RN Call Center
Sioux City, IA · On-site
Overview UnityPoint Clinic RN Call Center 10:30PM-7:00AM, every other weekend, holiday rotation Full Time Benefits **REMOTE - Candidate must reside in a compact license state** We are seeking an ...
RN Call Center
Sioux City, IA · On-site
Overview UnityPoint Clinic RN Call Center 10:30PM-7:00AM, every other weekend, holiday rotation Full Time Benefits **REMOTE - Candidate must reside in a compact license state** We are seeking an ...
UnityPoint Clinic RN Call Center 10:30PM-7:00AM, every other weekend, holiday rotation Full Time Benefits **REMOTE - Candidate must reside in a compact license state** We are seeking an IntelliCenter ...
UnityPoint Clinic RN Call Center 10:30PM-7:00AM, every other weekend, holiday rotation Full Time Benefits **REMOTE - Candidate must reside in a compact license state** We are seeking an IntelliCenter ...
Additional duties as assigned by the Call Center Leadership team Job Requirements: * High School ... Some evening and weekend scheduling availability required Compensation and Benefits: * Pay rate ...
Additional duties as assigned by the Call Center Leadership team Job Requirements: * High School ... Some evening and weekend scheduling availability required Compensation and Benefits: * Pay rate ...
Remote Call CenterCustomer Service Representative
Iowa, IA · Remote
$15 - $20.50/hr
Join our team as a Remote Call Center Customer Service Representative and help us deliver ... Flexibility to work various shifts, including evenings and weekends. MCI helps customers take on ...
Remote Call CenterCustomer Service Representative
Iowa, IA · Remote
$15 - $20.50/hr
Join our team as a Remote Call Center Customer Service Representative and help us deliver ... Flexibility to work various shifts, including evenings and weekends. MCI helps customers take on ...
Remote Call CenterCustomer Service Representative
Iowa, IA · Remote
$15 - $20.50/hr
Join our team as a Remote Call Center Customer Service Representative and help us deliver ... Flexibility to work various shifts, including evenings and weekends. ABOUT MCI (PARENT COMPANY) MCI ...
Remote Call CenterCustomer Service Representative
Iowa, IA · Remote
$15 - $20.50/hr
Join our team as a Remote Call Center Customer Service Representative and help us deliver ... Flexibility to work various shifts, including evenings and weekends. ABOUT MCI (PARENT COMPANY) MCI ...
Job Summary Shift -24x7 Rotational Shift Coverage (Including Weekends and Holidays) Position Summary The IT Command Center Agent serves as the first line of operational support within a 24x7 IT ...
New
Job Summary Shift -24x7 Rotational Shift Coverage (Including Weekends and Holidays) Position Summary The IT Command Center Agent serves as the first line of operational support within a 24x7 IT ...
New
Plasma Center Representative
Asbury, IA · On-site
$16/hr
You will report to the Plasma Center Manager and will perform as a plasma donor screener and ... Will work evenings, weekends, and holidays * Ability to lean, bend, stoop, crouch, and reach above ...
Plasma Center Representative
Asbury, IA · On-site
$16/hr
You will report to the Plasma Center Manager and will perform as a plasma donor screener and ... Will work evenings, weekends, and holidays * Ability to lean, bend, stoop, crouch, and reach above ...
Plasma Center Representative
Dubuque, IA · On-site
$16/hr
You will report to the Plasma Center Manager and will perform as a plasma donor screener and ... work evenings, weekends, and holidays Ability to lean, bend, stoop, crouch, and reach above ...
Plasma Center Representative
Dubuque, IA · On-site
$16/hr
You will report to the Plasma Center Manager and will perform as a plasma donor screener and ... work evenings, weekends, and holidays Ability to lean, bend, stoop, crouch, and reach above ...
Dispatcher
George, IA · On-site
$18.85 - $25.61/hr
Willing to work mornings, nights, weekends, or holidays as needed * Location: Telecommunications, St. George Regional Hospital Essential Functions * Supports a centralized 24-hour call center for ...
Dispatcher
George, IA · On-site
$18.85 - $25.61/hr
Willing to work mornings, nights, weekends, or holidays as needed * Location: Telecommunications, St. George Regional Hospital Essential Functions * Supports a centralized 24-hour call center for ...
Slattery Center Operations Manager Position Type: Staff Full-Time Days Per Week ... M-F, some weekend work Hours Per Week: 40 VP Area: Student Life Department: Student Life Location:
Slattery Center Operations Manager Position Type: Staff Full-Time Days Per Week ... M-F, some weekend work Hours Per Week: 40 VP Area: Student Life Department: Student Life Location:
Overnight Hotel Front Desk- Supervisor - Part time and Full Time
Larchwood, IA · On-site
$16.75 - $21.75/hr
Front Desk Supervisors assist with ensuring the best in customer service for the Call Center, and ... Must be able to work a flexible schedule to include nights, weekends and holidays. * Knowledgeable ...
Quick apply
Overnight Hotel Front Desk- Supervisor - Part time and Full Time
Larchwood, IA · On-site
$16.75 - $21.75/hr
Front Desk Supervisors assist with ensuring the best in customer service for the Call Center, and ... Must be able to work a flexible schedule to include nights, weekends and holidays. * Knowledgeable ...
Night Audit Supervisor - Front Desk
Larchwood, IA · On-site
$20.50/hr
Summary The Night Audit Supervisor oversees the Call Center, Front Desk, Bell Hop & Night Custodian ... Must be able to work a flexible schedule to include nights, weekends and holidays. Knowledgeable in ...
Night Audit Supervisor - Front Desk
Larchwood, IA · On-site
$20.50/hr
Summary The Night Audit Supervisor oversees the Call Center, Front Desk, Bell Hop & Night Custodian ... Must be able to work a flexible schedule to include nights, weekends and holidays. Knowledgeable in ...
Advocate
Sioux Center, IA · On-site
Iowa Victim Service Call Center (IVSCC) Benefits: Full-time, health, dental, vision insurance ... Maintain flexibility in work schedule, including evenings, weekends, and holidays. Staff Wellness ...
New
Quick apply
Advocate
Sioux Center, IA · On-site
Iowa Victim Service Call Center (IVSCC) Benefits: Full-time, health, dental, vision insurance ... Maintain flexibility in work schedule, including evenings, weekends, and holidays. Staff Wellness ...
New
Advocate
Sioux Center, IA · On-site
Iowa Victim Service Call Center (IVSCC) Benefits: Full-time, health, dental, vision insurance ... Maintain flexibility in work schedule, including evenings, weekends, and holidays. Staff Wellness ...
New
Quick apply
Advocate
Sioux Center, IA · On-site
Iowa Victim Service Call Center (IVSCC) Benefits: Full-time, health, dental, vision insurance ... Maintain flexibility in work schedule, including evenings, weekends, and holidays. Staff Wellness ...
New
Customer Service Representative
West Des Moines, IA · On-site
$22/hr
Demonstrate a willingness to work flexible schedules, weekends, and holidays as necessary in order ... Knowledge and experience in a call center environment * Knowledge of the credit and financial ...
Quick apply
Customer Service Representative
West Des Moines, IA · On-site
$22/hr
Demonstrate a willingness to work flexible schedules, weekends, and holidays as necessary in order ... Knowledge and experience in a call center environment * Knowledge of the credit and financial ...
Physician Neurology - Competitive Salary
Davenport, IA · On-site
$304K - $379K/yr
Work across both the neurology clinic and medical center * Weekend duties are part of a shared call rotation and distributed evenly * Number of Shifts Needed per Month: TBD Clinical Details:
Physician Neurology - Competitive Salary
Davenport, IA · On-site
$304K - $379K/yr
Work across both the neurology clinic and medical center * Weekend duties are part of a shared call rotation and distributed evenly * Number of Shifts Needed per Month: TBD Clinical Details:
Transfer Agent
Des Moines, IA · On-site +1
$25/hr
Mon-Fri, 9AM-6PM EST (no weekends!) What You'll Do * Handle outbound calls on our dialer (no cold ... Prior call center or transfer agent experience is strongly preferred. * Professional, reliable, and ...
Transfer Agent
Des Moines, IA · On-site +1
$25/hr
Mon-Fri, 9AM-6PM EST (no weekends!) What You'll Do * Handle outbound calls on our dialer (no cold ... Prior call center or transfer agent experience is strongly preferred. * Professional, reliable, and ...
Neurology Physician
$304K - $379K/yr
Work across both the neurology clinic and medical center * Weekend duties are part of a shared call rotation and distributed evenly * Number of Shifts Needed per Month: TBD Clinical Details:
Neurology Physician
$304K - $379K/yr
Work across both the neurology clinic and medical center * Weekend duties are part of a shared call rotation and distributed evenly * Number of Shifts Needed per Month: TBD Clinical Details:
Average of 18-22 patients per day; no nights or weekends * No inpatient responsibilities ... Calls are triaged through My Nurse Call Center, very minimal call volume * Ability to work as a ...
Average of 18-22 patients per day; no nights or weekends * No inpatient responsibilities ... Calls are triaged through My Nurse Call Center, very minimal call volume * Ability to work as a ...
Average of 18-22 patients per day; no nights or weekends * No inpatient responsibilities ... Calls are triaged through My Nurse Call Center, very minimal call volume * Ability to work as a ...
Average of 18-22 patients per day; no nights or weekends * No inpatient responsibilities ... Calls are triaged through My Nurse Call Center, very minimal call volume * Ability to work as a ...
Call Center Weekends information
What are the key skills and qualifications needed to thrive as a call center weekend representative?
To excel as a Call Center Weekend Representative, you need excellent verbal communication, active listening skills, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center telephony systems, and basic computer proficiency are typically required. Strong problem-solving abilities, patience, and resilience under pressure help individuals stand out in this customer-facing role. These competencies are essential for providing efficient, high-quality support during peak weekend hours and maintaining customer satisfaction.
What is the difference between Call Center Weekends vs Customer Service Representative?
| Aspect | Call Center Weekends | Customer Service Representative |
|---|---|---|
| Credentials | High school diploma or equivalent; training provided | High school diploma or equivalent; training provided |
| Work Environment | Call centers, often with shift work including weekends | Office or remote, handling customer inquiries |
| Industry Usage | Common in telecommunications, retail, and service sectors | Widely used across various industries including retail, finance, and tech |
Call Center Weekends roles focus on providing customer support during weekend shifts, often requiring shift flexibility. Customer Service Representatives handle customer inquiries across industries, with similar credentials and work environments. The main difference lies in scheduling and specific job functions related to weekend coverage.
What is a call center weekend?
Call Center Weekends jobs refer to positions in customer service or support centers that require employees to work primarily on Saturdays and Sundays. These roles typically involve answering customer inquiries, resolving issues, or providing technical support over the phone, via chat, or through email during weekend shifts. Many businesses offer weekend call center roles to ensure customers can get assistance outside of standard weekday hours. These positions can be full-time or part-time and often require strong communication skills and the ability to handle high-stress situations.
What are some common challenges faced by call center agents working weekend shifts, and how can they be managed?
Call center agents working weekend shifts may encounter challenges such as higher call volumes due to limited weekday support, managing customer expectations outside regular business hours, and balancing personal life with non-traditional work schedules. To manage these challenges, agents often rely on strong time management skills, effective communication with teammates and supervisors, and utilizing available resources such as knowledge bases or escalation pathways. Many organizations also provide additional support or incentives for weekend staff to promote motivation and work-life balance.
What are popular job titles related to Call Center Weekends jobs in Iowa? For Call Center Weekends jobs in Iowa, the most frequently searched job titles are:
What job categories do people searching Call Center Weekends jobs in Iowa look for? The top searched job categories for Call Center Weekends jobs in Iowa are:
- Freelance Insurance Call Center
- Temporary Etihad Airways Call Center
- Velocity Call Center Remote
- Monday Through Friday Online Inbound Call Center
- Night Shift Call Center
- Work From Home Call Center Survey
- Night Shift Bilingual Call Center Agent
- Amazon Call Center Work From Home
- Freelance 24 Hour Call Center Remote
- Inbound Call Center
What cities in Iowa are hiring for Call Center Weekends jobs? Cities in Iowa with the most Call Center Weekends job openings:
Full-time
Medical, Dental, Retirement, PTO
Re-posted 12 days ago
UnityPoint Health rating
7.3
Based on 361 frontline employees who took The Breakroom Quiz
267th of 887 rated healthcare providers
Job description
Overview
UnityPoint Clinic
RN Call Center
10:30PM-7:00AM, every other weekend, holiday rotation
Full Time Benefits
**REMOTE - Candidate must reside in a compact license state**
We are seeking an IntelliCenter RN to provide telephonic and virtual nursing care, including triage, care management, referral management, and telehealth support. This role assesses patient symptoms, determines acuity, and directs callers to the appropriate level of care using evidence-based protocols embedded within the EMR. Candidates must have strong clinical critical thinking, multitasking, and technical skills, with the ability to thrive in a fast-paced call center environment while meeting performance and patient care goals. This is a 24/7 operation with most shifts occurring evenings and weekends.
Why UnityPoint Health?
At UnityPoint Health, you matter. We're proud to be recognized as a Top 150 Place to Work in Healthcare by Becker's Healthcare several years in a row for our commitment to our team members.
Our competitive Total Rewards program offers benefits options that align with your needs and priorities, no matter what life stage you're in. Here are just a few:
With a collective goal to champion a culture of belonging where everyone feels valued and respected, we honor the ways people are unique and embrace what brings us together.
And, we believe equipping you with support and development opportunities is a vital part of delivering an exceptional employment experience.
Find a fulfilling career and make a difference with UnityPoint Health.
Responsibilities
My UnityPoint Nurse Call Center offers a free health information service for the public, sponsored by UnityPoint Health and staffed by registered nurses 24-hours a day, 7 days a week. The nurses at My UnityPoint Nurse provide medical assessment and triage, up-to-date health information and physician and clinic referral service. My UnityPoint Nurse Call Center is a centralized function of UnityPoint Health providing clinical support to UnityPoint Health and affiliates.
Qualifications
Education:
Experience:
Licenses/Certifications:
UnityPoint Clinic
RN Call Center
10:30PM-7:00AM, every other weekend, holiday rotation
Full Time Benefits
**REMOTE - Candidate must reside in a compact license state**
We are seeking an IntelliCenter RN to provide telephonic and virtual nursing care, including triage, care management, referral management, and telehealth support. This role assesses patient symptoms, determines acuity, and directs callers to the appropriate level of care using evidence-based protocols embedded within the EMR. Candidates must have strong clinical critical thinking, multitasking, and technical skills, with the ability to thrive in a fast-paced call center environment while meeting performance and patient care goals. This is a 24/7 operation with most shifts occurring evenings and weekends.
Why UnityPoint Health?
At UnityPoint Health, you matter. We're proud to be recognized as a Top 150 Place to Work in Healthcare by Becker's Healthcare several years in a row for our commitment to our team members.
Our competitive Total Rewards program offers benefits options that align with your needs and priorities, no matter what life stage you're in. Here are just a few:
- Expect paid time off, parental leave, 401K matching and an employee recognition program.
- Dental and health insurance, paid holidays, short and long-term disability and more. We even offer pet insurance for your four-legged family members.
- Early access to earned wages with Daily Pay, tuition reimbursement to help further your career and adoption assistance to help you grow your family.
With a collective goal to champion a culture of belonging where everyone feels valued and respected, we honor the ways people are unique and embrace what brings us together.
And, we believe equipping you with support and development opportunities is a vital part of delivering an exceptional employment experience.
Find a fulfilling career and make a difference with UnityPoint Health.
Responsibilities
My UnityPoint Nurse Call Center offers a free health information service for the public, sponsored by UnityPoint Health and staffed by registered nurses 24-hours a day, 7 days a week. The nurses at My UnityPoint Nurse provide medical assessment and triage, up-to-date health information and physician and clinic referral service. My UnityPoint Nurse Call Center is a centralized function of UnityPoint Health providing clinical support to UnityPoint Health and affiliates.
- Perform telephonic symptom assessment and triage using evidence-based protocols to ensure appropriate care and disposition.
- Document patient interactions accurately in the EMR and educate callers on virtual care, provider referrals, and available community resources.
- Deliver excellent customer service while maintaining confidentiality, sound judgment, and effective communication with diverse populations.
- Thrive in a fast-paced call center environment by multitasking, adapting to changing staffing needs, and supporting team and operational goals.
- Adhere to organizational policies, safety guidelines, and change initiatives while assisting with additional duties as assigned.
Qualifications
Education:
- Graduate from an accredited nursing program.
Experience:
- 1-2 years clinical experience in home care and/or ambulatory care.
Licenses/Certifications:
- The IntelliCenter RN will have an unrestricted Iowa or practicing state license and will maintain secondary licensure to perform role in UPH service areas
What UnityPoint Health employees say
Pay
Benefits
Hours and flexibility
Workplace
Get the full story on Breakroom
About UnityPoint Health
Sourced by ZipRecruiter
At UnityPoint Health, we provide care in nine regions throughout Illinois, Iowa, and Wisconsin. As the nation's fourth largest nondenominational health system in America, UnityPoint Health keeps people at the center of all we do. We are looking for dynamic and talented individuals to join our team. You'll find opportunities for every sized dream.
Industry
Hospitals
Company size
10,000+ Employees
Headquarters location
West Des Moines, IA, US
Year founded
1995