Company Description Genesis Call Center recruits, trains, and manages U.S.-based Customer Service ... In this role, you will handle inbound interactions for major brands, assisting customers with ...
New
Company Description Genesis Call Center recruits, trains, and manages U.S.-based Customer Service ... In this role, you will handle inbound interactions for major brands, assisting customers with ...
New
Call Center Rep - Temporary
Des Moines, IA · On-site
$15.25 - $19.50/hr
As a Call Center Representative, you can expect to ... Receive inbound participant phone calls and provide appropriate customer service support in ...
Call Center Rep - Temporary
Des Moines, IA · On-site
$15.25 - $19.50/hr
As a Call Center Representative, you can expect to ... Receive inbound participant phone calls and provide appropriate customer service support in ...
Experience One (1) year customer service experience required; preferably in an inbound call center. Skills & Knowledge Knowledgeable in disability plan eligibility, coverage and benefits Good ...
Experience One (1) year customer service experience required; preferably in an inbound call center. Skills & Knowledge Knowledgeable in disability plan eligibility, coverage and benefits Good ...
Experience One (1) year customer service experience required; preferably in an inbound call center. Skills & Knowledge • Knowledgeable in disability plan eligibility, coverage and benefits • Good ...
Experience One (1) year customer service experience required; preferably in an inbound call center. Skills & Knowledge • Knowledgeable in disability plan eligibility, coverage and benefits • Good ...
Service Representative (Call Center)
Dubuque, IA · On-site
$14.50 - $18.75/hr
Handle inbound calls related to insurance and claims inquiries * Provide accurate and professional ... temporary, and part-time employment in a wide range of positions, including professional ...
Service Representative (Call Center)
Dubuque, IA · On-site
$14.50 - $18.75/hr
Handle inbound calls related to insurance and claims inquiries * Provide accurate and professional ... temporary, and part-time employment in a wide range of positions, including professional ...
Remote Call Center Representative
Iowa, IA · Remote
$14.50 - $18.75/hr
Answer inbound calls and respond to customer inquiries in a professional manner. * Resolve customer ... and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process ...
Remote Call Center Representative
Iowa, IA · Remote
$14.50 - $18.75/hr
Answer inbound calls and respond to customer inquiries in a professional manner. * Resolve customer ... and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process ...
Remote Call Center Representative
Iowa, IA · Remote
$14.50 - $18.75/hr
Answer inbound calls and respond to customer inquiries in a professional manner. * Resolve customer ... and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process ...
Remote Call Center Representative
Iowa, IA · Remote
$14.50 - $18.75/hr
Answer inbound calls and respond to customer inquiries in a professional manner. * Resolve customer ... and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process ...
Are uncomfortable managing high inbound call volume * Need a highly flexible or unstructured workday What You Bring * One year of call center experience preferred * One or more years of sales ...
Are uncomfortable managing high inbound call volume * Need a highly flexible or unstructured workday What You Bring * One year of call center experience preferred * One or more years of sales ...
... call center footprint and operations that extend across multiple countries. We deliver Customer ... Answer inbound and/or make outbound customer calls professionally and courteously. * Assist ...
Quick apply
... call center footprint and operations that extend across multiple countries. We deliver Customer ... Answer inbound and/or make outbound customer calls professionally and courteously. * Assist ...
Are uncomfortable managing high inbound call volume * Need a highly flexible or unstructured workday What You Bring * One year of call center experience preferred * One or more years of sales ...
Are uncomfortable managing high inbound call volume * Need a highly flexible or unstructured workday What You Bring * One year of call center experience preferred * One or more years of sales ...
Are uncomfortable managing high inbound call volume * Need a highly flexible or unstructured workday What You Bring * One year of call center experience preferred * One or more years of sales ...
Quick apply
Are uncomfortable managing high inbound call volume * Need a highly flexible or unstructured workday What You Bring * One year of call center experience preferred * One or more years of sales ...
Are uncomfortable managing high inbound call volume * Need a highly flexible or unstructured workday What You Bring * One year of call center experience preferred * One or more years of sales ...
Quick apply
Are uncomfortable managing high inbound call volume * Need a highly flexible or unstructured workday What You Bring * One year of call center experience preferred * One or more years of sales ...
Are uncomfortable managing high inbound call volume * Need a highly flexible or unstructured workday What You Bring * One year of call center experience preferred * One or more years of sales ...
Are uncomfortable managing high inbound call volume * Need a highly flexible or unstructured workday What You Bring * One year of call center experience preferred * One or more years of sales ...
Are uncomfortable managing high inbound call volume * Need a highly flexible or unstructured workday What You Bring * One year of call center experience preferred * One or more years of sales ...
Quick apply
Are uncomfortable managing high inbound call volume * Need a highly flexible or unstructured workday What You Bring * One year of call center experience preferred * One or more years of sales ...
Account Development Specialist
Cedar Rapids, IA · On-site
$18/hr
Are uncomfortable managing high inbound call volume * Need a highly flexible or unstructured workday What You Bring * One year of call center experience preferred * One or more years of sales ...
Account Development Specialist
Cedar Rapids, IA · On-site
$18/hr
Are uncomfortable managing high inbound call volume * Need a highly flexible or unstructured workday What You Bring * One year of call center experience preferred * One or more years of sales ...
Account Development Specialist
Des Moines, IA · On-site
$18/hr
Are uncomfortable managing high inbound call volume * Need a highly flexible or unstructured workday What You Bring * One year of call center experience preferred * One or more years of sales ...
Account Development Specialist
Des Moines, IA · On-site
$18/hr
Are uncomfortable managing high inbound call volume * Need a highly flexible or unstructured workday What You Bring * One year of call center experience preferred * One or more years of sales ...
Account Development Specialist
Des Moines, IA · On-site
$18/hr
Are uncomfortable managing high inbound call volume * Need a highly flexible or unstructured workday What You Bring * One year of call center experience preferred * One or more years of sales ...
Account Development Specialist
Des Moines, IA · On-site
$18/hr
Are uncomfortable managing high inbound call volume * Need a highly flexible or unstructured workday What You Bring * One year of call center experience preferred * One or more years of sales ...
Account Development Specialist
Des Moines, IA · On-site
$18/hr
Are uncomfortable managing high inbound call volume * Need a highly flexible or unstructured workday What You Bring * One year of call center experience preferred * One or more years of sales ...
Account Development Specialist
Des Moines, IA · On-site
$18/hr
Are uncomfortable managing high inbound call volume * Need a highly flexible or unstructured workday What You Bring * One year of call center experience preferred * One or more years of sales ...
Are uncomfortable managing high inbound call volume * Need a highly flexible or unstructured workday What You Bring * One year of call center experience preferred * One or more years of sales ...
Are uncomfortable managing high inbound call volume * Need a highly flexible or unstructured workday What You Bring * One year of call center experience preferred * One or more years of sales ...
Full-Time Call Center Representative (Urgently Hiring)
Iowa, IA · Remote
$14.50 - $18.75/hr
Answer inbound and/or make outbound customer calls professionally and courteously. * Assist ... and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process ...
Full-Time Call Center Representative (Urgently Hiring)
Iowa, IA · Remote
$14.50 - $18.75/hr
Answer inbound and/or make outbound customer calls professionally and courteously. * Assist ... and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process ...
Temporary Inbound Call Center information
What is a temporary inbound call center?
A Temporary Inbound Call Center job involves handling incoming calls from customers for a specific period, often to address seasonal demand, special projects, or short-term needs. Employees in this role answer questions, resolve issues, and provide information or support related to a company's products or services. These positions typically require strong communication skills, the ability to multitask, and proficiency with computer systems. Temporary call center jobs can last from a few weeks to several months, depending on the employer's needs.
What are the key skills and qualifications needed to thrive as a temporary inbound call center representative?
To thrive as a Temporary Inbound Call Center Representative, you typically need strong verbal communication skills, customer service experience, and a high school diploma or equivalent. Familiarity with call center phone systems, customer relationship management (CRM) software, and basic computer applications is usually required. Outstanding patience, problem-solving abilities, and the capacity to remain calm under pressure are valuable soft skills in this role. These skills are essential for efficiently resolving customer inquiries, ensuring satisfaction, and maintaining a professional company image.
What are some common challenges faced in a temporary inbound call center role, and how can I prepare for them?
One of the main challenges in a temporary inbound call center position is quickly adapting to new scripts, systems, and procedures, since training periods are often shorter than in permanent roles. You’ll also need to handle high call volumes while maintaining professionalism and meeting performance metrics such as average handle time and customer satisfaction. Preparing by practicing active listening, learning basic troubleshooting techniques, and familiarizing yourself with call center software can help ease the transition. Being adaptable and open to feedback will further support your success in a fast-paced, team-oriented environment.
What is the difference between Temporary Inbound Call Center vs Customer Service Representative?
| Aspect | Temporary Inbound Call Center | Customer Service Representative |
|---|---|---|
| Credentials | Basic customer service skills, sometimes training provided | High school diploma or equivalent, customer service experience often preferred |
| Work Environment | Call centers, often temporary or seasonal setups | Office or remote settings, permanent or long-term roles |
| Employer & Industry | Call centers, telecommunication, retail support | Various industries including retail, healthcare, finance |
| Search & Comparison Intent | Temporary, short-term customer support roles | Long-term customer service careers |
Temporary Inbound Call Center roles focus on short-term customer support, often with minimal credentials and in call center environments. Customer Service Representatives typically hold more permanent positions with similar skills but may require more experience and work in diverse settings. Both roles serve customer needs but differ mainly in duration and employment type.
What are the most commonly searched types of Inbound Call Center jobs in Iowa?
The most popular types of Inbound Call Center jobs in Iowa are:
What cities in Iowa are hiring for Temporary Inbound Call Center jobs?
Cities in Iowa with the most Temporary Inbound Call Center job openings:
Job description
Company Description
Genesis Call Center recruits, trains, and manages U.S.-based Customer Service Representatives (CSRs) who support national brands across customer service, roadside assistance, healthcare logistics, retail support, and more.
Our secure cloud-based systems allow team members to perform their duties from their designated workspace while contributing to a modern, environmentally conscious support model.
As a W2 employer, we provide structured onboarding, real support, and real opportunities for advancement.
Job Description
We are hiring service-focused individuals to join our team as Customer Service Agents. In this role, you will handle inbound interactions for major brands, assisting customers with questions, service requests, account needs, and product support.
You will use our guided systems and resources to deliver high-quality customer care while maintaining professionalism, accuracy, and brand alignment.
This role offers schedule flexibility once certified and is ideal for individuals seeking a stable, structured support role with growth potential.
Qualifications
Please Note:
This role requires completion of a multi-step onboarding process, including client-specific assessments, a basic background check, and participation in a certification course before servicing begins.
Follow us on Facebook at: https://www.facebook.com/GenesisCallCenter/
Videos To Watch
https://www.youtube.com/watch?v=7g1rYL7N9GE&t=10s
Genesis Call Center recruits, trains, and manages U.S.-based Customer Service Representatives (CSRs) who support national brands across customer service, roadside assistance, healthcare logistics, retail support, and more.
Our secure cloud-based systems allow team members to perform their duties from their designated workspace while contributing to a modern, environmentally conscious support model.
As a W2 employer, we provide structured onboarding, real support, and real opportunities for advancement.
Job Description
We are hiring service-focused individuals to join our team as Customer Service Agents. In this role, you will handle inbound interactions for major brands, assisting customers with questions, service requests, account needs, and product support.
You will use our guided systems and resources to deliver high-quality customer care while maintaining professionalism, accuracy, and brand alignment.
This role offers schedule flexibility once certified and is ideal for individuals seeking a stable, structured support role with growth potential.
Qualifications
- High school diploma or GED
- Must be at least 18 years of age
- Authorized to work in the United States
- U.S. resident (excluding CA, CO, CT, MA, MD, NY, OR, WA, WI)
- Ability to follow detailed processes and meet performance expectations
- Strong communication and active listening skills
- Comfortable navigating computer applications and web-based tools
- Ability to work independently and remain accountable to schedules
- Prior call center or customer service experience
- Bilingual (Spanish/English) preferred but not required
- Familiarity with phone-based or computer-based support environments
- Flexible scheduling options after certification
- Paid training following successful client certification
- W2 employment structure with payroll, protections, and stability
- Paid time off and optional supplemental insurance (Aflac)
- Household telehealth access through MDLive
- Access to performance-based incentives
- Career advancement pathways into support, QA, and leadership roles
- All applicant information is kept confidential under EEO guidelines
Please Note:
This role requires completion of a multi-step onboarding process, including client-specific assessments, a basic background check, and participation in a certification course before servicing begins.
Follow us on Facebook at: https://www.facebook.com/GenesisCallCenter/
Videos To Watch
https://www.youtube.com/watch?v=7g1rYL7N9GE&t=10s
About Talkdesk
Sourced by ZipRecruiter
Industry
Software development
Company size
1,001 - 5,000 Employees
Headquarters location
San Francisco, CA, US
Year founded
2011