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Group Reservations Manager Jobs (NOW HIRING)

The Timbri

Sales Reservations Manager

San Francisco, CA · On-site

$72K - $76K/yr

Review arrivals reports, reservations logs, guest request logs, and group block information daily ... Maintain office efficiency by managing trace files, office supply inventory, departmental ...

AccorHotel

Reservations Manager

Santa Monica, CA · On-site

$80K - $85K/yr

Manage and coordinate all group and individual reservations * Maintain close liaison with the Sales, Conference, and Accounting teams * Produce daily, weekly, monthly and quarterly reports as ...

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How much do group reservations manager jobs pay per year?

As of Jul 22, 2026, the average yearly pay for group reservations manager in the United States is $59,773.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,500.00 and $70,000.00 per year, depending on experience, location, and employer.

What does a Group Reservations Manager do?

A Group Reservations Manager is responsible for handling and coordinating group bookings at hotels or venues. They manage inquiries, negotiate rates and contracts, and ensure that group requirements are met, including accommodations, meeting spaces, and special requests. Their role involves working closely with sales, front desk, and event teams to deliver a seamless experience for groups. They also track reservations, monitor occupancy, and may assist in maximizing revenue through strategic management of group bookings.

What is the difference between Group Reservations Manager vs Event Coordinator?

AspectGroup Reservations ManagerEvent Coordinator
CredentialsExperience in reservations, hospitality, or sales; often requires customer service skillsEvent planning certifications or experience; strong organizational skills
Work EnvironmentHotels, resorts, or hospitality venues managing group bookingsEvent venues, conference centers, or corporate settings coordinating events
Industry UsageCommonly used in hospitality and travel industriesUsed across various industries including corporate, non-profit, and social events

The Group Reservations Manager primarily focuses on managing group bookings and reservations within hospitality settings, ensuring customer satisfaction and efficient scheduling. In contrast, the Event Coordinator plans and executes events, handling logistics, vendors, and client needs. While both roles require organizational skills and industry knowledge, their core responsibilities differ, with the Reservations Manager centered on bookings and the Event Coordinator on event execution.

What are the key skills and qualifications needed to thrive as a Group Reservations Manager, and why are they important?

To excel as a Group Reservations Manager, you need strong organizational skills, attention to detail, and experience in hospitality or hotel management, often supported by a relevant degree or equivalent work experience. Familiarity with property management systems (PMS), group booking platforms, and reservation software such as Opera or Delphi is typically required. Excellent communication, negotiation, and problem-solving abilities are crucial for building relationships with clients and coordinating with internal teams. These skills ensure seamless group bookings, maximize occupancy and revenue, and deliver a high level of customer satisfaction.

What are some common challenges a Group Reservations Manager faces when coordinating large bookings, and how can they be addressed?

Group Reservations Managers often encounter challenges such as managing conflicting booking requests, ensuring accurate communication between clients and hotel departments, and handling last-minute changes or cancellations. To address these issues, effective organization, attention to detail, and proactive communication are essential. Utilizing advanced reservation systems and fostering strong relationships with both clients and internal teams can help streamline processes and minimize errors, ultimately leading to a smoother group booking experience.
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What cities are hiring for Group Reservations Manager jobs? Cities with the most Group Reservations Manager job openings:
What are the most commonly searched types of Group Reservations jobs? The most popular types of Group Reservations jobs are:
What states have the most Group Reservations Manager jobs? States with the most job openings for Group Reservations Manager jobs include:
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Group Reservations Manager jobs near you
Infographic showing various Group Reservations Manager job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 77% Full Time, 14% Part Time, and 8% Contract. Highlights an 90% Physical, 2% Hybrid, and 8% Remote job distribution, with an average salary of $59,773 per year, or $28.7 per hour.
Group Rooms Reservations Coordinator

Group Rooms Reservations Coordinator

Galt House Hotel

Louisville, KY • On-site

$16.50 - $21.25/hr

Other

Medical, Dental, Retirement

Posted 12 days ago

Job description

Provide meeting planners and area event service managers one group reservations point of contact by assigned group.

Work Requirements

  • Maintain positive guest relations at all times
  • Able to perform job functions with attention to detail, speed and accuracy
  • Able to prioritize and organize work
  • Make / Change / Cancel group reservations
  • Liaise with Area Event Service in coordinating group bookings
  • Handle mail /email and verbal correspondence
  • Process group confirmations as needed
  • Enter/maintain Group blocks in the PMS system within 24 hours of receipt of turnover
  • Maintenance of group blocks to release room types not required as rooms pickup forecasting
  • Upkeep and maintenance of complete detailed group files for every document regarding the group from the contract to the group resume and all other necessary and provided customer documents
  • Verification of the VIP, ETA, billing, arrival and departure dates, room types based upon group resumes prior to the weekly staff/resume meeting for each hotel.
  • Ensure that group blocks, group lists, group billing and cutoff dates are maintained daily, weekly and monthly
  • Process Rooming Lists accurately and in a timely manner within 24 hours of receipt
  • Check rooming list for accuracy
  • Balance house inventory when the inventory challenges/successes have been created by group business and clearly communicate with the Area Director of Events and the Area Revenue Manager and Area Group Reservation Manager so that the Area Team can clearly define a strategy and plan to share with the hotel teams.
  • Pre-block all group needs for suites, connecting rooms and VIP Rooms.
  • Ensure all group billing, routing, master accounts, A/R accounts are set in compliance with AJS Hotels SOP's, in-conjunction with the Area Event Service Manager assigned the file real time bill review daily for master account items related to guestrooms
  • Follow all AJS Hotel finance/billing polices
  • Control suite inventory and specialty rooms according to suite request policy for groups
  • Monitor group pickup and advise the Area Director of Events and the Area Revenue Manager if group should be re-forecasted
  • Update and manage all group blocks for forecasting purposes by assigned group within
  • Delphi in order to assist in forecasting the area hotels group blocks
  • Report to the Area Director of Events and the Area Revenue Manager any changes in group pickup that would affect selling strategies
  • Adhere to the selling strategies set by the Area Revenue Manager
  • Check Daily arrivals to ensure accurate reservations
  • Attend Pre-Convention Meetings, Resume Meetings, Group Pick up Meetings and Area Event and Area Group Reservations Departmental meetings
  • Complete all bill review documentation and partner with the assigned Area Event Service Manager to ensure that billing is accurate and is received by accounting with the allotted time by AJS Hotel Policy.

Other: Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel. In addition, attendance at all scheduled training sessions and meetings is required.

Qualifications

  • Strong keyboard skills
  • Must be able to analyze situations and make decisions that meet and exceed the expectations of the hotel
  • Ability to learn and master multiple software systems
  • Strong working knowledge of Microsoft Excel
  • Must be organized with the ability to handle multiple tasks
  • Previous hotel experience in a Reservations, Front Office, Sales and Marketing or Accounting environment is preferred
  • Maintain a professional business appearance, attitude, and performance
  • Must be able to work a variety of shifts, including weekends and holidays

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Competent at working independently on recurring projects.

The Galt House Hotel offers a comprehensive benefits package which includes medical, dental, 401k, a complimentary meal in the associate cafeteria, complimentary parking, a discounted monthly TARC bus pass and much more.

The Galt House Hotel is a Drug Free Workplace, creating a culture of care where diversity is welcomed.

Job Type: Full-time

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