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Freelance Insurance Call Center Jobs in Iowa (NOW HIRING)

UnityPoint Health

RN Call Center

Sioux City, IA

  • Medical

  • Dental

  • Retirement

  • PTO

We even offer pet insurance for your four-legged family members. * Early access to earned wages ... My UnityPoint Nurse Call Center offers a free health information service for the public, sponsored ...

UnityPoint Health

RN Call Center

Sioux City, IA

  • Medical

  • Dental

  • Retirement

  • PTO

We even offer pet insurance for your four-legged family members. * Early access to earned wages ... My UnityPoint Nurse Call Center offers a free health information service for the public, sponsored ...

UnityPoint Health

RN Call Center

Sioux City, IA · On-site

  • Medical

  • Dental

  • Retirement

  • PTO

Overview UnityPoint Clinic RN Call Center Sioux City, IA Monday-Friday 11AM-9:30PM 40 hours/week ... We even offer pet insurance for your four-legged family members. * Early access to earned wages ...

Access Dubuque

Service Representative (Call Center)

Dubuque, IA · On-site

$14.50 - $18.75/hr

  • Medical

  • PTO

Service Representative (Call Center) Express Employment Professionals 1 Positions ID: 14186621 ... Handle inbound calls related to insurance and claims inquiries * Provide accurate and professional ...

TEKsystems

Call Center Representative

Johnston, IA

$19/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Call center environment taking inbound and outbound calls Respond to both standard and more ... Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term ...

TEKsystems

Call Center Representative

Urbandale, IA

$19/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Call center environment taking inbound and outbound calls Respond to both standard and more ... P&C insurance policy questions Ability and flexibility of working a scheduled day Assisting ...

Ladco Design Center

Call Center Coordinator

Des Moines, IA · On-site

$17.50 - $23/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Description Waldinger has an opportunity for a qualified Call Center Coordinator in our Des Moines ... insurance • Growth potential with a stable company • Paid vacation • Health club ...

The Waldinger Corp.

Call Center Coordinator

Des Moines, IA

$17.50 - $23/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Description Waldinger has an opportunity for a qualified Call Center Coordinator in our Des Moines ... Health, dental and vision insurance * Growth potential with a stable company * Paid vacation

The Waldinger Corporation

Call Center Coordinator

Des Moines, IA · On-site

$17.50 - $23/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Description Waldinger has an opportunity for a qualified Call Center Coordinator in our Des Moines ... insurance • Growth potential with a stable company • Paid vacation • Health club ...

UnityPoint Health

RN Call Center

Sioux City, IA · On-site

  • Medical

  • Dental

  • Retirement

  • PTO

Overview UnityPoint Clinic RN Call Center Sioux City, IA Monday-Friday 11AM-7:30PM + every other ... We even offer pet insurance for your four-legged family members. * Early access to earned wages ...

The Waldinger Corp.

Overnight Call Center Coordinator

Des Moines, IA

$17.50 - $23/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Description Waldinger has an opportunity for an Overnight Call Center Coordinator in our Des Moines ... Health, dental and vision insurance * Growth potential with a stable company * Paid vacation

New

Zurich NA

Claims Call Centre Representative

Des Moines, IA · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Claims Call Centre Representative 135927 Zurich is a leading multi-line insurer that serves its customers in global and local markets. Zurich's customers include individuals, small businesses, and ...

New

Aspen Dental

Bilingual Scheduling Center Agent

Ames, IA

$17/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Additional duties as assigned by the Call Center Leadership team Job Requirements: * High School ... Comprehensive Health, Dental and Vision insurance offerings * Paid time off * 401K - with generous ...

AMBA

Inside Sales Insurance Specialist

Urbandale, IA · Remote

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Inside Sales Insurance Specialist (W2, Remote) Full-Time | Monday through Friday Compensation ... Have experience in a high-volume outbound sales or call center role * Are comfortable making ...

AMBA

Inside Sales Insurance Specialist

Urbandale, IA · On-site

$50K - $60K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Have experience in a high-volume outbound sales or call center role * Are comfortable making ... Active Life and Health insurance license preferred. Candidates without an active license must be ...

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All JobsInsurance Call Center JobsFreelance Insurance Call Center JobsFreelance Insurance Call Center Jobs in Iowa

Freelance Insurance Call Center information

What is the difference between Freelance Insurance Call Center vs Insurance Customer Service Representative?

AspectFreelance Insurance Call CenterInsurance Customer Service Representative
CredentialsNone specific; may require insurance knowledgeTypically requires insurance-related certifications or training
Work EnvironmentRemote, flexible, project-basedOffice or remote, full-time or part-time
EmployerFreelance clients or agenciesInsurance companies or agencies
Work NatureHandling inbound/outbound calls for multiple clientsAssisting policyholders with inquiries, claims, and policy info

Freelance Insurance Call Center roles offer flexible, remote work with multiple clients, often without formal certifications. In contrast, Insurance Customer Service Representatives usually work directly for insurance companies, requiring specific training or certifications, and may have more structured schedules. Both roles involve customer interaction but differ mainly in employment type and work setup.

What are the most commonly searched types of Insurance Call Center jobs in Iowa?

The most popular types of Insurance Call Center jobs in Iowa are:

What are popular job titles related to Freelance Insurance Call Center jobs in Iowa?

For Freelance Insurance Call Center jobs in Iowa, the most frequently searched job titles are:

What job categories do people searching Freelance Insurance Call Center jobs in Iowa look for?

The top searched job categories for Freelance Insurance Call Center jobs in Iowa are:

What cities in Iowa are hiring for Freelance Insurance Call Center jobs?

Cities in Iowa with the most Freelance Insurance Call Center job openings:

Freelance Insurance Call Center jobs near you
Infographic showing various Freelance Insurance Call Center job openings in Iowa as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 20% Part Time, and 5% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution.

RN Call Center

UnityPoint Health

Sioux City, IA

Full-time

Medical, Dental, Retirement, PTO

Posted 22 days ago

UnityPoint Health rating

7.3

Company rating: 7.3 out of 10

Based on 361 frontline employees who took The Breakroom Quiz

270th of 887 rated healthcare providers

Job description

UnityPoint Clinic

RN Call Center

Sioux City, IA

Monday-Friday 11AM-7:30PM + every other weekend 3PM-11:30PM + holiday rotation 

Full Time Benefits

*This position is a work-from-home role. This person needs to sit near Sioux City/Fort Dodge/Central Iowa/Cedar Rapids/Waterloo/Cedar Falls, IOWA OR In/around the Quad Cities!

We are seeking an IntelliCenter RN to provide telephonic and virtual nursing care, including triage, care management, referral management, and telehealth support. This role assesses patient symptoms, determines acuity, and directs callers to the appropriate level of care using evidence-based protocols embedded within the EMR. Candidates must have strong clinical critical thinking, multitasking, and technical skills, with the ability to thrive in a fast-paced call center environment while meeting performance and patient care goals. This is a 24/7 operation with most shifts occurring evenings and weekends.

#HotJobsSC


At UnityPoint Health, you matter. We’re proud to be recognized as a Top 150 Place to Work in Healthcare by Becker's Healthcare several years in a row for our commitment to our team members.  

Our competitive Total Rewards program offers benefits options that align with your needs and priorities, no matter what life stage you’re in. Here are just a few:   

  • Expect paid time off, parental leave, 401K matching and an employee recognition program.   
  • Dental and health insurance, paid holidays, short and long-term disability and more. We even offer pet insurance for your four-legged family members.  
  • Early access to earned wages with Daily Pay, tuition reimbursement to help further your career and adoption assistance to help you grow your family.   

With a collective goal to champion a culture of belonging where everyone feels valued and respected, we honor the ways people are unique and embrace what brings us together.  

And, we believe equipping you with support and development opportunities is a vital part of delivering an exceptional employment experience. 

Find a fulfilling career and make a difference with UnityPoint Health.


My UnityPoint Nurse Call Center offers a free health information service for the public, sponsored by UnityPoint Health and staffed by registered nurses 24-hours a day, 7 days a week. The nurses at My UnityPoint Nurse provide medical assessment and triage, up-to-date health information and physician and clinic referral service. My UnityPoint Nurse Call Center is a centralized function of UnityPoint Health providing clinical support to UnityPoint Health and affiliates.

  • Perform telephonic symptom assessment and triage using evidence-based protocols to ensure appropriate care and disposition.
  • Document patient interactions accurately in the EMR and educate callers on virtual care, provider referrals, and available community resources.
  • Deliver excellent customer service while maintaining confidentiality, sound judgment, and effective communication with diverse populations.
  • Thrive in a fast-paced call center environment by multitasking, adapting to changing staffing needs, and supporting team and operational goals.
  • Adhere to organizational policies, safety guidelines, and change initiatives while assisting with additional duties as assigned.

Education:

  • Graduate from an accredited nursing program.

Experience: 

  • 1-2 years clinical experience in home care and/or ambulatory care.

Licenses/Certifications:

  • The IntelliCenter RN will have an unrestricted Iowa or practicing state license and will maintain secondary licensure to perform role in UPH service areas

What UnityPoint Health employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

UnityPoint Health logo

About UnityPoint Health

Sourced by ZipRecruiter

At UnityPoint Health, we provide care in nine regions throughout Illinois, Iowa, and Wisconsin. As the nation's fourth largest nondenominational health system in America, UnityPoint Health keeps people at the center of all we do. We are looking for dynamic and talented individuals to join our team. You'll find opportunities for every sized dream.

Industry

Hospitals

Company size

10,000+ Employees

Headquarters location

West Des Moines, IA, US

Year founded

1995

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