Above-average proficiency in Google Drive and Microsoft Suite * Excellent written and verbal ... Call center experience is a bonus Benefits: * Full-time: 40 hours per week * Room for advancement ...
Above-average proficiency in Google Drive and Microsoft Suite * Excellent written and verbal ... Call center experience is a bonus Benefits: * Full-time: 40 hours per week * Room for advancement ...
Customer Service Representative | Entry-Level Logistics Coordinator
$15.75 - $21.50/hr
Above-average proficiency in Google Drive and Microsoft Suite * Excellent written and verbal ... Call center experience is a bonus Benefits: * Full-time: 40 hours per week * Room for advancement ...
Customer Service Representative | Entry-Level Logistics Coordinator
$15.75 - $21.50/hr
Above-average proficiency in Google Drive and Microsoft Suite * Excellent written and verbal ... Call center experience is a bonus Benefits: * Full-time: 40 hours per week * Room for advancement ...
Customer Service Representative | Entry-Level Logistics Coordinator
Cedar Rapids, IA · On-site
$15.75 - $21.50/hr
Above-average proficiency in Google Drive and Microsoft Suite * Excellent written and verbal ... Call center experience is a bonus Benefits: * Full-time: 40 hours per week * Room for advancement ...
Customer Service Representative | Entry-Level Logistics Coordinator
Cedar Rapids, IA · On-site
$15.75 - $21.50/hr
Above-average proficiency in Google Drive and Microsoft Suite * Excellent written and verbal ... Call center experience is a bonus Benefits: * Full-time: 40 hours per week * Room for advancement ...
Customer Service Representative | Entry-Level Logistics Coordinator
Cedar Rapids, IA · On-site
$15.75 - $21.50/hr
Above-average proficiency in Google Drive and Microsoft Suite * Excellent written and verbal ... Call center experience is a bonus Benefits: * Full-time: 40 hours per week * Room for advancement ...
Customer Service Representative | Entry-Level Logistics Coordinator
Cedar Rapids, IA · On-site
$15.75 - $21.50/hr
Above-average proficiency in Google Drive and Microsoft Suite * Excellent written and verbal ... Call center experience is a bonus Benefits: * Full-time: 40 hours per week * Room for advancement ...
Customer Service & Administrative Office Assistant
Cedar Rapids, IA · On-site
$30 - $38/hr
... desk, call centre, or office support experience • Basic computer navigation and familiarity with everyday online tools • Comfort using Google Search, email, online forms, templates, and ...
Customer Service & Administrative Office Assistant
Cedar Rapids, IA · On-site
$30 - $38/hr
... desk, call centre, or office support experience • Basic computer navigation and familiarity with everyday online tools • Comfort using Google Search, email, online forms, templates, and ...
ISP Technician
Davenport, IA · On-site
$15.50/hr
Google IT Professional or studying for CompTIA OVERVIEW This position is the step before the Help ... call center or IT career. This is a fast-paced position, handling inbound calls to provide ...
New
ISP Technician
Davenport, IA · On-site
$15.50/hr
Google IT Professional or studying for CompTIA OVERVIEW This position is the step before the Help ... call center or IT career. This is a fast-paced position, handling inbound calls to provide ...
New
ISP Technician
Davenport, IA · Remote
$15.50/hr
Google IT Professional or studying for CompTIA OVERVIEW This position is the step before the Help ... call center or IT career. This is a fast-paced position, handling inbound calls to provide ...
ISP Technician
Davenport, IA · Remote
$15.50/hr
Google IT Professional or studying for CompTIA OVERVIEW This position is the step before the Help ... call center or IT career. This is a fast-paced position, handling inbound calls to provide ...
Oversee ticket sales, exchanges, refunds, and will-call distribution using the ticketing system ... Proficiency with Microsoft Office applications (Outlook, Excel, Word, etc.) and Google Docs.
Oversee ticket sales, exchanges, refunds, and will-call distribution using the ticketing system ... Proficiency with Microsoft Office applications (Outlook, Excel, Word, etc.) and Google Docs.
... phone call activity to minimize any delays experienced by customers 6. Document all transfer ... Google 8. Strong written and oral communication skills 9. Knowledge of regulatory requirements ...
... phone call activity to minimize any delays experienced by customers 6. Document all transfer ... Google 8. Strong written and oral communication skills 9. Knowledge of regulatory requirements ...
... phone call activity to minimize any delays experienced by customers 6. Document all transfer ... Google 8. Strong written and oral communication skills 9. Knowledge of regulatory requirements ...
... phone call activity to minimize any delays experienced by customers 6. Document all transfer ... Google 8. Strong written and oral communication skills 9. Knowledge of regulatory requirements ...
Manages multi-phone call activity to minimize any delays experienced by customers6. Document all ... Google 8. Strong written and oral communication skills 9. Knowledge of regulatory requirements ...
Manages multi-phone call activity to minimize any delays experienced by customers6. Document all ... Google 8. Strong written and oral communication skills 9. Knowledge of regulatory requirements ...
... phone call activity to minimize any delays experienced by customers 6. Document all transfer ... Google 8. Strong written and oral communication skills 9. Knowledge of regulatory requirements ...
... phone call activity to minimize any delays experienced by customers 6. Document all transfer ... Google 8. Strong written and oral communication skills 9. Knowledge of regulatory requirements ...
... phone call activity to minimize any delays experienced by customers 6. Document all transfer ... Google 8. Strong written and oral communication skills 9. Knowledge of regulatory requirements ...
... phone call activity to minimize any delays experienced by customers 6. Document all transfer ... Google 8. Strong written and oral communication skills 9. Knowledge of regulatory requirements ...
... phone call activity to minimize any delays experienced by customers 6. Document all transfer ... Google 8. Strong written and oral communication skills 9. Knowledge of regulatory requirements ...
... phone call activity to minimize any delays experienced by customers 6. Document all transfer ... Google 8. Strong written and oral communication skills 9. Knowledge of regulatory requirements ...
... phone call activity to minimize any delays experienced by customers 6. Document all transfer ... Google 8. Strong written and oral communication skills 9. Knowledge of regulatory requirements ...
... phone call activity to minimize any delays experienced by customers 6. Document all transfer ... Google 8. Strong written and oral communication skills 9. Knowledge of regulatory requirements ...
Manages multi-phone call activity to minimize any delays experienced by customers6. Document all ... Google 8. Strong written and oral communication skills 9. Knowledge of regulatory requirements ...
Manages multi-phone call activity to minimize any delays experienced by customers6. Document all ... Google 8. Strong written and oral communication skills 9. Knowledge of regulatory requirements ...
... phone call activity to minimize any delays experienced by customers 6. Document all transfer ... Google 8. Strong written and oral communication skills 9. Knowledge of regulatory requirements ...
... phone call activity to minimize any delays experienced by customers 6. Document all transfer ... Google 8. Strong written and oral communication skills 9. Knowledge of regulatory requirements ...
Manages multi-phone call activity to minimize any delays experienced by customers * Document all ... Basic knowledge Microsoft Word, Excel, and Google 8. Strong written and oral communication skills
Manages multi-phone call activity to minimize any delays experienced by customers * Document all ... Basic knowledge Microsoft Word, Excel, and Google 8. Strong written and oral communication skills
Oversee ticket sales, exchanges, refunds, and will-call distribution using the ticketing system ... Proficiency with Microsoft Office applications (Outlook, Excel, Word, etc.) and Google Docs.
Oversee ticket sales, exchanges, refunds, and will-call distribution using the ticketing system ... Proficiency with Microsoft Office applications (Outlook, Excel, Word, etc.) and Google Docs.
Oversee ticket sales, exchanges, refunds, and will-call distribution using the ticketing system ... Proficiency with Microsoft Office applications (Outlook, Excel, Word, etc.) and Google Docs.
Oversee ticket sales, exchanges, refunds, and will-call distribution using the ticketing system ... Proficiency with Microsoft Office applications (Outlook, Excel, Word, etc.) and Google Docs.
Google Call Center information
What is a Google call center?
A Google Call Center job typically involves assisting customers with inquiries, troubleshooting technical issues, and providing support for Google products and services. Employees in this role may handle phone calls, emails, or chat interactions to ensure a positive customer experience. Strong communication skills, problem-solving abilities, and knowledge of Google’s tools are essential for success in this role.
What are the key skills and qualifications needed to thrive in the Google call center position, and why are they important?
To excel at a Google Call Center role, you need strong customer service skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with CRM software, ticketing systems, and Google’s suite of productivity tools is often required. Outstanding verbal communication, patience, and adaptability help individuals stand out in resolving diverse customer inquiries efficiently. These capabilities are essential for delivering high-quality support, maintaining customer satisfaction, and thriving in a fast-paced, team-oriented environment.
What are the common challenges faced in a Google call center position and how are they addressed?
Agents in a Google Call Center frequently encounter high volumes of inquiries, ranging from simple questions to complex troubleshooting requests. The role often requires multitasking across various communication channels, such as phone, chat, and email, while adhering to service level agreements. Ongoing training and access to internal knowledge bases help team members stay updated on product changes and effective resolution strategies. Support from experienced supervisors and collaboration within the team ensure that challenging cases are addressed efficiently, fostering both personal growth and excellent customer service.
What are the most commonly searched types of Google Call Center jobs in Iowa?
The most popular types of Google Call Center jobs in Iowa are:
What are popular job titles related to Google Call Center jobs in Iowa?
For Google Call Center jobs in Iowa, the most frequently searched job titles are:
What job categories do people searching Google Call Center jobs in Iowa look for?
The top searched job categories for Google Call Center jobs in Iowa are:
- Freelance 24 Hour Call Center Remote
- Night Shift Bilingual Call Center Agent
- Inbound Call Center
- Western Union Call Center
- Flexible Insurance Call Center
- Work From Home Call Center Survey
- 3Rd Shift Call Center
- Monday Through Friday Online Inbound Call Center
- Freelance Virtual Call Center Quality Assurance
- Call Center No Experience
Customer Service Representative EntryLevel Logistics Coordinator
Cedar Rapids, IA • On-site
Circle Logistics •
Trucking • 51 - 200 employees51 - 200 employees
8.1
Based on 5 frontline employees who took The Breakroom Quiz
Good employer
Learn new skills
Other
Medical, Dental, Vision, Retirement, PTO
Posted 15 days ago
Job description
Customer Service Representative | Entry-Level Logistics Coordinator - Cedar Rapids, IA
Ready to Drive Your Career Forward? At Circle Logistics, we’re not just offering a job; we’re inviting you to embark on a fulfilling career journey. If you're eager for more than the ordinary and want to contribute to a vibrant, growing industry, we want you on our Circle Logistics Team!
Why Circle Logistics? We believe in the perfect blend of hard work and having fun. Our competitive compensation and robust benefits package are designed to empower you to excel, thrive, and truly enjoy your life. Every day you come into work, you are entering a competitive
and engaging work environment. We recognize what you give to make that happen. That is why we recognize those who go the extra mile and celebrate our victories as a team.
Who We Are: Circle Logistics is a leading third-party logistics provider committed to delivering on our promises of Unwavering Service, Tailored Communication, and Innovative Solutions. With over a decade of experience, we’ve evolved from a small team to a thriving company valued at half a billion dollars, fueled by an entrepreneurial spirit. Our team of over 500 talented individuals is passionate about delivering exceptional service, personalized communication, and groundbreaking solutions in a high-energy transportation industry that never sleeps!
What We’re Looking For:
We’re looking for motivated, goal-oriented, self-starters who are:
- Professionals who want to launch their career in a new industry
- Detail-oriented and organized
- Strong communicators — both written and verbal
- Comfortable in a fast-paced, team-oriented environment
- Ready to make an impact and grow a career
If you’re someone with grit, determination, and a desire to win , you’ll fit right in at Circle.
Overview:
As a Customer Service Representative, you will work in a fast-paced environment, coordinating our day-to-day shipments and supporting the efforts of our office by providing visibility and maintaining accurate documentation for all loads. The key responsibilities of this role are to provide clear and concise communication, troubleshoot customer concerns, and proactively monitor the movement of freight to ensure customer satisfaction.
Responsibilities:
- Enter new load orders into our proprietary web-based software
- Initiate “check calls” to track and trace drivers on all pickups and deliveries
- Communicate internally with drivers to ensure accurate documentation
- Closely monitor freight via multiple detailed websites to ensure accurate delivery times and to notify customers of potential delays
- Maintain and collect proper paperwork for each shipment
- Work cooperatively with Sales and Dispatch to provide solutions for customers’ needs and resolve issues
No logistics experience? No problem! You’ll receive hands-on training from day one and all the tools you need to grow.
Skills/Abilities:
- 1-3 years of work experience in customer service, operations, data entry, call center, dispatch or logistics
- Must have strong attention to detail
- Ability to prioritize, balance, and organize information while completing multiple tasks.
- Above-average proficiency in Google Drive and Microsoft Suite
- Excellent written and verbal communication skills
- Excellent teamwork skills
Education and Experience:
- High school diploma or equivalent required
- Associate's degree preferred
- Call center experience is a bonus
Benefits:
- Full-time: 40 hours per week
- Room for advancement in a fast-growing company that promotes from within
- Paid holidays and paid time off
- Health, vision, and dental insurance benefits
- 401(k) Plan
Ready to steer your career in a forward-thinking logistics company? Join us at Circle Logistics, where your drive and expertise will help us navigate new opportunities. Apply today, and together, we’ll keep the world moving!
Qualifications:
Qualifications
- High school diploma or equivalent required
- Associate's degree preferred
- Call center experience is a bonus
Additional Information
All your information will be kept confidential according to EEO guidelines.
About Circle Logistics
Sourced by ZipRecruiter
Industry
Trucking
Company size
51 - 200 Employees
Headquarters location
Fort Wayne, IN, US
Year founded
2011
