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Help Desk Manager Jobs in Minnesota (NOW HIRING)

Stretch Zone

Front Desk Manager

Eden Prairie, MN · On-site

$17 - $24/hr

As a Sales Associate, your primary job is to help people realize their goals through our unique membership model of practitioner-assisted stretching. Benefits * 401(k) * Bonus based on performance

Stretch Zone

Front Desk Manager

Eden Prairie, MN · On-site

$17 - $24/hr

As a Sales Associate, your primary job is to help people realize their goals through our unique membership model of practitioner-assisted stretching. Compensation Structure * Post-training graduation ...

TEKsystems

Service Desk Analyst

Minneapolis, MN

$20 - $23/hr

Strong problem solving, time management, and communication skills * A successful track record of ... Commitment to customer satisfaction Skills Help desk, Support, Help desk support, Troubleshooting ...

PIPESTONE

IT Service Desk Lead

Pipestone, MN

$65K - $80K/yr

Lead, coach, and develop Help Desk team members * Manage ticket queues, workload distribution, and service quality * Serve as the escalation point for complex Tier 2 and Tier 3 technical issues

TEKsystems

Service Desk Analyst

Golden Valley, MN

$20 - $23/hr

... management, and communication skills • A successful track record of troubleshooting complex ... We help clients activate ideas and solutions to take advantage of a new world of opportunity. We ...

Rochester Toyota (MN)

Sales Manager

Rochester, MN

$72K - $130K/yr

... Desk Manager will help ensure customer retention and profitability through effectively managing people, processes, and inventory. Core Responsibilities * Desk deals, including building deals and ...

Rochester Toyota (MN)

Sales Manager

Rochester, MN

$72K - $130K/yr

... Desk Manager will help ensure customer retention and profitability through effectively managing people, processes, and inventory. Core Responsibilities * Desk deals, including building deals and ...

Rochester Toyota (MN)

Sales Manager

Rochester, MN · On-site

$72K - $130K/yr

... Desk Manager will help ensure customer retention and profitability through effectively managing people, processes, and inventory. Core Responsibilities * Desk deals, including building deals and ...

Rochester Toyota (MN)

Sales Manager

Rochester, MN · On-site

$72K - $130K/yr

... Desk Manager will help ensure customer retention and profitability through effectively managing people, processes, and inventory. Core Responsibilities * Desk deals, including building deals and ...

Rochester Toyota (MN)

Sales Manager

Rochester, MN · On-site

$72K - $130K/yr

... Desk Manager will help ensure customer retention and profitability through effectively managing people, processes, and inventory. Core Responsibilities * Desk deals, including building deals and ...

Synchronicity, Inc.

Be Seen First

IT Helpdesk Technician

Bloomington, MN · On-site

$37K - $54K/yr

Job Summary We are seeking a motivated and customer-oriented Help Desk Technician to provide ... manage multiple tasks and adapt in a fast-paced environment · Understanding of issue ...

Synchronicity, Inc.

Be Seen First

IT Helpdesk Technician

Bloomington, MN · On-site

$37K - $54K/yr

Job Summary We are seeking a motivated and customer-oriented Help Desk Technician to provide ... manage multiple tasks and adapt in a fast-paced environment · Understanding of issue ...

Coborn's, Inc.

Service Desk Analyst I

Saint Cloud, MN · On-site

$22.75 - $33.50/hr

Managing Service Desk tickets from initial contact through resolution, including troubleshooting ... What Will Help You Succeed You'll thrive in this role if you: * Take ownership of your work and ...

New

Netrio

Service Desk Analyst 1

Golden Valley, MN · Hybrid

$50K - $60K/yr

Provide phone support for helpdesk calls. * Efficiently triage and resolve service requests ... Deploy and maintain managed service offerings for client networks. * Proactively maintain client ...

defi AUTO LLC

Client Support Desk Analyst

Saint Paul, MN · On-site

$60K - $75K/yr

... and managed servicing solutions. Our customers include the highest-volume captive auto lenders ... We have more than three decades of experience helping lenders reduce time-to-market, streamline ...

Enclipse Corp.

Service Desk Support Analyst

Saint Paul, MN · On-site

$20.75 - $28.25/hr

Service Desk Support Analyst Location: Saint Paul, MN (Hybrid) Client is seeking one full-time ... asset management. · Skilled in diagnosing and resolving complex hardware, software, and ...

Netrio

Service Desk Analyst 2

Golden Valley, MN · Hybrid

$65K - $75K/yr

... better help to serve each of them when the need arises. Customer service will be an important ... Efficiently manage multiple service requests while ensuring timely resolutions and meeting ...

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All JobsHelp Desk JobsHelp Desk Manager JobsHelp Desk Manager Jobs in Minnesota

Help Desk Manager information

See Minnesota salary details

$36.7K

$82.1K

$121.9K

How much do help desk manager jobs pay per year?

As of Aug 16, 2026, the average yearly pay for help desk manager in Minnesota is $82,057.00, according to ZipRecruiter salary data. Most workers in this role earn between $64,600.00 and $97,900.00 per year, depending on experience, location, and employer.

What does a help desk manager do?

A Help Desk Manager oversees the support team responsible for assisting users with technical issues, ensuring efficient and effective IT service delivery. They manage daily operations, coordinate with other departments, implement support processes, and monitor ticket resolution to maintain high customer satisfaction. Additionally, Help Desk Managers train staff, manage performance, and analyze support data to improve service quality.

What is the difference between Help Desk Manager vs Help Desk Technician?

AspectHelp Desk ManagerHelp Desk Technician
CertificationsITIL, HDI-Support Center Analyst, CompTIA A+CompTIA A+, HDI Support Center Analyst
Work EnvironmentSupervises support teams, manages workflows, oversees customer serviceProvides technical support, troubleshoots hardware/software issues
Employer & Industry UsageIT departments, tech companies, large organizationsHelp desks, IT support centers, small to medium businesses

The Help Desk Manager oversees support teams and manages support operations, while the Help Desk Technician focuses on providing direct technical assistance to users. Both roles require similar certifications and are integral to IT support, but the manager has a broader supervisory and administrative focus.

How does a help desk manager typically support and develop their team to handle high-volume support requests effectively?

A Help Desk Manager plays a key role in ensuring their team can efficiently manage high volumes of support requests by implementing clear processes, providing ongoing training, and utilizing help desk software for ticket tracking and prioritization. They regularly monitor workload distribution, set realistic performance targets, and encourage knowledge sharing among team members. Additionally, they foster a collaborative environment where technicians can escalate complex issues and receive guidance, helping to reduce burnout and improve service quality.

What does a help desk manager do?

A help desk manager oversees the technical support department for a retail company, typically in the computer or electronic industry. As the help desk manager, you are responsible for managing the support staff. Your job duties include ensuring that computer users get the help they need with software, hardware, or any other tech product. In this job, you may communicate directly with clients or direct your staff members in best communication practices. Qualifications for this career include a bachelor’s degree in a computer-related field and management experience. You also need strong leadership and customer service skills.

What are the key skills and qualifications needed to thrive as a help desk manager, and why are they important?

To thrive as a Help Desk Manager, you need strong technical troubleshooting abilities, leadership experience, and a background in IT support, often supported by a degree in information technology or relevant certifications. Familiarity with ticketing systems such as ServiceNow or Zendesk, as well as ITIL or CompTIA certifications, is typically required. Excellent communication, problem-solving, and team management skills help you motivate staff and resolve customer issues efficiently. These skills ensure smooth IT operations, high customer satisfaction, and effective team performance.
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What are the most commonly searched types of Help Desk jobs in Minnesota?

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What are popular job titles related to Help Desk Manager jobs in Minnesota?

For Help Desk Manager jobs in Minnesota, the most frequently searched job titles are:

What job categories do people searching Help Desk Manager jobs in Minnesota look for?

The top searched job categories for Help Desk Manager jobs in Minnesota are:

What cities in Minnesota are hiring for Help Desk Manager jobs?

Cities in Minnesota with the most Help Desk Manager job openings:

Help Desk Manager jobs near you
Infographic showing various Help Desk Manager job openings in Minnesota as of August 2026, with employment types broken down into 1% As Needed, 68% Full Time, 27% Part Time, and 4% Contract. Highlights an 88% Physical, 1% Hybrid, and 11% Remote job distribution, with an average salary of $82,057 per year, or $39.5 per hour.

Front Desk Manager

Stretch Zone

Eden Prairie, MN • On-site

$17 - $24/hr

Other

Medical, Retirement

Re-posted 25 days ago

Stretch Zone rating

6.3

Company rating: 6.3 out of 10

Based on 22 frontline employees who took The Breakroom Quiz

Job description

Stretch Zone Sales Associate

Welcome to Stretch Zone. At Stretch Zone, we believe that nothing is more important than your health. As a Sales Associate, your primary job is to help people realize their goals through our unique membership model of practitioner-assisted stretching.

Benefits
  • 401(k)
  • Bonus based on performance
  • Flexible schedule
  • Free uniforms
  • Opportunity for advancement
  • Training & development
  • Sick time available - no waiting period
  • Casual dress code, Stretch Zone apparel
  • Free employee stretch sessions and a 10% discount for family members
  • Company lunches, sales associate of the month awards, and opportunities to give back!
  • Comprehensive training
  • Paid Stretch Zone sales training
  • The owner will support your training to maximize commissions
  • Direct career track with increases and promotions
  • Stretch Practitioner
  • Lead Sales Associate
Compensation Structure
  • Post-training graduation base pay increase
  • 10% commission
  • Client referral goal bonus
  • Employee referral cash reward
  • % of total revenue past certain threshold
Additional Perks
  • Casual dress code, Stretch Zone apparel
  • Free employee stretch sessions and a 10% discount for family members
  • Company lunches, sales associate of the month awards, and opportunities to give back!
Responsibilities
  • Sales & Revenue Accountability - Drive membership sales to each guest who comes into Stretch Zone.
  • Appointment & Schedule Control - Provide excellent customer service by greeting everyone who comes through the door with a smile, scheduling all appointments, answering the phone, and addressing any member concerns.
  • *Client Experience - Drive member retention by following the daily operation guides, excellent customer service, and consistent follow-ups.
  • Team Accountability & Floor Leadership - Promote the value behind practitioner-assisted stretching by hitting all sales goals, encouraging add-on sessions, and actively working to improve your sales skills.
  • Protect the culture of Stretch Zone by building a positive and professional relationship with all members and team members.
Stretch Zone Overview
  • Using our patented and proprietary equipment, Stretch Zone practitioners follow specific protocols to properly position, stabilize, and manipulate muscles using powerful principles of neuromuscular behavior.
  • Our clients enjoy an increase in athletic performance and range of motion, reduced stiffness, and improved reaction time.
Stretch Zone Clientele
  • Stretch Zone has helped 535,279 clients feel and perform their best!
  • Stretch Zone has also enjoyed helping many pro-athletes reach their athletic best – in the NFL, NBA, MLB, & ATP.
  • This includes sports celebrities from the U.S. Open Champion, the NFL's Most Valuable Player, and even the IBF Light Heavyweight Champion of the world.

Compensation: $17.00 - $24.00 per hour

The proven way to increase performance and mobility is to work with the stretch reflex with the revolutionary techniques available through the Stretch Zone® Methodology (SZM). The SZM Practitioner identifies any postural and movement limitations, then tries to correct or mitigate them through specific applied stretching sessions. With a balanced system the customer will reach their true maximum potential, whether they are a professional athlete, weekend warrior, couch potato, or suffering from chronic pain or illness.

A career with Stretch Zone® means not just meeting and maintaining a level of excellence, but continually improving in skill, to further one's expertise and to advance the industry. As a minimum prerequisite to SZM we recommend a personal training certification in ACE, NASM, ACSM, NSCA or NCSF and/or a license in therapeutic massage or other accredited body work.

What Stretch Zone employees say

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