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Commission Inbound Call Center Jobs in Iowa (NOW HIRING)

AMBA

Account Development Specialist

Des Moines, IA · On-site

$18/hr

Are seeking a field sales or commission-only role * Are uncomfortable managing high inbound call volume * Need a highly flexible or unstructured workday What You Bring * One year of call center ...

AMBA

Account Development Specialist

Cedar Rapids, IA

$18/hr

Are seeking a field sales or commission-only role * Are uncomfortable managing high inbound call volume * Need a highly flexible or unstructured workday What You Bring * One year of call center ...

AMBA

Account Development Specialist

Cedar Rapids, IA

$18/hr

Are seeking a field sales or commission-only role * Are uncomfortable managing high inbound call volume * Need a highly flexible or unstructured workday What You Bring * One year of call center ...

AMBA

Account Development Specialist

Des Moines, IA · On-site

Are seeking a field sales or commission-only role * Are uncomfortable managing high inbound call volume * Need a highly flexible or unstructured workday What You Bring * One year of call center ...

AMBA

Account Development Specialist

Des Moines, IA

$18/hr

Are seeking a field sales or commission-only role * Are uncomfortable managing high inbound call volume * Need a highly flexible or unstructured workday What You Bring * One year of call center ...

AMBA

Account Development Specialist

Davenport, IA · On-site

Are seeking a field sales or commission-only role * Are uncomfortable managing high inbound call volume * Need a highly flexible or unstructured workday What You Bring * One year of call center ...

AMBA

Account Development Specialist

Des Moines, IA · On-site

$18/hr

Are seeking a field sales or commission-only role * Are uncomfortable managing high inbound call volume * Need a highly flexible or unstructured workday What You Bring * One year of call center ...

AMBA

Account Development Specialist

Davenport, IA · On-site

$18/hr

Are seeking a field sales or commission-only role * Are uncomfortable managing high inbound call volume * Need a highly flexible or unstructured workday What You Bring * One year of call center ...

AMBA

Account Development Specialist

Des Moines, IA · On-site

$18/hr

Are seeking a field sales or commission-only role * Are uncomfortable managing high inbound call volume * Need a highly flexible or unstructured workday What You Bring * One year of call center ...

AMBA

Account Development Specialist

Davenport, IA

$18/hr

Are seeking a field sales or commission-only role * Are uncomfortable managing high inbound call volume * Need a highly flexible or unstructured workday What You Bring * One year of call center ...

MCI Careers

Remote Call Center Representative

Iowa, IA · Remote

$14.50 - $18.75/hr

We are hiring Remote Call Center Representatives to join our customer support team. This role is ... Answer inbound calls and respond to customer inquiries in a professional manner. * Resolve customer ...

MCI Careers

Remote Call Center Representative

Iowa, IA · Remote

$14.50 - $18.75/hr

We are hiring Remote Call Center Representatives to join our customer support team. This role is ... Answer inbound calls and respond to customer inquiries in a professional manner. * Resolve customer ...

The Waldinger Corp.

Call Center Coordinator

Des Moines, IA · On-site

$17.50 - $23/hr

Description Waldinger has an opportunity for a Call Center Coordinator in our Des Moines Office ... Previous coordinating and dispatching or inbound cell center experience preferred. * High School ...

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All JobsInbound Call Center JobsCommission Inbound Call Center JobsCommission Inbound Call Center Jobs in Iowa

Commission Inbound Call Center information

See Iowa salary details

$11

$16

$21

How much do commission inbound call center jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for commission inbound call center in Iowa is $16.28, according to ZipRecruiter salary data. Most workers in this role earn between $14.66 and $17.16 per hour, depending on experience, location, and employer.

What is a commission inbound call center job?

Commission inbound call center jobs are positions where employees handle incoming calls from customers, usually providing support, information, or sales assistance, and earn part or all of their income through commissions based on performance metrics such as sales or successful customer interactions. Unlike traditional hourly or salaried call center roles, these positions incentivize employees to achieve targets, such as closing sales or upselling products, in addition to providing customer service. This structure can offer higher earning potential for those who are motivated and effective in a fast-paced, results-driven environment.

What are the key skills and qualifications needed to thrive as a commission inbound call center representative, and why are they important?

To thrive as a Commission Inbound Call Center Representative, you need strong communication skills, active listening, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center telephony systems, and sales tracking tools is often required. Outstanding soft skills include resilience, patience, and persuasive interpersonal abilities to handle challenging calls and convert inquiries into sales. These competencies are crucial for delivering excellent customer experiences, meeting sales targets, and maximizing commission opportunities.

What are some common challenges faced by commission-based inbound call center agents, and how can they be overcome?

Commission-based inbound call center agents often face the challenge of balancing customer service with sales targets, as their earnings depend on closing sales or upselling during calls. High call volumes and varying customer needs require strong communication and multitasking skills. Overcoming these challenges involves staying organized, actively listening to customer concerns, and continually improving product knowledge and sales techniques. Supportive team environments and regular coaching sessions can also help agents refine their approach and boost performance.

What is the difference between Commission Inbound Call Center vs Customer Service Representative?

AspectCommission Inbound Call CenterCustomer Service Representative
Primary FocusHandling inbound sales calls and earning commissionsProviding support and assistance to customers
CompensationBase pay plus commissions based on salesTypically hourly wage or salary, with some bonuses
Work EnvironmentCall center setting, sales-drivenOffice or remote, service-oriented
Required SkillsSales techniques, communication, persuasionCommunication, problem-solving, patience

While both roles involve inbound calls, Commission Inbound Call Center agents focus on sales and earning commissions, whereas Customer Service Representatives primarily provide support and assistance without sales targets. The roles differ mainly in their goals, compensation structure, and skill emphasis.

What are the most commonly searched types of Inbound Call Center jobs in Iowa?

The most popular types of Inbound Call Center jobs in Iowa are:

What are popular job titles related to Commission Inbound Call Center jobs in Iowa?

For Commission Inbound Call Center jobs in Iowa, the most frequently searched job titles are:

What job categories do people searching Commission Inbound Call Center jobs in Iowa look for?

The top searched job categories for Commission Inbound Call Center jobs in Iowa are:

What cities in Iowa are hiring for Commission Inbound Call Center jobs?

Cities in Iowa with the most Commission Inbound Call Center job openings:

Commission Inbound Call Center jobs near you
Infographic showing various Commission Inbound Call Center job openings in Iowa as of August 2026, with employment types broken down into 2% As Needed, 78% Full Time, 17% Part Time, 2% Contract, and 1% Nights. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $33,861 per year, or $16.3 per hour.

Service Center Representative

Global Outsourcing

Coralville, IA

Full-time

Re-posted 10 days ago

Job description

Job Description

Taking Customer Service Calls that assist associates calling in to complete claim application process & answer questions on existing claims; .

NO INTERVIEW. BASE ON YOUR RESUME EXPERIENCE

Knowledgeable in disability plan eligibility, coverage and benefits preferred Spanish Bilingual A PLUS (please designate these submittals as such).

PRIMARY PURPOSE:

To expedite the claims application process; to ensure correct case assignment; and to act as a customer liaison in assisting the customer with the correct contact person to resolve problems and/or questions.

ESSENTIAL FUNCTIONS and RESPONSIBILITIES

Acts as primary liaison with customer in solving problems related to the application process and service.

Communicates clearly and professionally with the customer by telephone and/or written correspondence regarding all aspects of claims process.

Educates and informs the customer by telephone, written correspondence and/or the claims system about the documentation required to process a claim, required time frames, payment information and claim status.

Enters verbal and written application information that meets both the internal and external customer's requirements accurately into the claims management system.

Assigns new claims to the appropriate claims handler.

Directs customer calls to the correct person at all locations.

Participates in and maintains a quality service culture within the Customer Service Team.

ADDITIONAL FUNCTIONS and RESPONSIBILITIES

Performs other duties as assigned.

Supports the organization's quality program(s).

QUALIFICATIONS

Education & Licensing High school diploma or GED required. 

Experience One (1) year customer service experience required; preferably in an inbound call center.

Skills & Knowledge

Knowledgeable in disability plan eligibility, coverage and benefits

Good customer service skills

Excellent oral and written communication, including presentation skills

PC literate, including Microsoft Office products

Strong organizational skills

Good interpersonal skills

Ability to work in a team environment

Ability to meet or exceed Performance Competencies

WORK ENVIRONMENT

when applicable and appropriate, consideration will be given to reasonable accommodations.

Mental:

Clear and conceptual thinking ability; excellent judgment and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines

Physical: Computer keyboarding, travel as required

Auditory/Visual: Hearing, vision and talking

The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Management retains the discretion to add or to change the duties of the position at any time.

Job Type: Full-time

Required experience:

Customer service experience: 1 year

Required license or certification:

Knowledgeable in disability plan eligibility, coverage and benefits

Required education:

High school or equivalent

Qualifications

QUALIFICATIONS


Education & Licensing High school diploma or GED required. 


Experience One (1) year customer service experience required; preferably in an inbound call center.

Additional Information

FULL-TIME-Must be available during the following hours: M-F: 7AM -7PM, Sat: 7:30-4:00

Required language:

Spanish Bilingual A PLUS

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