Experience One (1) year customer service experience required; preferably in an inbound call center. Skills & Knowledge • Knowledgeable in disability plan eligibility, coverage and benefits • Good ...
Experience One (1) year customer service experience required; preferably in an inbound call center. Skills & Knowledge • Knowledgeable in disability plan eligibility, coverage and benefits • Good ...
Experience One (1) year customer service experience required; preferably in an inbound call center. Skills & Knowledge Knowledgeable in disability plan eligibility, coverage and benefits Good ...
Experience One (1) year customer service experience required; preferably in an inbound call center. Skills & Knowledge Knowledgeable in disability plan eligibility, coverage and benefits Good ...
Service Representative (Call Center)
Dubuque, IA · On-site
$14.50 - $18.75/hr
Handle inbound calls related to insurance and claims inquiries * Provide accurate and professional ... temporary, and part-time employment in a wide range of positions, including professional ...
Service Representative (Call Center)
Dubuque, IA · On-site
$14.50 - $18.75/hr
Handle inbound calls related to insurance and claims inquiries * Provide accurate and professional ... temporary, and part-time employment in a wide range of positions, including professional ...
Remote Call Center Representative
Iowa, IA · Remote
$14.50 - $18.75/hr
Answer inbound calls and respond to customer inquiries in a professional manner. * Resolve customer ... and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process ...
Remote Call Center Representative
Iowa, IA · Remote
$14.50 - $18.75/hr
Answer inbound calls and respond to customer inquiries in a professional manner. * Resolve customer ... and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process ...
Remote Call Center Representative
Iowa, IA · Remote
$14.50 - $18.75/hr
Answer inbound calls and respond to customer inquiries in a professional manner. * Resolve customer ... and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process ...
Remote Call Center Representative
Iowa, IA · Remote
$14.50 - $18.75/hr
Answer inbound calls and respond to customer inquiries in a professional manner. * Resolve customer ... and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process ...
Are uncomfortable managing high inbound call volume * Need a highly flexible or unstructured workday What You Bring * One year of call center experience preferred * One or more years of sales ...
Are uncomfortable managing high inbound call volume * Need a highly flexible or unstructured workday What You Bring * One year of call center experience preferred * One or more years of sales ...
Full-Time Call Center Representative (Urgently Hiring)
Iowa, IA · On-site
$15 - $18.75/hr
... call center footprint and operations that extend across multiple countries. We deliver Customer ... Answer inbound and/or make outbound customer calls professionally and courteously. * Assist ...
Quick apply
Full-Time Call Center Representative (Urgently Hiring)
Iowa, IA · On-site
$15 - $18.75/hr
... call center footprint and operations that extend across multiple countries. We deliver Customer ... Answer inbound and/or make outbound customer calls professionally and courteously. * Assist ...
Are uncomfortable managing high inbound call volume * Need a highly flexible or unstructured workday What You Bring * One year of call center experience preferred * One or more years of sales ...
Quick apply
Are uncomfortable managing high inbound call volume * Need a highly flexible or unstructured workday What You Bring * One year of call center experience preferred * One or more years of sales ...
Are uncomfortable managing high inbound call volume * Need a highly flexible or unstructured workday What You Bring * One year of call center experience preferred * One or more years of sales ...
Quick apply
Are uncomfortable managing high inbound call volume * Need a highly flexible or unstructured workday What You Bring * One year of call center experience preferred * One or more years of sales ...
Are uncomfortable managing high inbound call volume * Need a highly flexible or unstructured workday What You Bring * One year of call center experience preferred * One or more years of sales ...
Are uncomfortable managing high inbound call volume * Need a highly flexible or unstructured workday What You Bring * One year of call center experience preferred * One or more years of sales ...
Account Development Specialist
Cedar Rapids, IA · On-site
$18/hr
Are uncomfortable managing high inbound call volume * Need a highly flexible or unstructured workday What You Bring * One year of call center experience preferred * One or more years of sales ...
Account Development Specialist
Cedar Rapids, IA · On-site
$18/hr
Are uncomfortable managing high inbound call volume * Need a highly flexible or unstructured workday What You Bring * One year of call center experience preferred * One or more years of sales ...
Account Development Specialist
Des Moines, IA · On-site
$18/hr
Are uncomfortable managing high inbound call volume * Need a highly flexible or unstructured workday What You Bring * One year of call center experience preferred * One or more years of sales ...
Account Development Specialist
Des Moines, IA · On-site
$18/hr
Are uncomfortable managing high inbound call volume * Need a highly flexible or unstructured workday What You Bring * One year of call center experience preferred * One or more years of sales ...
Are uncomfortable managing high inbound call volume * Need a highly flexible or unstructured workday What You Bring * One year of call center experience preferred * One or more years of sales ...
Quick apply
Are uncomfortable managing high inbound call volume * Need a highly flexible or unstructured workday What You Bring * One year of call center experience preferred * One or more years of sales ...
Are uncomfortable managing high inbound call volume * Need a highly flexible or unstructured workday What You Bring * One year of call center experience preferred * One or more years of sales ...
Are uncomfortable managing high inbound call volume * Need a highly flexible or unstructured workday What You Bring * One year of call center experience preferred * One or more years of sales ...
Account Development Specialist
Des Moines, IA · On-site
$18/hr
Are uncomfortable managing high inbound call volume * Need a highly flexible or unstructured workday What You Bring * One year of call center experience preferred * One or more years of sales ...
Account Development Specialist
Des Moines, IA · On-site
$18/hr
Are uncomfortable managing high inbound call volume * Need a highly flexible or unstructured workday What You Bring * One year of call center experience preferred * One or more years of sales ...
Account Development Specialist
Des Moines, IA · On-site
$18/hr
Are uncomfortable managing high inbound call volume * Need a highly flexible or unstructured workday What You Bring * One year of call center experience preferred * One or more years of sales ...
Account Development Specialist
Des Moines, IA · On-site
$18/hr
Are uncomfortable managing high inbound call volume * Need a highly flexible or unstructured workday What You Bring * One year of call center experience preferred * One or more years of sales ...
Account Development Specialist
Davenport, IA · On-site
$18/hr
Are uncomfortable managing high inbound call volume * Need a highly flexible or unstructured workday What You Bring * One year of call center experience preferred * One or more years of sales ...
Account Development Specialist
Davenport, IA · On-site
$18/hr
Are uncomfortable managing high inbound call volume * Need a highly flexible or unstructured workday What You Bring * One year of call center experience preferred * One or more years of sales ...
Full-Time Call Center Representative (Urgently Hiring)
Iowa, IA · Remote
$14.50 - $18.75/hr
Answer inbound and/or make outbound customer calls professionally and courteously. * Assist ... and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process ...
Full-Time Call Center Representative (Urgently Hiring)
Iowa, IA · Remote
$14.50 - $18.75/hr
Answer inbound and/or make outbound customer calls professionally and courteously. * Assist ... and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process ...
Full-Time Call Center Representative (Urgently Hiring)
Iowa, IA · On-site
$14.50 - $18.75/hr
Answer inbound and/or make outbound customer calls professionally and courteously. * Assist ... and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process ...
Full-Time Call Center Representative (Urgently Hiring)
Iowa, IA · On-site
$14.50 - $18.75/hr
Answer inbound and/or make outbound customer calls professionally and courteously. * Assist ... and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process ...
Entry-Level Political Call Center Representative (Republican)
Iowa, IA · On-site
$10.10 - $13.50/hr
We are looking for Call Center Representatives to support our "Get Out the Vote" initiative. In ... Handle inbound and outbound contacts in a courteous, timely, and professional manner * Listen to ...
New
Quick apply
Entry-Level Political Call Center Representative (Republican)
Iowa, IA · On-site
$10.10 - $13.50/hr
We are looking for Call Center Representatives to support our "Get Out the Vote" initiative. In ... Handle inbound and outbound contacts in a courteous, timely, and professional manner * Listen to ...
New
Temporary Inbound Call Center information
What is a temporary inbound call center?
A Temporary Inbound Call Center job involves handling incoming calls from customers for a specific period, often to address seasonal demand, special projects, or short-term needs. Employees in this role answer questions, resolve issues, and provide information or support related to a company's products or services. These positions typically require strong communication skills, the ability to multitask, and proficiency with computer systems. Temporary call center jobs can last from a few weeks to several months, depending on the employer's needs.
What are the key skills and qualifications needed to thrive as a temporary inbound call center representative?
To thrive as a Temporary Inbound Call Center Representative, you typically need strong verbal communication skills, customer service experience, and a high school diploma or equivalent. Familiarity with call center phone systems, customer relationship management (CRM) software, and basic computer applications is usually required. Outstanding patience, problem-solving abilities, and the capacity to remain calm under pressure are valuable soft skills in this role. These skills are essential for efficiently resolving customer inquiries, ensuring satisfaction, and maintaining a professional company image.
What are some common challenges faced in a temporary inbound call center role, and how can I prepare for them?
One of the main challenges in a temporary inbound call center position is quickly adapting to new scripts, systems, and procedures, since training periods are often shorter than in permanent roles. You’ll also need to handle high call volumes while maintaining professionalism and meeting performance metrics such as average handle time and customer satisfaction. Preparing by practicing active listening, learning basic troubleshooting techniques, and familiarizing yourself with call center software can help ease the transition. Being adaptable and open to feedback will further support your success in a fast-paced, team-oriented environment.
What is the difference between Temporary Inbound Call Center vs Customer Service Representative?
| Aspect | Temporary Inbound Call Center | Customer Service Representative |
|---|---|---|
| Credentials | Basic customer service skills, sometimes training provided | High school diploma or equivalent, customer service experience often preferred |
| Work Environment | Call centers, often temporary or seasonal setups | Office or remote settings, permanent or long-term roles |
| Employer & Industry | Call centers, telecommunication, retail support | Various industries including retail, healthcare, finance |
| Search & Comparison Intent | Temporary, short-term customer support roles | Long-term customer service careers |
Temporary Inbound Call Center roles focus on short-term customer support, often with minimal credentials and in call center environments. Customer Service Representatives typically hold more permanent positions with similar skills but may require more experience and work in diverse settings. Both roles serve customer needs but differ mainly in duration and employment type.
What are the most commonly searched types of Inbound Call Center jobs in Iowa?
The most popular types of Inbound Call Center jobs in Iowa are:
What cities in Iowa are hiring for Temporary Inbound Call Center jobs?
Cities in Iowa with the most Temporary Inbound Call Center job openings:
Service Center Representative
Coralville, IA • On-site
Global Outsourcing
Full-time
Re-posted 14 days ago
Job description
Company Description
Job Description
Taking Customer Service Calls that assist associates calling in to complete claim application process & answer questions on existing claims; .
NO INTERVIEW. BASE ON YOUR RESUME EXPERIENCE
Knowledgeable in disability plan eligibility, coverage and benefits preferred Spanish Bilingual A PLUS (please designate these submittals as such).
PRIMARY PURPOSE:
To expedite the claims application process; to ensure correct case assignment; and to act as a customer liaison in assisting the customer with the correct contact person to resolve problems and/or questions.
ESSENTIAL FUNCTIONS and RESPONSIBILITIES
• Acts as primary liaison with customer in solving problems related to the application process and service.
• Communicates clearly and professionally with the customer by telephone and/or written correspondence regarding all aspects of claims process.
• Educates and informs the customer by telephone, written correspondence and/or the claims system about the documentation required to process a claim, required time frames, payment information and claim status.
• Enters verbal and written application information that meets both the internal and external customer's requirements accurately into the claims management system.
• Assigns new claims to the appropriate claims handler.
• Directs customer calls to the correct person at all locations.
• Participates in and maintains a quality service culture within the Customer Service Team.
ADDITIONAL FUNCTIONS and RESPONSIBILITIES
• Performs other duties as assigned.
• Supports the organization's quality program(s).
QUALIFICATIONS
Education & Licensing High school diploma or GED required.
Experience One (1) year customer service experience required; preferably in an inbound call center.
Skills & Knowledge
• Knowledgeable in disability plan eligibility, coverage and benefits
• Good customer service skills
• Excellent oral and written communication, including presentation skills
• PC literate, including Microsoft Office products
• Strong organizational skills
• Good interpersonal skills
• Ability to work in a team environment
• Ability to meet or exceed Performance Competencies
WORK ENVIRONMENT
when applicable and appropriate, consideration will be given to reasonable accommodations.
Mental:
Clear and conceptual thinking ability; excellent judgment and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines
Physical: Computer keyboarding, travel as required
Auditory/Visual: Hearing, vision and talking
The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Management retains the discretion to add or to change the duties of the position at any time.
Job Type: Full-time
Required experience:
• Customer service experience: 1 year
Required license or certification:
• Knowledgeable in disability plan eligibility, coverage and benefits
Required education:
• High school or equivalent
Qualifications
QUALIFICATIONS
Education & Licensing High school diploma or GED required.
Experience One (1) year customer service experience required; preferably in an inbound call center.
Additional Information
FULL-TIME-Must be available during the following hours: M-F: 7AM -7PM, Sat: 7:30-4:00
Required language:
• Spanish Bilingual A PLUS
Job Description
Taking Customer Service Calls that assist associates calling in to complete claim application process & answer questions on existing claims; .
NO INTERVIEW. BASE ON YOUR RESUME EXPERIENCE
Knowledgeable in disability plan eligibility, coverage and benefits preferred Spanish Bilingual A PLUS (please designate these submittals as such).
PRIMARY PURPOSE:
To expedite the claims application process; to ensure correct case assignment; and to act as a customer liaison in assisting the customer with the correct contact person to resolve problems and/or questions.
ESSENTIAL FUNCTIONS and RESPONSIBILITIES
• Acts as primary liaison with customer in solving problems related to the application process and service.
• Communicates clearly and professionally with the customer by telephone and/or written correspondence regarding all aspects of claims process.
• Educates and informs the customer by telephone, written correspondence and/or the claims system about the documentation required to process a claim, required time frames, payment information and claim status.
• Enters verbal and written application information that meets both the internal and external customer's requirements accurately into the claims management system.
• Assigns new claims to the appropriate claims handler.
• Directs customer calls to the correct person at all locations.
• Participates in and maintains a quality service culture within the Customer Service Team.
ADDITIONAL FUNCTIONS and RESPONSIBILITIES
• Performs other duties as assigned.
• Supports the organization's quality program(s).
QUALIFICATIONS
Education & Licensing High school diploma or GED required.
Experience One (1) year customer service experience required; preferably in an inbound call center.
Skills & Knowledge
• Knowledgeable in disability plan eligibility, coverage and benefits
• Good customer service skills
• Excellent oral and written communication, including presentation skills
• PC literate, including Microsoft Office products
• Strong organizational skills
• Good interpersonal skills
• Ability to work in a team environment
• Ability to meet or exceed Performance Competencies
WORK ENVIRONMENT
when applicable and appropriate, consideration will be given to reasonable accommodations.
Mental:
Clear and conceptual thinking ability; excellent judgment and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines
Physical: Computer keyboarding, travel as required
Auditory/Visual: Hearing, vision and talking
The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Management retains the discretion to add or to change the duties of the position at any time.
Job Type: Full-time
Required experience:
• Customer service experience: 1 year
Required license or certification:
• Knowledgeable in disability plan eligibility, coverage and benefits
Required education:
• High school or equivalent
Qualifications
QUALIFICATIONS
Education & Licensing High school diploma or GED required.
Experience One (1) year customer service experience required; preferably in an inbound call center.
Additional Information
FULL-TIME-Must be available during the following hours: M-F: 7AM -7PM, Sat: 7:30-4:00
Required language:
• Spanish Bilingual A PLUS