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Help Desk Representative Jobs in Texas (NOW HIRING)

ASM Research

Help Desk Lead I - Night

San Antonio, TX · On-site

HDI Support Center Team Lead Certified a plus * 3-5 years of experience as a Customer Service Representative or Help Desk Operator. 0-2 years of management experience. Other Job Specific Skills

Recess Fitness Club

Member Concierge

Dallas, TX · On-site

$18 - $25/hr

Free uniforms Front Desk Fitness Representative Be the Face of Recess Fitness Club! At Recess ... and helping every member feel at home. Hospitality and mindfulness are at the heart of everything ...

ASM Research

Help Desk Agent - Day

San Antonio, TX · On-site

$14.75 - $18.75/hr

Please note this a 24x7x365 help desk so weekends, holidays may be required. Basic Qualifications ... representative of those which must be met by an employee to successfully perform the primary ...

ASM Research

Help Desk Agent - Night

San Antonio, TX · On-site

$14.75 - $18.75/hr

Please note this is a 24x7x365 help desk so candidates will be expected to work a weekend shift and ... representative of those which must be met by an employee to successfully perform the primary ...

Pure Barre

Pure Barre Front Desk Rep

Keller, TX

This is the perfect opportunity to interact with clients on a daily basis and help create a supportive and meaningful community! POSITION: The purpose of the Front Desk Representative is to assist ...

Pure Barre

Pure Barre Front Desk Rep

Keller, TX · On-site

This is the perfect opportunity to interact with clients on a daily basis and help create a supportive and meaningful community! POSITION: The purpose of the Front Desk Representative is to assist ...

Pure Barre

Pure Barre Front Desk Rep

Keller, TX · On-site

This is the perfect opportunity to interact with clients on a daily basis and help create a supportive and meaningful community! POSITION: The purpose of the Front Desk Representative is to assist ...

Collabera

Help Desk Support

Carrollton, TX · On-site

$19.25 - $26/hr

S., with more than $525 million in sales revenue and a global presence that represents ... Helpdesk Support Duration: 4-5 Months (May Extend) Client: Large Multimedia Firm (Fortune 500 ...

Zones

Help Desk Analyst L2

Dallas, TX · On-site

$33.65/hr

What you'll do as the Help Desk Analyst II The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable ...

ASM Research

Help Desk Agent - Swing Shift

San Antonio, TX · On-site

$14.75 - $18.75/hr

Please note this a 24x7x365 help desk so weekends, holidays may be required. Basic Qualifications ... representative of those which must be met by an employee to successfully perform the primary ...

Zones LLC.

Help Desk Analyst L2

Dallas, TX · On-site

$30 - $33.65/hr

What you'll do as the Help Desk Analyst II The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable ...

Zones LLC.

Help Desk Analyst L2

Dallas, TX · On-site

$30 - $33.65/wk

What you'll do as the Help Desk Analyst II The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable ...

Zones

Help Desk Analyst L2

Dallas, TX · On-site

$33.65/hr

What you'll do as the Help Desk Analyst II The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable ...

Zones LLC.

Help Desk Analyst L2

Dallas, TX · On-site

$30 - $33.65/hr

What you'll do as the Help Desk Analyst II The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable ...

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All JobsHelp Desk Representative JobsHelp Desk Representative Jobs in Texas

Help Desk Representative information

See Texas salary details

$11

$18

$25

How much do help desk representative jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for help desk representative in Texas is $18.45, according to ZipRecruiter salary data. Most workers in this role earn between $15.67 and $20.14 per hour, depending on experience, location, and employer.

What is a help desk representative?

Help Desk Representatives are professionals who provide technical support and assistance to customers or employees experiencing issues with software, hardware, or other technology. They typically respond to inquiries via phone, email, or chat, troubleshoot problems, and guide users through solutions. Help Desk Representatives may also escalate complex issues to higher-level technicians or document common problems to improve future support. Their primary goal is to resolve issues quickly and efficiently to ensure user satisfaction and minimize downtime.

What are some common challenges help desk representatives face when supporting users remotely?

Help Desk Representatives often encounter challenges such as accurately diagnosing issues without physical access to the user’s device, managing high volumes of support tickets, and communicating technical solutions in a way that is easily understood by non-technical users. Building rapport and trust remotely can also be difficult, making patience and clear communication crucial. Staying organized and leveraging remote troubleshooting tools are essential strategies for overcoming these challenges and providing effective support.

What are the key skills and qualifications needed to thrive as a help desk representative, and why are they important?

To thrive as a Help Desk Representative, you need a solid understanding of computer systems, troubleshooting techniques, and customer service principles, often supported by a relevant associate degree or technical certification. Familiarity with ticketing systems like Zendesk or ServiceNow, remote access tools, and basic networking is typically required. Excellent communication, patience, and problem-solving skills help you address user issues efficiently and maintain customer satisfaction. These skills and qualifications ensure technical problems are resolved promptly, minimizing downtime and enhancing user experience.

What is the difference between Help Desk Representative vs Customer Support Specialist?

AspectHelp Desk RepresentativeCustomer Support Specialist
CredentialsHigh school diploma or equivalent; certifications like CompTIA A+High school diploma or equivalent; certifications like CompTIA A+
Work EnvironmentHelp desk, IT support centers, remote supportCall centers, online support, retail, or service environments
Industry UsageIT, technology, telecommunicationsRetail, e-commerce, service industries
Common Search IntentTechnical troubleshooting, IT support rolesCustomer service, product assistance

The Help Desk Representative primarily focuses on technical support and troubleshooting within IT environments, often requiring technical certifications. In contrast, a Customer Support Specialist handles broader customer service tasks across various industries, emphasizing product or service assistance. While both roles involve assisting customers, their work environments and skill sets differ, making each suited to different career paths.

What qualifications do I need for a help desk representative?

Help desk representatives typically need a high school diploma or equivalent, strong communication skills, and basic knowledge of computer hardware and software. Some positions may require certifications such as CompTIA A+ or Microsoft Certified Desktop Support Technician (MCDST). Technical troubleshooting ability and customer service experience are also important for this role.

What are popular job titles related to Help Desk Representative jobs in Texas?

For Help Desk Representative jobs in Texas, the most frequently searched job titles are:

What job categories do people searching Help Desk Representative jobs in Texas look for?

The top searched job categories for Help Desk Representative jobs in Texas are:

What are popular job titles related to Help Desk Representative jobs in TX?

For Help Desk Representative jobs in TX, the most frequently searched job titles are:

Help Desk Representative jobs near you
Infographic showing various Help Desk Representative job openings in Texas as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 22% Part Time, and 3% Contract. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution, with an average salary of $38,375 per year, or $18.4 per hour.

Pure Barre Front Desk Rep

Pure Barre

Colleyville, TX

Part-time

Re-posted 5 days ago

Job description

Front Desk Representative

We are currently expanding our team at Pure Barre Colleyville, Pure Barre Keller, and Pure Barre North Fort Worth and seeking a qualified Front Desk Representative that is focused on driving sales and service excellence to expand our Pure Barre community. This is the perfect opportunity to interact with clients on a daily basis and help create a supportive and meaningful community!

Pure Barre is the national leader in barre fitness with more than 500+ franchise locations in the United States and Canada. Pure Barre provides more than just an amazing workout for its clients. It is a place where we can go to feel empowered, be held accountable, and find support, motivation, and gratitude for ourselves and others. Most of all, find encouragement to live healthier lives and be our best self! Pure Barre is a community centered around fitness. 

POSITION: 

The purpose of the Front Desk Representative is to assist the Studio Manager with new membership sales by bringing new members to the studio, building a relationship, providing a positive experience, and successfully moving them through the sales process to a membership sale. The Front Desk Representative also assists with retaining and providing excellent customer service to current members. 

Boutique fitness knowledge or experience is preferred, but not required. This is a part-time position that requires availability to work a rotating, weekend morning shift. 

REQUIREMENTS: 

  • Excellent sales, communication, and customer service skills 
  • Warm, welcoming, and engaging personality 
  • Ability to build strong customer relationships 
  • Goal-oriented with an ability to achieve sales in memberships, retail, and private
    training 
  • Self-motivated and takes initiative 
  • Ability to learn and use the ClubReady software system 
  • Excellent communication skills via in-person, phone, and email 
  • Strong organizational and multi-tasking skills 
  • Ability to work under pressure and meet tight deadlines 
  • Proficient computer skills 
  • Authorization to work in the United States

RESPONSIBILITIES: 

  • Execute sales process of lead generation, follow-up, and close 
  • Conduct tours of the facility while establishing a relationship and targeting individual’s
    goals and needs 
  • Maintain acceptable level of personal sales production 
  • Emphasize and enforce objectives of the club as a fitness and wellness provider 
  • Present available services to current or prospective members 
  • Book quality appointments to achieve monthly sales quota 
  • Participate in special events (health fairs, grand openings, marathons, and community
    and hospital events) to promote the club 
  • Assumes responsibility for developing selling skills 
  • Process accurate cash and credit card transactions 
  • Follow up and follow through activities with prospective clients 
  • Input inventory for retail clothing and other items 
  • Attend and complete all relative training programs 
  • Take pictures for social media platforms 
  • Light cleaning of the retail area, studio, and restrooms 
  • Other duties as assigned

COMPENSATION AND PERKS: 

  • Competitive base rate 
  • Commission paid on sales 
  • Huge opportunities for growth within the studios including additional sales and
    management positions 
  • Free unlimited membership to Pure Barre 
  • Employee retail discount 


To apply and for more information about this position, please email northtarrantrgm@purebarre.com. Please include an updated resume. 

Apply