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Help Desk Representative Jobs in Texas (NOW HIRING)

ISSA Personal Trainers

Front Desk

Arlington, TX · On-site

$13 - $15/hr

Front Desk Representative The Front Desk Representative will greet and direct members, guests, and ... helping you stay current with the latest fitness trends. Hiring Process A human will review your ...

New

Atos

Service Desk Representative

Dallas, TX

The Service Desk Representative will answer, evaluate, and prioritize incoming telephone, voice ... related field helpful - Expertise with Windows and PC Software programs preferred - Strong ...

Workout Anytime - Arlington

Front Desk

Arlington, TX · On-site

$13 - $15/hr

Flexible schedule Position Overview The Front Desk Representative will greet and direct members ... helping you stay current with the latest fitness trends. Hiring Process A human will review your ...

InfiCare Technologies

Service Desk Agent

Dallas, TX · On-site

$16.75 - $21.50/hr

We are looking for experienced, customer-focused Contact Center Representatives to join a flexible ... Help reduce call abandonment rates and increase responsiveness through process awareness. * Stay ...

Spay Neuter Network

CSR: Front Desk

San Antonio, TX

$17 - $20/hr

As a front desk Customer Service Representative, you will be responsible for providing exceptional ... Should be able to identify own limitations and be willing to ask for help. * The individual ...

New

CBIZ

Customer Service Representative | IT Help Desk

Austin, TX · On-site

$15.75 - $21.50/hr

Job Title Essential Functions and Primary Duties * Engage customers via phone or email and create trouble tickets for user support calls. This entails responding to phone calls, emails, and self ...

McCorvey Sheet Metal

Helpdesk Analyst

Houston, TX

$19.50 - $26.75/hr

Previous help desk and / or customer service desk experience preferred * Working experience related ... ethic to always represent the company in a positive manner and work in a team environment

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All JobsHelp Desk Representative JobsHelp Desk Representative Jobs in Texas

Help Desk Representative information

See Texas salary details

$11

$18

$25

How much do help desk representative jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for help desk representative in Texas is $18.45, according to ZipRecruiter salary data. Most workers in this role earn between $15.67 and $20.14 per hour, depending on experience, location, and employer.

What is a help desk representative?

Help Desk Representatives are professionals who provide technical support and assistance to customers or employees experiencing issues with software, hardware, or other technology. They typically respond to inquiries via phone, email, or chat, troubleshoot problems, and guide users through solutions. Help Desk Representatives may also escalate complex issues to higher-level technicians or document common problems to improve future support. Their primary goal is to resolve issues quickly and efficiently to ensure user satisfaction and minimize downtime.

What is the difference between Help Desk Representative vs Customer Support Specialist?

AspectHelp Desk RepresentativeCustomer Support Specialist
CredentialsHigh school diploma or equivalent; certifications like CompTIA A+High school diploma or equivalent; certifications like CompTIA A+
Work EnvironmentHelp desk, IT support centers, remote supportCall centers, online support, retail, or service environments
Industry UsageIT, technology, telecommunicationsRetail, e-commerce, service industries
Common Search IntentTechnical troubleshooting, IT support rolesCustomer service, product assistance

The Help Desk Representative primarily focuses on technical support and troubleshooting within IT environments, often requiring technical certifications. In contrast, a Customer Support Specialist handles broader customer service tasks across various industries, emphasizing product or service assistance. While both roles involve assisting customers, their work environments and skill sets differ, making each suited to different career paths.

What qualifications do I need for a help desk representative?

Help desk representatives typically need a high school diploma or equivalent, strong communication skills, and basic knowledge of computer hardware and software. Some positions may require certifications such as CompTIA A+ or Microsoft Certified Desktop Support Technician (MCDST). Experience with customer service and familiarity with ticketing systems can also be beneficial.

What are some common challenges help desk representatives face when supporting users remotely?

Help Desk Representatives often encounter challenges such as accurately diagnosing issues without physical access to the user’s device, managing high volumes of support tickets, and communicating technical solutions in a way that is easily understood by non-technical users. Building rapport and trust remotely can also be difficult, making patience and clear communication crucial. Staying organized and leveraging remote troubleshooting tools are essential strategies for overcoming these challenges and providing effective support.

What are the key skills and qualifications needed to thrive as a help desk representative, and why are they important?

To thrive as a Help Desk Representative, you need a solid understanding of computer systems, troubleshooting techniques, and customer service principles, often supported by a relevant associate degree or technical certification. Familiarity with ticketing systems like Zendesk or ServiceNow, remote access tools, and basic networking is typically required. Excellent communication, patience, and problem-solving skills help you address user issues efficiently and maintain customer satisfaction. These skills and qualifications ensure technical problems are resolved promptly, minimizing downtime and enhancing user experience.
What are popular job titles related to Help Desk Representative jobs in Texas? For Help Desk Representative jobs in Texas, the most frequently searched job titles are:
What job categories do people searching Help Desk Representative jobs in Texas look for? The top searched job categories for Help Desk Representative jobs in Texas are:
What are popular job titles related to Help Desk Representative jobs in TX? For Help Desk Representative jobs in TX, the most frequently searched job titles are:
Help Desk Representative jobs near you
Infographic showing various Help Desk Representative job openings in Texas as of August 2026, with employment types broken down into 1% As Needed, 68% Full Time, 27% Part Time, and 4% Contract. Highlights an 88% Physical, 1% Hybrid, and 11% Remote job distribution, with an average salary of $38,375 per year, or $18.4 per hour.

Front Desk

ISSA Personal Trainers

Arlington, TX • On-site

$13 - $15/hr

Other

Posted 3 days ago

New

Job description

Front Desk Representative

The Front Desk Representative will greet and direct members, guests, and staff as they enter the gym and provide control of the front door location.

We Offer
  • Performance bonuses and incentive programs for meeting membership or service goals
  • Employee discounts on retail, supplements, and fitness classes
  • Flexible scheduling to fit school, fitness, or personal commitments
  • Paid training and development in customer service, fitness operations, and sales
  • Career growth opportunities in personal training, sales, or management roles
  • Free or discounted gym membership
Responsibilities
  • Keep the gym clean!
  • Enthusiastically greets each member and guest promptly
  • Personally checks each member into the gym using the proper check-in procedures
  • Registers all guests in the gym using proper registration procedures
  • Provides new guests with a tour of the gym and helps answer questions about current membership options
What You'll Need to Succeed
  • No degree or previous experience is required.
  • Dependable with a passion for health and wellness.
  • No missed days.
  • You are able to be away from your phone for hours!!!
About Workout Anytime

Workout Anytime is a 24-hour, seven-day-a-week fitness concept formed to provide members with first-class fitness facilities at the lowest cost possible while offering exciting career opportunities for its employees.

  • Positive & Supportive Environment: We've built a strong team culture where health, wellness, and mutual support are a top priority for everyone, not just our members.
  • Professional Growth: We invest in our employees' careers by offering opportunities for continuing education and new certifications, helping you stay current with the latest fitness trends.
Hiring Process

A human will review your resume within 24 hours, and your first interview will be scheduled as soon as possible. Compensation: $13.00 - $15.00 per hour

About Workout Anytime

Workout Anytime 24/7 has earned a well-deserved spot on Entrepreneur's prestigious list of top 500 Franchises for 2024!

Atlanta-based Workout Anytime is a 24-hour, seven-day-a-week fitness concept with 180+ units across the U.S. Founded by fitness veterans John Quattrocchi and Steve Strickland, the company was formed to provide members with first-class fitness facilities at the lowest cost possible, deliver a profitable and affordable business model to franchisees and offer exciting career opportunities for its employees.

Mission

To provide a friendly, convenient, life-changing journey with passion.

Vision

To reshape the fitness community where everybody aspires to be the best they can be.

Values
  • Attitude - We drive a positive culture of confidence and enthusiasm by doing the right thing for all our members, partners, and staff.
  • Care - We provide our members, partners, and staff with an environment that is welcoming and respectful of each individual.
  • Excellence - We are committed to the success of our members and partners through the expertise and dedication of our team.
Strategic Drivers
  • Think Big
  • Keep It Simple
  • Do It With Integrity

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