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Group Reservations Jobs (NOW HIRING)

Columbia Sussex

Group Reservations Coordinator

Anchorage, AK · On-site

$17.75 - $22.50/hr

Group Reservations Coordinator Location: Marriott Anchorage Downtown The Group Housing Coordinator is responsible for coordinating and managing hotel group arrangements for clients. Responsibilities

Aramark

$21 - $23/hr

Your focus as a Group Reservations Coordinator, will assist the Group Reservations Specialist with lead intake, account contracts, process deposits, and communicating with on-site Yosemite ...

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How much do group reservations jobs pay per hour?

As of Jun 11, 2026, the average hourly pay for group reservations in the United States is $19.09, according to ZipRecruiter salary data. Most workers in this role earn between $16.59 and $21.15 per hour, depending on experience, location, and employer.

What is the difference between Group Reservations vs Event Coordinator?

AspectGroup Reservations

Group Reservations primarily involve booking accommodations, transportation, or services for large parties, focusing on managing multiple bookings simultaneously. Event Coordinators plan, organize, and execute events, overseeing logistics, vendors, and timelines. While both roles require strong organizational skills and customer service, Group Reservations specialists focus on booking management, whereas Event Coordinators handle overall event execution. Understanding these differences helps clients choose the right professional for their needs.

What are some common challenges faced by professionals working in Group Reservations, and how are they typically addressed?

Professionals in Group Reservations often encounter challenges such as managing complex booking requests, coordinating with multiple departments, and handling last-minute changes from clients. These challenges are typically addressed by utilizing robust reservation systems, maintaining clear communication channels with sales, events, and operations teams, and staying adaptable to changing client needs. Developing strong organizational skills and building collaborative relationships across departments are key to efficiently managing group bookings and ensuring a seamless guest experience.

What is the highest paid hospitality job?

In the hospitality industry, executive roles such as General Managers of large hotels or resort directors tend to be the highest paid, often earning six-figure salaries. These positions require extensive experience, leadership skills, and often involve overseeing multiple departments and operations.

What are group reservations?

Group reservations refer to booking accommodations, event spaces, or services for a larger number of people, typically five or more. These bookings are common for conferences, weddings, business meetings, or tour groups. Handling group reservations often involves special pricing, customized arrangements, and coordination to ensure that the group's needs are met efficiently. The process usually includes negotiating rates, managing room blocks, and coordinating additional services such as catering or transportation. Group reservations help hotels and venues manage large parties while providing tailored experiences for guests.

What are the key skills and qualifications needed to thrive as a Group Reservations Agent, and why are they important?

To thrive as a Group Reservations Agent, you need strong organizational skills, attention to detail, and experience in hospitality or event planning, often supported by a relevant degree or prior reservations experience. Familiarity with property management systems (PMS), reservation software, and customer relationship management (CRM) tools is typically required. Excellent communication, problem-solving, and teamwork skills help you efficiently coordinate with clients and internal departments. These capabilities are essential for ensuring seamless group bookings, maximizing occupancy, and delivering a positive guest experience.

How do I become a reservation agent?

To become a reservation agent, typically you need a high school diploma or equivalent and strong customer service skills. Many employers prefer experience with reservation systems or related software, and some roles may require certification or training in specific booking platforms. Good communication and organizational skills are essential for success in this role.

What jobs pay 2000 a day?

High-paying jobs that can pay around $2,000 a day typically include specialized roles such as surgeons, anesthesiologists, corporate lawyers, and certain executive positions like CEOs. These roles often require advanced education, extensive experience, and professional certifications, and may involve high-stakes environments or demanding schedules.

What job makes $10,000 a month without a degree?

High-paying jobs that can earn $10,000 a month without a degree include roles such as real estate brokers, sales managers, or entrepreneurs in various industries. Success in these fields often depends on experience, skills, networking, and performance rather than formal education.
More about Group Reservations jobs
What cities are hiring for Group Reservations jobs? Cities with the most Group Reservations job openings:
What are the most commonly searched types of Group Reservations jobs? The most popular types of Group Reservations jobs are:
What job categories do people searching Group Reservations jobs look for? The top searched job categories for Group Reservations jobs are:
Group Reservations jobs near you
Infographic showing various Group Reservations job openings in the United States as of June 2026, with employment types broken down into 80% Full Time, 16% Part Time, and 4% Contract. Highlights an 95% Physical, 2% Hybrid, and 3% Remote job distribution, with an average salary of $39,710 per year, or $19.1 per hour.
Group Reservations Coordinator

Group Reservations Coordinator

Highgate Hotels

Paradise Valley, AZ

$17.50 - $22.25/hr

Other

Posted 18 hours ago

Highgate Hotels rating

6.4

Company rating: 6.4 out of 10

Based on 52 frontline employees who took The Breakroom Quiz

50th of 105 rated hotels

Job description

Group Reservations Coordinator

Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the Caribbean. Highgate's portfolio of global properties represents an aggregate asset value exceeding $20B and generates over $5B in cumulative revenues. The company provides expert guidance through all stages of the hospitality property cycle, from planning and development through recapitalization or disposition. Highgate also has the creativity and bandwidth to develop bespoke hotel brands and utilizes industry-leading proprietary revenue management tools that identify and predict evolving market dynamics to drive out performance and maximize asset value. With an executive team consisting of some of the industry's most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in London, New York, Dallas, and Seattle.

An authentic Arizona experience awaits at the Kimpton Miralina Resort, where 40 lush acres and 50,000 square feet of flexible event space provide a perfect, palm-lined retreat for family getaways, business meetings and milestone celebrations. Five pools, a full-service salon and day spa, and nearby championship golf set the stage for memorable experiences framed by elegant Spanish Mission-inspired architecture, fragrant gardens filled with desert flowers, and stunning views of Camelback and Mummy Mountain.

Responsibilities
  • Answer all incoming calls promptly, in an attentive, courteous and efficient manner.
  • Answer guest inquiries about hotel services, facilities and hours of operation.
  • Book room reservations while focusing on maximizing room revenue and average rate using standard rate quoting scenario at all times. Up sell rooms when possible.
  • Enter reservations into the computer according to standard operating procedures.
  • Communicate and work closely with the Sales Department concerning group bookings.
  • Maintain availability calendar and communicate all relevant information to the operations staff.
  • Maintain accurate files and reports.
  • Handle all special reservations, to include V.I.P. reservations, packages and discounts.
  • Book and block rooms using hotel standards for Group Rooming Lists and Booking Agreements.
  • Attend and give input on trends and opportunities to maximize revenue.
  • Complete forecasts as required by management.
  • Monitor daily sales activity and alert Guest Services Manager of sold out nights, group status and possible problem situations.
  • Post no-show revenue daily, if required at property.
  • Process travel agent checks, if required at property.
  • Be able to perform all duties of Guest Services Agent and assist at front desk as needed.
  • Communicate availability to wholesalers.
  • Call for occupancy at area hotels.
  • File reservations and group contracts.
  • Review Reservations logbook and Guest Request log on a daily basis.
  • Send confirmations.
  • Process advance deposit/balance sheet.
  • Process brochure requests.
  • Forecast packages according to hotel standards.
  • Research travel agent commissions.
  • Training of all new and incoming reservation staff
  • Point of contact for all group reservations coordinators
Qualifications
  • High School diploma or equivalent required.
  • Experience in a hotel or a related field preferred.
  • College course work in related field helpful.

What Highgate Hotels employees say

Pay

Benefits

Hours and flexibility

Workplace

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About Highgate Hotels

Sourced by ZipRecruiter

Highgate Hotels, based in New York, NY, US, is a preeminent real estate investment and hospitality management firm with a substantial presence in the hospitality industry. Founded in the 1980s, Highgate has grown to manage over 160 hotels around the world, providing comprehensive hospitality services including hotel operations, asset management, and project management. Their portfolio includes an array of upscale, luxury, and budget hotels, extending their services across various market segments in the hospitality industry. Highgate commits to its mission of delivering superior returns for owners and investors while providing eclectic experiences for guests.

Industry

Hospitality services

Company size

10,000+ Employees

Headquarters location

New York, NY, US

Year founded

1988

Social media

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