Cedar Rapids, IA · On-site
$15.75 - $21.25/hr
Websites, Online Business Profiles (including Google Business Profiles), Google Search Ads, Website ... Minimum 1 year of customer service experience (call center or tech support preferred) * Strong ...
Cedar Rapids, IA · On-site
$15.75 - $21.25/hr
Websites, Online Business Profiles (including Google Business Profiles), Google Search Ads, Website ... Minimum 1 year of customer service experience (call center or tech support preferred) * Strong ...
Websites, Online Business Profiles (including Google Business Profiles), Google Search Ads, Website ... Minimum 1 year of customer service experience (call center or tech support preferred) * Strong ...
Websites, Online Business Profiles (including Google Business Profiles), Google Search Ads, Website ... Minimum 1 year of customer service experience (call center or tech support preferred) * Strong ...
Des Moines, IA · On-site
$20 - $24/hr
Operate in a call center environment as a customer success advocate. * Answer high-volume, inbound ... Demonstrated proficiency with computers and mainstream computer applications (Microsoft, Google ...
Des Moines, IA · On-site
$20 - $24/hr
Operate in a call center environment as a customer success advocate. * Answer high-volume, inbound ... Demonstrated proficiency with computers and mainstream computer applications (Microsoft, Google ...
Cedar Rapids, IA · On-site
$30 - $38/hr
... desk, call centre, or office support experience • Basic computer navigation and familiarity with everyday online tools • Comfort using Google Search, email, online forms, templates, and ...
Cedar Rapids, IA · On-site
$30 - $38/hr
... desk, call centre, or office support experience • Basic computer navigation and familiarity with everyday online tools • Comfort using Google Search, email, online forms, templates, and ...
... phone call activity to minimize any delays experienced by customers 6. Document all transfer ... Google 8. Strong written and oral communication skills 9. Knowledge of regulatory requirements ...
... phone call activity to minimize any delays experienced by customers 6. Document all transfer ... Google 8. Strong written and oral communication skills 9. Knowledge of regulatory requirements ...
... phone call activity to minimize any delays experienced by customers 6. Document all transfer ... Google 8. Strong written and oral communication skills 9. Knowledge of regulatory requirements ...
... phone call activity to minimize any delays experienced by customers 6. Document all transfer ... Google 8. Strong written and oral communication skills 9. Knowledge of regulatory requirements ...
... phone call activity to minimize any delays experienced by customers 6. Document all transfer ... Google 8. Strong written and oral communication skills 9. Knowledge of regulatory requirements ...
... phone call activity to minimize any delays experienced by customers 6. Document all transfer ... Google 8. Strong written and oral communication skills 9. Knowledge of regulatory requirements ...
... phone call activity to minimize any delays experienced by customers 6. Document all transfer ... Google 8. Strong written and oral communication skills 9. Knowledge of regulatory requirements ...
... phone call activity to minimize any delays experienced by customers 6. Document all transfer ... Google 8. Strong written and oral communication skills 9. Knowledge of regulatory requirements ...
... phone call activity to minimize any delays experienced by customers 6. Document all transfer ... Google 8. Strong written and oral communication skills 9. Knowledge of regulatory requirements ...
... phone call activity to minimize any delays experienced by customers 6. Document all transfer ... Google 8. Strong written and oral communication skills 9. Knowledge of regulatory requirements ...
... phone call activity to minimize any delays experienced by customers 6. Document all transfer ... Google 8. Strong written and oral communication skills 9. Knowledge of regulatory requirements ...
... phone call activity to minimize any delays experienced by customers 6. Document all transfer ... Google 8. Strong written and oral communication skills 9. Knowledge of regulatory requirements ...
Manages multi-phone call activity to minimize any delays experienced by customers * Document all ... Basic knowledge Microsoft Word, Excel, and Google 8. Strong written and oral communication skills
Manages multi-phone call activity to minimize any delays experienced by customers * Document all ... Basic knowledge Microsoft Word, Excel, and Google 8. Strong written and oral communication skills
Manages multi-phone call activity to minimize any delays experienced by customers * Document all ... Basic knowledge Microsoft Word, Excel, and Google 8. Strong written and oral communication skills
Manages multi-phone call activity to minimize any delays experienced by customers * Document all ... Basic knowledge Microsoft Word, Excel, and Google 8. Strong written and oral communication skills
Cedar Rapids, IA · On-site
$40K - $45K/yr
Maintain flawless lead management by conducting call drives to new and existing leads in the Center ... Practical work experience with Google and Microsoft platforms. * Previous experience with systems ...
Cedar Rapids, IA · On-site
$40K - $45K/yr
Maintain flawless lead management by conducting call drives to new and existing leads in the Center ... Practical work experience with Google and Microsoft platforms. * Previous experience with systems ...
Cedar Rapids, IA · On-site
$40K - $45K/yr
Maintain flawless lead management by conducting call drives to new and existing leads in the Center ... Practical work experience with Google and Microsoft platforms. * Previous experience with systems ...
Quick apply
Cedar Rapids, IA · On-site
$40K - $45K/yr
Maintain flawless lead management by conducting call drives to new and existing leads in the Center ... Practical work experience with Google and Microsoft platforms. * Previous experience with systems ...
Agents in a Google Call Center frequently encounter high volumes of inquiries, ranging from simple questions to complex troubleshooting requests. The role often requires multitasking across various communication channels, such as phone, chat, and email, while adhering to service level agreements. Ongoing training and access to internal knowledge bases help team members stay updated on product changes and effective resolution strategies. Support from experienced supervisors and collaboration within the team ensure that challenging cases are addressed efficiently, fostering both personal growth and excellent customer service.
To excel at a Google Call Center role, you need strong customer service skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with CRM software, ticketing systems, and Google’s suite of productivity tools is often required. Outstanding verbal communication, patience, and adaptability help individuals stand out in resolving diverse customer inquiries efficiently. These capabilities are essential for delivering high-quality support, maintaining customer satisfaction, and thriving in a fast-paced, team-oriented environment.
A Google Call Center job typically involves assisting customers with inquiries, troubleshooting technical issues, and providing support for Google products and services. Employees in this role may handle phone calls, emails, or chat interactions to ensure a positive customer experience. Strong communication skills, problem-solving abilities, and knowledge of Google’s tools are essential for success in this role.
$15.75 - $21.25/hr
Other
Posted 16 days ago
7.8
Based on 9 frontline employees who took The Breakroom Quiz
14th of 50 rated marketing agency
Help small businesses succeed online! If you're passionate about problem-solving, delivering exceptional client experiences, and making a real impact, this role is for you.
Join Hibu, a leading provider of digital marketing solutions for small and medium-sized businesses nationwide. No prior digital marketing experience? No problem! We're looking for motivated, client-focused individuals ready to learn and grow.
We'll set you up for success with 5 weeks of paid, best-in-class training and provide all the tools you need to thrive. Plus, your career doesn't stop here—Hibu offers a clear growth path, with advancement opportunities starting after just 6 months.
About the RoleAs a Digital Product Support Specialist, you'll be the first point of contact for clients and sales representatives, providing expert support for Hibu's suite of digital products. You'll troubleshoot issues, make updates, and ensure our clients' online presence is optimized.
We're looking for candidates with at least 1 year of professional customer service experience, preferably in a call center, tech support, or client-facing role. If you've worked in a fast-paced environment where empathy, communication, and problem-solving were key—this is your next career move.
What You'll DoOur Culture
We're proud of our diverse and inclusive workplace. Different perspectives fuel innovation and make Hibu a better place to work. We're committed to doing what's right—for our clients, our employees, and our communities.
Learn more at www.hibu.com
Ready to make a difference? Apply today and start your journey with Hibu!
Sourced by ZipRecruiter
Marketing
1,001 - 5,000 Employees
King of Prussia, PA, US
