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Commission Inbound Call Center Jobs in Ankeny, IA

AMBA

Account Development Specialist

Des Moines, IA

$18/hr

Are seeking a field sales or commission-only role * Are uncomfortable managing high inbound call volume * Need a highly flexible or unstructured workday What You Bring * One year of call center ...

AMBA

Account Development Specialist

Des Moines, IA · On-site

Are seeking a field sales or commission-only role * Are uncomfortable managing high inbound call volume * Need a highly flexible or unstructured workday What You Bring * One year of call center ...

AMBA

Account Development Specialist

Des Moines, IA

$18/hr

Are seeking a field sales or commission-only role * Are uncomfortable managing high inbound call volume * Need a highly flexible or unstructured workday What You Bring * One year of call center ...

AMBA

Account Development Specialist

Des Moines, IA · On-site

$18/hr

Are seeking a field sales or commission-only role * Are uncomfortable managing high inbound call volume * Need a highly flexible or unstructured workday What You Bring * One year of call center ...

AMBA

Account Development Specialist

Des Moines, IA · On-site

$18/hr

Are seeking a field sales or commission-only role * Are uncomfortable managing high inbound call volume * Need a highly flexible or unstructured workday What You Bring * One year of call center ...

MCI Careers

Remote Call Center Representative

Iowa, IA · Remote

$14.50 - $18.75/hr

We are hiring Remote Call Center Representatives to join our customer support team. This role is ... Answer inbound calls and respond to customer inquiries in a professional manner. * Resolve customer ...

MCI Careers

Remote Call Center Representative

Iowa, IA · Remote

$14.50 - $18.75/hr

We are hiring Remote Call Center Representatives to join our customer support team. This role is ... Answer inbound calls and respond to customer inquiries in a professional manner. * Resolve customer ...

TEKsystems

Call Center Representative

Johnston, IA

$19/hr

Description Handling inbound calls from providers checking eligibility and/or claim status for members. Call center environment taking inbound and outbound calls Respond to both standard and more ...

TEKsystems

Call Center Representative

Urbandale, IA

$19/hr

Description Handling inbound calls from providers checking eligibility and/or claim status for members. Call center environment taking inbound and outbound calls Respond to both standard and more ...

Serco

Call Center Rep - Temporary

Des Moines, IA · On-site

$15.25 - $19.50/hr

As a Call Center Representative, you can expect to ... Receive inbound participant phone calls and provide appropriate customer service support in ...

Hire Talent

CSR

Urbandale, IA · On-site

$15 - $20.50/hr

... inbound calls from participants regarding pension elections, benefits changes, and general ... This is a non‐licensed call center role ideal for early‐career candidates with strong ...

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All JobsInbound Call Center JobsCommission Inbound Call Center JobsCommission Inbound Call Center Jobs in Ankeny, IA

Commission Inbound Call Center information

See Ankeny, IA salary details

$11

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How much do commission inbound call center jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for commission inbound call center in Ankeny, IA is $16.24, according to ZipRecruiter salary data. Most workers in this role earn between $14.66 and $17.12 per hour, depending on experience, location, and employer.

What does a commission inbound call center agent do?

A commission inbound call center agent handles customer calls related to sales, product inquiries, or support, earning commissions based on sales or performance metrics. They use communication skills and may utilize CRM tools to assist customers and close sales during calls.

What are the key skills and qualifications needed to thrive as a commission inbound call center representative, and why are they important?

To thrive as a Commission Inbound Call Center Representative, you need strong communication skills, active listening, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center telephony systems, and sales tracking tools is often required. Outstanding soft skills include resilience, patience, and persuasive interpersonal abilities to handle challenging calls and convert inquiries into sales. These competencies are crucial for delivering excellent customer experiences, meeting sales targets, and maximizing commission opportunities.

What is a commission inbound call center job?

Commission inbound call center jobs are positions where employees handle incoming calls from customers, usually providing support, information, or sales assistance, and earn part or all of their income through commissions based on performance metrics such as sales or successful customer interactions. Unlike traditional hourly or salaried call center roles, these positions incentivize employees to achieve targets, such as closing sales or upselling products, in addition to providing customer service. This structure can offer higher earning potential for those who are motivated and effective in a fast-paced, results-driven environment.

What are some common challenges faced by commission-based inbound call center agents, and how can they be overcome?

Commission-based inbound call center agents often face the challenge of balancing customer service with sales targets, as their earnings depend on closing sales or upselling during calls. High call volumes and varying customer needs require strong communication and multitasking skills. Overcoming these challenges involves staying organized, actively listening to customer concerns, and continually improving product knowledge and sales techniques. Supportive team environments and regular coaching sessions can also help agents refine their approach and boost performance.

What is the difference between Commission Inbound Call Center vs Customer Service Representative?

AspectCommission Inbound Call CenterCustomer Service Representative
Primary FocusHandling inbound sales calls and earning commissionsProviding support and assistance to customers
CompensationBase pay plus commissions based on salesTypically hourly wage or salary, with some bonuses
Work EnvironmentCall center setting, sales-drivenOffice or remote, service-oriented
Required SkillsSales techniques, communication, persuasionCommunication, problem-solving, patience

While both roles involve inbound calls, Commission Inbound Call Center agents focus on sales and earning commissions, whereas Customer Service Representatives primarily provide support and assistance without sales targets. The roles differ mainly in their goals, compensation structure, and skill emphasis.

What are the most commonly searched types of Inbound Call Center jobs in Ankeny, IA?

The most popular types of Inbound Call Center jobs in Ankeny, IA are:

What are popular job titles related to Commission Inbound Call Center jobs in Ankeny, IA?

For Commission Inbound Call Center jobs in Ankeny, IA, the most frequently searched job titles are:

What job categories do people searching Commission Inbound Call Center jobs in Ankeny, IA look for?

The top searched job categories for Commission Inbound Call Center jobs in Ankeny, IA are:

What cities near Ankeny, IA are hiring for Commission Inbound Call Center jobs?

Cities near Ankeny, IA with the most Commission Inbound Call Center job openings:

Commission Inbound Call Center jobs near you
Infographic showing various Commission Inbound Call Center job openings in Ankeny, IA as of August 2026, with employment types broken down into 3% As Needed, 76% Full Time, 18% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $33,784 per year, or $16.2 per hour.

Account Development Specialist

AMBA

Des Moines, IA

$18/hr

Full-time

Medical, Dental, Vision, PTO

Re-posted 16 days ago

Job description

Inside Sales Account Development Specialist (W2)
Full-Time | Monday through Friday
Compensation: $18 per hour plus monthly bonuses and benefits
Role Overview
This is a primarily inbound inside sales role supporting members and prospective members of large public employee and retiree associations. The Account Development Specialist team handles a high volume of inbound calls focused on education, service, and sales of Dental, Vision, and membership products.
While inbound calls are the primary responsibility, outbound follow-up and outreach may be required during periods of lower inbound volume. This role is best suited for candidates who enjoy interacting with members over the phone, working in a structured environment, and balancing service with sales.
About AMBA
AMBA provides insurance coverage and membership benefits to retired and active educators, police officers, firefighters, and other state, city, and municipal employees. Founded in 1981, AMBA partners with more than 74 state associations across 36 states to deliver trusted benefits to their members.
The Account Development Specialist team is an established and successful inside sales team within AMBA, continuing to grow in size and impact.
What You Will Do
  • Handle approximately 50 to 60 inbound calls per day from members and prospective members.
  • Educate callers on Dental, Vision, and association membership products and complete enrollments.
  • Provide support and answers to questions related to existing policies and membership benefits.
  • Make outbound calls to prospective members during periods of lower inbound call volume.
  • Serve as a knowledgeable and professional advocate for AMBA's association partners.
  • Accurately document all member interactions and sales activity in designated systems within required timeframes.
  • Deliver a consistent, high-quality member experience on every call.
Work Environment
This role operates in a structured, team-based inside sales environment with clear expectations for call handling, documentation, and performance. Success requires comfort working on the phone throughout the day, managing multiple call types, and balancing service with sales goals.
This Role Is a Strong Fit If You
  • Enjoy speaking with members and prospects by phone throughout the day
  • Have experience in a call center, customer service, or inside sales environment
  • Are comfortable balancing service conversations with sales opportunities
  • Can work within established processes while being accountable for individual results
  • Value consistency, structure, and teamwork
This Role May Not Be a Fit If You
  • Prefer minimal phone interaction
  • Are seeking a field sales or commission-only role
  • Are uncomfortable managing high inbound call volume
  • Need a highly flexible or unstructured workday
What You Bring
  • One year of call center experience preferred
  • One or more years of sales experience preferred
  • Strong verbal, written, and interpersonal communication skills
  • Problem-solving ability and attention to detail
  • Comfort navigating multiple systems and accurately documenting call activity
  • Ability to work collaboratively while being driven by individual performance
  • Flexibility with scheduling and work hours
  • Health insurance license preferred but not required
  • Bilingual Spanish skills preferred but not required
Compensation and Benefits
  • Hourly pay of $17 plus monthly performance bonuses
  • Medical, dental, and vision benefits
  • Paid time off and paid holidays
  • Stable full-time schedule, Monday through Friday
  • Opportunities for growth within an established inside sales organization
Apply Today
If you are comfortable in a phone-based environment, enjoy helping members understand their benefit options, and are looking for a stable inside sales role with growth potential, we invite you to apply today.
AMBA is proud to be an Equal Opportunity Employer.
Employment Type: Full-Time

Apply