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Group Reservations Manager Jobs in Nevada (NOW HIRING)

Virgin Hotels

Call Center Supervisor

Las Vegas, NV · On-site

... and group reservations to ensure that proper procedures are followed, and that service is in accordance with established standards * Hire, train, motivate, evaluate, and manage personnel to ensure ...

Virgin Hotels

Call Center Supervisor

Las Vegas, NV

... and group reservations to ensure that proper procedures are followed, and that service is in accordance with established standards * Hire, train, motivate, evaluate, and manage personnel to ensure ...

Meruelo Group

Call Center Manager

Reno, NV · On-site

SUMMARY The Call Center Manager oversees the daily operations of the Call Center and our PBX ... Oversight of all group reservations, sales contracts and data connection with third party booking ...

Palms Casino Resort

Specialist I Resort Services

Las Vegas, NV · On-site

$14.25 - $18.25/hr

... Management System. * Partners with Hotel Front Desk Team to accommodate in-house guest requests ... Processes all changes and cancellations for group reservations accurately. * Consistent and regular ...

Sanmanuel

Specialist I Resort Services

Las Vegas, NV

$14.25 - $18.25/hr

... Management System. * Partners with Hotel Front Desk Team to accommodate in-house guest requests ... Processes all changes and cancellations for group reservations accurately. * Consistent and regular ...

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Group Reservations Manager information

What does a group reservations manager do?

A Group Reservations Manager is responsible for handling and coordinating group bookings at hotels or venues. They manage inquiries, negotiate rates and contracts, and ensure that group requirements are met, including accommodations, meeting spaces, and special requests. Their role involves working closely with sales, front desk, and event teams to deliver a seamless experience for groups. They also track reservations, monitor occupancy, and may assist in maximizing revenue through strategic management of group bookings.

What is the difference between Group Reservations Manager vs Event Coordinator?

AspectGroup Reservations ManagerEvent Coordinator
CredentialsExperience in reservations, hospitality, or sales; often requires customer service skillsEvent planning certifications or experience; strong organizational skills
Work EnvironmentHotels, resorts, or hospitality venues managing group bookingsEvent venues, conference centers, or corporate settings coordinating events
Industry UsageCommonly used in hospitality and travel industriesUsed across various industries including corporate, non-profit, and social events

The Group Reservations Manager primarily focuses on managing group bookings and reservations within hospitality settings, ensuring customer satisfaction and efficient scheduling. In contrast, the Event Coordinator plans and executes events, handling logistics, vendors, and client needs. While both roles require organizational skills and industry knowledge, their core responsibilities differ, with the Reservations Manager centered on bookings and the Event Coordinator on event execution.

What skills and qualifications are needed to be a group reservations manager?

To excel as a Group Reservations Manager, you need strong organizational skills, attention to detail, and experience in hospitality or hotel management, often supported by a relevant degree or equivalent work experience. Familiarity with property management systems (PMS), group booking platforms, and reservation software such as Opera or Delphi is typically required. Excellent communication, negotiation, and problem-solving abilities are crucial for building relationships with clients and coordinating with internal teams. These skills ensure seamless group bookings, maximize occupancy and revenue, and deliver a high level of customer satisfaction.

What are common challenges a group reservations manager faces when coordinating large bookings, and how can they be addressed?

Group Reservations Managers often encounter challenges such as managing conflicting booking requests, ensuring accurate communication between clients and hotel departments, and handling last-minute changes or cancellations. To address these issues, effective organization, attention to detail, and proactive communication are essential. Utilizing advanced reservation systems and fostering strong relationships with both clients and internal teams can help streamline processes and minimize errors, ultimately leading to a smoother group booking experience.
What are the most commonly searched types of Group Reservations jobs in Nevada? The most popular types of Group Reservations jobs in Nevada are:
What are popular job titles related to Group Reservations Manager jobs in Nevada? For Group Reservations Manager jobs in Nevada, the most frequently searched job titles are:
What job categories do people searching Group Reservations Manager jobs in Nevada look for? The top searched job categories for Group Reservations Manager jobs in Nevada are:
Group Reservations Manager jobs near you
Infographic showing various Group Reservations Manager job openings in Nevada as of August 2026, with employment types broken down into 1% As Needed, 88% Full Time, 10% Part Time, and 1% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution.

Representative, Group Ops

Resorts World Las Vegas

Las Vegas, NV • On-site

$16.50 - $21/hr

Full-time

Re-posted 3 days ago

Resorts World Las Vegas rating

6.7

Company rating: 6.7 out of 10

Based on 18 frontline employees who took The Breakroom Quiz

93rd of 163 rated casinos

Job description

Summary Statement:
The Group Reservations Representative effectively communicates housing needs between group contacts and the hotel. Their primary duty is to execute contractual obligations with a sense of urgency while establishing lasting working relationships with clients, thus ensuring satisfaction and future partnerships.


Primary Job Duties: - Includes, but is not limited to:

Execute contractual obligations such as inputting accurate inventory, rates, reviewing concessions, while monitoring groups pace and pick up.
Proactively balancing room types, uploading rooming lists, processing changes and cancellations.
Work closely with internal departments to execute requests from clients such as, Sales, Revenue, Catering Conferences, Accounts Receivable, Housekeeping, and all Front Office areas.
Assist with all Passkey functions internally and with external clients.
Responsible for addressing any internal and external challenges to mitigate client/attendee impact via all channels.
Update and track changes to group blocks as directed by Sales, Revenue, Convention Services Manager and Group Reservations Management.
Execute all reporting needs for the group such as rooming lists, no shows, and pick up reports.
Ensure all Resorts World core values and property and department standards are implemented and applied.
Obtain and maintain position-specific licensing.
Use personal device/cellular phone for job related operational tasks, job duties, review of company documents, etc.
Other duties as assigned.

Qualifications: - Includes, but is not limited to:

Ability to work varied shifts, including nights, weekends, and holidays.
Maintain a polished and well-groomed appearance and demeanor.
Ability to effectively communicate in English.
Excellent customer service skills while demonstrating ability to multi-task in a fast-paced environment.
Working knowledge of Microsoft Office applications.

Preferred:

Working knowledge of Opera, and Passkey.
Previous experience in a large, luxury resort setting.


Minimum Education and Experience:

At least 21 years of age.
High School Diploma or equivalent.
Minimum of one year experience in Group Reservations, Front Desk, and/or VIP Services in Hospitality.

Certificates, Licenses, Regulations:


Proof of eligibility to work in the United States.


At Resorts World Las Vegas, we believe that every member of our team is an ambassador and is essential to the success of our company. We expect all Team Members to take personal ownership in ensuring everything they do is in the best interest of the company and that all will adhere to our five core non-negotiable responsibilities.


  • Everyone is an Ambassador-No matter where you work at Resorts World Las Vegas, it is your responsibility to treat this property like you would your own home. No one gets hurt, everyone feels secure, the environment is clean, and every guest gets what they need.
  • Everyone works in Safety-If you have a safety concern, it is your responsibility to address it by correcting it or notifying the appropriate department or individual.
  • Everyone works in Security-If you See Something, it is your responsibility to Say Something. You must notify the appropriate department or individual if you feel there is a security concern.
  • Everyone works in EVS-If there is trash on the floor, it is your responsibility to pick it up. If it is a mess that needs more attention, it is your responsibility to notify the appropriate department or individual.
  • Everyone works in Guest Experience-If a guest needs assistance, it is your responsibility to assist that guest and do so with a smile. If the guest needs more assistance than you can provide, it is your responsibility to notify the appropriate department or individual.

What Resorts World Las Vegas employees say

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