$15.25 - $19.50/hr
S.-based Customer Service Representatives (CSRs) who support national brands across customer ... In this role, you will handle inbound interactions for major brands, assisting customers with ...
$15.25 - $19.50/hr
S.-based Customer Service Representatives (CSRs) who support national brands across customer ... In this role, you will handle inbound interactions for major brands, assisting customers with ...
Des Moines, IA · On-site +1
$15.25 - $19.50/hr
S.-based Customer Service Representatives (CSRs) who support national brands across customer ... In this role, you will handle inbound interactions for major brands, assisting customers with ...
Des Moines, IA · On-site +1
$15.25 - $19.50/hr
S.-based Customer Service Representatives (CSRs) who support national brands across customer ... In this role, you will handle inbound interactions for major brands, assisting customers with ...
$16.50 - $20.75/hr
Handle both inbound and outbound calls with professionalism and courtesy. * Assist customers by ... Previous customer service or call center experience is preferred. Hours: * Monday Thursday 9:00am 5 ...
Quick apply
$16.50 - $20.75/hr
Handle both inbound and outbound calls with professionalism and courtesy. * Assist customers by ... Previous customer service or call center experience is preferred. Hours: * Monday Thursday 9:00am 5 ...
Experience One (1) year customer service experience required; preferably in an inbound call center. Skills & Knowledge • Knowledgeable in disability plan eligibility, coverage and benefits • Good ...
Experience One (1) year customer service experience required; preferably in an inbound call center. Skills & Knowledge • Knowledgeable in disability plan eligibility, coverage and benefits • Good ...
Experience One (1) year customer service experience required; preferably in an inbound call center. Skills & Knowledge Knowledgeable in disability plan eligibility, coverage and benefits Good ...
Experience One (1) year customer service experience required; preferably in an inbound call center. Skills & Knowledge Knowledgeable in disability plan eligibility, coverage and benefits Good ...
Iowa, IA · Remote
$14.50 - $18.75/hr
Remote Work-at-Home MCI is one of the fastest-growing tech-enabled business services companies in ... Answer inbound calls and respond to customer inquiries in a professional manner. * Resolve customer ...
Iowa, IA · Remote
$14.50 - $18.75/hr
Remote Work-at-Home MCI is one of the fastest-growing tech-enabled business services companies in ... Answer inbound calls and respond to customer inquiries in a professional manner. * Resolve customer ...
Iowa, IA · Remote
$14.50 - $18.75/hr
... om home, and thrive in a fast-paced environment. You'll be the first point of contact for our ... Answer inbound calls and respond to customer inquiries in a professional manner. * Resolve customer ...
Iowa, IA · Remote
$14.50 - $18.75/hr
... om home, and thrive in a fast-paced environment. You'll be the first point of contact for our ... Answer inbound calls and respond to customer inquiries in a professional manner. * Resolve customer ...
Make outbound calls to prospective members during periods of lower inbound call volume. * Serve as ... Have experience in a call center, customer service, or inside sales environment * Are comfortable ...
Make outbound calls to prospective members during periods of lower inbound call volume. * Serve as ... Have experience in a call center, customer service, or inside sales environment * Are comfortable ...
Make outbound calls to prospective members during periods of lower inbound call volume. * Serve as ... Have experience in a call center, customer service, or inside sales environment * Are comfortable ...
Make outbound calls to prospective members during periods of lower inbound call volume. * Serve as ... Have experience in a call center, customer service, or inside sales environment * Are comfortable ...
Make outbound calls to prospective members during periods of lower inbound call volume. * Serve as ... Have experience in a call center, customer service, or inside sales environment * Are comfortable ...
Quick apply
Make outbound calls to prospective members during periods of lower inbound call volume. * Serve as ... Have experience in a call center, customer service, or inside sales environment * Are comfortable ...
Make outbound calls to prospective members during periods of lower inbound call volume. * Serve as ... Have experience in a call center, customer service, or inside sales environment * Are comfortable ...
Quick apply
Make outbound calls to prospective members during periods of lower inbound call volume. * Serve as ... Have experience in a call center, customer service, or inside sales environment * Are comfortable ...
Make outbound calls to prospective members during periods of lower inbound call volume. * Serve as ... Have experience in a call center, customer service, or inside sales environment * Are comfortable ...
Make outbound calls to prospective members during periods of lower inbound call volume. * Serve as ... Have experience in a call center, customer service, or inside sales environment * Are comfortable ...
Make outbound calls to prospective members during periods of lower inbound call volume. * Serve as ... Have experience in a call center, customer service, or inside sales environment * Are comfortable ...
Make outbound calls to prospective members during periods of lower inbound call volume. * Serve as ... Have experience in a call center, customer service, or inside sales environment * Are comfortable ...
Make outbound calls to prospective members during periods of lower inbound call volume. * Serve as ... Have experience in a call center, customer service, or inside sales environment * Are comfortable ...
Make outbound calls to prospective members during periods of lower inbound call volume. * Serve as ... Have experience in a call center, customer service, or inside sales environment * Are comfortable ...
Make outbound calls to prospective members during periods of lower inbound call volume. * Serve as ... Have experience in a call center, customer service, or inside sales environment * Are comfortable ...
Quick apply
Make outbound calls to prospective members during periods of lower inbound call volume. * Serve as ... Have experience in a call center, customer service, or inside sales environment * Are comfortable ...
Make outbound calls to prospective members during periods of lower inbound call volume. * Serve as ... Have experience in a call center, customer service, or inside sales environment * Are comfortable ...
Make outbound calls to prospective members during periods of lower inbound call volume. * Serve as ... Have experience in a call center, customer service, or inside sales environment * Are comfortable ...
Des Moines, IA · On-site
$18/hr
Make outbound calls to prospective members during periods of lower inbound call volume. * Serve as ... Have experience in a call center, customer service, or inside sales environment * Are comfortable ...
Des Moines, IA · On-site
$18/hr
Make outbound calls to prospective members during periods of lower inbound call volume. * Serve as ... Have experience in a call center, customer service, or inside sales environment * Are comfortable ...
Des Moines, IA · On-site
$18/hr
Make outbound calls to prospective members during periods of lower inbound call volume. * Serve as ... Have experience in a call center, customer service, or inside sales environment * Are comfortable ...
Des Moines, IA · On-site
$18/hr
Make outbound calls to prospective members during periods of lower inbound call volume. * Serve as ... Have experience in a call center, customer service, or inside sales environment * Are comfortable ...
Iowa, IA · Remote
$10.10 - $13.50/hr
Remote Work-at-Home MCI is one of the fastest-growing tech-enabled business services companies in ... Key Responsibilities: * Handle inbound and outbound contacts in a courteous, timely, and ...
Iowa, IA · Remote
$10.10 - $13.50/hr
Remote Work-at-Home MCI is one of the fastest-growing tech-enabled business services companies in ... Key Responsibilities: * Handle inbound and outbound contacts in a courteous, timely, and ...
Des Moines, IA · On-site
Our combination of business and residential service solutions - including home and wireless voice ... call center and company expectations • Evaluate individual and team performance and provide ...
Des Moines, IA · On-site
Our combination of business and residential service solutions - including home and wireless voice ... call center and company expectations • Evaluate individual and team performance and provide ...
| Aspect | Home Based Inbound Call Center | Customer Service Representative |
|---|---|---|
| Work Environment | Remote, home-based setting | Can be remote or on-site, depending on employer |
| Required Skills | Communication, problem-solving, basic tech skills | Communication, problem-solving, product knowledge |
| Certifications | None typically required, but customer service training helpful | Customer service certifications optional |
| Industry Usage | Common in call centers, telecommunication, retail | Widespread across various sectors including retail, tech, healthcare |
Home Based Inbound Call Center jobs focus on handling customer inquiries remotely, often requiring minimal certifications. Customer Service Representatives may work in similar environments but can also be on-site, with broader roles in various industries. Both roles emphasize communication skills and customer satisfaction, but the call center position is specifically tailored for remote inbound calls.
$15.25 - $19.50/hr
Full-time
PTO
Posted 14 days ago
Genesis Call Center recruits, trains, and manages U.S.-based Customer Service Representatives (CSRs) who support national brands across customer service, roadside assistance, healthcare logistics, retail support, and more.
Our secure cloud-based systems allow team members to perform their duties from their designated workspace while contributing to a modern, environmentally conscious support model.
As a W2 employer, we provide structured onboarding, real support, and real opportunities for advancement.
We are hiring service-focused individuals to join our team as Customer Service Agents. In this role, you will handle inbound interactions for major brands, assisting customers with questions, service requests, account needs, and product support.
You will use our guided systems and resources to deliver high-quality customer care while maintaining professionalism, accuracy, and brand alignment.
This role offers schedule flexibility once certified and is ideal for individuals seeking a stable, structured support role with growth potential.
High school diploma or GED
Must be at least 18 years of age
Authorized to work in the United States
U.S. resident (excluding CA, CO, CT, MA, MD, NY, OR, WA, WI)
Ability to follow detailed processes and meet performance expectations
Strong communication and active listening skills
Comfortable navigating computer applications and web-based tools
Ability to work independently and remain accountable to schedules
Preferred:
Prior call center or customer service experience
Bilingual (Spanish/English) preferred but not required
Familiarity with phone-based or computer-based support environments
Flexible scheduling options after certification
Paid training following successful client certification
W2 employment structure with payroll, protections, and stability
Paid time off and optional supplemental insurance (Aflac)
Household telehealth access through MDLive
Access to performance-based incentives
Career advancement pathways into support, QA, and leadership roles
All applicant information is kept confidential under EEO guidelines
Please Note:
This role requires completion of a multi-step onboarding process, including client-specific assessments, a basic background check, and participation in a certification course before servicing begins.
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