ZipRecruiter

Log In

1

Call Center Weekends Jobs in Iowa (NOW HIRING)

Takeda

Plasma Center Representative

Dubuque, IA

$16/hr

You will report to the Plasma Center Manager and will perform as a plasma donor screener and ... work evenings, weekends, and holidays Ability to lean, bend, stoop, crouch, and reach above ...

UnityPoint Health

Receptionist

Cedar Rapids, IA · On-site

$15.50 - $20.50/hr

Call Center * Shift: 2pm-1030pm, every other weekend, holiday rotation * Job ID: 182335 Overview UnityPoint Clinic Experience Specialist - Call Center 2:00PM-10:30PM every other weekend, holiday ...

Pitch Health Solutions LLC

Transfer Agent

Iowa City, IA · On-site +1

$25/hr

Mon-Fri, 9AM-6PM EST (no weekends!) What You'll Do * Handle outbound calls on our dialer (no cold ... Prior call center or transfer agent experience is strongly preferred. * Professional, reliable, and ...

Pitch Health Solutions LLC

Transfer Agent

Des Moines, IA · On-site +1

$25/hr

Mon-Fri, 9AM-6PM EST (no weekends!) What You'll Do * Handle outbound calls on our dialer (no cold ... Prior call center or transfer agent experience is strongly preferred. * Professional, reliable, and ...

next page

Showing results 1-20

All JobsCall Center Weekends JobsCall Center Weekends Jobs in Iowa

Call Center Weekends information

What are the key skills and qualifications needed to thrive as a Call Center Weekend Representative, and why are they important?

To excel as a Call Center Weekend Representative, you need excellent verbal communication, active listening skills, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center telephony systems, and basic computer proficiency are typically required. Strong problem-solving abilities, patience, and resilience under pressure help individuals stand out in this customer-facing role. These competencies are essential for providing efficient, high-quality support during peak weekend hours and maintaining customer satisfaction.

What is the difference between Call Center Weekends vs Customer Service Representative?

AspectCall Center WeekendsCustomer Service Representative
CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; training provided
Work EnvironmentCall centers, often with shift work including weekendsOffice or remote, handling customer inquiries
Industry UsageCommon in telecommunications, retail, and service sectorsWidely used across various industries including retail, finance, and tech

Call Center Weekends roles focus on providing customer support during weekend shifts, often requiring shift flexibility. Customer Service Representatives handle customer inquiries across industries, with similar credentials and work environments. The main difference lies in scheduling and specific job functions related to weekend coverage.

What are Call Center Weekends jobs?

Call Center Weekends jobs refer to positions in customer service or support centers that require employees to work primarily on Saturdays and Sundays. These roles typically involve answering customer inquiries, resolving issues, or providing technical support over the phone, via chat, or through email during weekend shifts. Many businesses offer weekend call center roles to ensure customers can get assistance outside of standard weekday hours. These positions can be full-time or part-time and often require strong communication skills and the ability to handle high-stress situations.

What are some common challenges faced by call center agents working weekend shifts, and how can they be managed?

Call center agents working weekend shifts may encounter challenges such as higher call volumes due to limited weekday support, managing customer expectations outside regular business hours, and balancing personal life with non-traditional work schedules. To manage these challenges, agents often rely on strong time management skills, effective communication with teammates and supervisors, and utilizing available resources such as knowledge bases or escalation pathways. Many organizations also provide additional support or incentives for weekend staff to promote motivation and work-life balance.
What are popular job titles related to Call Center Weekends jobs in Iowa? For Call Center Weekends jobs in Iowa, the most frequently searched job titles are:
What job categories do people searching Call Center Weekends jobs in Iowa look for? The top searched job categories for Call Center Weekends jobs in Iowa are:
What cities in Iowa are hiring for Call Center Weekends jobs? Cities in Iowa with the most Call Center Weekends job openings:
Call Center Weekends jobs near you
Center Supervisor- Manchester

Center Supervisor- Manchester

Northeast Iowa Community College

Calmar, IA • On-site

$19.18/hr

Full-time

Posted 17 days ago

Job description

Position Information
Position Title Center Supervisor- Manchester Posting Number S00542 Full-Time/Part-Time Full Time Work Schedule Salary $19.18/hour Campus/Center Manchester Center Location Manchester, Iowa
Position Summary Information
Job Goal
Contribute to the success of the environment by being flexible and adaptable. Use good judgment and exhibit effective problem-solving and critical thinking skills. Provide excellent customer service in all interactions with students, staff, and Center visitors.
Duties and Responsibilities
The tasks listed below are those that represent the majority of the time spent working in this class. Management may assign additional tasks related to the type of work of the class as necessary.
Serve as lead staff person in the Center when Center Director is out of the center. This may include an occasional night and weekend.
Assist in the general operations of the Center including: 
providing customer service, solving problems, preparing/processing reports and other documents, and providing administrative support for Center Director.
handling telephone and walk-in inquires about programs and services offered by the college including Adult Literacy, BCS non-credit classes and degree programs.
conducting intake activities for prospective students, registering students for Adult Literacy and BCS non-credit classes, and making appropriate referrals to coaches and advisors.
Use judgment to determine when/who to contact in the case of events that threaten health, safety and facility. Monitor security and activity in the facilities, handle any issues that arise with the assistance of the Center Director, follow established emergency procedures, take appropriate action to protect health and safety of students/customers and act to protect the facilities from damage. 
Handle telephone inquiries, greet the public and provide information to walk-ins about credit and non-credit services/programming. Anticipate customer needs, offering comprehensive information.
Develop non-credit programming for the Center, including but not limited to personal interest classes and summer camps. Maintain classes in Lumens software. Assemble instructor packets, class sign-in sheets, class evaluations, etc. Negotiate and coordinate instructor compensation.
Coordinate center events by organizing facilities and details such as decor, catering, invite lists, special equipment and marketing materials.
Qualifications
EDUCATION AND EXPERIENCE REQUIREMENTS:
Work experience and/or some post-secondary education required. Associate degree preferred.
CERTIFICATIONS AND LICENSES:
Must possess valid driver's license.
Essential Functions
Provide administrative support for BCS programs, preparing and processing registrations, class materials, certificates and state reporting.
Provide administrative support for Center Director relating to Career Learning Link including scanning, uploading correspondence, maintenance of electronic student files, maintenance of spreadsheets, assist with job shadows and field trips.
Receive and receipt money for tickets, registrations, special events, books, etc.
Provide prompt support and trouble-shooting for technology use in classes, meetings and events scheduled at the Center. Start up, monitor and shut down the technology for classes delivered in Zoom format. Facilitate service with on-call CIS personnel when necessary.
Respond to instructor requests for assistance with facility issues, posting class cancellations and exchange of student work.
Perform office and building opening and closing procedures, including proper handling of money, phone settings, locking, facility alarms, etc. 
Maintain and understand NICC policies/procedures, and be able to communicate the policies and the rationale for them to customers.
Perform database applications related to BCS programs/classes and Center budget as requested.
Coordinate staff appointments and calendars using Google Calendar.
Maintain AdAstra calendar and print weekly room grids.
Coordinate testing appointments- ALEKS, Accuplacer, NCRC.
Proctor testing appointments-ALEKS, Accuplacer, NCRC.
Update Center website.
Publish Facebook posts for Center classes and events.
Aid in direct marketing of Center classes and events through various outlets to be discussed.
Inventory, order and organize office supplies and equipment as requested.
Copy, collate, and file student records, documents, brochures and other as requested.
Maintain student confidentiality and handle CSI (confidential, sensitive information) per college regulations.
Posting Detail Information
Open Date 04/24/2026 Close Date Open Until Filled Yes Special Instructions to Applicants

Apply