involve working remotely to handle incoming phone calls on behalf of a company or organization. Employees typically assist customers with inquiries, provide technical support, process orders, or resolve issues. These roles require a quiet home office, a reliable internet connection, and good communication skills. Companies often provide the necessary training and software for remote workers. Working from home offers flexibility and eliminates commuting, making it a popular choice for many seeking customer service positions.

What is the difference between Home Based Inbound Call Center vs Customer Service Representative?

AspectHome Based Inbound Call CenterCustomer Service Representative
Work EnvironmentRemote, home-based settingCan be remote or on-site, depending on employer
Required SkillsCommunication, problem-solving, basic tech skillsCommunication, problem-solving, product knowledge
CertificationsNone typically required, but customer service training helpfulCustomer service certifications optional
Industry UsageCommon in call centers, telecommunication, retailWidespread across various sectors including retail, tech, healthcare

Home Based Inbound Call Center jobs focus on handling customer inquiries remotely, often requiring minimal certifications. Customer Service Representatives may work in similar environments but can also be on-site, with broader roles in various industries. Both roles emphasize communication skills and customer satisfaction, but the call center position is specifically tailored for remote inbound calls.

What are some common challenges faced by home-based inbound call center agents, and how can they be managed?

Home-based inbound call center agents often face challenges such as maintaining focus amid household distractions, ensuring reliable internet connectivity, and managing feelings of isolation from working remotely. To overcome these, it's helpful to establish a dedicated workspace, schedule regular breaks, and communicate proactively with supervisors and team members through digital channels. Using productivity tools and participating in virtual team meetings can also help agents stay connected and engaged.
What are the most commonly searched types of Inbound Call Center jobs in Kansas? The most popular types of Inbound Call Center jobs in Kansas are:
Home Based Inbound Call Center jobs near you
Infographic showing various Home Based Inbound Call Center job openings in Kansas as of May 2026, with employment types broken down into 3% Locum Tenens, 7% As Needed, 77% Full Time, and 13% Part Time. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $32,152 per year, or $15.5 per hour.
KANSAS only - Work at Home Call Center Representative

KANSAS only - Work at Home Call Center Representative

InfoCision

Topeka, KS • Remote

$9/hr

Other

Medical, Dental, Vision, Retirement

Posted 24 days ago

InfoCision rating

2.9

Company rating: 2.9 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

71st of 71 rated call and contact centers

Job description

Come grow with us and make a lasting impact. Apply today to begin the process, and you could potentially bestarting, in as soon as a week.

What we do:

  • Work on behalf of wonderful organizations like St. Jude Children's Research Hospital, March of Dimes, Feeding America, College Republicans, The National Rifle Association, and many more.
  • Work in a blended work from home outbound/inbound call center environment where you will talk about topics that matter and raise funds for great organizations !!
  • Our positions are not customer service. They all require sales, whether it be selling memberships, products, or services.

Schedules and Perks:

  • The first week consists of a virtual classroom training, which requires 100% mandatory attendance, and will run from 12p-9p EST Monday through Friday.
  • When signing up for a training class, you will be able to select the full-time or part-time schedule that works best for you and your family, from the following 4 options, which will begin in the second week:
    • 40-hour Full-Time set weekly schedules; 11a-8p EST, 12p-9p EST, or 1p-10p EST
    • 28-hour Part-Time set weekly schedule, 3:30p-9p EST, is offered on a limited basis.
    • 8 hours on the weekend will be required beginning in the second week. Typically, either 9a-6p EST on Saturday or 12p-9p EST on Sunday will be available.
  • Virtual Paid Training
  • Rewards & Recognition Programs
  • Weekly pay, with the ability to access a portion of your earned pay a few times per week
  • Weekly bonus potential
  • Benefits are available for Full-time employees including Medical, Dental, Vision, and 401k

Other Requirements:

  • A Home office, or dedicated quiet place to work, that is free from noise and distractions.
  • Computer skills such as the ability to copy and paste, toggle between browsers, and do basic troubleshooting.
  • A willingness to learn, as we believe in owning your own success.
  • Identity Verification. On the first day of training, you will be required to bring a current, valid photo ID with you to complete this process.
  • Passing Background Check. If your background check is not back by the time we are ready for phone time there may be a disruption in your training.
  • Exceptional conversational skills and the ability to multi-task.

InfoCision. Work Happy. Live Happy.

Salary: $9.00 per hour

Work Location: Remote

Apply